# Page 5 | Dropbox Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Dropbox Sign the right Digital Signature solution for you? Explore 1446 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144797/HelloSign/reviews

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Dropbox Sign

4.7 (1446)

[View alternatives](https://www.capterra.com/p/144797/HelloSign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Dropbox Sign

## Showing most helpful reviews

Showing 101-125 of 1446 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PN

Philip N.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "The best 3rd party signature service I have used"

June 9, 2022

5.0

I have tried to use different services for my electronic signature and HelloSign is by far the most easiest to use. I would say that the ease of use makes my job simple in performing basic services such as document storage, integration, and client privacy. I recommend to people I collaborate with.

Pros

The security aspect and the document storage are what I like best.

Cons

The one thing I would like is if they had a way to save templates so that you can interchange them our with current templates as needed.

Review Source

Response from Dropbox

July 6, 2022

Thanks so much for taking the time to share your experience, Philip. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about replacing templates to our product team. Thank you again!

ST

Stacy T.  
Owner  
Construction  
Used the software for: 2+ years

### "Hello sign is perfect for small businesses "

June 9, 2022

5.0

Overall experience has been incredibly good as hello sign has enabled me to be able to create contracts quickly and not have to worry about keeping track of the sign document once it's done

Pros

I like the fact that I can send contracts to my clients anywhere in the world. So regardless if they are home or on the job site, we can close the deal from anywhere.

Cons

The only thing I don't like is the inability to edit contract without having to resend it. Sometimes I get in a bit of hurry and forget to add one thing and then I have to go back and redo the whole contract.

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Stacy. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about post-upload-editing to our product team. Thank you again!

NMVH

Nina Mae Vidal H.  
Licensed Sales Producer  
Insurance  
Used the software for: 1-2 years

### "Drop the Mic! Dropbox Sign Wins! "

April 3, 2023

5.0

Successful. Makes work easier and getting eSignatures immediately from our customers when needed.

Pros

Ease of use. Transition from Hello Sign to Dropbox Sign was seamless as well. Customer are able to use without problems or guidance. Notifications help as well when not logged in to Dropbox Sign the entire time. Authentication helps as well when sending to other financial institutions or other insurance agencies. You'll Drop the mic for Dropbox sign!

Cons

Didn't seem to run into any cons since using Dropbox.

Reason for choosing Dropbox Sign

More affordable and ease of use for us and our customer.

Review Source

SM

Sal M.  
Property Manager  
Hospitality  
Used the software for: 1-2 years

### "My Work Life Is Less Stressful! No More Hounding Customers for Signed Contracts!"

June 16, 2022

5.0

Pros

I really needed a software that would help me send contracts and received them signed quicker than I had previously been able to. I was filling out every contract and emailing it to the client and waiting for them to email, mail, or fax it back. Switching the hellosign was a breath of fresh air. It freed up so much of my time and I wasn't having to hunt down the contracts anymore. They were showing up in my inbox quicker than they ever did. It makes it easier on me and on the customer. I really like that it sends a notification when it is viewed and when it is signed. Hellosign has made my work life less stressful and I have more time to focus on other things that need my attention.

Cons

I would like a little more customizeability in the area of creating the blank spaces or checkboxes for the client to answer. I wish there was an option to add multiple lines for a customer to enter a longer form answer. I don't really have any complaints. It meets my needs at the moment.

Reason for choosing Dropbox Sign

I felt that it was more user friendly and less intimidating.

Review Source

Response from Dropbox

July 11, 2022

Thanks so much for taking the time to share your experience, Sal. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about formatting options to our product team. Thank you again!

Krista B.  
Owner & Process Improvement Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "A must have for your toolkit of productivity tools and a top e-signing tool"

November 30, 2018

5.0

I think that they've done an excellent job with making this tool something anyone can use and the interface very sleek.

Pros

I am a personal business user of this tool and have also been the IT project manager to implement this tool university-wide. It is extremely user friendly and it's a very versatile tool. It is also priced very reasonably for the features available and is a smart addition or any size of organization. You can e-sign your own personal documents or send it out to multiple users and designate the order of signing. It is compliant with the esign act (which note, not all tools in the marketplace are) so that makes a huge difference when needing that compliance for legal documents. You also get an attached signing trail to show the workflow activity. Simply upload a pdf or other word doc and place the signing or initials boxes where they need to be. You can change font size and also save your signature for future uses. You also have a document repository that saves your documents. Team accounts are very handy since multiple users can manage incoming files. You can also embed documents on websites for customers. Very smooth and I've never had any hiccups. Customer service is very responsive and they have a good support knowledgebase. Other things I appreciate is the ease of Google integration for sign-on and also signing docs right out of a Google doc.

