# Page 7 | Dropbox Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Dropbox Sign the right Digital Signature solution for you? Explore 1446 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144797/HelloSign/reviews

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Dropbox Sign

4.7 (1446)

[View alternatives](https://www.capterra.com/p/144797/HelloSign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Dropbox Sign

## Showing most helpful reviews

Showing 151-175 of 1446 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JG

Jon G.  
Office Manager  
Accounting  
Used the software for: 2+ years

### "Accounting Firm uses to get signatures in seconds NOT Days"

June 9, 2022

5.0

Has made our firm more efficient

Pros

Accounting Firm uses to get signatures in seconds NOT Days

Cons

Want more flexibility on if a person should receive a copy sent to email (NOT defaulted one way or the other)

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Dropbox intergration

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Jon. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about copying documents to our product team. Thank you again!

JH

Joe H.  
Owner  
Legal Services  
Used the software for: 2+ years

### "Best software "

June 9, 2022

5.0

Amazing

Pros

Price, ease of use, features and it’s setup is so easy.

Cons

Not much to not like. Provides the same service if not better than DocuSign for almost none of the cost.

Alternatives considered

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Dropbox Sign

Price and ease of use.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Price

Review Source

Response from Dropbox

July 11, 2022

Thanks so much for taking the time to share your experience, Joe. It makes a difference to folks who are new to eSignature! Thank you again!

BE

Badley E.  
Associate / Tax Consultant  
Accounting  
Used the software for: 6-12 months

### "Dropbox Sign for the win: An Essential Key Tool "

April 3, 2023

5.0

Extremely

Pros

That is effective and easy to use day to day with clients.

Cons

Making the templates easier to update and change.

Reason for choosing Dropbox Sign

I liked it better as the tester, the customer service is on point and answered my call in under 3 minutes, much better than DocuSign where you are lucky to get a call back

Review Source

Gennyfer C.  
Office Administrator  
Construction  
Used the software for: 2+ years

### "Great Value, Great Product"

April 3, 2023

5.0

Pros

Contracts are critical in our business. Prior to using DropBox Sign, we had to get paper copies signed which involved a lot of printing and running to meet face to face with the client and then returning a signed copy to them after taking it back to our office. Now it is just a simple process that requires no leaving the office, for us or our clients.

Cons

There is really nothing I do not like. I have no complaints.

Reason for choosing Dropbox Sign

Same quality of product, lower price.

Review Source

Amanda K.  
Freelancer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Hello Sign is What I Need as a Freelancer"

June 9, 2022

5.0

This gives me my time back. Instead of having to send out a document to a client, have them print, sign, scan and send back, everything is handled for me.

Pros

This is the perfect customizable, easy-to-use program to get legal signatures from my clients - with little fuss and appropriate costs.

Cons

I had to resend a contract with some changes last month - that process could be easier.

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Amanda. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about resending documents to our product team. Thank you again!

Gabrielle S.  
Corporate Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great Product! Easy, Quick & Effective!"

April 3, 2023

5.0

My overall experience with Dropbox Sign has been very positive. It gets the job done!

Pros

It is so easy to quickly prepare documents for signature and have them sent out! I receive notification when the document has been opened and when it has been signed. All of my documents are stored on my account for further use. I like that I can add other people to the document so they can also get notifications on the documents.

Cons

I do not have any major concerns with Dropbox Sign. For me - it does what I need it to do. Quick & efficient. For others who want to integrate other programs, it could be a little bit more challenging.

Review Source

MT

Megan T.  
Independent contractor  
Retail  
Used the software for: 2+ years

### "Amazing!!!"

June 29, 2023

5.0

Pros

You can save photos and other files in this storage!!

Cons

Nothing it’s very authentic!!! Doesn’t lie and does exactly what it says it does!!

Review Source

SM

Sylvie M.  
owner  
Construction  
Used the software for: 2+ years

### "Try Hello Signs"

June 9, 2022

5.0

We are happy with Hello Signs we have been using Hello Signs for over 2 years.

Pros

We love using Hello Signs software, we use it to send contract to our clients, it's easy to use and the price is the best.

Cons

I frequently receive email from my clients that they do not have a copy of their signed contract.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

We chose Hello signs because of the price.

Review Source

Response from Dropbox

July 6, 2022

Thanks so much for taking the time to share your experience, Sylvie. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about document sharing to our product team. Thank you again!

