# Page 3 | Dropbox Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Dropbox Sign the right Digital Signature solution for you? Explore 1446 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144797/HelloSign/reviews

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Dropbox Sign

4.7 (1446)

[View alternatives](https://www.capterra.com/p/144797/HelloSign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Dropbox Sign

## Showing most helpful reviews

Showing 51-75 of 1446 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HR

Hope R.  
General Manager  
Maritime  
Used the software for: 6-12 months

### "Great for small businesses"

June 9, 2022

5.0

I use Hellosign everyday to ensure my customers have the information needed from us and we have the information needed from them so we can get their boats up and running. Hellosign is easy to use and seamlessly integrates with my dropbox account so everyone that needs the information in my company has it.

Pros

Hellosign makes getting legally binding documents signed for my small business affordable and easy to manage.

Cons

Nothing, I have had zero cons with Hellosign.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Dropbox Sign

Price and customer service, ease of integrating into my companies dropbox account.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Cost and customer service from Docusign, I looked at expanding with them for a larger amount of documents i could sign but the cost was astranomical and they always threatened to shut my service off.

Review Source

Response from Dropbox

July 5, 2022

Thanks so much for taking the time to share your experience, Hope. It makes a difference to folks who are new to eSignature! Thank you again!

AB

Angelica B.  
University intern  
Pharmaceuticals  
Used the software for: I used a free trial

### "Transforming Workflow Efficiency: Unlocking the Power of Dropbox Sign"

June 18, 2023

5.0

I had the chance to use Dropbox Sign for signing a variety of papers, including consent forms, non-disclosure agreements, and partnership agreements, during my internship in the university's Department of Pharmaceutical Research and Development. The application allowed me to send documents for electronic signing immediately from my Dropbox account, which proved to be a practical and effective option. Dropbox Sign's tracking and reminder tools made sure that the signature procedure stayed on schedule, cutting down on delays and increasing workflow effectiveness. Overall, throughout my internship, Dropbox Sign greatly streamlined the document signing procedure, saving time and enabling smooth communication with coworkers and outside stakeholders.

Pros

A number of advantages for streamlined document signing are provided by Dropbox Sign. First off, the software offers a user-friendly interface that makes it simple to upload, transmit, and electronically sign papers. Dropbox Sign guarantees the integrity and confidentiality of signed documents with its strong security features. The software is adaptable to different signing requirements because it supports a variety of signature types, including eSignatures. Along with these features, Dropbox Sign also provides version control, automatic reminders, and document tracking, allowing for effective workflow management and collaboration. Users may take advantage of the current file storage and sharing capabilities, increasing productivity and document management, thanks to its seamless interaction with the Dropbox ecosystem.

Cons

Despite the fact that Dropbox Sign provides a lot of benefits, it's vital to take into account some drawbacks. First off, users who are not accustomed to using electronic signature tools may find the software to be challenging. When compared to other products on the market, some consumers might find Dropbox Sign's pricing options to be relatively expensive. Furthermore, firms with particular branding requirements may want to take into account the fact that advanced customisation options and branding capabilities may be constrained. Although Dropbox Sign interacts effectively with the Dropbox environment, there may not be many possibilities for integrating it with other third-party applications. Despite these factors, Dropbox Sign is still a trusted and convenient option for electronic document signing.

Review Source

KT

Katie T.  
COO  
Hospitality  
Used the software for: 1-2 years

### "We couldn't operate without Dropbox Sign!"

April 3, 2023

5.0

We love Dropbox Sign! It is very easy for all levels of our company to use and all of our contractors. We have used many different products and will be sticking with Dropbox Sign!

Pros

Our favorite feature is the templates for agreements and how easy it is to customize messaging if needed. This has saved us so much time. We a;sp love the multi-party signatures and how easy it is to assign various fields to numerous parties.

Cons

I wish you could assign initials to multiple parties at once rather than having to toggle between users.

Reason for choosing Dropbox Sign

Dropbox Sign was far superior than the other products we engaged with in many areas. User-friendliness being the best for sure!

Review Source

VR

Verified Reviewer  
COO  
Computer Software  
Used the software for: 2+ years

### "High Quality, Great Value, Should be The Industry Leader"

June 9, 2022

5.0

Pros

Crafting what needs to be signed and where on the document is incredibly simple. In addition, sharing this document with a client who can sign seamlessly without a clunky and frustrating account creation process is a game changer. Night and day better than docusign.

