# Dropbox Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Dropbox Sign the right Digital Signature solution for you? Explore 1447 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144797/HelloSign/reviews

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Dropbox Sign

4.7 (1447)

[View alternatives](https://www.capterra.com/p/144797/HelloSign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Dropbox Sign

Ease of use

4.7

Customer Service

4.5

## Pros and Cons in Reviews

CJ

Chris U. J

Bookkeeper and Administrative Support in CanadaAccounting, Self-employedUsed the software for: 1-2 years.

“As a remote freelance bookkeeper working with multiple clients, having a consistent way to send, track, and store signed documents makes a noticeable difference.“

April 6, 2026

CJ

Chris U. J

Bookkeeper and Administrative Support in CanadaAccounting, Self-employedUsed the software for: 1-2 years.

“In some cases, I’ve had to send documents in separate steps manually, which adds extra work.“

April 6, 2026

RH

Renee H

PrincipalReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“I like the ease with which you are able to upload various documents and highlight specific places that require signature, initials, etc. Also, appreciate the fact that I can create a template for multiple uses and email the document from the platform. “

September 25, 2024

AW

Ashli W

AdministratorEducation Management, 11 - 50 employeesUsed the software for: I used a free trial.

“Received one email Friday where I was referred to another department and haven't heard of anything since.“

December 20, 2025

VM

Valentina M

Sales and Marketing ManagerBuilding Materials, 51 - 200 employeesUsed the software for: More than 2 years.

“Dropbox Sign has given me the most outstanding experience when signing documents making it much easier and quicker to sign documents using e-signatures.“

June 30, 2025

AS

Ashley S

AttorneyLegal Services, 2 - 10 employeesUsed the software for: 1-2 years.

“This may be a drawback for firms emphasizing a highly branded, client-centric experience.“

May 13, 2025

LO

Layla O

Transport Procurement OfficerFood & Beverages, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Dropbox Sign also has document tracking features which help ensure all documents have been signed.“

May 21, 2025

Felipe S

Research AssociateResearch, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“One drawback I have encountered is that the upload speed can occasionally be slower than expected, especially when dealing with larger files.“

June 22, 2023

## Showing most helpful reviews

Showing 1-25 of 1447 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Heather T.  
Dental Receptionist  
Hospital & Health Care  
Used the software for: 1-2 years

### "How it helped the whole office"

June 16, 2025

5.0

used mainly for e-signature to streamline patient consent forms, treatment approvals, and administrative paperwork. It makes signing documents easy for both staff and patients, reducing time spent on paperwork. It integrates well with Dropbox for seamless document management.

Pros

Dropbox Sign is praised for its ease of use and clean interface, making it simple for users to send and sign documents

Cons

One common drawback of Dropbox Sign is that its free plan is quite limited, offering only a few signature requests per month

Review Source

CUJ

Chris U. J.  
Bookkeeper and Administrative Support in Canada  
Accounting  
Used the software for: 1-2 years

### "Keeps client document signing simple and organized"

April 6, 2026

4.0

Overall, Dropbox Sign feels like a tool that keeps document signing simple and manageable without adding unnecessary complexity. As a remote freelance bookkeeper working with multiple clients, having a consistent way to send, track, and store signed documents makes a noticeable difference. It also makes things easier for clients, since they can complete everything quickly without setup. Compared to how I handled documents before, things feel more organized and move a bit faster, especially when dealing with multiple clients at once. It's not a highly advanced solution, so there are some limits depending on how complex the workflow, but for day-to-day use, it works reliably. Overall, I would rate it around 4.0 to 4.3 out of 5.

