# Page 12 | Dropbox Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Dropbox Sign the right Digital Signature solution for you? Explore 1447 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144797/HelloSign/reviews

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Dropbox Sign

4.7 (1447)

[View alternatives](https://www.capterra.com/p/144797/HelloSign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of Dropbox Sign

## Showing most helpful reviews

Showing 276-300 of 1447 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ST

Shawn T.  
Owner  
Accounting  
Used the software for: 2+ years

### "Great for Tax Business"

April 4, 2023

5.0

I love it. Clients love it. So easy to use.

Pros

Ease of use. Customers find it easy to use.

Cons

Nothing really, maybe that it isn't inegrated with Tax software. But that is getting picky.

Reason for choosing Dropbox Sign

Pricing was better

Review Source

MP

Melissa P.  
HR Generalist II  
Education Management  
Used the software for: 2+ years

### "Daily User"

April 4, 2023

4.0

I use it often pretty much daily and I find it easy to use and navigate.

Pros

It is really easy to use and figure out on your own.

Cons

It does have glitches from time to time in the signature process I have noticed.

Review Source

VR

Verified Reviewer  
Manager  
Legal Services  
Used the software for: 1-2 years

### "Quick, Efficient and Affordab;e"

April 3, 2023

5.0

We're happy enough with the price and convenience of this service.

Pros

We've used Dropbox sign for over two years now. I love being able to send clients legal documents to sign over the web!

Cons

I wish there was a insert scanned signature option and more templates available for small firms

Review Source

SM

Steve M.  
President  
Insurance  
Used the software for: 6-12 months

### "We use HelloSign daily"

June 9, 2022

5.0

In my opinion, HelloSign is the easiest document signing platform on the market. East to set up, easy to use, easy for our clients (even our less technical clients) to use.

Pros

I love the fact that it's easy to pull our PDF into the system and easily set up the signature, date and initial fields. HelloSign uses a very common-sense approach to setting up documents for client's signatures.

Cons

We have no issues with HelloSign - even our less technical clients have no problems.

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Steve. It makes a difference to folks who are new to eSignature! Thank you again!

JP

Julia P.  
Managing Member  
Real Estate  
Used the software for: 1-2 years

### "HelloSign - Good but needs improvement"

June 9, 2022

5.0

Pros

Great user friendly platform on desktop, notification frequency, ability to convert documents and consolidate

Cons

Mobile functionality is extremely limited, signature and text boxes do not always line up consistently, pricing is expensive, limited users

Review Source

Response from Dropbox

July 11, 2022

Thanks so much for taking the time to share your experience, Julia. Our marketing team monitors all feedback we get on Capterra and works to pass it to our product team. I'll be sure to let them know your feedback about the mobile experience, formatting, pricing, and your other comments. We're working to improve all the time and thank you again for taking the time.

MO

Michael O.  
SVP, Operations  
Insurance  
Used the software for: 2+ years

### "Easy to use service."

April 3, 2023

5.0

We are extremely happy.

Pros

This is a really to use service. Takes just a minute to send something to be signed.

Cons

Really none. I have been extremely happy with service.

Reason for choosing Dropbox Sign

The cost and ease of use.

Review Source

AC

Alejandra C.  
Account Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to use!"

April 3, 2023

4.0

Very user-friendly and my go to!

Pros

Signature feature and capability of templates

Cons

I did not like the limitation we have as far as templates. It would be great to have storage capacity to save more.

Review Source

SP

Suzanne P.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Could be excellent "

April 5, 2023

5.0

Good but not overall comfortable with the product or features

Pros

I like Dropbox and the availability for customers to review, sign and the legal list that shows it was legally signed

Cons

Ease of use could be improved with greater explanation of uses and features. Adding a password to a file is too complicated. What does the automated do vs not. Many features not explained quickly and simply

Review Source

CB

Carla B.  
Customer Service  
Insurance  
Used the software for: 1-2 years

### "Super Easy!"

June 9, 2022

5.0

With HelloSign, we are able to continue to do business with customers far away and those that have limited transportation or disabilities that prohibit them from climbing our stairs. We can handle things with a phone call and HelloSign.

Pros

Sending documents for an electronic signature and to request additional information is a breeze! Love that we can still work with our customers who have moved farther than a quick drive to our office.

Cons

Would love to be able to edit and resend a document. I thought that this was initially available. However, now I have to delete an email and then send a new one. Also, would like to be able to print out the email that is sent along with the document after the document is sent.

