# Page 2 | Dropbox Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Dropbox Sign the right Digital Signature solution for you? Explore 1446 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144797/HelloSign/reviews

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Dropbox Sign

4.7 (1446)

[View alternatives](https://www.capterra.com/p/144797/HelloSign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Dropbox Sign

## Showing most helpful reviews

Showing 26-50 of 1446 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EM

Estelle M.  
Assistante comm  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Logiciel de partage et d’enregistrement des dossiers efficaces "

March 2, 2026

5.0

Utilisation journalière et efficace en toute sécurité et que l’in peut partager avec les personnes de notre chois

Pros

Stocker gérer les dossiers sensibles en toute sécurité et très facilement je recommande à 100% à tous

Cons

Il n’y a aucun aspect du produit que je n’ai pas apprécié. au contraire tout est simple et efficace.

Review Source

MD

Marty D.  
Operations Manager  
Retail  
Used the software for: 2+ years

### "Dropbox is a lifesaver"

April 28, 2025

5.0

We have been using Dropbox sign for quite a few years now and it has been efforless simple and straight to the point.

Pros

Easy to use, client and user friendly. People do not need lots of training on these and its easily teachable

Cons

There is not really anything I would say i dislike. Maybe have a feature that lets my clients sign from my computer in case they do not have a laptop or cellphone.

Review Source

RM

Rian M.  
Founder  
Marketing and Advertising  
Used the software for: I used a free trial

### "Best Digital Signature Experience"

May 1, 2025

5.0

I really liked Dropbox Sign however it's very expensive for scaling. Although their Ui and product is very good.

Pros

Dropbox Sign is very easy to use and the UI is very easy to navigate. I completely recommend this for big companies that want to be very professional.

Cons

It's very limited for smaller plans, and it can increase very quickly when you have a team or have alot of contracts. Free teir only allows for 3 documents / month.

Review Source

SB

Sunil B.  
Operation Manager  
Retail  
Used the software for: 1-2 years

### "digital signing tool with robust security"

October 4, 2025

4.0

Overall, robust security feature protecting privacy, user friendly interface, and it’s ability to integrate with a lot of other programs make it a worthy option to consider!

Pros

The robust security feature of the native Dropbox with encryption and two factor authentication is very reassuring, especially now with all the digital threats to privacy and security!

Cons

The least to like about Dropbox sign would be similar to what other softwares and apps entail, i.e. the cost - may not be a good value for high volume signing needs.

Review Source

SB

Steven B.  
Marketing Director  
Media Production  
Used the software for: 1-2 years

### "Great value for money document signing too."

April 9, 2025

4.0

Very positive experience overall. Good value, simple to use, doesn't have lots of bells and whistles but doesn't need them for 99% of what we do.

Pros

Simply way to send sales contracts out for signing and providing us with a legally binding document. Easy for client to sign too and return.

Cons

It does lack some document editing or form-building tools that platforms like DocuSign or Adobe Acrobat Sign offer

Review Source

Deni H.  
Executive Recruiter  
Legal Services  
Used the software for: 6-12 months

### "Fabulous eSignature Product That Makes Life Easier"

March 4, 2025

5.0

Superb! We use this all the time to send things to clients and internally that need signature and it's so easy, let's you know when the parties needed have signed everything and gives everyone a copy of the signed doc.

Pros

Ease of use, easy to understand, moves contracts forward more quickly and with less back and forth.

Cons

Cost is a little higher than I'd like but it's fine.

Review Source

BC

Breanna C.  
Assistant Book keeper  
Real Estate  
Used the software for: Less than 6 months

### "Easy and friendly!"

March 25, 2026

5.0

I love the way you can add others and share all of your documents as well as photos with the added users.

Pros

Very easy to use. Great way to store documents for later review and signing. Share access with others.

Cons

There isn't anything not to like! Easy to use as well as add members to collaborate with. Everything is easy!

Review Source

LC

Laura C.  
Resource manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Good systems "

April 9, 2025

5.0

I used Dropbox sign to send questionnaires and contracts to self employed contractors

Pros

User friendly. Easy to use to sign documents

Cons

Logs out after so long so need to log back in

Review Source

JM

Jolly M.  
Data Associate  
Information Technology and Services  
Used the software for: 2+ years

### "Prepare and sign documents digitally."

August 9, 2024

5.0

Has multiple support channels, including email, phone and chat. Dropbox is nice.

Pros

Dropsign is suitable for businesses of all sizes. Very incredible features like email notifications and two factor authentication. It reduces manual work required and it offers a secure and verifiable signing processes. Provides workflows automation tools to create efficient signing process. Try it.

Cons

The availability of free plan to test the software before purchasing it allows us to choose if we like it,no cons.

