# Page 41 | Dropbox Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 41 - Is Dropbox Sign the right Digital Signature solution for you? Explore 1446 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144797/HelloSign/reviews

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Dropbox Sign

4.7 (1446)

[View alternatives](https://www.capterra.com/p/144797/HelloSign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 41 - Reviews of Dropbox Sign

## Showing most helpful reviews

Showing 1001-1025 of 1446 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AD

Alicia D.  
Programs Administrator  
Education Management  
Used the software for: Less than 6 months

### "Good Product"

April 3, 2023

4.0

Good. We just set it up and started implementing it. But working well, or so it seems.

Pros

Easy to use and set up. Straight forward. Good features for the cost.

Cons

If you want to email a link for a form to someone, it is a different link than if you have Dropbox Sign send someone an email with the link. It means that on the back end, I have to create two identical forms.

Reason for choosing Dropbox Sign

Features work better for our purposes - we don't need anything too fancy. Better cost for the features - we got more bang for our buck.

Review Source

KM

Karina M.  
Senior Accountant  
Accounting  
Used the software for: 1-2 years

### "Dropbox"

April 4, 2023

5.0

Awesome!

Pros

Easy to use and clients can follow the instruction easy their end also

Cons

Would like to just send the document with out needing a signature, but receive the read etc audit report

Reason for choosing Dropbox Sign

Docusign was the the easiest and value for money alternative, i hope now Dropbox has taken this over they dont charge lots more etc for the product

Review Source

VB

Valerie B.  
Team Coordinator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Horrible all the way around"

May 20, 2020

1.0

Awful. Will not be using this service again.

Pros

Signing documents wasn’t too bad but setting it up to that point was a huge hassle.

Cons

Setting it up, getting billing correct, uploading documents to send for signing, and customer service are all awful. They billed an annual rate when I signed up for monthly services, I literally used the product twice, decided to cancel. I have been trying to get ahold of customer service and no response. There’s no number to call, I am currently attempt to chat with a representative on their website and have been waiting for close to an hour with no response. Two tickets and no response. Horrible. We are a small business and it has not been a good experience.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

It was supposed to have better service, options and a monthly rate. I was wrong.

Review Source

AC

Ana C.  
President  
Financial Services  
Used the software for: 1-2 years

### "Did not renew"

April 4, 2023

5.0

Good

Pros

Easy to upload document and place the signature and date fields onto the documents. I have not created templates.

Cons

Expensive. Acrobat can provide the same with no additional cost.

Reason for choosing Dropbox Sign

Signed on last year when needed to send documents to be electronically signed.

Review Source

BM

Bryce M.  
HR Generalist  
Consumer Goods  
Used the software for: 6-12 months

### "Dropbox is easy to use."

April 3, 2023

4.0

Pros

It's very easy to use on the admin and external side. Creating a signature is simple and easy and provides us with an electronic copy.

Cons

Dropbox logs ou out of the website fairly quickly.

Review Source

Edward M. S.  
Legal Solutions Consultant  
Internet  
Used the software for: 1-2 years

### "Execute on contracts easily"

April 2, 2019

5.0

Pros

Perfect for sales contracts / proposals to sign without delay

Cons

Not a ton of cons, simple to use, user friendly, and not too expensive if you have high volume

Review Source

DC

Dominiece C.  
Founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Dropbox Sign is super useful for business"

April 3, 2023

5.0

Pros

I love that I can get all of my contracts signed and shared with clients quickly and easily. I also love the speed at which I can get documents signed and returned back to me. All done electronically

Cons

Overall I think the product is great and haven't had any issues so far

Review Source

AL

Amanda L.  
Director of Operations  
Real Estate  
Used the software for: 1-2 years

### "Enjoy The Product"

June 9, 2022

5.0

Pros

I enjoy how easy it is to send and receive documents securely.

Cons

I don't have any major complaints. The software is easy to use and takes care of all of my needs.