Review Source

Response from Dropbox

July 6, 2022

Thanks so much for taking the time to share your experience, Carla. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about post-send editing to our product team. Thank you again!

AN

Anwar N.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "I love HelloSign "

June 9, 2022

5.0

Pros

Super easy to use and files are received in seconds!

Cons

Mobile app could be better. Seems a little difficult to use on phones and features on phone are limited

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Price

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Anwar. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the mobile app to our product team. Thank you again!

HS

Hiral S.  
Founder & Lead Artist  
Arts and Crafts  
Used the software for: 2+ years

### "Been using it for 10 years since it was HelloSign before getting bought out"

April 5, 2023

4.0

Pros

It is very easy to use, especially for my clients who are not always the most tech-savvy people. It also easily connects with my gmail.

Cons

the formatting/fonts of my contracts change sometimes after uploading to Dropbox Sign

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Found this one first

Review Source

JL

Jyd L.  
Virtual Assistant  
Real Estate  
Used the software for: Less than 6 months

### "A must have, for growing companies!"

September 12, 2022

5.0

Very handy, easy to use app. Very professional and organized.

Pros

Very handy and easy to use! Very professional.

Cons

None so far, I enjoyed using the app. I will definitely recommend it with my fellow virtual assistant

Review Source

Response from Dropbox

September 15, 2022

Thanks for sharing your feedback!

CC

Charly C.  
Account Manager  
Insurance  
Used the software for: 1-2 years

### "DropBox Sign Review"

April 3, 2023

5.0

Pros

It is efficient and very easy to use. Makes what could be a very long process short and easy.

Cons

When you leave a document the date has to be deleted and re-put into the spot or else the date will not show when someone signs.

Review Source

NA

Natasha A.  
Insurance Producer  
Insurance  
Used the software for: Less than 6 months

### "Very Efficient Electronic Signature Software"

June 9, 2022

4.0

I have been signing and sending documents everyday with no problem. I love that it sends an email reminder on documents that are out for signature but have not been signed.

Pros

Ease of use and the ability to go back to the signer or document page and not lose what has been done on the signer interface.

Cons

The site is pretty basic and feels almost sterile.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

The new agency that I worked with uses HelloSign. I was nervous at first but picked the site right up!

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Natasha. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the design to our product team. Thank you again!

VR

Verified Reviewer  
Lead Project Analyst  
Hospitality  
Used the software for: 6-12 months

### "HelloSign has saved us an incredible amount of time with legal documents!"

March 10, 2019

5.0

All I can say is, why weren't we using HelloSign way earlier?

Pros

We realized that HelloSign was a feature of our applicant tracking system called JazzHR. We used to have to create offer letters for candidates manually, then get the hiring manager to give their signature and finally wait for the candidate to give their signature. We started automating our offer letters through JazzHR which uses HelloSign and it has likely saved us at least 1.5 hours of work, down to 20-30 minutes to get a offer letter together. We can set the order of who signs the offer letters: e.g., first go to HR to review, then goes to the hiring manager and finally the candidates can sign through HelloSign. I love that HelloSign updates everyone in the process through email and also sends reminders if a document hasn't been signed. This has helped us to get offer letters back much more quickly. We started using HelloSign for any document that required a signature. Once everyone signs, it will email you a copy of the PDF with signature.

Cons

Absolutely nothing - this has cut back so much administration for us. Thank you HelloSign!

Review Source

SH

Sophia H.  
Onboarding Specialist  
Utilities  
Used the software for: 1-2 years

### "Has kinks that needs worked out but overall good"

June 9, 2022

3.0

Pros

The ability to get documents out to multiple parties.

Cons

The fact that it is unreliable at times or gives error codes when it is filled out correctly.

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Sophia. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the bugs you have experienced to our product team. Thank you again!

CG

Charlene G.  
Assistant  
Design  
Used the software for: Less than 6 months

### "Much cheaper and just as good as other formats we have tried."

June 9, 2022

5.0

We were able to integrate the platform of HelloSign for all of our contracts seamlessly from day one.

Pros

Reminders e-mailed on status of every contract plus not having to keep hard copies of every contract. HelloSign provides an excellent value with options for using unlimited envelopes and it is very easy to use.

Cons

I haven't found anything yet but if I do I will let you know.