EC

Ed C.  
Owner, Executive Producer  
Motion Pictures and Film  
Used the software for: 2+ years

### "Great Product, Easy to Use"

April 3, 2023

5.0

Amazing experience

Pros

Very easy to upload your contracts/agreements and other important company documents and send to the right recipient. Also very easy to track status!

Cons

I initially purchased HelloSign 3 years ago, but now also have a separate dropbox plan for my business... for some reason the two haven't merged, so I feel like I'm paying extra for this?

Reason for choosing Dropbox Sign

Pricing was better imo with HelloSign / Dropbox Sign

Review Source

KP

Kay P.  
Retired Real Estate Broker  
Real Estate  
Used the software for: 2+ years

### "Great Product"

June 10, 2022

5.0

A great experience overall

Pros

So easy to use and signatures are real looking which back in the day was great when working with banks who did not originally accept electronic signatures.

Cons

A lot of real estate websites use DocuSign and are already built so using HelloSign is not as convenient since it is not integrated with @properties platform

Reason for choosing Dropbox Sign

Cost

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Cost

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Kay. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about real estate integrations to our product team. Thank you again!

KV

Katarina V.  
Sales Representative  
Oil & Energy  
Used the software for: 6-12 months

### "Decently good and gets the job done, but I hope Dropbox smoothes out the interface"

April 3, 2023

4.0

It's been good, I really don't have any issues except for the Con that I filled out. I would like for it to become more seamless, it's pretty clunky. But again, it gets the job done and I trust it.

Pros

I like that it's Dropbox Sign, the name is credible and is compatible with its competitor, DocuSign. Dropbox Sign gets the job done, I know my files are secure and that my clients will receive the file once I send it, and that it will work.

Cons

When I search for certain criteria in my Dropbox Sign account, it does not work that great. Usually it pops up for a second, and then it goes away and all files come up, making it impossible to find the one document that I need. I would expect a platform like this to work for any keyword or criteria to easily populate the documents that I'm looking for, in a smooth and working interface.

Review Source

ML

Michaela L.  
Assistant General Manager  
Hospitality  
Used the software for: 6-12 months

### "HelloSign for Memberships"

June 9, 2022

5.0

Overall we are very happy with HelloSign and intend to continue using it in the future.

Pros

We love that we can send out our Agreements, Handbooks, Services and Selection Fee Forms, and more out to our Members instead of needing all 1500 to come in to our business office and fill them out.

Cons

There were a few glitches when we first implemented this software, but since then, it's been smooth sailing.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

It integrated with DropBox which we were already using, and the pricing was competitive.

Review Source

Response from Dropbox

July 11, 2022

Thanks so much for taking the time to share your experience, Michaela. It makes a difference to folks who are new to eSignature! We're actually looking to speak to customers who use Dropbox and HelloSign together for HR purposes. Could we talk to you about that?

MM

Marco M.  
IT Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Handling Document Signing Made Easy With Dropbox Sign"

April 17, 2024

5.0

Pros

I like that signing documents is easy and fast The software is affordable and comes with great document management features

Cons

Never had issues with Dropbox Sign. It is perfect.

Review Source

CJ

Chris J.  
Owner  
Sports  
Used the software for: 2+ years

### "Great Option for online forms"

June 9, 2022

5.0

Overall, we have had great success. No issues!

Pros

Ease for customers to fill out, sign and return

Cons

Editing can be tricky, but overall easy.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Reason for choosing Dropbox Sign

Better price than DocuSign and offered more security than Adobe.

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Chris. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the template UI to our product team. Thank you again!

SB

Sergine B.  
Career development specialist  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "This software will save you time and aggravation"

April 3, 2023

5.0

Pros

How easy it can be used and how well of a history it keeps for an individual

Cons

Customer service is virtually nonexistent. If I have had an issue, I used YouTube to help me address it.

Review Source

VR

Verified Reviewer  
People Analyst  
Financial Services  
Used the software for: 6-12 months

### "Easy online document signing"

May 10, 2019

4.0

It is very useful for online contract signing. Creating and saving templates is easy and you can send a contract to someone and have it signed in just minutes.

Pros

Blank contracts can be uploaded to create and save templates. Creating templates is very easy using drag and drop function of textbox, signature, or sign date fields. The document may be sent other parties through email. Setting up signing order is also possible and HelloSign will alert signers when a document is sent for signing, when it is their turn to sign, and when the document is completely signed. Documents are considered valid and legal. A signed document will show when it was viewed and signed and what the IP address of the signer is.

Cons

When not used and kept in the background for a few minutes, it will say that the application timed out and you have to create the template or type the information again. Sometimes, creating templates is tedious and you have to make sure that the textbox in the template is big enough to fit the text you will type.

