# Page 4 | Dropbox Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Dropbox Sign the right Digital Signature solution for you? Explore 1446 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144797/HelloSign/reviews

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Dropbox Sign

4.7 (1446)

[View alternatives](https://www.capterra.com/p/144797/HelloSign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Dropbox Sign

## Showing most helpful reviews

Showing 76-100 of 1446 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ST

Stephanie T.  
Recruiter  
Financial Services  
Used the software for: 2+ years

### "Easy to use and a MUST for business professionals/ companies"

June 13, 2022

5.0

Pros

The mobile feature is my favorite of all as it gives access to those who arent able to use a desktop computer. Filling out the forms and signing is easy to use

Cons

The layout of hellosign is fairly basic and can look outdated. Its easy to use though which is great for the masses

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

The price of docusign vs the features were not up to par

Review Source

Response from Dropbox

June 24, 2022

Thanks so much for taking the time to share your experience, Stephanie. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about UI to our product team. Thank you again!

VR

Verified Reviewer  
Compliance Specialist  
Insurance  
Used the software for: 2+ years

### "HelloSign was perfect for our office."

June 9, 2022

5.0

HelloSign was perfect for our office. It provides exactly what we need without spending a small fortune.

Pros

The ease of use and set up is amazing. The pricing structure is transparent. We used another well know esign app and they increased our cost 1000% even though we had an unlimited package. I have never had any issue with HelloSign.

Cons

I would like to be able to edit after it had been sent. Also a more detailed audit trail would be useful.

Reason for choosing Dropbox Sign

They were the best fit for our office.

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about audit trails and post-send editing to our product team. Thank you again!

AT

Alan T.  
Service Director  
Legal Services  
Used the software for: 6-12 months

### "Great product and fantastic value for the price"

January 5, 2022

4.0

HelloSign was used to allow us to send contracts to our client and have them digitally sign and return them without the need to print, scan and email back the signed "hard copies". For us, HelloSign did exactly what we needed it to do, implementation was very fast and easy and the user interface was intuitive and easy to use.

Pros

Moving from managing contracts "offline" to using HelloSign had a great positive impact on workflow and efficiency. Being able to quickly and easily send contracts, set reminders and have clients sign and return contracts from their computers and mobile devices has significantly improved workflow and turnaround time.

Cons

I found that working on a mobile device was difficult and occasionally glitchy - sizing was not always correct and saves did not always seem to synchronize.

Review Source

JB

Jay B.  
Sales Executive  
Real Estate  
Used the software for: 2+ years

### "Mediocre Product & Poor customer service "

July 23, 2023

2.0

Very poor. I've found another signature service that is much better.

Pros

The ability to sign documents, it offers nothng else of any value.

Cons

While useful, the program locked me out of it for some reason (after paying $350 for the year) and i couldn't get any assitance from customer service. my recommendation is to go with a more reputable signature provider.

Reason for choosing Dropbox Sign

Their customer service is better, and i was unable to access dropbox sign.

Review Source

EP

Eden P.  
Branch Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Dropbox is very efficent"

April 3, 2023

5.0

100% satisfied with Dropbox

Pros

Convenent, flexible and efficient to use. We use this everyday.

Cons

None. The system works for us perfectly and all features have helped us so much

Review Source

JB

James B.  
Chief of Staff  
Computer & Network Security  
Used the software for: 2+ years

### "Top-class SaaS product, priced right"

June 9, 2022

5.0

My overall experience has been great and a great value.

Pros

HelloSign is an excellent alternative to the bigger name(s) in document signing. It's fast to set up, easy/intuitive to use, and the admin controls are just right. The product is fast, not sticky to my recollection, and hasn't failed me in the 2+ years I've used it. I would recommend it to any small to midsize business that needs forms signed by, and attestations from, remote team members.

Cons

HelloSign meets all of my expectations for ease of use, ease of deployment and security. For the price, I don't expect anything more and the performance/uptime has been perfect as far as I can recollect.