Pros

Before using Dropbox Sign, I handled documents through email and PDFs, sometimes asking clients to sign and send them back. It worked at first, but as the number of clients grew, it became harder to keep everything organized. After I started using it, the process felt more contained in one flow. For example, when sending onboarding documents like engagement letters, service agreements, or simple confirmations, I can upload the file, place signature fields, and send it out without breaking the process into multiple steps. It noticeably reduced the time spent handling documents. One thing I didn’t expect was how much it reduced follow-ups. I can see whether a document has been opened or is still pending, so I don’t have to check in as often. During busy periods, this makes a real difference. From the client side, things have been smooth. They can open the link from email and sign right away without creating an account, so I rarely need to explain anything. This has been especially helpful when working with clients who are not very familiar with these tools. Since I already use Dropbox, document handling also feels more connected. I can take existing files, send them for signature, and keep everything organized in the same place afterward. Over time, it’s been easier to keep track of signed agreements and documents. It also made things move a bit faster overall. Without printing or scanning, documents are often completed much sooner.

Cons

There are still some limitations depending on the situation. For example, when a document needs to be reviewed and signed by multiple people in a specific order, or when the next step depends on a previous approval, the setup can feel a bit limited. In some cases, I’ve had to send documents in separate steps manually, which adds extra work. Managing repeated documents could also be smoother. When sending similar agreements to different clients, some parts of the setup still need to be checked or adjusted each time, which can add up over time. Cost was also something I had to consider, especially coming from a free workflow. If it’s only used occasionally, it may not feel necessary. But once I started using it more regularly, the time it saved made it feel worth it.

Switched from

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

I used Adobe Acrobat to send PDFs via email for client signatures, but as my client list grew, tracking and managing documents became difficult.

Review Source

RE

Radwan E.  
Director  
Financial Services  
Used the software for: 6-12 months

### "Bad Service"

July 1, 2025

2.0

I have been using this application for a few months under my own account. It was fine up until I built my new website. When the new site was built, I needed to integrate Dropbox Sign into the Pipedrive CRM. It was going to be too expensive to do it through Dropbox, so I switched to DocuSign which was also easier to integrate with the Pipedrive. I forgot to cancel the subscription, so I emailed asking for a partial refund, but they refused. They saw how little I used it but they didnt care they wouldn't assist. I'm very disappointed with their service and I wouldn't recommend it to anyone. I'd go DocuSign instead

Pros

The application was easy to use and got the job done. It did let me send out the Privacy Consent to single and multiple directors

Cons

That it wasn't accepted by a lot of lenders, and the service was terrible. It was also too expensive

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Less expensive and easier to integrate with Pipedrive

Review Source

JS

Jack S.  
Finance Director  
Facilities Services  
Used the software for: 6-12 months

### "Dropbox Sign Review"

January 26, 2026

5.0

Dropbox Sign simplifies the approval and signature process for financial documents. It reduces turnaround time and improves traceability for signed agreements.

Pros

Electronic signatures are easy to send, track, and manage. The audit trail and status notifications provide clear visibility on document progress.

Cons

Customization options for workflows are somewhat limited. Integration with internal systems may require additional setup.

Review Source

AD

Ashley D.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Easy way to get signatures "

March 24, 2025

5.0

Pros

I like how easy it is to add multiple places for initials and signatures. I also like being able to see when it was sent, when it was opened, and whether the document was signed.

Cons

Sometimes it can be a little slow to load my document.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Docusign wasn’t as user friendly, and it took me longer to get documents ready for signature.

Review Source

AW

Ashli W.  
Administrator  
Education Management  
Used the software for: I used a free trial

### "Punished for working too quickly"

December 20, 2025

2.0

Not great. I had a deadline to get 94 contracts out. I would send 10-14 then I would get blocked. What could have taken 5 hours to complete took from 4:00 pm on a Thursday to 10:00 am on Saturday to almost complete--I have one more to complete and have to wait a few hours because I've been blocked again. I missed the deadline. Support is also slow and useless. I reached out Thursday. Received one email Friday where I was referred to another department and haven't heard of anything since.

Pros

It is incredibly easy to use. I can't say much more about the positives because the negatives were such an issue that I missed a deadline.

Cons

It's so easy that I was blocked of sending contracts out for being suspected of spamming--10-14 contracts at a time. Evidently, that number is too many in a short period of time.

Alternatives considered

[SignRequest](https://www.capterra.com/p/147528/SignRequest/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reason for choosing Dropbox Sign

Google Drive and One Drive integration seemed like a great feature. I haven't seen the benefit. I wish that I hadn't chosen this product because of the issues I experienced with being blocked for sending too many contracts at once. I never would've thought to look for that issue.