Cons

Sometimes the placement of signature boxes can glitch when creating the document. I would like this to be explored and ironed out entirely if possible

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

It was junk. Not only was it difficult to create documents, our clients were often times unable to make the account to sign. This is the last thing a business needs. Hellosign made this process straightforward for us that eliminated unnecessary client friction.

Review Source

Response from Dropbox

July 5, 2022

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about field placement to our product team. Thank you again!

Grazia C.  
Ingegnere  
Renewables & Environment  
Used the software for: Less than 6 months

### "Comodo"

March 6, 2023

4.0

Pros

Uno stesso documento in azienda spesso va firmato da più persone ed è comodo che il processo di firma multipla venga automatizzato invece di dover essere amministrato da qualcuno manualmente. Il software presenta diversi campi da poter inserire con un'interfaccia grafica molto comoda, permette di indicare al firmatario dove inferire una firma, una soglia,la data di firma e tanti altri dettagli utili. Si possono allegare altri documenti al documento di firma. I documenti vengono inviati per e mail ed è possibile inserire qualcuno in copia. La firma che si ottiene non è una firma digitale a tutti gli effetti dunque è possibile fare piccole modifiche al file.

Cons

Spesso si impalla durante la preparazione di documenti e si deve ricominciare da capo. Se si trova un errore in fase di preparazione del file per la firma bisogna chiudere, modificare il file originario e ricominciare il processo da capo sul file nuovo.

Review Source

Response from Dropbox

March 7, 2023

Thanks for sharing your feedback Grazia! We have a feature where instead of starting from scratch if you have to change the original file you can simply swap it out when you're in the editor! No more starting over. Simply swap out the document for the one you need.

DB

Darren B.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Okay product, but absoutely the worst customer service"

October 7, 2022

2.0

Pros

Initially (several years ago) the user experience of this software was better than most, back when Docusign was the only game in town. We chose HelloSign based on that. Today that's no longer the case and there are many products with a better overall UI and user experience (UX), like PandaDoc.

Cons

The product support for HelloSign is absolutely the worst of any SaaS (cloud-based) document signing product available today. I'm not sure if it's the result of DropBox acquiring them and trying to save money, or what but if you have the option to choose a solution like this go with PandaDoc or even Docusign.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

At the time there were few products available in the space. DocuSign ws the first but the user-experience wasn't as good as HelloSign. Today, HelloSign is the same but many new products entered the market and even DocuSign evolved.

Switched from

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

The horrible customer service.

Review Source

Response from Dropbox

October 18, 2022

We're sorry to hear you've had trouble with our support team. We'll be sure to share your experience with the team. Thank you for taking the time to provide your feedback Darren.

VR

Verified Reviewer  
Controller  
Real Estate  
Used the software for: 1-2 years

### "Easy, but missing essential functions."

October 3, 2019

3.0

Overall, for the cost, this product is great. If I need additional functionality, I'll pay the additional cost for another product. But, this does basically all the things I need for a fraction of the cost.

Pros

HelloSign is extremely easy to use. There's basically no training required. It's all straightforward. Items can be required or optional. Text fields, signatures, initials, etc., can be added by drag and drop. Templates can be created from any document. It's also very low cost compared to similar products.

Cons

We use HelloSign through Brokermint for real estate brokerage transactions. I wasn't able to save an e-sign document draft, then come back to finish it later. I had to either complete the document or lose it. There isn't a strike through feature, as is common with these products, so the workaround is to insert a text box over existing text and use underscores to strike it. I'm required to add a signer to every document, even if it's myself, but sometimes I just want to add a textbox and save it without needing a signature. Also, as an admin, I wanted the ability to access documents of users, but I don't think that's possible. I was only able to access documents to which I was the creator or a signer.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

We made the switch for the cost savings and because HelloSign is included in our subscription to Brokermint. It covers the basics and doesn't have that price tag.

Review Source

Nicole B.  
Managing member  
Real Estate  
Used the software for: 6-12 months

### "Great product"

June 10, 2022

5.0

Pros

It's reasonable price compared to other e-signature platforms. The ease of the system and being able to create templates to reuse are great.

Cons

Not being able to replace a document with a new file if the parties have not opened the original file yet.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Pricing was reasonable and have the same features.

