# Page 2 | Dropbox Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Dropbox Sign the right Digital Signature solution for you? Explore 1447 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144797/HelloSign/reviews

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Dropbox Sign

4.7 (1447)

[View alternatives](https://www.capterra.com/p/144797/HelloSign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Dropbox Sign

## Showing most helpful reviews

Showing 26-50 of 1447 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EM

Estelle M.  
Assistante comm  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Logiciel de partage et d’enregistrement des dossiers efficaces "

March 2, 2026

5.0

Utilisation journalière et efficace en toute sécurité et que l’in peut partager avec les personnes de notre chois

Pros

Stocker gérer les dossiers sensibles en toute sécurité et très facilement je recommande à 100% à tous

Cons

Il n’y a aucun aspect du produit que je n’ai pas apprécié. au contraire tout est simple et efficace.

Review Source

LO

Layla O.  
Transport Procurement Officer  
Food & Beverages  
Used the software for: 2+ years

### "Dropbox Sign is a secure product for elevating document signing."

May 21, 2025

5.0

Dropbox Sign has elevated my experience in digital document signing. With its easy to use features and a very user-friendly interface, am able to sign all my documents with ease. Dropbox Sign also ensure that all documents and their information are secure during signing.

Pros

The intuitiveness of the interface is one thing that caught my eye and with it, navigating through and signing documents is easy. Dropbox Sign has very accurate security features which help keep the entire document signing process safeguarded. I love it how i can roll out signature requests to multiple people with just one single click. Dropbox Sign also has document tracking features which help ensure all documents have been signed.

Cons

I have used Dropbox Sign for a while and to date, i have not discovered even a single thing that i do not like about Dropbox Sign.

Review Source

AS

Ashley S.  
Attorney  
Legal Services  
Used the software for: 1-2 years

### "I Recommend DropBox Sign for Law Offices"

May 13, 2025

5.0

Pros

Dropbox Sign integrates smoothly with commonly used legal tools and cloud storage platforms, especially Dropbox, making it convenient to manage and organize client files, contracts, and signed documents without needing to switch systems.

Cons

Although some branding options are available, customizing the signer experience (e.g., adding firm logos, colors, or tailored messaging) is somewhat limited compared to more robust enterprise-level e-signature platforms. This may be a drawback for firms emphasizing a highly branded, client-centric experience.

Review Source

MD

Marty D.  
Operations Manager  
Retail  
Used the software for: 2+ years

### "Dropbox is a lifesaver"

April 28, 2025

5.0

We have been using Dropbox sign for quite a few years now and it has been efforless simple and straight to the point.

Pros

Easy to use, client and user friendly. People do not need lots of training on these and its easily teachable

Cons

There is not really anything I would say i dislike. Maybe have a feature that lets my clients sign from my computer in case they do not have a laptop or cellphone.

Review Source

RM

Rian M.  
Founder  
Marketing and Advertising  
Used the software for: I used a free trial

### "Best Digital Signature Experience"

May 1, 2025

5.0

I really liked Dropbox Sign however it's very expensive for scaling. Although their Ui and product is very good.

Pros

Dropbox Sign is very easy to use and the UI is very easy to navigate. I completely recommend this for big companies that want to be very professional.

Cons

It's very limited for smaller plans, and it can increase very quickly when you have a team or have alot of contracts. Free teir only allows for 3 documents / month.

Review Source

SB

Sunil B.  
Operation Manager  
Retail  
Used the software for: 1-2 years

### "digital signing tool with robust security"

October 4, 2025

4.0

Overall, robust security feature protecting privacy, user friendly interface, and it’s ability to integrate with a lot of other programs make it a worthy option to consider!

Pros

The robust security feature of the native Dropbox with encryption and two factor authentication is very reassuring, especially now with all the digital threats to privacy and security!

Cons

The least to like about Dropbox sign would be similar to what other softwares and apps entail, i.e. the cost - may not be a good value for high volume signing needs.

Review Source

Deni H.  
Executive Recruiter  
Legal Services  
Used the software for: 6-12 months

### "Fabulous eSignature Product That Makes Life Easier"

March 4, 2025

5.0

Superb! We use this all the time to send things to clients and internally that need signature and it's so easy, let's you know when the parties needed have signed everything and gives everyone a copy of the signed doc.

Pros

Ease of use, easy to understand, moves contracts forward more quickly and with less back and forth.

Cons

Cost is a little higher than I'd like but it's fine.