Review Source

DE

Dennis E.  
Operations Lead  
Internet  
Used the software for: 6-12 months

### "Simple, easy to use Signing App"

June 2, 2025

5.0

Overall, experience with Dropbox Sign has been fantastic, easy to use, was up and running pretty quickly! Support has been helpful when needed as well.

Pros

It's simplicity, creates for an easy experience for a user without having much knowledge on the product.

Cons

No huge dislikes at the moment, does the job it needs to do. If I had to select something would be a short tutorial video for each integration, making it even easier to setup.

Switched from

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Too expensive and no longer needed the integrations it had.

Review Source

VM

Valentina M.  
Sales and Marketing Manager  
Building Materials  
Used the software for: 2+ years

### "A new path towards documents signing. Dropbox Sign streamlines e-signing."

June 30, 2025

5.0

Dropbox Sign has given me the most outstanding experience when signing documents making it much easier and quicker to sign documents using e-signatures. With Dropbox Sign, i get to sign documents directly in their digital form without the need to of having to print them into a physical paper.

Pros

I like how Dropbox Sign automatically saves a document after i have signed it. It has a secure documents storage vault which allows me to safeguard documents before and after signing them. Dropbox Sign has a secure files sharing function which enables me to easily share documents after signing them. Dropbox Sign has a swift and user-friendly interface that makes signing documents easy and effortless.

Cons

Dropbox Sign has never even in one time failed to impress me with its features. It is easy to use and I have not disliked any aspect about it.

Review Source

RA

Rama A.  
Freelance Graphic Designer  
Design  
Used the software for: 1-2 years

### "Dropbox Sign"

December 23, 2025

5.0

As a freelance designer, I need a fast and professional way to get documents signed, and Dropbox Sign fits well into my workflow.

Pros

It’s easy to send contracts and get them signed without back-and-forth emails. Clients don’t struggle with the interface, which saves time and avoids confusion. Everything stays organized and accessible once documents are completed.

Cons

For a solo freelancer, pricing can feel a bit high if used occasionally. Customization options for templates are somewhat limited.

Review Source

BC

Breanna C.  
Assistant Book keeper  
Real Estate  
Used the software for: Less than 6 months

### "Easy and friendly!"

March 25, 2026

5.0

I love the way you can add others and share all of your documents as well as photos with the added users.

Pros

Very easy to use. Great way to store documents for later review and signing. Share access with others.

Cons

There isn't anything not to like! Easy to use as well as add members to collaborate with. Everything is easy!

Review Source

JM

Jolly M.  
Data Associate  
Information Technology and Services  
Used the software for: 2+ years

### "Prepare and sign documents digitally."

August 9, 2024

5.0

Has multiple support channels, including email, phone and chat. Dropbox is nice.

Pros

Dropsign is suitable for businesses of all sizes. Very incredible features like email notifications and two factor authentication. It reduces manual work required and it offers a secure and verifiable signing processes. Provides workflows automation tools to create efficient signing process. Try it.

Cons

The availability of free plan to test the software before purchasing it allows us to choose if we like it,no cons.

Switched from

[DigiSigner](https://www.capterra.com/p/151821/DigiSigner/)

It was difficult for me to cancel the subscription whenever I needed to.

Review Source

RG

Randy G.  
CFO/Office Manager  
Construction  
Used the software for: 2+ years

### "Very happy with product. Will continue use."

June 9, 2022

5.0

Overall, I love it. It has made it so much easier to comply with the state laws regarding our required notices It is easy and convenient to send to our clients and they can get back to us anytime that works for them. No longer are we driving around trying to meet up with clients to get their signature for legal purposes. Saves, time, money, and my sanity.

Pros

I like that it is very cost effective and just as easy to use as the bigger names. I recommend this product for all companies that need contracts signed. Especially contractors that have to give out legal disclosures. Simple, fast, affordable. Well worth the membership.