Review Source

Response from Dropbox

June 24, 2022

Thanks so much for taking the time to share your experience, Nicole. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about replacing the original document to our product team. Thank you again!

TW

Tory W.  
Chief of Staff  
Hospital & Health Care  
Used the software for: 6-12 months

### "HelloSign- An Essential Product for Business"

July 6, 2022

5.0

We were looking to have a professional solution available for legal and contractual documents. This platform allowed our small startup to have the same resources that large enterprises use and allowed us to get signatures quickly and efficiently to keep our business moving forward.

Pros

HelloSign is simple, intuitive, and quick to set up and use. Whether we are onboarding new hires, partnering with contractors, or signing on new customers, we have used HelloSign to simplify the back and forth of the signature process. It eliminates the need for printing and signing and provides a safe and secure platform for managing all of our contractual documents.

Cons

The template system can be a bit confusing and tough to edit. There are some tedious processes that are required if you don't set up the files correctly the first time. Once you have a better understanding of the platform, these mistakes are easily avoidable.

Review Source

Response from Dropbox

July 11, 2022

Thanks so much for taking the time to share your experience, Tory. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about learning and onboarding to templates to our product team. Thank you again!

MG

Michelle G.  
Medical Paralegal  
Legal Services  
Used the software for: 2+ years

### "Dropbox Sign is a Great Product"

April 3, 2023

5.0

I use it several times daily for client signatures on legal documents. No more running around town getting signatures.

Pros

Ease of use for my clients and myself. Even people who are not very tech savvy can use it.

Cons

I cannot seem to get it to tie to my Dropbox account even though I bought it through Dropbox back when it was HelloSign.

Reason for choosing Dropbox Sign

It was associated with my Dropbox document storage.

Review Source

SB

Shantil B.  
Clincial Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Dropbox Sign Provides the Best Online Signature Option"

June 7, 2023

5.0

Overall, Dropbox Sign is a simple solution for collecting signatures on important documents. I do not have any complaints about the functionality of the product and I recommend this to my employees all the time to purchase for their personal use.

Pros

Dropbox Sign is easy to use and it is easy to set up templates. I use Dropbox Sign weekly and I send out about 10 forms each week that require signatures. These documents contain sensitive information and the audit trail ensures that only authorized signers access the files. This product is convenient when we need signatures that we cannot obtain in person or that would take longer to schedule a time to meet in person to get the signature. It also helps save on paper which I otherwise may lose track of it.

Cons

While the price point is fair, I do wish it was a tidbit cheaper. I do not use it to it's full extent because I do not need to, so another basic tier option for the monthly payment would be appreciated.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Dropbox Sign was the easiest to set up.

Review Source

CM

Chari M.  
Tenant Relations Coordinator  
Real Estate  
Used the software for: 2+ years

### "Invaluable Product"

April 26, 2022

5.0

We used a different product for a while that was inferior and we felt was much harder to use. Absolutely no problem with using HelloSign for our online document signing program. We have legally binding documents without the extra public traffic in our offices.

Pros

Our office is a Property Management Company, managing over 400 privately-owned rental properties. We first started using HelloSign during the early days of the Pandemic. Our office was shut down for a month at the beginning of the Pandemic. We opened back up to employees, but not the public, a month later. We were closed to the public for at least 6 months. HelloSign was invaluable to us during that time. We were able to still do our job for our owners using HelloSign to get signatures on new leases, renewals and additional required paperwork from both Tenants and Owners. Without it we would not have been able to conduct our business. Even though we are fully open for business now, we still use it for renewals so tenants don't have to make the trip to our office to renew their leases.

Cons

I cannot really think of anything I don't like about HelloSign. It is extremely easy to use and our customers seem to find it easy to use as well.

Review Source

Response from Dropbox

May 2, 2022

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! I was wondering if you would be interested in participating in a roundtable about how HelloSign is used in sales use cases. We'd love to have your voice!

VR

Verified Reviewer  
Owner and Photographer  
Events Services  
Used the software for: 6-12 months

### "Better than a physical signature "

June 9, 2022

5.0

Excellent

Pros

What I like most is that it captures the IP address along with the signature, date and time. Then it locks the document. This fact has helped me win disputes.