Switched from

[DigiSigner](https://www.capterra.com/p/151821/DigiSigner/)

It was difficult for me to cancel the subscription whenever I needed to.

Review Source

NV

Natascia V.  
Freelance Writer  
Writing and Editing  
Used the software for: Less than 6 months

### "Easy to Use but Lacks Integration Detail"

October 22, 2025

3.0

The document management is pretty easy to use overall, and customer support is great. It is a bit of a simple system though if you need more to a program.

Pros

Low rate if you need a signing service that you don't have to integrate with a ton of other things. This is an easy system to learn.

Cons

It lacks some customization like branding and can be a bit hiccupy at times. The workflow management may become a hassle.

Review Source

BM

Becky M.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "I would recommend Dropbox Sign"

July 9, 2024

5.0

My overall experience with Dropbox Sign was good. The core service works very well and there are extra features like customized branding. It will also work with other services like your document storage.

Pros

Sending the document is very simple, then Dropbox sign automatically tracks the progress and sends reminders if needed. I like that I don't have to do that myself. I think the drag and drop tool for signing fields saved time as well. Dropbox sign made me feel that both the signer and I were safe sending documents/information through their service. They also vertify the signer. For this type of application I think both are extremely important and should be some of your main concerns when shopping.

Cons

Dropbox Signs pricing is in the mid range. I chose Dropbox Sign anyway because I didn't want to risk security by trying to save money.

Alternatives considered

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Dropbox Sign

I chose Dropbox Sign because of the price and security

Review Source

AG

Axelle G.  
Auditeur financier  
Accounting  
Used the software for: 1-2 years

### "Signature de contrats en ligne"

August 20, 2024

5.0

Pros

Utilisation facile et intuitive. Réel gain de temps.

Cons

Difficulté pour modifier un document après signature. Une fonctionnalité pourrait être ajouté permettant de voir la chronologie des modifications, sans en interdire l’accès.

Review Source

HE

Henrico E.  
Director  
Hospitality  
Used the software for: 2+ years

### "Legally binding e-signature tool with notifications on the signing process "

May 20, 2024

5.0

Seamless signing experience empowering collaboration and teamwork.

Pros

There is a clear view of storage for Dropbox Sign, viewing the documents that still require action so you can send reminders. Saves time on recurring documents by keeping them for reusing in the future. It is also easy to collaborate in team by ensuring everyone always has the access they need. Customizing the teams is easy by adding name, branding and other settings to boost productivity.

Cons

The integration is not friendly. I have always consulted the technical support team for assistance which is sometimes time consuming.

Review Source

Kate M.  
Reseller  
Retail  
Used the software for: 6-12 months

### "Easy and convenient. Saves Time!"

April 30, 2024

5.0

Pros

I love how easy digital signature accessibility is. I work from home and fill all my personal documents from home too. Which helps me with not procrastinating because I don't have to actually leave anywhere to get the document signed. Saves, gas, time and last minute important documents that need to be signed and emailed.

Cons

Nothing, it is very convenient to use Dropbox sign and very affordable.

Review Source

DC

Dorian C.  
Director  
Entertainment  
Used the software for: 6-12 months

### "Dropbox shows its value again"

May 19, 2024

5.0

Pros

We are big users of Dropbox generally for our file management. It was only natural to use Dropbox sign for our contracting. It’s quick, easy and efficient.

Cons

The sign up fees are worth it for us given that we use Dropbox anyway, but could put some off.

Review Source

TO

Tricia O.  
Office Manager  
Education Management  
Used the software for: 6-12 months

### "A Game Changer for our growing preschool."

June 28, 2022

4.0

It is pretty easy to navigate and User Friendly. It works for our needs in this small, but quickly growing preschool. We found it at just the right time and it has taken us to the next level with paperwork collection. We have saved a TON of time and it has cut down on the headache of having to wait to receive hand-written documents from parents in the nick of time before school begins. We are way ahead of schedule.

Pros

I love that it is easy to manipulate and edit documents after the template has been created. Within seconds I can send multiple reminders and amended information to our students' Parents.

Cons

We had a difficult time getting to a person for help with some features and we would have had to upgrade to find out how to do some things. We simply can't afford that and don't need all the added features. It would be nice if Technical Support was available for all levels of customers. I simply wanted to know if I could send the same template at once to multiple recipients and I still don't know that answer.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

I believe the price was better and the features were simpler to navigate.

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Tricia. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about access to support to our product team. Thank you again!

MB

Mary B.  
Owner  
Accounting  
Used the software for: 1-2 years

### "If you can open an email, you can sign electronically."

June 10, 2022

5.0

I've had trouble in the past with clients, particularly older ones, who did not know how to electronically sign a document. This is incredibly easy for them to use. I have not had one client who was unable to sign. This became very important during Covid when even local clients were unable to sign in person. I've used other software, usually through their free trial offer. When I tried HelloSign as a free trial offer, I was sold.

