# Page 22 | Dropbox Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Dropbox Sign the right Digital Signature solution for you? Explore 1446 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144797/HelloSign/reviews

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Dropbox Sign

4.7 (1446)

[View alternatives](https://www.capterra.com/p/144797/HelloSign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 22 - Reviews of Dropbox Sign

## Showing most helpful reviews

Showing 526-550 of 1446 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

jR

juliano R.  
CEO  
Computer & Network Security  
Used the software for: 2+ years

### "In a world of AI the UI needs a lot of love"

April 3, 2023

4.0

Not worse than alternatives.

Pros

Simple and modern UI at least when I started using it.

Cons

Wasting time drag and dropping the same fields to the same template all the time, something that could be automated with machine learning or just a better template system

Review Source

RF

Ricardo F.  
Personnel Technician  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Human Resources Review"

April 3, 2023

5.0

I am extremely satisfied with Dropbox.

Pros

The features are easy to use and allow multiple people within our organization to get the information they need.

Cons

I do not have many negatives for this application.

Review Source

VR

Verified Reviewer  
Concierge Program Manager  
Internet  
Used the software for: 2+ years

### "Easy to use, but not very reliable"

June 18, 2021

3.0

I really liked the look and feel of the program, but unfortunately the reliability wasn't there.

Pros

HelloSign has a very friendly and accessible interface, which is very intuitive, if somewhat longer to use. Its simple to learn even without any experience

Cons

Unfortunately the features don't stand up. We had a lot of trouble with contracts not being delivered properly / going to spam. They also expire very quickly. The drag-and-drop interface, while very intuitive, takes a while to go through manually

Review Source

JS

Janina S.  
Chief of People / Staff  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Electronic Document signing made easy.."

June 9, 2022

5.0

Love it, simple, easy, document storage is great as well. I have used this product for almost 10 years now. Since 2013 at least.

Pros

It's very easy to use, navigate and love the functionalities.

Cons

Only thing sometimes page does not go down to next column, I need to zoom in or out to get to that part.

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Janina. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the editing UI to our product team. Thank you again!

CC

Cindy C.  
Financial Controller  
E-Learning  
Used the software for: 1-2 years

### "Easy to User"

April 3, 2023

5.0

Overall, I've had an excellent experience!

Pros

It's very user-friendly and quick to collect signatures digitally from multiple people.

Cons

There's nothing I dislike about Dropbox Sign!

Reason for choosing Dropbox Sign

Familiarity from past experience

Review Source

MC

Manjot C.  
Accountant  
Accounting  
Used the software for: 6-12 months

### "Accounting Review"

June 9, 2022

5.0

Our overall experience has been great

Pros

It has easily integrated with our accounting software and is easy to use. Regular reminders of outstanding files that are awaiting signatures

Cons

Some of our clients didn't receive the email or sometimes it would not let me submit the file but it would not state what is pending.

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Manjot. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about sending to our product team. Thank you again!

eS

erica S.  
Vp  
Financial Services  
Used the software for: 2+ years

### "Great and seamless"

April 3, 2023

5.0

Pros

I love that it is simple to use and works directly with my Dropbox

Cons

No cons to really report on this product. I would like to have more control with confirmation that a document was recent in the case when a client asks for it to be resent

Review Source

VR

Verified Reviewer  
Partner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Game Changer"

April 3, 2023

5.0

Hello Sign has helped us keep all of our important docs in one place.

Pros

So easy to implement. Love the template feature.

Cons

Lack of flexibility for template emails (cc recipients)

Review Source

SB

Stephanie B.  
Design consultant  
Retail  
Used the software for: Less than 6 months

### "Hello Sign.. Hello easy!"

June 9, 2022

5.0

So far I have not encountered any problems. I'd say my overall experience is great.

Pros

The program is easy to navigate and I am able to upload documents in a matter of minutes. I am very busy and it is nice to have such a user friendly program both for myself and my customers

Cons

I can't of anything that could be improved upon.

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Stephanie. It makes a difference to folks who are new to eSignature! Thank you again!

Stefanos S.  
Business Operations Assistant  
Internet  
Used the software for: 1-2 years

### "Hellosign has really helped a lot our workflow!"

October 13, 2017

5.0

\- Time-saver - Centralized signage docs

Pros

We have been using Hellosign for quite a while now. We have people all around the world and to have such a service has been a time-saver, especially when time zones just get in the way and a single signature can be crucial. In addition, I really their simple but rich dashboard that makes everything clear making it very easy to navigate though your docs, templates etc. I would highly recommend it.