Cons

I think that the document repository can use some more filtering or organizational tools so teams can manage incoming documents more effectively. Also for team delegation for a primary user can override or intercept documents if they've bottle-necked.

Review Source

JL

Joy L.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Small Independent Contractor"

April 3, 2023

5.0

Pros

Makes working remotely from home with a variety of clients possible

Cons

I can't think of anything lacking for me.

Review Source

ED

Emily D.  
Human Resource Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Dropbox Sign for Business Usage"

April 3, 2023

5.0

Very easy to use and convenient for weekly documentation that needs signatures.

Pros

The templates feature is very convenient and saves a ton of time on documentation that is used/signed weekly

Cons

When working with setting up a template, it is difficult to align text boxes within the existing documents layout. Customizing documents isn't easy either - if I have to change or add one or two works to a document before sending it out, it doesn't do this seamlessly and looks unprofessional

Reason for choosing Dropbox Sign

We already use Dropbox for document hosting across our offices, easy to integrate

Review Source

AE

Andrew E.  
Administrator  
Mental Health Care  
Used the software for: 6-12 months

### "My HelloSign"

June 9, 2022

5.0

I really like HelloSign. It just makes work so much easier. I use it every day.

Pros

I really like the ease of use and the ability to make templates. This feature saves so much time. I also like the storage, documentation, automatic reminders, etc.

Cons

I can't think of any. When I do, I will let you know.

Reason for choosing Dropbox Sign

Reviews. Simplicity. Customer service. Ease of use. And, of course, cost!!!

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

I was satisfied with DocuSign because I didn't know of HelloSign. However, they quadrupled my rate and would not let me get out of the contract before the start date. They are a bunch of greedy bastards who are more interested in screwing their customers out of money than providing good customer service. I now bad mouth them every chance I can. However, I also found out how much better HelloSign is!

Review Source

Response from Dropbox

July 6, 2022

Thanks so much for taking the time to share your experience, Andrew. It makes a difference to folks who are new to eSignature! Thank you again!

JH

Joseph H.  
Home inspector  
Real Estate  
Used the software for: 2+ years

### "Easy affordable product without the nonsense"

June 9, 2022

5.0

I have been using the product for several years and has always fulfilled its need.

Pros

The ease of use for both myself and my customers.

Cons

Every once in a while it will glitch but is usually back up and running promptly.

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Joseph. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about performance issues to our product team. Thank you again!

SA

Saim A.  
CPA  
Accounting  
Used the software for: 2+ years

### "Dropbox is secure and easy to use"

April 3, 2023

5.0

Pros

Easiness, one click and can pick files right from the directory

Cons

Still buggy and sometimes it gets stuck before signing

Review Source

KB

Kaela B.  
COO  
Human Resources  
Used the software for: 6-12 months

### "Love it!"

June 9, 2022

5.0

Awesome!

Pros

We love the pricing, the fact that it is extremely user friendly, secure, ESIGN compliant.

Cons

We do not like the way bulk send is set up. Bulk send would be extremely useful for us but we need to see the individual documents listed under documents to ensure a smooth workflow. We also would like if there were repeat fillable boxes in addition to name, email, etc. for example, our documents require DOB and SSN and other fields to be repeated and the applicant has to input it manually every time

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Cost and unlimited signatures

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Kaela. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about bulk sending capabilities and smart fields to our product team. Thank you again!

LT

LaVona T.  
Senior Placement Specialist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Ease of use"

June 9, 2022

5.0

The problem that is being solved by HelloSign is receiving documents that are needed to remain compliant with state regulations back in a timely manner. HelloSign helps to make that easier to accomplish.

Pros

I find that in using Hello Sign I am much more likely to receive documents that I need returned back from clients returned in a timely manner. They do not have to scan them, sign them and then email them back. They simply sign them and reply. It is easier for them and they sign them and return them immediately so there is no delay in communication and it keeps me in compliance.

Cons

I do not feel that I have used it long enough to speak to this at present. Perhaps in the future I will feel differently.

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, LaVona. It makes a difference to folks who are new to eSignature! Thank you again!

Aristide B.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Useful & efficient but lacking in certain features"

June 9, 2022

4.0

As I said pretty good if you keep it simple but could be much more efficient in my opinion, especially in the template area.