Reason for choosing Dropbox Sign

Price and ease of use. HelloSign the product is straightforward, as is dealing with HelloSign the company.

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, James. It makes a difference to folks who are new to eSignature! Thank you again!

BP

Brian P.  
Commissioner  
Sports  
Used the software for: 1-2 years

### "Great for managing league waivers"

June 9, 2022

5.0

Pros

We use HelloSign for our soccer league player waiver forms. It makes it easy to gather all of the players’ signatures by simply sharing a link to the site, and all of the signed documents are saved and accessible online.

Cons

It would be nice if there was a better way of organizing the signed documents, and an easy way to automatically rename the documents using a custom naming convention.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Signeasy](https://www.capterra.com/p/145175/Signeasy/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Dropbox Sign

Best value and had all of the features we needed.

Review Source

Response from Dropbox

July 6, 2022

Thanks so much for taking the time to share your experience, Brian. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about naming and organization to our product team. Thank you again!

Avni S.  
Sr. Talent Partner  
Computer Software  
Used the software for: 1-2 years

### "Solid E-Sig Platform!"

April 16, 2019

5.0

Overall, Hellosign has really made an impact on our offer letter process. We are now able to send and receive letters in a fast and efficient manner. As mentioned, any document you send over for signature, you can view when a person sees it so there is no need for additional follow up with the potential receiver on whether they received the document or not. It has truly helped me save time and candidates who receive our offer letter through hellosign, are able to sign easily without any complications.

Pros

I love how easy hellosign makes it to obtain electronic signatures on any document. You can easily drag and drop any document or can manually upload the docs. As a user, I'm able to upload a document and assign signature fields easily. An added benefit is that you get a notification when someone views your document as well as a notification when it has been signed. Depending on your settings, you can receive the signed documents in a pdf that is sent to your email. If you have a various forms that you don't want to bundle into a signed packet, you can change your settings so you receive each signed form individually. We use to have a manual signing process for our offer letters which took alot of time and created many hiccups. With hellosign, we are able to upload our offer letter package and get a quick turnaround time on signatures.

Cons

The maincon that I see with this platform is the lack of signature options. I wish there were more styles available. Also, when you upload multiple documents, it can take awhile to load. I am not sure if it was just my computer being slow but this has happened on a few occasions.

Review Source

MC

Margie C.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Dropbox Works for Me"

August 30, 2023

5.0

All the above reasons

Pros

We have everything in one place and it is secure in the Cloud so I can access this from anywhere.

Cons

That I can access it from anywhere, ha - no excuses not to complete any task

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Dropbox Sign

works with the case management software, the others did not.

Review Source

JH

Jenny H.  
Client Administrator  
Accounting  
Used the software for: 1-2 years

### "Customer Care Team need some work."

June 14, 2022

3.0

The benefit of hellosign is that it does what it should on a basic level. In regards to price increase and level of service it really needs to work on this to justify its increase.

Pros

I like the ease of the software but some basic features need to be really considered.

Cons

Customer care team, In the instance of an emergency you can wait over 48 hours which is not ideal when you are using the product daily. The team also just seem to say I have escalated the problem via email. It is very frustrating considering prices have gone up in 1 year by over $200 and the care team just seem not care/try to solve the issues. We have had an ongoing issue since April that is not resolved. Feature wise it is a shame that Hellosign haven't added (considering they have put their prices up so high) to amend documents that have been signed by 1 party and not the other.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Price

Review Source

Response from Dropbox

June 24, 2022

Thanks so much for taking the time to share your experience, Jenny. Our marketing team monitors all feedback we get on Capterra and works to pass it to our product team. I'll be sure to let them know your feedback about our support team and our response time. We're working to improve all the time and thank you again for taking the time.

HD

Helen D.  
Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "A must-have for any business owner to get documents signed online"

July 6, 2022

5.0

HelloSign gives me peace of mind.

Pros

It's super easy to use and being able to send out legally binding documents in moments. But equally important, HelloSign provides you with documents that show time-stamp and who signed it.