Review Source

SB

Stephen B.  
COO  
Financial Services  
Used the software for: 1-2 years

### "Powerful document tolol"

November 5, 2024

5.0

Wonderful tool when integrated with Salesforce

Pros

Easily execute documents and share documents internally and externally

Cons

Integration with with system takes some effort

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Cost was more complicated on Docusign so we switched

Review Source

NV

Natascia V.  
Freelance Writer  
Writing and Editing  
Used the software for: Less than 6 months

### "Easy to Use but Lacks Integration Detail"

October 22, 2025

3.0

The document management is pretty easy to use overall, and customer support is great. It is a bit of a simple system though if you need more to a program.

Pros

Low rate if you need a signing service that you don't have to integrate with a ton of other things. This is an easy system to learn.

Cons

It lacks some customization like branding and can be a bit hiccupy at times. The workflow management may become a hassle.

Review Source

JM

Jolly M.  
Data Associate  
Information Technology and Services  
Used the software for: 2+ years

### "Prepare and sign documents digitally."

August 9, 2024

5.0

Has multiple support channels, including email, phone and chat. Dropbox is nice.

Pros

Dropsign is suitable for businesses of all sizes. Very incredible features like email notifications and two factor authentication. It reduces manual work required and it offers a secure and verifiable signing processes. Provides workflows automation tools to create efficient signing process. Try it.

Cons

The availability of free plan to test the software before purchasing it allows us to choose if we like it,no cons.

Switched from

[DigiSigner](https://www.capterra.com/p/151821/DigiSigner/)

It was difficult for me to cancel the subscription whenever I needed to.

Review Source

RH

Renee H.  
Principal  
Real Estate  
Used the software for: 2+ years

### "E-Signatures Made Easy"

September 25, 2024

5.0

Pros

I like the ease with which you are able to upload various documents and highlight specific places that require signature, initials, etc. Also, appreciate the fact that I can create a template for multiple uses and email the document from the platform.

Cons

There's really nothing that I dislike about the platform.

Review Source

AG

Axelle G.  
Auditeur financier  
Accounting  
Used the software for: 1-2 years

### "Signature de contrats en ligne"

August 20, 2024

5.0

Pros

Utilisation facile et intuitive. Réel gain de temps.

Cons

Difficulté pour modifier un document après signature. Une fonctionnalité pourrait être ajouté permettant de voir la chronologie des modifications, sans en interdire l’accès.

Review Source

SP

Samantha P.  
Legal Assistant  
Law Practice  
Used the software for: 6-12 months

### "Completely changed our business"

June 9, 2022

5.0

HelloSign has completely changed the way we send documents for signature and has absolutely saved us time and resources getting documents to and from our clients.

Pros

Prior to HelloSign, we would have to email documents for client signature, print and mail them, or have the client stop by in-person. Many of our clients live out-of-town or out-of-state, and a good number of them do not have access to a computer or printer, so it was extremely difficult and took quite a bit of time trying to figure out who was able to sign how. Now, we just send the document using HelloSign, and they are able to sign from their phone or computer, and they do not need a printer.

Cons

I wish there was a way to insert custom, fillable fields, i.e. date of birth or SSN - there may be/probably is a way to do this, I just haven't had time to sit down and look through/learn it, and couldn't think of anything else to put here.

Alternatives considered

[airSlate SignNow](https://www.capterra.com/p/154418/SignNow/)[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Dropbox Sign

We were already using Dropbox to send files to clients and other law offices, so when we found out that they partnered with HelloSign, it seemed like the easiest and most cost effective option.

Review Source

Response from Dropbox

July 6, 2022

Thanks so much for taking the time to share your experience, Samantha. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about learning about how to best leverage our fields/templates to our product team. Thank you again!

TO

Tricia O.  
Office Manager  
Education Management  
Used the software for: 6-12 months

### "A Game Changer for our growing preschool."

June 28, 2022

4.0

It is pretty easy to navigate and User Friendly. It works for our needs in this small, but quickly growing preschool. We found it at just the right time and it has taken us to the next level with paperwork collection. We have saved a TON of time and it has cut down on the headache of having to wait to receive hand-written documents from parents in the nick of time before school begins. We are way ahead of schedule.

Pros

I love that it is easy to manipulate and edit documents after the template has been created. Within seconds I can send multiple reminders and amended information to our students' Parents.

Cons

We had a difficult time getting to a person for help with some features and we would have had to upgrade to find out how to do some things. We simply can't afford that and don't need all the added features. It would be nice if Technical Support was available for all levels of customers. I simply wanted to know if I could send the same template at once to multiple recipients and I still don't know that answer.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

I believe the price was better and the features were simpler to navigate.

