HelloSign

HelloSign

5 / 5 42 reviews


Average Ratings

42 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $13.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • HelloSign
  • www.hellosign.com/
  • United States

About HelloSign

Cloud based solution for digital signature. Features include workflow integration and court recognition.


HelloSign Features

  • Audit Log
  • Authentication
  • Document Overview
  • Mobile Signature
  • Multi-Party Signing
  • Progress Tracking
  • Templates

HelloSign Reviews Recently Reviewed!


Very easy to use!

May 12, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It was way more easier to use than I thought it would be. I was pleasantly surprised how easily I could upload and have fields ready for signatures, initials, dates. The free version is handy enough that I can try it out a few times and see if its the right for me and my business. I also like that I can follow when it is viewed by the recipient.

Cons: There isn't anything that I dislike about it so far. It really was a breeze to use. I wish that more was available in the free version but it's still not bad.

Easy

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to set up contracts and email to anyone, clients or internal employees alike. HelloSign keeps track of everyone who has signed and who hasn't. Reminders are easy to send or automate to people who haven't signed yet.

Cons: Hard to say, it's easy to set up templates but organizing or deleting templates could be more intuitive.

Overall: It makes signing documents easy instead of bogging down people with impossible PDFs and esignatures.

Great tool for e-signatures

May 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: For basic documents, it's really easy to set up. We used it all the time, whether we were sending documents for ourselves to sign online or several different parties.

Cons: Setting up a document for signature could be really tedious. There was no way to save the state of a half set-up document to return later. Lots of times I would get almost all the way through and end up having to start over. Sometimes it would take 20 minutes to set up a document for signature if there were lots of fields.

Capterra-loader

Works Great!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I have used the free version for over a year, and it has been so easy to set up and use. I recommend it a lot for people who just need a simple way to send digital contracts.

Cons: There are limited features for the free version, but to be expected. Overall, I have been very happy with it.

Overall: I recommend this product a lot. Work great, and simple to set up.

Capterra-loader

Signed without creating account

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I was able to use this product without needing to sign up for an account and it worked just as expected. Hand signing with mousepad was cool.

Cons: There were quite a few button clicks to get to the signature portions of the documents. The process could be streamlined just a tad.

Overall: Sign documents online

Capterra-loader

Best Online Signature Platform

Apr 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This system was the best I have used to date. The ease of use and great minimal user interface make this a great first time or new choice product to use in this market.

Cons: Not much, I wasn't able to get to the higher level integrations and things but from my work with the system they are likely to be well done as well.

Terrible. Expensive product, poor customer service.

Apr 11, 2018
3/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Not much. Adobesign is much better and cheaper. You only get to upload and use one template. Who only has one template that they need to use?

Cons: Expensive. No customer service. No warning before they charge you for an entire year when your 30 day trial is over.

Overall: None.

Revolutionised my signing process

Apr 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Many signers are possible to be added. Very intuitive interface. User friendly. Price is good also.

Cons: Depending on which browser you use, the add of spaces to enter initials, signatures and stuff can be a bit tricky.

Easy Way to Get Documents Signed Quickly

Mar 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The best thing about HelloSign is that it integrates with Google Docs/Drive so it is seamless to create and send a document out to get signed.

Cons: I have not had any issues with HelloSign so far. The free version only allows a few documents to be send per month so it required scaling pretty quickly.

Capterra-loader

Great tool for digital contract signing

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Very easy to use tool for digital contract signing
- They offer a free solution which is perfect when only sending a couple of contracts per month
- Status alerts keep you notified of progress
-

Cons: - The pricing is a bit higher than other competitors when going for paid solution
- Sometimes the signature blocks are too small for my contracts

Overall: Great tool for digital contract signing

Does what it says it will

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and saves a lot of time going around and getting manual signatures, especially for a business that is sending out a lot of contracts or important documents to be signed. Very intuitive!

Cons: Not really HelloSign's fault but today, not all users are comfortable signing documents electronically and have run into some questions of security or if the document is accurate. It just takes some explaining and getting used to.

Overall: Saves money, time and staff resources!

Capterra-loader

Eliminates the stress of physical contract signing.

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Hellosign helps eliminate the stress associated with physical contract or agreement signing. It is faster ,cheaper and easy to use. Our clients like the ease at which they are able to append their signature to a contract online ,right from the comfort of their office.

Cons: Hellosign solves a basic but yet important problem faced by businesses and thus I have no complaints about this program for now.

Easy to use solution

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to use and the Gmail plugin is a nice touch that makes it even more convenient to use than competitors.

Cons: The subscription model isn't great for businesses that only have an occasional need for e-signatures, while the free account allows you a handful of documents per month, you miss out on features.