Cons

Nothing to report to be quite honest. Maybe a couple interruptions when trying to manage a doc but just slight ones that don't really matter. All in all a very reliable service.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Very easy to use"

May 18, 2020

4.0

HelloSign has taken us into the 21st century with documents that can be digitally signed - no more faxing. This has improved performance, and the overall image of the company (we're not stuck in 1994 with having to fax things).

Pros

HelloSign is very easy to use. Not as many features as some other digital signing platforms, but that is part of what makes it so easy to set-up and use.

Cons

So far we haven't found many cons with HelloSign, but have noticed that it has some limited features.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

DocuSign has a lot of features that we didn't need, and a more complicated interface making it more difficult for my team to use.

Review Source

OLM

Omar Luis M.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Awesome "

June 9, 2022

4.0

Pros

Amazing product , I use daily and only one I want to use.

Cons

Java script freezes sometimes

Review Source

Response from Dropbox

June 14, 2022

Thanks for sharing your experience Omar. This is really helpful to those just starting out looking for an eSignature tool.

BA

Brittany A.  
Administrative Assistant  
Mental Health Care  
Used the software for: 1-2 years

### "Helpful!"

June 15, 2022

5.0

Good!

Pros

Ease of uploading new documents to be signed.

Cons

If I have to edit a document that is already uploaded, it makes you go through all the steps again, instead of simply editing one single portion.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Pricing

Review Source

Response from Dropbox

June 24, 2022

Thanks so much for taking the time to share your experience, Brittany. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about post-document editing to our product team. Thank you again!

RF

Ritchie F.  
Producer/Director  
Entertainment  
Used the software for: Less than 6 months

### "An Awesome Tool for Filling Out Paperwork"

October 23, 2019

5.0

Overall I have had a great experience with HelloSign. It was easy to set up and a very affordable choice. I have to oversee hundreds of pages of documents that need signatures every week and HelloSign makes it very easy to request those.

Pros

The thing I love best about HelloSign is how easy it was to implement and train others to use it. Importing a document, adding fields, and requesting signatures can be done in less than two minutes. Setting up templates is a breeze as well.

Cons

I wish there was a feature that allowed users to combine templates as needed instead of being forced to just use one at a time or have to send multiple requests for signatures. It would be super helpful to have this feature. Other softwares have this feature, so hopefully it will be added in the future.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

I made the switch due to needing a more cost effective solution for esigning documents. For the amount of users I need, HelloSign made more sense and worked well for our overall workflow and needs.

Review Source

KC

Karen C.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Great E-Signature Platform "

June 9, 2022

5.0

Pros

I like the ease of use. Even my older clients and those who aren’t tech savvy can use it.

Cons

There is really nothing I don’t like about this software.

Review Source

Response from Dropbox

July 5, 2022

Thanks so much for taking the time to share your experience, Karen. It makes a difference to folks who are new to eSignature! Thank you again!

JC

Jonathan C.  
Outpatient Therapist  
Mental Health Care  
Used the software for: Less than 6 months

### "Review for Hellosign"

June 9, 2022

4.0

My experience overall is pretty high; I enjoy the ease of use and not having to worry about keeping track of signature pages.

Pros

I enjoyed the ease of communication between the client and therapist in order to sign paperwork, including for treatment planning.

Cons

If a client does not sign their paperwork, we cannot process it and it becomes backlogged.

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Jonathan. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about finding backlogged signatures to our product team. Thank you again!

AR

Angela R.  
Controller  
Construction  
Used the software for: 1-2 years

### "HelloSign is a time/life saver"

June 13, 2022

5.0

It makes my job so much easier than having to email forms for clients to have to print out and scan or send back to me.

Pros

HelloSign is so easy to use and the value is way better compared to other similar companies.

Cons

The only thing I would like to see changed is regarding the credit card authorization form. I put the amounts that would be owed by the client but they have to put it in themselves too.

Reason for choosing Dropbox Sign

Way more economical that the alternative

Review Source

Response from Dropbox

June 15, 2022

Thanks for sharingAngela! We'll pass along your feedback regarding credit card authorization to our product team.

WW

Wendy W.  
transaction coordinator  
Real Estate  
Used the software for: 1-2 years

### "Easy to use"

June 9, 2022

4.0

Very easy to work with. Makes it less stressful in getting signatures.

Pros

It is easy to upload docs and you are emailed regarding when items are signed.