Cons

Only con I would say is the cost for a small business owner.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Helen. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about pricing for SMBs to our product team. Thank you again!

JS

Julia S.  
Manager of onboarding  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Hellosign has been great"

June 9, 2022

5.0

Pros

It is overall pretty user friendly and easy for our employees to complete their onboarding process.

Cons

The SS number spaces are small so some of our employees have trouble with that.

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Julia. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about formatting options to our product team. Thank you again!

MC

Martina C.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "DropBox Sign is a Winner in my book!"

June 7, 2023

5.0

I have been using Dropbox for years with no issues.

Pros

Dropbox Sign makes uploading and sharing documents a cinch.

Cons

I have no complaints regarding this product.

Review Source

JD

Jessica D.  
Office Manager  
Computer Software  
Used the software for: 1-2 years

### "Only tool I have used"

January 16, 2024

5.0

Pros

In my job, I need effecient and fast tools to use.

Cons

The fact that we cannot change to date format. It is always MM/DD/YY, (which is fine most of the time) and as a French company, sometimes we use these signed documents to send to French administration. And they do not accept this format of date.

Review Source

AM

Abraham M.  
Insurance Agent  
Financial Services  
Used the software for: 2+ years

### "Great product. Beats the competition in price and useability "

June 9, 2022

5.0

Overall I am very happy. I have used several other competitor products and I am very happy with Hello Sign.

Pros

Very similar to the more pricer versions out there.

Cons

I wish you can delete parts of pages once the document is uploaded. Also, making the drag and drop a bit easier.

Alternatives considered

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reason for choosing Dropbox Sign

It was very similar to Docusign

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Cost was crazy and out of control.

Review Source

Response from Dropbox

June 15, 2022

Thanks for sharing your feedback Abraham! While you can't delete parts of documents you can change out documents when editing the signature request or add new ones entirely.

RB

Ryan B.  
President  
Events Services  
Used the software for: 2+ years

### "Even an 88 year old can do it"

June 9, 2022

5.0

Hello son has given us the ability to handle far more cases than I believe any other software would

Pros

Once we place fields and we can highlight and copy and paste them from page to page for initialing by multiple people on multiple pages

Cons

It would be nice to be able to see exactly what the signer is seeing in a live view such as sometimes they have missed a field and they think they’ve completed everything for me to be able to see that one field is still unsigned and the rest are even before they submit

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Ryan. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the signer preview to our product team. Thank you again!

VR

Verified Reviewer  
VP, Business Development & Strategic Partners  
Market Research  
Used the software for: 2+ years

### "Gets the job done"

June 10, 2022

4.0

Gets the job done, but wouldn’t go out of my way to recommend or use for large scale businesses

Pros

Ability to cc team members, no need for people to have an account in order to sign, integration with salesforce/similar crms

Cons

Clicking the sign now from the email doesn’t allow the sender to sign immediately. You have to go back to documents and then go back to signing the document linked within that email

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Dropbox Sign

Price and functionality made sense

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the signer experience to our product team. Thank you again!

JT

Josh T.  
Mortgage Broker  
Financial Services  
Used the software for: 2+ years

### "HelloSign! A Business Essential"

June 10, 2022

5.0

Great, Never had a n issue. Easy to send templates out and it's my goto for signing.

Pros

I love how Hellosign is a dropbox company. As an early adopter of dropbox I knew this would be a hit. Better priced for sole operators and a very easy tool to implement. I send the compliance documents and they come back signed fast so I can progress to lodging deals.

Cons

It would be nice to be able to keep the signatures in place but replace the document. Sometimes when I have added the signature locations I spot a mistake on the document in which I amend and reupload. With competitors you can replace a document and the signatures stay in the same location saving time. With hellosign you do need to go back and add all the signatures again.

Review Source

Response from Dropbox

July 11, 2022

Thanks so much for taking the time to share your experience, Josh. It makes a difference to folks who are new to eSignature! We're actually looking to speak to customers who use Dropbox and HelloSign together for HR purposes. Could we talk to you about that?