Reason for choosing Dropbox Sign

Cost and user friendly

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Cost effectiveness

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Charlene. It makes a difference to folks who are new to eSignature! Thank you again!

Travis B.  
Chief Business Development Officer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Product"

April 3, 2023

5.0

This has been a terrific solution for our business.

Pros

We have looked at products for mobile signing and this is a great solution. It is very easy to onboard and to keep the team involved.

Cons

We haven't really run into anything that we would change. The integration to Dropbox is great.

Reason for choosing Dropbox Sign

Pricing and Dropbox Sign fit our needs better.

Review Source

Yassine A.  
ceo  
Marketing and Advertising  
Used the software for: 1-2 years

### "HelloSign is a perfect tool for documents eSignature"

June 9, 2021

5.0

HelloSign helps me a lot on the legal aspect of my business because it allows me to sign contracts with international customers, I just have to send the contract to their email and collect the signed documents instantly and this saves me from a lot of hassle that I would have to deal with if I wasn’t using hellosign. The dashboard is also super useful because I can track which documents are completed and which ones aren’t signed yet.

Pros

HelloSign is an easy to use tool and it’s also mobile-friendly, it allows me to save a lot of time by using my pre-saved templates whenever I'm onboarding a new client and because I don’t waste time on getting the contract ready I usually have my clients sign the contract while we’re still on the onboarding call so we can get the legal documents out of the way and start as soon as possible.

Cons

Unfortunately, hellosign can’t integrate with payments processors like Stripe and PayPal so it’s not possible to collect payments from customers as they sign the contract.

Review Source

VR

Verified Reviewer  
Chief Growth Officer  
Accounting  
Used the software for: 1-2 years

### "End of Month Contract Optimizationi "

April 3, 2023

5.0

I really like the ease of use

Pros

It is very easy to create and deliver our contracts

Cons

Maybe the UI look could be updated and slicker

Review Source

JT

Jessica T.  
Sales  
Retail  
Used the software for: 6-12 months

### "We love it"

June 9, 2022

5.0

Pros

It is super easy and affordable. Other softwares are SO expensive and we can use this as much as we need without increases based on usage

Cons

The only complaint I have is that you can't send 2 separate documents in the same email or contract and download them separately. We use invoice and PO (send PO for orders keep invoices for us) and I cant send in just one document. Have to do it separately. However this is not a big deal.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Docusign kept going up in costs based on our usage

Review Source

Response from Dropbox

July 11, 2022

Thanks so much for taking the time to share your experience, Jessica. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about tandem document sending to our product team. Thank you again!

CB

Catherine B.  
owner  
Legal Services  
Used the software for: 1-2 years

### "Easy to use"

June 9, 2022

5.0

My overall experience has been positive. It has made remote signing of documents extremely easy, both on my end and on the recipient’s end.

Pros

This product is extremely easy to use, both in setting up and sending a document for signature and in signing as a recipient. HelloSign continually updates their site to improve its options for signing electronically. It is a valuable tool in my legal practice.

Cons

I haven’t had any negative experiences with the software.

Review Source

Response from Dropbox

July 6, 2022

Thanks so much for taking the time to share your experience, Catherine. It makes a difference to folks who are new to eSignature! Thank you again!

VR

Verified Reviewer  
Freelance Editor  
Publishing  
Used the software for: 2+ years

### "Used for years for freelance clients"

June 9, 2022

5.0

Pros

A freelance colleague recommended HelloSign to me years ago when I was creating contracts in PDF and needed a faster, secure option. I love using HelloSign and drawing up contracts quickly and with no problems. The app is newer but helps me find records when I need them quickly.

Cons

No complaints! They have added features over the years that make it easier to use and I'm grateful for that.

Reason for choosing Dropbox Sign

I chose HelloSign for pricing and at the recommendation of a trusted colleague.

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! Thank you again!

LH

Latica H.  
Owner  
Accounting  
Used the software for: 6-12 months

### "Reluctant but glad for this new feature"

April 3, 2023

5.0

It has been a vital addition to my business

Pros

Ease of use. And great transition. My clients are happy

Cons

There is nothing that i dis like about this app

Reason for choosing Dropbox Sign

I had related products

Review Source

SJ

Steve J.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Hello Sign is awesome "

June 9, 2022

4.0

Pros

Ease and reliability was what kept me here

Cons

I’m not tech savy, so getting started was difficult

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Steve. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about learning and onboarding onto our system to our product team. Thank you again!

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