Cons

I pretty much like all of it. I really can not answer regarding the cons.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Much more affordable

Review Source

Response from Dropbox

July 6, 2022

Thanks so much for taking the time to share your experience, Wendy. It makes a difference to folks who are new to eSignature! Thank you again!

NL

Natalia L.  
Managing Editor  
Publishing  
Used the software for: 1-2 years

### "Easy to Use!"

June 9, 2022

5.0

Pros

We love how easy this service is to use. It makes obtaining signatures from our clients a breeze.

Cons

There are errors every so often with my clients' names, namely with right-facing quotation marks. This punctuation often turns up in code, which has caused confusion. It would be nice to see this corrected.

Review Source

Response from Dropbox

July 5, 2022

Thanks so much for taking the time to share your experience, Natalia. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about formatting errors in sender names to our product team. Thank you again!

JA

Jordan A.  
Owner  
Entertainment  
Used the software for: 6-12 months

### "HelloSign is the frickin' best"

June 9, 2022

5.0

Pros

HelloSign has streamlined my company's contracting process entirely. What used to be the most stressful and time consuming administrative task has become easy, and HelloSign even offers features that we didn't even know we needed (doc storage, templates, etc).

Cons

I don't like that I didn't know about HelloSign when I started my busienss!

Review Source

Response from Dropbox

July 11, 2022

Thanks so much for taking the time to share your experience, Jordan. It makes a difference to folks who are new to eSignature! Thank you again!

HN

Hannah N.  
Talent Acquisition Specialist  
Computer Software  
Used the software for: 6-12 months

### "Would Recommend HelloSign"

June 9, 2022

5.0

Overall, I have had a very positive experience both with the product and customer service team.

Pros

It is easy to use, straightforward, and accessible to all parties.

Cons

Not much I did not like about this product. I think it is extremely useful.

Review Source

Response from Dropbox

July 5, 2022

Thanks so much for taking the time to share your experience, Hannah. It makes a difference to folks who are new to eSignature! Thank you again!

JB

Jared B.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy to use + reliable"

June 9, 2022

4.0

HelloSign has made it easy to get contracts signed by clients, which is the most important thing to me as a CEO.

Pros

Very good experience for a user to quickly sign documents

Cons

Uploading documents and creating templates is clunky and not as intuitive as it could be.

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Jared. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about template and document UI to our product team. Thank you again!

MJ

Mandy J.  
Assistant Director of Admissions  
Education Management  
Used the software for: Less than 6 months

### "HelloSign has made life easier!"

June 9, 2022

5.0

We are able to have documents easily signed and returned to us and this has changed how we do things in our admissions office. So many steps are saved and everything is easier for us, and for the parents we serve.

Pros

We request electronic signatures on contracts daily and we love being able to send a contract and have it in an easy format for a parent to sign and return to us -- without printing or scanning. We can customize contracts as well and this has made everything so much easier.

Cons

Every once in a while the login gave me a challenge. I have had to refresh the screen or open another browser to log in on occasion

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Mandy. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about your authentication issues to our product team. Thank you again!

LO

Laura O.  
Director of Counseling and Education  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Eazy Peazy"

June 9, 2022

5.0

Overall, our experience has been great. It is pretty user friendly and I like being able to create our own templates.

Pros

The ease of use, accessibility to templates, and immediate notifications if an email does not work.

Cons

We have experienced slow turnaround times due to signers not regularly checking their email. Sending agreements via text message would offer a solution and would enable us to reach signers wherever they are. It would be great if HelloSign could offer something like this. I received an email recently from DocuSign that they have pivoted towards that.

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Laura. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about SMS notifications to our product team. Thank you again!

KK

Katy K.  
Director of Underwriting  
Financial Services  
Used the software for: Less than 6 months

### "Gets the job done"

June 9, 2022

5.0

It's cheap and you get what you pay for.

Pros

Overall easy to use. The fields are easy to locate and assign.

Cons

Templates are not functional for us. There's no way to edit a template and add fields or change anything. There's also no way to make a field "read only" which is an issue for us, but not big enough of a problem to be a deal breaker. I've also never one time gotten a response from customer support.

Review Source

Response from Dropbox

July 11, 2022

Thanks so much for taking the time to share your experience, Katy. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about our support team's response times to our product team, but I also thought that I'd share this article on how to edit templates: https://faq.hellosign.com/hc/en-us/articles/210562868-How-to-edit-a-template-or-template-link Thank you again!

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