Pros

I like the ability to send a contract, get a signature and that both parties received the signed document. HelloSign is very efficient for that.

Cons

I think there should be a document editor integrated in the platform so that we can write contracts & modify them from a template. The only way to use a template is that each contract is identical. For instance, I should be able to have a contract as a template and change the list of services per contract instead of having to re upload a new one each time.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

It was easier to use and more user friendly.

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Aristide. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about template and document editing to our product team. Thank you again!

VR

Verified Reviewer  
Counsel  
Entertainment  
Used the software for: 6-12 months

### "Nice, Simple eSignature Platform"

November 22, 2022

4.0

Overall a positive experience working with Dropbox Sign, especially when onboarding. The representative was very kind and offered competitive pricing.

Pros

We integrate Dropbox Sign with with our contract lifecycle management (CLM) system, and it works effortlessly! When used effectively by the counterparty, it becomes a useful tool for getting contracts signed and countersigned quickly so that we can store them in our files. Our company's representative loves it particularly because she can countersign agreements on the go at any time.

Cons

We have the most complications when we have to send contracts outside of the CLM system. Counterparties are often confused on how to re-assign signature requests, and I have to help them locate the re-assign button. I have recently copied counterparties to receive fully executed agreements, but then they follow up with me days later asking about the agreement, which tells me they are not reaching their inboxes. I wish it were possible to change the signer on the administrative end as well as a way for other users to access the signed agreements, because we have members of the team who did not sign the agreement but require access.

Review Source

Response from Dropbox

December 5, 2022

Thanks for sharing your experience! The issue with receiving copies of the signed agreements should be resolved soon. We'll pass your feedback regarding reassignment to our team.

Robert B.  
Client Relations Manager  
Law Practice  
Used the software for: Less than 6 months

### "Easy, Straight Forward Signature Service"

June 10, 2022

5.0

After having a very lackluster experience with a competitor's electronic signature program, our firm made the switch to DocuSign. I was impressed that it was the same cost as the competition and had more features and less limitations. After just a day or two into our free trial we knew the switch would be permanent.

Pros

Ease of use, simplicity, daily reminders from HelloSign make it easy to track pending signatures

Cons

Some downtime with website recently, technical support was a bit behind with offering a cohesive explanation and getting it sorted out

Alternatives considered

[NAA Click & Release](https://www.capterra.com/p/234063/Blue-Moon-Software/)

Reason for choosing Dropbox Sign

Value, price, features

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Cost, features

Review Source

Response from Dropbox

June 24, 2022

Thanks so much for taking the time to share your experience, Robert. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about our site support and responsiveness to our product team. Thank you again!

ET

Erin T.  
Chief Experience Officer  
Financial Services  
Used the software for: 2+ years

### "Trusted app - Dropbox Sign"

April 4, 2023

5.0

It's been a trusted and reliable app for our business.

Pros

I find that Dropbox Sign is easy to log in to, easy to set up signature requests, and the interface is organized in a way that is simple to navigate.

Cons

I used to wish I could edit the Signer but that feature was added recently.

Reason for choosing Dropbox Sign

ease of use

Review Source

SL

Stiven L.  
Accounting Manager  
Accounting  
Used the software for: 2+ years

### "Dropbox Sing Review"

April 3, 2023

4.0

In overall is great tool that I recommend as is easy to use, for a reasonable price and helps to manage all the signing documents in the particular folders

Pros

This is an amazing tool and saves us a lot of time, as the documents get signed in the folders and there is no need to extra process downloading signed documents and place then in the folders, instead they get store and signed where you want it to.

Cons

I have a few issues with this tool, one time the future of sending the document from the folder wasn't available and took them some time to fix.

Reason for choosing Dropbox Sign

Already have Dropbox so hellosing/Dropbox sign was a better suit

Review Source

NOV

N Omar V.  
Project Director  
Education Management  
Used the software for: 2+ years

### "Great Everyday Tool"

June 9, 2022

5.0

Pros

Simple and productive tool to create documents and acquire digital signatures from multiple entities.

Cons

Maybe provide tutorial videos for those not too familiar with platform.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Too cumbersome to use.

Review Source

Response from Dropbox

July 6, 2022

Thanks so much for taking the time to share your experience, Omar. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about tutorial videos to our product team. Thank you again!