Review Source

Response from Dropbox

July 11, 2022

Thanks so much for taking the time to share your experience, Amanda. It makes a difference to folks who are new to eSignature! Thank you again!

IF

Ioanna F.  
MD  
Research  
Used the software for: 6-12 months

### "Nice product, very useful"

April 5, 2023

5.0

Good

Pros

The templates feature is very useful indeed.

Cons

Sending out to multiple recipients. When reviewing the pending signatures it would be great to see the recipient instead of needing to preview the document

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Dropbox Sign

Integration with Dropbox

Review Source

VR

Verified Reviewer  
CEO  
Apparel & Fashion  
Used the software for: 2+ years

### "Super convenient tool"

June 11, 2018

5.0

remote signatures

Pros

I really like being able to prepare a document for easy signature. When traveling, as most of my team does, it is convenient to be able to sign documents electronically from a phone. Speeds up the entire process.

Cons

Ultimately it was the price change that made me switch from HelloSign, for what I needed someone else did it for less.

Review Source

MM

Mats M.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Overall value for cost"

June 9, 2022

4.0

Pros

The ability to have multiple people sign 1 document once its sent.

Cons

The software just isn't as quick as getting multiple signatures on a document on the same place of each page. I've used other signature software that were just much faster to use.

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Mats. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the multiple signatures to our product team. Thank you again!

SW

Sam W.  
Operations Manager  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great when it works"

March 10, 2021

4.0

Pros

The platform is wonderful when it is up and running. It is easy to save a template and add in one off documents for customized sends. Once you have documents set up, you simply add the contact and are good to go!

Cons

The software always seemed to be having issues. Our employees wouldn't be able to open documents, I wouldn't be able to edit things, and there was just always something wrong. The wait time for fixes was anywhere form 2 minutes to 2 hours. Also, very difficult to contact support team.

Review Source

MK

Moj K.  
Account Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Fast, Easy and Secure. It's a Breeze! "

April 3, 2023

5.0

Pros

My business utilizes Dropbox Sign daily to send secure forms and gather sensitive information. It's reassuring to know that we are gathering information from our clients efficiently and safely as a fully remote company.

Cons

I don't have any cons regarding this service.

Review Source

VR

Verified Reviewer  
Director of Business Development  
Information Technology and Services  
Used the software for: 6-12 months

### "Exactly what you need. "

April 3, 2023

5.0

Pros

The ability to sync my files from Dropbox and send them out for signature works like a breeze.

Cons

Sometimes, the actual boxes you place on a document to be signed are super odd in their shape and don't let you adjust the sizing.

Review Source

SW

Sara W.  
Operations Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Pretty good"

June 9, 2022

5.0

Pros

Easy to use/navigate and gets the job done

Cons

I wish there was a shared document folder so I can access other team member's signed docs

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Sara. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about shared folders to our product team. Thank you again!

TK

Thomas K.  
President  
Information Technology and Services  
Used the software for: Less than 6 months

### "Dropbox Sign for the Win!"

April 3, 2023

5.0

Adding Dropbox Sign to our workflow process has streamlined our ability to complete projects quicker

Pros

Using Dropbox Sign has increased our ability to move forward with projects that require someone to "sign off" on the project. Signatures are captured, both parties receive the signed document, and work can proceed in a timely manner.

Cons

We have been using Dropbox Sign for a couple of months now and so far have not had any issues.

Review Source

AS

Aryeh S.  
APAC Team Lead  
Computer Software  
Used the software for: 6-12 months

### "A good program that does what's it's supposed to"

June 9, 2022

5.0

Pros

Easy to use, doesn't faff around with difficult UI, place what you need with the flexibility to add custom elements for content that isn't in the templaate

Cons

Nothing to say here. It works, does the job it's supposed to.

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Aryeh. It makes a difference to folks who are new to eSignature! Thank you again!