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Tricia. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about access to support to our product team. Thank you again!

AR

April R.  
Photographer  
Photography  
Used the software for: 1-2 years

### "Switching to Dropbox Sign Was a Great Choice"

April 3, 2023

5.0

Pros

I love that I can store templates, send out contracts and use electronic signature. I love that there were different packages to choose from when signing up. What I loved MOST was the unlimited documebt sending feature.

Cons

Honestly, nothing. I am so happy with this software. It's affordable and easy to use.

Reason for choosing Dropbox Sign

Cost & trial period were the main factors.

Review Source

MS

Melissa S.  
Nanny Agency Founder  
Information Services  
Used the software for: 6-12 months

### "HelloSign Makes My Business Possible"

June 10, 2022

5.0

Super easy, affordable, and reassuring. I was offered another program that was included for free with the software system I use to house all my records for my nanny agency, but it was subpar at best. I chose to continue to pay the $20 per month to continue using HelloSign.

Pros

I very much enjoy the ease of uploading documents and sending them to the candidates and clients that choose to work with my company. I also love that I am provided with the time of viewing and signing of documents, which helps me track the patterns of specific commitments people are willing to make with my company.

Cons

I have no complaints, other than the fact that there was not an appropriate industry for me to select when completing this review. I own a nanny agency that locates and screens qualified nannies to present to families. This makes me a recruiter. I would have preferred if there was an "other" option that I could have filled out independently, instead of having to pick the closest industry that kind of applies, but doesn't really. Otherwise, I love HelloSign!!

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Ease of use, price, and overall satisfaction with the product. I have no regrets.

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Melissa. It makes a difference to folks who are new to eSignature! Sorry that the industry list didn't appropriately reflect your business - we definitely want to be able to work with all unique small businesses. Thank you again!

Frane H.  
Head of Affiliate Network Development  
Automotive  
Used the software for: 6-12 months

### "Better than DocuSign!"

June 9, 2022

5.0

Amazing!

Pros

The feature that sets HelloSign apart from the competition, especially DocuSign is the unlimited envelopes (documents) you as a user can send out in a year.

Cons

Feature that would be good to have is to be able to replace the underlying document once you are in the preparation phase of the document and when you have already set the 'fields or text boxes' in the document, so that if you notice there is a misspelled word or something that needs to be changed you can simply upload a 'corrected' version and keep all the 'fields or text boxes' in the place where you already had them. It would help save a lot of time especially if you are working with longer documents collecting initials from each signer on each page.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Hellosign does not limit me on how many envelopes a year I can send out and collect signatures.

Review Source

Response from Dropbox

July 5, 2022

Thanks so much for taking the time to share your experience, Frane. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about corrected version fields to our product team. Thank you again!

RM

Regina M.  
Director  
Construction  
Used the software for: Less than 6 months

### "Construction Company Use of Dropbox Sign"

April 4, 2023

5.0

Dropbox for file storage is such a time saver and much more efficient way to keep all company files safe and easily accessible from any mobile devise in the field. Dropbox Sign allows for client and subcontractor signature collection in such a fast easy manner that doesn't interrupt daily routines. The ease of signing and the ability to dictate who signs first in a multi-signer contract is a huge value add for our business. In 6 years, we have only had to call for customer support a couple of times and each time the service was fast and easy.

Pros

Dropbox for file storage is such a time saver and much more efficient way to keep all company files safe and easily accessible from any mobile devise in the field. Dropbox Sign allows for client and subcontractor signature collection in such a fast easy manner that doesn't interrupt daily routines. The ease of signing and the ability to dictate who signs first in a multi-signer contract is a huge value add for our business.

Cons

Integration was a breeze. Dropbox sign has made getting documents signed so much faster, easier and less expensive than the traditional manner of having clients and subs get to a notary public for signature, mailing the document and paying overnight freight expenses. It's a true game changer.

Review Source

CH

Caressa H.  
Litigation paralegal  
Legal Services  
Used the software for: 2+ years

### "Saved us during the pandemic "

April 4, 2023

5.0

Dropbox transformed the way we operated during the pandemic. It allowed us to integrate the system into our protocols, keep our clients safe, and still operated business as usual.

Pros

The ease of creating templates and documents for signing streamlined our intake process and cut down the initial time required by staff.

Cons

I would like to see a better notification system, i.e., a system where the user can develop the timeline for reminding signers of outstanding documents. Additionally, the ability to mass delete signed documents would be extremely helpful.