Cons

It is not simple to keep the same Message that I send with outgoing contracts and have it sent each time. I still cannot figure it out.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Signeasy](https://www.capterra.com/p/145175/Signeasy/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Dropbox Sign

Price and what I get for the price

Review Source

Sarah Y.  
Program Operations Manager  
Computer Software  
Used the software for: 1-2 years

### "Seamless Integrations for Document Signing"

August 19, 2021

5.0

Pros

We've used HelloSign for almost two years now after switching from another electronic signature software, and HelloSign has been perfect. Not only do we use it for our internal HR and hiring needs, but we also have HelloSign integrated into our software so that our customers can sign their contracts without any issue. HelloSign offers reminder emails and also sends completed forms to all parties. It's so easy to use and maintain and super customizable. Love it!

Cons

I have never had any issues using HelloSign, but I am not on the team that integrated it into our internal software. I am not sure how technically difficult that was, but we have rarely encounter bugs.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

We were using DocuSign, but HelloSign was a much more competitive price and offered the integrations we needed.

Review Source

KA

Kyle A.  
Co-Owner  
Machinery  
Used the software for: 2+ years

### "Big Oil Co Review 06/10/2022"

June 10, 2022

5.0

Convenient and worth recommending

Pros

Easy to use, security and basically overall

Cons

No customer support and very long email support response

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[DocHub](https://www.capterra.com/p/209856/DocHub/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Dropbox Sign

Easy to use and good user interface

Review Source

Response from Dropbox

June 24, 2022

Thanks so much for taking the time to share your experience, Kyle. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about customer success responsiveness. Thank you again!

SG

Stephen G.  
Vice President  
Real Estate  
Used the software for: 2+ years

### "Good value for the money"

June 9, 2022

4.0

Pros

Ease of use and accessibility to the database of stored documents is excellent.

Cons

The uploaded database "forgets" emails of uploaded clients very regularly, even from an adjustment between versions of the document... very poor. Also the customer service is terrible. There is no interactivity, only FAQs and being part of a group or team presentation, not actually able to directly answer my questions. I'd give 1 star out of 5.

Reason for choosing Dropbox Sign

research

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Docusign was too expensive

Review Source

Response from Dropbox

July 6, 2022

Thanks so much for taking the time to share your experience, Stephen. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about bugs with our contact storage to our product team. Thank you again!

BN

Bolortuya N.  
Business Operations Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Send and forget with Dropbox sign "

April 3, 2023

5.0

Overall my experience is good, I use the document on a weekly basis to send customer agreements. It's easy to use and track, the document once signed gets emailed to me right away.

Pros

Easy set up for one or multiple signatories New document or old template usageKeep track of the document, whether it has been viewed or not

Cons

Cannot edit or add a new document recipientCannot add a CC recipient one the document is sent

Reason for choosing Dropbox Sign

Price and ease of use , also most of our customers were using the product.

Review Source

AP

Austin P.  
M&A Analyst  
Real Estate  
Used the software for: 6-12 months

### "I Love Dropbox Sign so Much!!!"

June 22, 2023

5.0

Dropbox Sign has been a game changer. It has let me do my job at a high proficiency.

Pros

I've been using Dropbox Sign for my document signing needs, and I can confidently say it's a game-changer. The intuitive interface, extensive feature set, and impeccable reliability have made it my go-to solution for seamless and secure digital signatures. It's a definite 5-star product that has streamlined my workflow and saved me time and effort.

Cons

Honestly nothing! it is so helpful for me and my team. We use it daily and I am so happy I brought it to the team!

Reason for choosing Dropbox Sign

I chose it because it gave me the best ease of access and the ability to do tasks quicker.

Review Source

Response from Dropbox

June 26, 2023

Thanks for sharing your feedback Austin! Great to hear we're able to save you time and see a higher level of proficiency.

JJ

Jeri J.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Perfect e-signature app"

June 9, 2022

5.0

I used HelloSign especially during the pandemic when schools were closed. This allowed me to maintain compliance with legal documents. The only downside is that I can only process one document at a time.

Pros

I love that this tracks signatures, reminds signers and is easy to use.

Cons

As a teacher, this is a pricey investment but ultimately, it saves me time so that means, in the long run, I am saving money.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Hello Sign offered a free version which confirmed how easy it was to use. I purchased it so that I could use more than 3 documents per month.

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Jeri. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about pricing for teachers to our product team. Thank you again!

MH

Marty H.  
Operations Project Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "AKB Needs Folders, please."