VR

Verified Reviewer  
Product Manager  
  
Used the software for: 1-2 years

### "Great tool for e-signatures"

May 8, 2018

5.0

Pros

For basic documents, it's really easy to set up. We used it all the time, whether we were sending documents for ourselves to sign online or several different parties.

Cons

Setting up a document for signature could be really tedious. There was no way to save the state of a half set-up document to return later. Lots of times I would get almost all the way through and end up having to start over. Sometimes it would take 20 minutes to set up a document for signature if there were lots of fields.

Review Source

PA

Prashant A.  
Software engineer  
Computer Software  
Used the software for: Less than 6 months

### "Great application to deal daily memory problem "

December 27, 2022

5.0

Pros

Pro: Advanced software integrationSoftware is very useful comfortable

Cons

Con: Lack of elite-level security. Limited available storage

Review Source

Response from Dropbox

January 13, 2023

Thanks for sharing your feedback Prashant! If you're looking for extra storage we integrate with multiple cloud storage providers including Dropbox and Google Drive.

CK

Chelcee K.  
Director child care  
Education Management  
Used the software for: 6-12 months

### "Dropbox Sign usage and importance"

December 26, 2022

5.0

A wonderful program to use that is easy to manage with the organisation that I run.

Pros

How easy it was to use for my self and to train my co workers.

Cons

Waiting for the documents to be uploaded.

Reason for choosing Dropbox Sign

Cause it seemed like great value for money.

Review Source

Response from Dropbox

January 13, 2023

Thanks for sharing your feedback Chelcee!

AG

Adrien G.  
Creative Director  
Design  
Used the software for: 1-2 years

### "Perfect Extension with Dropbox"

April 3, 2023

5.0

Pros

If you're already working with Dropbox, this is a perfect integration.

Cons

Dragging fields into place doesn't always work and require clicks instead, which makes it difficult to place them exactly where you want them.

Review Source

IF

Ian F.  
Sales Manager  
Textiles  
Used the software for: 1-2 years

### "Secure for CCA Forms"

April 3, 2023

5.0

Pros

Helps our customers feel secure when they send over their credit card information.

Cons

The template process could be a bit easier to set up.

Review Source

VR

Verified Reviewer  
Mental Health and Addictions Counselor  
Mental Health Care  
Used the software for: 2+ years

### "Perfect platform for low quantity use"

November 26, 2018

5.0

Pros

I love how this is a free platform to get electronic signatures if I only need a small quantity of signatures each month. It has been safe, secure, and my clients really like the simplicity of the program.

Cons

It can be a little expensive if you start using it for a large number of signatures, but this doesn't impact my business.

Review Source

BB

Bill B.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy, Quick & Simple To Use"

February 2, 2021

4.0

Pros

HelloSign was very quick to setup and use. It allowed me to quickly make a template contract that could be used for signing new clients and just help with streamlining the whole process. There's a wide range of additional features as well that make it much more helpful than it appears to be, but I didn't need to use many features since I only required it for a simple task.

Cons

One gripe that I did have with HelloSign was that it was hard to navigate through to find the section I wanted, I wanted to make a template contract and make it into a link that I place onto a section of my site so that signing it could be quick and efficient, I struggled with finding where to do this and also struggled with setting up the template correctly.

Switched from

[Xodo Sign](https://www.capterra.com/p/160894/eversign/)

I made the switch to eversign due to how it offered most if not everything from HelloSign but at a lower price.

Review Source

HH

Heather H.  
freelance writer  
Writing and Editing  
Used the software for: 1-2 years

### "Simple with a decent free offering"

December 19, 2019

5.0

I've always been pleased with HelloSign. I think it's a great alternative for managing my contracts.

Pros

HelloSign makes it simple for me to manage client contracts, and I really appreciated the decent free offering when I was just starting out. I could send up to three documents a month at the free level. It integrates with Google Drive, which is convenient for me.

Cons

I seem to recall struggling with the placement of signature boxes when I first uploaded my first document, but I really can't think of anything I dislike about the software.

Review Source

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