Alternatives considered

[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)

Review Source

SS

Shelby S.  
Manager  
Retail  
Used the software for: 1-2 years

### "Easy to Use and Safe for All Documents!"

November 23, 2021

5.0

Our company now saves time and money through the ease in which this product is used. We also have customers responding more quickly to documents because of the ease of using HelloSign.

Pros

Product was easy to use, which was important as we were essentially switching from our previous software to this software immediately. Had no problems learning this new system.

Cons

I wish there were more reminders, if I am being extremely picky. I am very happy with the product overall.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Too expensive and not always accurate with documents.

Review Source

RG

Randy G.  
CFO/Office Manager  
Construction  
Used the software for: 2+ years

### "Very happy with product. Will continue use."

June 9, 2022

5.0

Overall, I love it. It has made it so much easier to comply with the state laws regarding our required notices It is easy and convenient to send to our clients and they can get back to us anytime that works for them. No longer are we driving around trying to meet up with clients to get their signature for legal purposes. Saves, time, money, and my sanity.

Pros

I like that it is very cost effective and just as easy to use as the bigger names. I recommend this product for all companies that need contracts signed. Especially contractors that have to give out legal disclosures. Simple, fast, affordable. Well worth the membership.

Cons

The only bummer is that it can be a bit annoying if you go to start inserting signatures, initials, dates, etc. and then see something in the document that needs to be edited. In order to fix the document you have to re-upload it and then redo any signature boxes or dates boxes again. However, I this is the same with any electronic signature software. They can't help it if I make a mistake on my main document, so really not that big of a deal. Also, one time I had a bit of a weird issue during the renewal of our billing but it was quickly resolved and handled by customer care.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Better price point with still all the features I needed.

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Randy. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about post-send editing capabilities to our product team. Thank you again!

WS

William S.  
Operations Manager  
Banking  
Used the software for: Less than 6 months

### "Excellent Value when compared to their biggest competitor"

June 10, 2022

5.0

Excellent Value for Entrepreneurs and Start-Ups. ULIMITED actually means UNLIMITED, unlike their more expensive competitor who offer unlimited until you get to 8 sends per month, then their 'fair-use' policy kicks in to charge extra fees or attempts to coerce you into 'upgrading'. Thus far I have sent 27 documents out for e-Signature. ZERO ISSUE. Smooth. I get an email verifying the Send, the Read and the instant the doc has been Signed by each party, and then a Completion Notice. Overall I wanted value for my $$$... I found that with HelloSign. Very happy!!

Pros

ULIMITED Document Send4Signature(s) actually translates into UNLIMITED without ANY 'fine print' surprise limitations under some 'fair use' policy garbage. THIS was the a huge

Cons

I wish the HelloSign APP was available in Canada. No idea why it's not. Makes ZERO sense to me. I can still access it on my phone but I have to sign in using a mobile browser, and THAT means my use can be tracked by companies like Google and Samsung... I DO NOT LIKE THAT! I like an APP that I click on and I'm right there to do business without the extra strokes and 2FA. That annoys me.

Reason for choosing Dropbox Sign

DocuSign is NOT actually UNLIMITED, it has actual limitations, so DocuSign is actually misrepresenting its product, as least the Single User Option I was considering. THAT pi\*\*ed me off. As far as Signaturely, I really wanted to go with them, but I had issues navigating their platform, too many 'error' messages, and their customer service solution was absolutely too slow to respond, and even though my previous trial with them was absolutely positive, but Signaturely was still 1000% easier to navigate than Adobe Sign. We actually have a Adobe Acrobat DC subscription which includes a Signing App, but the Adobe Sign navigation system is brutal, frustrating and annoying. I have zero time to dedicate to learning their system. I even downloaded, printed off and read their 69 page Adobe Sign User Guide. Short version, it's NOT INTUITIVE for me. I spent about 2 hours figuring out a particular solution to an issue I was having, but I had to cruise all over their website to find that solution. TOO Cumbersome. I will never use it, even though it's basically Free with our current subscription, what's that tell you. Either I'm a total idiot, or their navigation system sux. I'm going with the latter, and I have zero intention of wasting more of my time with Adobe. One would perhaps assume that a corporation the size of Adobe would spend a few more shekels on product development for this one.... apparently the bean counters have taken overridden or fired the common sense team.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

I was using their trial subscription which I really liked, and was about to sign up as I needed more per month than their trial would allow, but I read their terms and conditions and found that their UNLIMITED is NOT Unlimited with DocuSign. Their UNLIMITED for a Single User is 8 actually per month, at least that is what I found. I did not like that little hidden codicil, I don't like sneaky buried policies. UNLIMITED SHOULD TRANSLATE INTO UNLIMITED, not become subject to some 'fair-use' policy. I have not run into that 'limitation' with HELLOSIGN... HelloSign actually delivers UNLIMITED without me having to worry about some hidden policy that is not spelled out right up front. Since April 2022 I have sent out 27 docs for signatures with complete success and ZERO Surprises. I made the correct choice. THAT is why I decided to fill out this REVIEW, to save other small enterprises hidden surprises. Our cash resources are tight and I do NOT like surprises that may or will cost me more than I budgeted.