Pros

We send tax documents to clients across the country. Now they can easily sign them and return them to us. They do not required any specific software, apps or know-how. If they can open an email, they can sign the document. This is especially important for our older clients and our non-English speaking clients. It does not integrate with my software, but that is because they have their own program they want you to buy. But it is easy to print to PDF and drag and drop. Another great feature is the automatic email reminders that you can set up. I can tell if a client has viewed the document, signed the document, or if only one spouse has signed. But I do not have to monitor this daily. HelloSign will send reminders that they have not completed all actions.

Cons

My tax software normally issues a password for each set of documents which I cannot use when sending out the signatures. This may be something that is available in an upgrade, but not in the standard package. Although we normally verify them anyway, we take extra steps to ensure that the email address is correct/current.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Cost was somewhat of a factor but DocuSign also limited the number of signatures. HelloSign has unlimited signatures which really comes in handy when you have to amend documents and send them out again for new signatures. The internal signature software available for purchase through my tax software also had limits on signatures and length of time to store the documents.

Review Source

Response from Dropbox

June 24, 2022

Thanks so much for taking the time to share your experience, Mary. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the pricing tiers for password protection to our product team. Thank you again!

MM

Molly M.  
Associate Attorney  
Law Practice  
Used the software for: 1-2 years

### "HelloSign allows my business to thrive and my clients to access contracts easily"

June 9, 2022

5.0

Pros

This software has wonderful security features and is extremely easy to use. It allows me to quickly get potential clients contracts, while creating both spaces for my signature and theirs. I like that it allows me to choose how many signers there are and that I can quickly choose the necessary fields (date, signature, initials, etc.). I really like how it sends me reminders of my amount of outstanding contracts. This makes it easier to follow up and ensure that all parties have received the document. All of our clients, regardless of tech skills, have been able to use HelloSign.

Cons

I do not like that after a two week period or so, potential clients cannot access the document. It should allow you to choose how long the document is valid for, so that you do not need to resend the document after a certain amount of time.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

HelloSign seamlessly integrates with other products that we use, such as HelloFax. The easy user interface is what sold our firm.

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Molly. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about valid send dates to our product team. Thank you again!

MS

Melissa S.  
Nanny Agency Founder  
Information Services  
Used the software for: 6-12 months

### "HelloSign Makes My Business Possible"

June 10, 2022

5.0

Super easy, affordable, and reassuring. I was offered another program that was included for free with the software system I use to house all my records for my nanny agency, but it was subpar at best. I chose to continue to pay the $20 per month to continue using HelloSign.

Pros

I very much enjoy the ease of uploading documents and sending them to the candidates and clients that choose to work with my company. I also love that I am provided with the time of viewing and signing of documents, which helps me track the patterns of specific commitments people are willing to make with my company.

Cons

I have no complaints, other than the fact that there was not an appropriate industry for me to select when completing this review. I own a nanny agency that locates and screens qualified nannies to present to families. This makes me a recruiter. I would have preferred if there was an "other" option that I could have filled out independently, instead of having to pick the closest industry that kind of applies, but doesn't really. Otherwise, I love HelloSign!!

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Ease of use, price, and overall satisfaction with the product. I have no regrets.

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Melissa. It makes a difference to folks who are new to eSignature! Sorry that the industry list didn't appropriately reflect your business - we definitely want to be able to work with all unique small businesses. Thank you again!

Frane H.  
Head of Affiliate Network Development  
Automotive  
Used the software for: 6-12 months

### "Better than DocuSign!"

June 9, 2022

5.0

Amazing!

Pros

The feature that sets HelloSign apart from the competition, especially DocuSign is the unlimited envelopes (documents) you as a user can send out in a year.

Cons

Feature that would be good to have is to be able to replace the underlying document once you are in the preparation phase of the document and when you have already set the 'fields or text boxes' in the document, so that if you notice there is a misspelled word or something that needs to be changed you can simply upload a 'corrected' version and keep all the 'fields or text boxes' in the place where you already had them. It would help save a lot of time especially if you are working with longer documents collecting initials from each signer on each page.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Hellosign does not limit me on how many envelopes a year I can send out and collect signatures.

Review Source

Response from Dropbox

July 5, 2022

Thanks so much for taking the time to share your experience, Frane. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about corrected version fields to our product team. Thank you again!

RM

Regina M.  
Director  
Construction  
Used the software for: Less than 6 months

### "Construction Company Use of Dropbox Sign"

April 4, 2023

5.0

Dropbox for file storage is such a time saver and much more efficient way to keep all company files safe and easily accessible from any mobile devise in the field. Dropbox Sign allows for client and subcontractor signature collection in such a fast easy manner that doesn't interrupt daily routines. The ease of signing and the ability to dictate who signs first in a multi-signer contract is a huge value add for our business. In 6 years, we have only had to call for customer support a couple of times and each time the service was fast and easy.