Cons

The only bummer is that it can be a bit annoying if you go to start inserting signatures, initials, dates, etc. and then see something in the document that needs to be edited. In order to fix the document you have to re-upload it and then redo any signature boxes or dates boxes again. However, I this is the same with any electronic signature software. They can't help it if I make a mistake on my main document, so really not that big of a deal. Also, one time I had a bit of a weird issue during the renewal of our billing but it was quickly resolved and handled by customer care.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Better price point with still all the features I needed.

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Randy. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about post-send editing capabilities to our product team. Thank you again!

MS

Melissa S.  
Nanny Agency Founder  
Information Services  
Used the software for: 6-12 months

### "HelloSign Makes My Business Possible"

June 10, 2022

5.0

Super easy, affordable, and reassuring. I was offered another program that was included for free with the software system I use to house all my records for my nanny agency, but it was subpar at best. I chose to continue to pay the $20 per month to continue using HelloSign.

Pros

I very much enjoy the ease of uploading documents and sending them to the candidates and clients that choose to work with my company. I also love that I am provided with the time of viewing and signing of documents, which helps me track the patterns of specific commitments people are willing to make with my company.

Cons

I have no complaints, other than the fact that there was not an appropriate industry for me to select when completing this review. I own a nanny agency that locates and screens qualified nannies to present to families. This makes me a recruiter. I would have preferred if there was an "other" option that I could have filled out independently, instead of having to pick the closest industry that kind of applies, but doesn't really. Otherwise, I love HelloSign!!

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Ease of use, price, and overall satisfaction with the product. I have no regrets.

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Melissa. It makes a difference to folks who are new to eSignature! Sorry that the industry list didn't appropriately reflect your business - we definitely want to be able to work with all unique small businesses. Thank you again!

TO

Tricia O.  
Office Manager  
Education Management  
Used the software for: 6-12 months

### "A Game Changer for our growing preschool."

June 28, 2022

4.0

It is pretty easy to navigate and User Friendly. It works for our needs in this small, but quickly growing preschool. We found it at just the right time and it has taken us to the next level with paperwork collection. We have saved a TON of time and it has cut down on the headache of having to wait to receive hand-written documents from parents in the nick of time before school begins. We are way ahead of schedule.

Pros

I love that it is easy to manipulate and edit documents after the template has been created. Within seconds I can send multiple reminders and amended information to our students' Parents.

Cons

We had a difficult time getting to a person for help with some features and we would have had to upgrade to find out how to do some things. We simply can't afford that and don't need all the added features. It would be nice if Technical Support was available for all levels of customers. I simply wanted to know if I could send the same template at once to multiple recipients and I still don't know that answer.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

I believe the price was better and the features were simpler to navigate.

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Tricia. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about access to support to our product team. Thank you again!

JJ

Jeri J.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Perfect e-signature app"

June 9, 2022

5.0

I used HelloSign especially during the pandemic when schools were closed. This allowed me to maintain compliance with legal documents. The only downside is that I can only process one document at a time.

Pros

I love that this tracks signatures, reminds signers and is easy to use.

Cons

As a teacher, this is a pricey investment but ultimately, it saves me time so that means, in the long run, I am saving money.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Hello Sign offered a free version which confirmed how easy it was to use. I purchased it so that I could use more than 3 documents per month.

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Jeri. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about pricing for teachers to our product team. Thank you again!

RJ

Rich J.  
Sr. Marketing Manager  
Real Estate  
Used the software for: Less than 6 months

### "HelloSign is the perfect solution for Realtors"

June 9, 2022

5.0

Overall, HelloSign has filled a gap for our company where other competitors missed the mark. We used DocuSign for many years, but due to pricing and integration capabilities with our management software, we selected HelloSign

Pros

As a real estate development and management company, it is important to be able to clients and partners with documents for electronic signature. Being able to view, sign and complete the process (and repeat) is important for creating efficiencies and growing.