Overall: Quick and easy electronic signatures

BEA-UTIFUL

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Not only is the platform beautiful, it is easy to navigate. It is very clear on how to assign the signing tasks to singer or signee.

Cons: I do wish the free option offered access to a few more tools, that way user could be sure if that would like to upgrade to the next level.

Super easy to use for a document signer

Mar 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: It's super easy to use and get your documents et up for others to provide their electronic signatures on them.

Cons: The pricing is a bit higher than other competitors

Capterra-loader

Handy!

Mar 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: HelloSign was used in my past role for catering and event contracts. It's a very handy tool that gave us all the options we needed to get contracts back in a timely manner.

Cons: Our team was charged per user, so we shared 1-2 accounts which made it confusing and inefficient for our staff.

Overall: HelloSign helped us get our contracts signed remotely when contracts we updated, but overall expensive for what we needed.

Gets the job done

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to use and it's free. I only do a few documents per year that need signatures and this makes it so easy.

Cons: I think I will need to pay soon as I'm running out of documents to send. I don't like that it isn't as well known because people question it's authenticity.

It is a great tool to get signatures electronically.

Mar 06, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can send documents and have them signed and they can sync simultaneously with dropbox or onedrive.

Cons: The actual app for phones and tablets is very inefficient. I want the same functionality as through the website.

Overall: None

Need access to contracts post-signing

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that I get a notification when a contract is sent out and then also when the contract is signed.

Cons: Honestly, the only thing that could be more helpful are the subject lines. Sometimes it's unclear whether a contract has been sent out or signed.

Capterra-loader

Halves the contract signing process.

Mar 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Hellosign solves a basic problem faced by most modern companies - contract and agreement signing.
Hellosign removes the need to physically sign contracts and agreement, thereby eliminating the financial cost and human effort usually dedicated to physical contract signings,especially in relation to foreign clients. Making contract signing a matter of days ,a process which would usually take upwards of two months.

Cons: Why hellosign is generally accepted ,we still encounter client who would insist on physically signed contracts ,as they hadn't heard of Hellosign before. Thus Hellosign ,needs strengthen its marketing strategy especially in developing economies.

Capterra-loader

We sign agreements faster with client firms.

Feb 25, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the intuitive user interface provided us by Hellosign. Hellosign eliminate the need for a representative of my company and that of our client to travel miles to meetup,just to sign an agreement. It has saved us staff strength ,given us efficiency and saved us much needed financial resource.

Cons: Over here,digital signing of documents is still catching on. Thus,there have been times we encounter clients who will only append documents physically and never digitally.

Capterra-loader

Hellosign does what we expect it to do.

Feb 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use for Hellosign is 10/10 . It has got a short learning curve, I picked this up in less than half an hour. I love how it forwards reminders to clients ,reminding them of documents they need to get signed.
It majorly has eliminated a lukeworm,long contract and agreement signing process.Making this important but formerly despised process very quick ,efficient and way less cheaper.

Cons: Hellosign does perfectly what we as users expect it to do . However my only reservation will be with the email link we send to clients ,from where they can view documents to be signed.We have situations,whereby a client clicks on the link, closes it to come back to it later ,and by the time he/she returns back to click on the link, the link has expired and we have to resend the document.This need be fixed.

Capterra-loader

We close deals faster.

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how easy it is to use Hellosign,all thanks to its intuitive user interface . Hellosign has helped us in fast-tracking the contract signing process with my company''s clients. Rather than forwarding physical copies of contracts to our clients,which in most cases takes a week to get to them ; we are able to get them to sign contracts and agreements in minutes via hellopdf. Thereby ,eliminating the back and forth process involved in physical document signing.

I use HelloSign to send business service contracts to multiple clients.

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love amount of use I can get from the free version, and will absolutely stick with HelloSign when my business requires the additional perks of a paid membership.

Cons: I don't like the inability to "copy & paste" the required fields onto every page in a document. It would be helpful to click once and have the fields repeated.

Saves us time.

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hellosign user interface is straightforward ,and has a short learning curve.
Makes it easy to sign Portable Document Format (Pdf) forms. Has greatly improved our business process in the aspect of signing contracts and partnership agreements . In time past we have needed to send contract and partnership agreements to partners over post or courier which typically cost us a lot of time.
Courtesy Hellopdf , we get to do the above via a faster ,simpler and shipper means.Typically takes just a few minutes to contract signings done ,as against weeks with physical contracts signings.

Cons: The team behind Hellosign,has another tool we use for sending fax messages,known as Hellofax. Would be fantastic to have both tools integrate with one another.Making it easy to move signed documents from hellosign to hellofax.
Unfortunately and strangely, they currently do not integrate.