Review Source

Response from Dropbox

June 24, 2022

Thanks so much for taking the time to share your experience, William. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the 2fa barriers in Canada to our product team. Thank you again!

Aman Preet S.  
Associate Developer  
Retail  
Used the software for: Less than 6 months

### "Pros and cons of Hello sign software"

May 18, 2022

4.0

According to the main business requirements i.e. our main requirement hello sign stood up to the mark and we are able to fullfill our task in time and with efficiency.

Pros

There are few aspects of this product which i like the most and they are: 1. Good configuration flow management where we can configure it with other tools. 2. Data security and authentication to protect the critical and important documents.

Cons

The very first things that I didn't like was the easy of use which was compatively less when i will compare it with other tools other than that the lagging that sometimes I face while using hello sign.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Xodo Sign](https://www.capterra.com/p/160894/eversign/)

Reason for choosing Dropbox Sign

Because our main business objectives i.e. to have to clear digital/electronic signature and data security was provided in a better way by hello sign software.

Switched from

[SignRequest](https://www.capterra.com/p/147528/SignRequest/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Because in other products i was not able to get the perfect digital signature i.e. not of good quality and along with that a bit fussy UI of the software makes it harder to follow the workflow

Review Source

AB

Angelica B.  
University intern  
Pharmaceuticals  
Used the software for: I used a free trial

### "Transforming Workflow Efficiency: Unlocking the Power of Dropbox Sign"

June 18, 2023

5.0

I had the chance to use Dropbox Sign for signing a variety of papers, including consent forms, non-disclosure agreements, and partnership agreements, during my internship in the university's Department of Pharmaceutical Research and Development. The application allowed me to send documents for electronic signing immediately from my Dropbox account, which proved to be a practical and effective option. Dropbox Sign's tracking and reminder tools made sure that the signature procedure stayed on schedule, cutting down on delays and increasing workflow effectiveness. Overall, throughout my internship, Dropbox Sign greatly streamlined the document signing procedure, saving time and enabling smooth communication with coworkers and outside stakeholders.

Pros

A number of advantages for streamlined document signing are provided by Dropbox Sign. First off, the software offers a user-friendly interface that makes it simple to upload, transmit, and electronically sign papers. Dropbox Sign guarantees the integrity and confidentiality of signed documents with its strong security features. The software is adaptable to different signing requirements because it supports a variety of signature types, including eSignatures. Along with these features, Dropbox Sign also provides version control, automatic reminders, and document tracking, allowing for effective workflow management and collaboration. Users may take advantage of the current file storage and sharing capabilities, increasing productivity and document management, thanks to its seamless interaction with the Dropbox ecosystem.

Cons

Despite the fact that Dropbox Sign provides a lot of benefits, it's vital to take into account some drawbacks. First off, users who are not accustomed to using electronic signature tools may find the software to be challenging. When compared to other products on the market, some consumers might find Dropbox Sign's pricing options to be relatively expensive. Furthermore, firms with particular branding requirements may want to take into account the fact that advanced customisation options and branding capabilities may be constrained. Although Dropbox Sign interacts effectively with the Dropbox environment, there may not be many possibilities for integrating it with other third-party applications. Despite these factors, Dropbox Sign is still a trusted and convenient option for electronic document signing.

Review Source

JB

Jenny B.  
Transaction Coordinator  
Financial Services  
Used the software for: 2+ years

### "Convenient & easy to use!"

June 9, 2022

5.0

I love using HelloSign when we need a document signed by our borrowers. It's much more convenient than asking them to print, sign, scan and return the items to us.

Pros

The set-up of the landing page is easy to follow. It takes you through each step needed to upload your document, assign signers, and attach signature boxes quickly and simply.

Cons

It was more difficult and time consuming in previous versions to assign a signature box for multiple signers. You could only assign for 1 person at a time without selecting a different name in the drop-down. This is much more user-friendly now!

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Employer made the decision.

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Jenny. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about how you enjoy the new multi-signature experience to our product team. Thank you again!

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