Cons

The one main drawback I've seen so far is that templates are not able to be edited during a send. If I need to change one field for a unique reason, I would have to create a completely new template. Also, there is no way to edit a document after being send (prior to anyone signing). It would be nice to be able to make amendments to a document (and recirculate to signers) instead of having to recreate.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Due to pricing and integration capabilities with our management software, we selected HelloSign

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

We used DocuSign for many years, but due to pricing and integration capabilities with our management software, we selected HelloSign

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Rich. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about post-send-editing to our product team. Thank you again!

Deni H.  
Executive Recruiter  
Legal Services  
Used the software for: 6-12 months

### "Fabulous eSignature Product That Makes Life Easier"

March 4, 2025

5.0

Superb! We use this all the time to send things to clients and internally that need signature and it's so easy, let's you know when the parties needed have signed everything and gives everyone a copy of the signed doc.

Pros

Ease of use, easy to understand, moves contracts forward more quickly and with less back and forth.

Cons

Cost is a little higher than I'd like but it's fine.

Review Source

HE

Henrico E.  
Director  
Hospitality  
Used the software for: 2+ years

### "Legally binding e-signature tool with notifications on the signing process "

May 20, 2024

5.0

Seamless signing experience empowering collaboration and teamwork.

Pros

There is a clear view of storage for Dropbox Sign, viewing the documents that still require action so you can send reminders. Saves time on recurring documents by keeping them for reusing in the future. It is also easy to collaborate in team by ensuring everyone always has the access they need. Customizing the teams is easy by adding name, branding and other settings to boost productivity.

Cons

The integration is not friendly. I have always consulted the technical support team for assistance which is sometimes time consuming.

Review Source

RM

Regina M.  
Director  
Construction  
Used the software for: Less than 6 months

### "Construction Company Use of Dropbox Sign"

April 4, 2023

5.0

Dropbox for file storage is such a time saver and much more efficient way to keep all company files safe and easily accessible from any mobile devise in the field. Dropbox Sign allows for client and subcontractor signature collection in such a fast easy manner that doesn't interrupt daily routines. The ease of signing and the ability to dictate who signs first in a multi-signer contract is a huge value add for our business. In 6 years, we have only had to call for customer support a couple of times and each time the service was fast and easy.

Pros

Dropbox for file storage is such a time saver and much more efficient way to keep all company files safe and easily accessible from any mobile devise in the field. Dropbox Sign allows for client and subcontractor signature collection in such a fast easy manner that doesn't interrupt daily routines. The ease of signing and the ability to dictate who signs first in a multi-signer contract is a huge value add for our business.

Cons

Integration was a breeze. Dropbox sign has made getting documents signed so much faster, easier and less expensive than the traditional manner of having clients and subs get to a notary public for signature, mailing the document and paying overnight freight expenses. It's a true game changer.

Review Source

AB

Angelica B.  
University intern  
Pharmaceuticals  
Used the software for: I used a free trial

### "Transforming Workflow Efficiency: Unlocking the Power of Dropbox Sign"

June 18, 2023

5.0

I had the chance to use Dropbox Sign for signing a variety of papers, including consent forms, non-disclosure agreements, and partnership agreements, during my internship in the university's Department of Pharmaceutical Research and Development. The application allowed me to send documents for electronic signing immediately from my Dropbox account, which proved to be a practical and effective option. Dropbox Sign's tracking and reminder tools made sure that the signature procedure stayed on schedule, cutting down on delays and increasing workflow effectiveness. Overall, throughout my internship, Dropbox Sign greatly streamlined the document signing procedure, saving time and enabling smooth communication with coworkers and outside stakeholders.

Pros

A number of advantages for streamlined document signing are provided by Dropbox Sign. First off, the software offers a user-friendly interface that makes it simple to upload, transmit, and electronically sign papers. Dropbox Sign guarantees the integrity and confidentiality of signed documents with its strong security features. The software is adaptable to different signing requirements because it supports a variety of signature types, including eSignatures. Along with these features, Dropbox Sign also provides version control, automatic reminders, and document tracking, allowing for effective workflow management and collaboration. Users may take advantage of the current file storage and sharing capabilities, increasing productivity and document management, thanks to its seamless interaction with the Dropbox ecosystem.