Capterra-loader

HelloSign is a great way to capture e-sigs

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I use HelloSign to collect signatures on my contracts. It's super easy to use and allows you to appear very professional and organized when collecting e-signatures.

Cons: Right now, I use the Free version that allows for 3 documents a month. Right now, I can't justify it in my business but that may change!

Great app for signing documents

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use it for all my new client engagement letters and it has worked great!!! Clients love the ease of use and I love that they return my documents signed in minutes

Cons: It is a little pricey but it works great. Would love to see more templates available to use for different doc types

Capterra-loader

Redefiining Digital Signatures

Jan 29, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: HelloSign provides the customisable workflows and has the ability to integrate with existing applications on the premise using it's API. The solution is very scalable and it's easy to manage the permissions and privileges for each user or a user group. Also, the software provides a complete audit trail so that noone can challenge the legality of the signatures later.

Cons: It's a little difficult for new users to accurately sign in the designated place using a computer mouse or a touch pad. Having a stylus solves this problem but not all business users have a tablet with a stylus. Also, while designing the form/agreement, it doesn't provide the facility to put certain type of validations on each field.

Capterra-loader

Perfect for our rigorous contract signing schedule.

Jan 24, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Hellosign has eased the process of signing contracts between my company and our clients easier. Allowing our customers append their signature unto contracts remotely.

Cons: Email link sent out to customers to enable them spend their signature on documents, expires after one viewing. The expiration time should be lengthened.

Capterra-loader

Removed the need to airmail documents.

Jan 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to understand user interface, and a straightforward software which has eased the speed of signing contracts with our clients by 100% and saving us financial resource spent on posting documents to clients via airmail or courier.

Capterra-loader

I enjoy Hello Sign because it allows me to have signed agreements immediately.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I use a NDA with contractors, interns, and staff. I can go from an interview and within 10 minutes, I can have the NDA in their email inbox ready for them to sign. That is a huge benefit for me to keep up with my fast-paced business.

Cons: One time Hello Sign continued to send a signature request to a staff member even though their signature was already received and on file.

Easy to use Document Signature app

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: HelloSign is an easy-to-use app to get the document signed and track the progress. Once you set the template, you can send out the document for signature and forget about it.

Cons: Wish Hellosign has automated workflows to help even save the "click the button" time - setting your triggle and action to cut the manual work!

A very easy and seamless way to get documents signed and stored.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: In all likelihood, you want an app to do one thing well and excel at doing that one thing. You can get a complicated app to do 10 things, but my experience is that it will do none exceptionally. HelloSign allows you to electronically sign documents and it does that well.

Pros: The ease of use for one. I also like that it stores my signature and I can easily sign any document that I'm having to sign within a few moments. It interfaces with what I need it to work with and it is a clean, simple interface.

Capterra-loader

Hellosign has really helped a lot our workflow!

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using Hellosign for quite a while now. We have people all around the world and to have such a service has been a time-saver, especially when time zones just get in the way and a single signature can be crucial.

In addition, I really their simple but rich dashboard that makes everything clear making it very easy to navigate though your docs, templates etc. I would highly recommend it.

Cons: Nothing to report to be quite honest. Maybe a couple interruptions when trying to manage a doc but just slight ones that don't really matter.

All in all a very reliable service.

Overall: - Time-saver
- Centralized signage docs

Hello good value

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Better offerings than competitor if you choose the monthly subscription. But the free account is perfect if you just need this once in a while.

Overall: free access to get documents signed on line.
It was easy to set up and even let me change a document I had sent for signature without having to enter everyone's details again.

Overall Good but Needs Better Integration

Apr 12, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I've used HelloSign for years because I haven't really found anything better online. I wish the integration with Google Apps was more seamless and easier to setup and use. Overall it's a good app that can get contracts, etc signed quickly.

A friendly electronic signature

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Fast and simple to understand.

Cons: sometimes the signature blocks are too small for my contracts

Overall: Hellosign is a super friendly electronic signature platform that I rely on in my business. I use Hellosign on a weekly basis to send contracts and documents to clients and opposing counsel. This product helps my business grow!

Recommendations to other buyers: easy to use and best for any small law firm

E-Signature Made Easy

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have a vacation rental business. For each guest who reserves our property, we have a rental agreement which we require a signature. I can easily download the specific agreement and submit to the prospective guest to review, sign, and return within minutes. There is a tracking function which lets me know when the document was opened and reminders if still outstanding. It appears that HelloSign meets the legal standards for our type of contract.

E-signatures are 21st century!

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I simply love using Hellosign - as my whole team works remotely, all the documents we process are electronic. And Hellosign takes care of that - of making our e-docs legally binding! It is so easy to use - all you need is there, and no nonsense!

Jul 31, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Dec 14, 2015
4/5
Overall

Jul 22, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Value for Money