Annabel Y.  
Co-Founder and CMO  
Computer Software  
Used the software for: 2+ years

### "Critical to my work"

June 13, 2022

5.0

Pros

So easy to sign and send documents to customers and colleagues through Google Docs. I also love being able to quickly choose the "only signer" option when the document only requires my signature.

Cons

As with any software it could be a bit faster but overall I'm very satisfied with how easy it is to sign and send documents securely.

Review Source

Response from Dropbox

June 15, 2022

Thanks Annabel for sharing your experience! This can be very helpful for those looking for an eSignature tool.

AM

Amanda M.  
Payroll Manager  
Human Resources  
Used the software for: 1-2 years

### "Honest Dropbox Sign Review "

April 21, 2023

5.0

Using Dropbox Sign has saved us and our clients the time and hassle of getting documents signed. Our clients have said many times "I couldn't believe how easy that was"! It is secure, quick, and easy. Being able to customize different forms and choose the necessary fields date, signature, initials, etc. The reminders let you know what is still outstanding without having to log in to Dropbox.

Pros

Dropbox Sign is user-friendly for people who are familiar with computer programs and people who rarely touch a computer. It is very simple to navigate and easy as 1,2,3. It is also Secure and that is extremely important to us and we make it a high priority to ensure our client's sensitive information is safe and protected.

Cons

More templates for the price would be helpful. Or if there were a way to purchase additional templates without having to update to the premium level.

Review Source

TR

Tamara R.  
Administrative Assistant  
Accounting  
Used the software for: 1-2 years

### "Makes signing Easy!"

April 4, 2023

5.0

Dropbox Sign is easy to use and makes things simple for our clients.

Pros

I love how easy Dropbox Sign is to use. The use of templates is a nice feature as well!

Cons

I wish that the signatures were highlighted different colors after being sent to the client so that it would be easier for them to see where to sign. I also wish that it would automatically jump from one signature box to the next when signing to make it easier.

Review Source

Luís M.  
Tecnico planeamento  
Textiles  
Used the software for: 2+ years

### "Simples, Prática, Competente, mas..."

November 28, 2022

5.0

Foi a primeira cloud que usei e ainda a uso. A integração como o Windows é soberba e o compartilhamento de pastas para trabalhos em grupo é muito satisfatória. A grande questão é que outros serviços quase idênticos oferecem mais espaço na opção gratuita o que faz, na minha opinião, esta aplicação ficar para trás da concorrência.

Pros

A integração no Windows e a excelente, e simples, aplicação para android

Cons

O preço e a pouca capacidade de armazenamento no pacote gratuito

Review Source

Response from Dropbox

December 5, 2022

Thanks for sharing your feedback Luís!

JC

Joseph C.  
Manager of Sales and Operations for Lending  
Media Production  
Used the software for: 2+ years

### "Not recommended for anything sales related (user of 2+ yrs) "

April 3, 2023

2.0

Dropbox sign - Feel free to reach out. I am glad to help in anyway. As it is, using Dropbox sign is probably the least favorite part of my job. I hope you can create a better experience for users.

Pros

It allows people to sign. The user designations work well.

Cons

You can't edit templates without creating a new templateYou can't create pretty visuals Its hard to collect payment after signing Its not easy to see a single dashboard with the summery information you need for each contract. It lacks very basic features that would streamline the process. Practically no integration with hubspot. They say their is integration but the integration is essentially a link that directs to you their website.

Reason for choosing Dropbox Sign

Hellosign was being used by other departments. Panda doc was a much much better customer experience.

Review Source

CH

Chris H.  
Managing Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "It's so easy to use DropBox Sign!"

April 3, 2023

5.0

Pros

We use Dropbox Sign to send our agreements to clients and they make it so easy to upload, setup and use.

Cons

The cost is a bit higher compared to other options, but we justify it as it integrates easily with Google, etc so we don't have to juggle different applications

Review Source

SS

Shayne S.  
Makeup artist  
Cosmetics  
Used the software for: 1-2 years

### "Highly recommend! "

June 9, 2022

5.0

I have used hellosign for 2 years now and it has saved me so much hassle. I never have to leave customers guessing where I stand and my it leaves me the comfort of knowing we both understand where the other stands and what we expect from the service.

Pros

This is the best website for my small business! I’ve never had a problem and it has made my job so much easier. I know everything is official and authenticated and that makes my business run smoothly

Cons

The only con I have is the price. I don’t mind paying for it because I think it’s worth it but it can be a little steep for a lower budget company

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Shayne. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about pricing to our product team. Thank you again!

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