Cons

Despite the fact that Dropbox Sign provides a lot of benefits, it's vital to take into account some drawbacks. First off, users who are not accustomed to using electronic signature tools may find the software to be challenging. When compared to other products on the market, some consumers might find Dropbox Sign's pricing options to be relatively expensive. Furthermore, firms with particular branding requirements may want to take into account the fact that advanced customisation options and branding capabilities may be constrained. Although Dropbox Sign interacts effectively with the Dropbox environment, there may not be many possibilities for integrating it with other third-party applications. Despite these factors, Dropbox Sign is still a trusted and convenient option for electronic document signing.

Review Source

VR

Verified Reviewer  
Tutor  
Education Management  
Used the software for: 2+ years

### "Dropbox Sign "

May 5, 2024

5.0

I appreciate The straightforwardness steps required to create account and start using the service

Pros

user-friendly interface multiple sign up options seamless integration generous free storage secure and reliable,Overall users may appreciate the ease of use convenience and reliability of the Sign up process in functional functionality offered by Dropbox

Cons

storing sensitive information on third party server always carries a risk in privacy concerns

Review Source

MG

Michelle G.  
Medical Paralegal  
Legal Services  
Used the software for: 2+ years

### "Dropbox Sign is a Great Product"

April 3, 2023

5.0

I use it several times daily for client signatures on legal documents. No more running around town getting signatures.

Pros

Ease of use for my clients and myself. Even people who are not very tech savvy can use it.

Cons

I cannot seem to get it to tie to my Dropbox account even though I bought it through Dropbox back when it was HelloSign.

Reason for choosing Dropbox Sign

It was associated with my Dropbox document storage.

Review Source

CM

Chari M.  
Tenant Relations Coordinator  
Real Estate  
Used the software for: 2+ years

### "Invaluable Product"

April 26, 2022

5.0

We used a different product for a while that was inferior and we felt was much harder to use. Absolutely no problem with using HelloSign for our online document signing program. We have legally binding documents without the extra public traffic in our offices.

Pros

Our office is a Property Management Company, managing over 400 privately-owned rental properties. We first started using HelloSign during the early days of the Pandemic. Our office was shut down for a month at the beginning of the Pandemic. We opened back up to employees, but not the public, a month later. We were closed to the public for at least 6 months. HelloSign was invaluable to us during that time. We were able to still do our job for our owners using HelloSign to get signatures on new leases, renewals and additional required paperwork from both Tenants and Owners. Without it we would not have been able to conduct our business. Even though we are fully open for business now, we still use it for renewals so tenants don't have to make the trip to our office to renew their leases.

Cons

I cannot really think of anything I don't like about HelloSign. It is extremely easy to use and our customers seem to find it easy to use as well.

Review Source

Response from Dropbox

May 2, 2022

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! I was wondering if you would be interested in participating in a roundtable about how HelloSign is used in sales use cases. We'd love to have your voice!

KA

Kyle A.  
Co-Owner  
Machinery  
Used the software for: 2+ years

### "Big Oil Co Review 06/10/2022"

June 10, 2022

5.0

Convenient and worth recommending

Pros

Easy to use, security and basically overall

Cons

No customer support and very long email support response

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[DocHub](https://www.capterra.com/p/209856/DocHub/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Dropbox Sign

Easy to use and good user interface

Review Source

Response from Dropbox

June 24, 2022

Thanks so much for taking the time to share your experience, Kyle. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about customer success responsiveness. Thank you again!

BN

Bolortuya N.  
Business Operations Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Send and forget with Dropbox sign "

April 3, 2023

5.0

Overall my experience is good, I use the document on a weekly basis to send customer agreements. It's easy to use and track, the document once signed gets emailed to me right away.

Pros

Easy set up for one or multiple signatories New document or old template usageKeep track of the document, whether it has been viewed or not

Cons

Cannot edit or add a new document recipientCannot add a CC recipient one the document is sent

Reason for choosing Dropbox Sign

Price and ease of use , also most of our customers were using the product.

Review Source

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## Related categories

[Digital Signature](https://www.capterra.com/digital-signature-software/)