Pros

Dropbox for file storage is such a time saver and much more efficient way to keep all company files safe and easily accessible from any mobile devise in the field. Dropbox Sign allows for client and subcontractor signature collection in such a fast easy manner that doesn't interrupt daily routines. The ease of signing and the ability to dictate who signs first in a multi-signer contract is a huge value add for our business.

Cons

Integration was a breeze. Dropbox sign has made getting documents signed so much faster, easier and less expensive than the traditional manner of having clients and subs get to a notary public for signature, mailing the document and paying overnight freight expenses. It's a true game changer.

Review Source

RG

Randy G.  
CFO/Office Manager  
Construction  
Used the software for: 2+ years

### "Very happy with product. Will continue use."

June 9, 2022

5.0

Overall, I love it. It has made it so much easier to comply with the state laws regarding our required notices It is easy and convenient to send to our clients and they can get back to us anytime that works for them. No longer are we driving around trying to meet up with clients to get their signature for legal purposes. Saves, time, money, and my sanity.

Pros

I like that it is very cost effective and just as easy to use as the bigger names. I recommend this product for all companies that need contracts signed. Especially contractors that have to give out legal disclosures. Simple, fast, affordable. Well worth the membership.

Cons

The only bummer is that it can be a bit annoying if you go to start inserting signatures, initials, dates, etc. and then see something in the document that needs to be edited. In order to fix the document you have to re-upload it and then redo any signature boxes or dates boxes again. However, I this is the same with any electronic signature software. They can't help it if I make a mistake on my main document, so really not that big of a deal. Also, one time I had a bit of a weird issue during the renewal of our billing but it was quickly resolved and handled by customer care.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Better price point with still all the features I needed.

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Randy. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about post-send editing capabilities to our product team. Thank you again!

AM

Ashley M.  
Director of Operation  
Telecommunications  
Used the software for: 2+ years

### "HelloSign Review- Used Daily "

June 9, 2022

5.0

We have to have contracts signed in order to do our day to day processes so having the ability to sent them through this system, and be able to afford to do so, makes the process a 1,000 times faster and has increased our production and minimizes the redos we have had.

Pros

We were using a different product prior to switching over to HelloSign but that one got way too expensive. When we found this product it was exactly the same processes and detail only at a rate that us as a company could afford. We loved this so much we even brought another of our friends over to the product as well!

Cons

It would be nice it we could resend documents to customers through the mobile app, that would give me the ability to literally work from anywhere at any time but it is still better than anything else we reviewed or looked at purchasing

Reason for choosing Dropbox Sign

I just went online and started looking up companies/products that were similar to the one currently in use to see what our options were. There were a couple of them that were trialed but HelloSign was most like what we were used to using and had everything we needed to transition smoothly and just continue moving forward with our day to day processes

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Ashley. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about mobile app sending to our product team. Thank you again!

Aman Preet S.  
Associate Developer  
Retail  
Used the software for: Less than 6 months

### "Pros and cons of Hello sign software"

May 18, 2022

4.0

According to the main business requirements i.e. our main requirement hello sign stood up to the mark and we are able to fullfill our task in time and with efficiency.

Pros

There are few aspects of this product which i like the most and they are: 1. Good configuration flow management where we can configure it with other tools. 2. Data security and authentication to protect the critical and important documents.

Cons

The very first things that I didn't like was the easy of use which was compatively less when i will compare it with other tools other than that the lagging that sometimes I face while using hello sign.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Xodo Sign](https://www.capterra.com/p/160894/eversign/)

Reason for choosing Dropbox Sign

Because our main business objectives i.e. to have to clear digital/electronic signature and data security was provided in a better way by hello sign software.

Switched from

[SignRequest](https://www.capterra.com/p/147528/SignRequest/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Because in other products i was not able to get the perfect digital signature i.e. not of good quality and along with that a bit fussy UI of the software makes it harder to follow the workflow

Review Source

AS

Ashton S.  
Account Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Effective tool for small business "

April 3, 2023

4.0

I would rank my overall experience favorably and I believe that it is an effective tool for small business that doesn't break the bank.

Pros

One of the strongest features is how easy it is to go through the prompts setting your document up for signature. The steps are self explanatory and easy to follow. I like that whatever you type in the description of the document shows up in your customer's email giving context on what you are sending them.

Cons

I wish the total count of the documents wouldn't change over the course of time. I am assuming some documents roll off of the total counts if a certain amount of time has gone by and your customer still hasn't signed.

Reason for choosing Dropbox Sign

What made the biggest difference for us is the number of documents that you could send for signature was unlimited.

Review Source

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