Jacob W.  
President  
Insurance  
Used the software for: 2+ years

### "Great Product"

April 3, 2023

5.0

We've had a great experience using the Dropbox sign product. No issues to report.

Pros

E-signature is super easy to use. We use this program several times a day.

Cons

We don't have any cons to report at this time.

Reason for choosing Dropbox Sign

The price point was important and the fact that is was directly compatible with our agencies CRM was very important too.

Review Source

Sarah B.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Get contracts signed quickly and easily"

June 9, 2022

5.0

It's been easy to use and is something that we use every week.

Pros

As a professional services provider, using an electronic signature platform like HelloSign makes all of the different in getting clients to sign contracts quickly and to store contracts in a centralized location. For our customers, it means that we can start executing work more quickly.

Cons

It's sometimes difficult to find old contracts and to keep tabs on contracts that haven't been signed yet.

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Sarah. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about searchability to our product team. Thank you again!

ES

Eileen S.  
Assistant Controller  
Computer Software  
Used the software for: 6-12 months

### "Hello Sign is inexpensive and easy to use"

June 9, 2022

5.0

The benefit that is the most noticeable is the cost. The ease of use by the staff has been reiterated countless times.

Pros

What I like most about the Hello sign is the cost. Secondly, I like the ease of use. This product compares to another well know document signing software. Our company has saved thousands and it is an easier product to manage within the company

Cons

I have not yet come across an item or aspect that is difficult or annoying.

Alternatives considered

[airSlate SignNow](https://www.capterra.com/p/154418/SignNow/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reason for choosing Dropbox Sign

Cost and terms of usage

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Cost and the terms of use for the entire staff

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Eileen. It makes a difference to folks who are new to eSignature! Thank you again!

PK

Patrice K.  
Owner/Dog Trainer  
Veterinary  
Used the software for: 6-12 months

### "My favorite eSignature company!"

November 22, 2021

5.0

I used to print out and have clients read over a contract in person, which was a waste of everyone's time. Now I can send it ahead of time, get covered before I show up, and it allows the clients to ask questions about the contract before I arrive.

Pros

I like that it's easy for clients to use, it is very customizable, you can create templates for frequently sent contracts and you can require multiple signatures (including from yourself).

Cons

Honestly, the only challenge I had with the software was in the beginning learning where everything lived. But it is still a very easy to use program.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Xodo Sign](https://www.capterra.com/p/160894/eversign/)

Reason for choosing Dropbox Sign

The pricing and features it offered seemed like a better deal than the other two, and I feel it is!

Review Source

KM

Keisha M.  
Director of Operations  
Education Management  
Used the software for: 2+ years

### "It gets the job done"

April 3, 2023

4.0

Pros

Dropbox Sign is user friendly and allows us to get signatures that we need without having people come into the building.

Cons

We aren't able to upload attached documents that are required, and there are limited templates (making it less than ideal).

Review Source

Halimatun Z.  
IT Manager  
Accounting  
Used the software for: 2+ years

### "Quick e-sign with HelloSign"

October 28, 2021

5.0

Pros

HelloSign was simple to install and use. It made it easy for me to rapidly create a contract template that I could reuse when signing up new clients. Other extra functions make it far more helpful than it seems, but I didn't really have to apply many of them because I only needed them for a small task.

Cons

I had one issue with HelloSign, and it was hard to discover the section I was looking for. I wanted to create a template contract that would be a link on my website that people could click to quickly and easily sign the document, but I couldn't figure out where to do that or how to set up the layout appropriately.

Review Source

MH

Maria H.  
Director  
Accounting  
Used the software for: 2+ years

### "Easy to use, train, and implement"

June 9, 2022

4.0

Customer service could be more timely with responses.

Pros

It is very easy to use, and staff are trained at a faster rate than using a different product (ex. docusign).

Cons

The most recent update is not as intuitive when searching for documents, especially when trying to find team documents.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing Dropbox Sign

Security

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Pricing and ease of use for training purposes.

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Maria. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about searchability to our product team. Thank you again!

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