April 3, 2023

5.0

Pros

Easy to use once I dug in a little bit.

Cons

First, I gave a low score on the Features & Functionality for one reason--FOLDERS, FOLDERS, FOLDERS. I was told (before Dropbox acquired Hello Sign) that I was added to a long list of users who need this. I desperately still want this feature. I manage documents for eight states, and currently I have to scroll through 16 or so pages to research or find existing documents.Second, it was confused by "Add Template" on the "Send for Signature" section. In my mind, that indicated I wanted to create a template, but it didn't make sense since there is a "Template" tab. Now that I know, I know, but that was confusing as a new user.

Reason for choosing Dropbox Sign

This is related to the next Q as there isn't room to explain or comment: We utilize Salesforce NPSP and the Ops team administrators indicate integrating Dropbox and Salesforce appears to be difficult. However, they are slammed with transitioning from Virtuous to Salesforce, so looking into integrating got put on the back burner.

Review Source

Julian C.  
Accounts Officer  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Convenient Electronic Signature Tool"

September 3, 2023

5.0

Our experience with Dropbox Sign is quite positive. It is easy to use and our clients and internal team members rarely experience problems signing or sharing documents.

Pros

Dropbox Sign allows us to upload, share, store and request clients to sign conveniently under one platform. Electronic signature helps keep everything formal with our clients and employees. It is simple and straightforward. It is one of the few tech solutions that does exactly what it is designed for with minimal issues.

Cons

There is nothing I don't like about this electronic signature solution. However, I feel that the price may be relatively high for individuals or small companies.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

We experienced a technical issue and took long to resolve so the management decided we try a different solution.

Review Source

RJ

Rich J.  
Sr. Marketing Manager  
Real Estate  
Used the software for: Less than 6 months

### "HelloSign is the perfect solution for Realtors"

June 9, 2022

5.0

Overall, HelloSign has filled a gap for our company where other competitors missed the mark. We used DocuSign for many years, but due to pricing and integration capabilities with our management software, we selected HelloSign

Pros

As a real estate development and management company, it is important to be able to clients and partners with documents for electronic signature. Being able to view, sign and complete the process (and repeat) is important for creating efficiencies and growing.

Cons

The one main drawback I've seen so far is that templates are not able to be edited during a send. If I need to change one field for a unique reason, I would have to create a completely new template. Also, there is no way to edit a document after being send (prior to anyone signing). It would be nice to be able to make amendments to a document (and recirculate to signers) instead of having to recreate.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Due to pricing and integration capabilities with our management software, we selected HelloSign

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

We used DocuSign for many years, but due to pricing and integration capabilities with our management software, we selected HelloSign

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Rich. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about post-send-editing to our product team. Thank you again!

TB

Tina B.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy and Convenient!"

June 9, 2022

5.0

We've also been saving paper as we no longer have to print the documentation for it to be signed. It's ecofriendly as it is saving time and resources.

Pros

The platform is easy to use for all parties involved. We're able to see if and when the documentation has been viewed or signed. At the same time, the documentation is available to be accessed and signed anywhere at any time on any device, without it having to be printed.

Cons

Nothing at all! The platform is straightforward enough for anyone to navigate.

Review Source

Response from Dropbox

June 15, 2022

Thanks for sharing your experience Tina! We love that you're able to help you be more ecofriendly. Saving time is an added bonus too!

JD

Julia D.  
Director/Owner  
Accounting  
Used the software for: 2+ years

### "I love Dropbox Sign. It is worth the investment!"

April 4, 2023

5.0

I love Dropbox Sign and I am happy that I invested in this product for my business.

Pros

Easy, convenient to use at a reasonable price.

Cons

Authentication feature which is annoying.

Reason for choosing Dropbox Sign

Cheaper price and easy to use.

Review Source

RD

Richard D.  
Managing Member  
Accounting  
Used the software for: 2+ years

### "My Go To E-Signature Service 2 Years +"

April 4, 2023

5.0

My Dropbox Sign experience has been flawless. I use it multiple times a day.

Pros

Seamless integration with Dropbox is super convenient and my clients appreciate the ability to e-sign documents on their computers or mobile devices.

Cons

I have no complaints about Dropbox Sign and no suggestions for improvement.

Reason for choosing Dropbox Sign

Cost and seamless integration with Dropbox were my main reasons for choosing Dropbox Sign.

Review Source

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