Review Source

TG

Tiffany G.  
owner  
Accounting  
Used the software for: 2+ years

### "HelloSign works perfectly for my business."

June 9, 2022

5.0

HelloSign has been one of the easiest softwares I have used. It does its job everytime.

Pros

I have a bookkeeping firm and HelloSign makes it super easy to send contracts to clients. Their email communication about what is happening with sent contracts makes it easy for me to focus on my business and still keep a thumb on what is happening with potential new clients.

Cons

The formatting can be thrown off when you upload documents. I'd like to be able to make adjustments to formatting in HelloSign versus having to adjust in word and re-upload the document.

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Tiffany. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about formatting options to our product team. Thank you again!

SP

Sofia P.  
Admin Manager  
Civil Engineering  
Used the software for: 1-2 years

### "Hellosign is great for business"

June 9, 2022

5.0

We have been using it for a long time now. It has made all signing processes speeder. It has saved us so much time and reprocesses.

Pros

The simpleness and easy process for signature

Cons

There is no possibility to send the document as a link, for signature

Reason for choosing Dropbox Sign

Pricing option and clearness in protocols. Also the option to connect it to Hubspot

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

They have a price option at the beginning, but then while we were already paying for it, we got an email that we had to pay more. We felt it was not transparent pricing.

Review Source

Response from Dropbox

July 6, 2022

Thanks so much for taking the time to share your experience, Sofia. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about sending documents as a link to our product team. Thank you again!

CH

Clinton H.  
Asst to VP/GC and Board Administrator  
Fund-Raising  
Used the software for: 1-2 years

### "Review of HelloSign for authenticated signatures"

June 9, 2022

5.0

Overall this product has increased our document finalization process by more than half.

Pros

The product is user-friendly and simple to implement organization wide.

Cons

Many corporate fire-walls bounce the HelloSign email request for signature and the signer cannot receive the email.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Cost

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Clinton. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about signer access to our product team. Thank you again!

CC

Christy C.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Use hellosign"

June 9, 2022

5.0

I like it I have no complaints as of now

Pros

I am new to real estate and this is easy to navigate and use

Cons

I have to pay even when I don’t use ( if I have a slow month and no signatures I still have to pay)

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

It was recommended to me

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Christy. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about our pricing packages to our product team. Thank you again!

VR

Verified Reviewer  
Yacht Insurance Specialist  
Insurance  
Used the software for: 6-12 months

### "DropBox Sign is Great for getting signatures!"

April 3, 2023

5.0

Very easy and convenient to get client signatures for insurance applications and binders.

Pros

Being able to input my own data while filling out forms makes it convenient so that I am not switching between applications. Date and Time stamp for when signatures are completed is great for regulatory purposes. Mobile signing is very easy to use and very convenient. Templates are useful when reusing applications. All around great product!

Cons

Great Product. Only issue is sometimes difficult to log in unless I go through Google as a third party first

Review Source

Becka D.  
Principal  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool for a small business"

April 10, 2023

5.0

Pros

I'll admit, the first thing that brought me to Dropbox Sign (HelloSign at the time) was the price. But I was pleasantly surprised by how easy it was to set up, and how full-featured it was given the price.

Cons

I do wish that I could be the last signer & not the first. There must be a way, but I haven't been able to figure it out yet.

Alternatives considered

[Signable](https://www.capterra.com/p/150325/Signable/)[Signaturely](https://www.capterra.com/p/210998/Signaturely/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Review Source

mK

mary K.  
Manager  
Cosmetics  
Used the software for: 6-12 months

### "Hellosign makes my job easier!"

June 9, 2022

5.0

We are able to quickly send out documents and know the status of them as they travel on their journey. It make sending contracts so easy and fast! Set up was a breeze and I use the service daily.

Pros

The software is clean and minimal in my opionion. There are plenty of features and it is super simple to use!

Cons

I honestly only have positive feedback about the software. We used a different service in the past and I found it to be clunky and hard to work with.

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Mary. It makes a difference to folks who are new to eSignature! Thank you again!

SB

Sheldon B.  
CEO/Founder  
Financial Services  
Used the software for: 1-2 years

### "Best electronic signing experience and value"

June 9, 2022

5.0

Has been very easy for clients to use without coaching, and was able to get my entire team to adopt quickly. Overall one of the softwares I am most satisfied with.

Pros

The user friendly interface and the cost effectiveness. Far better, and I have tried them all.

Cons

I have nothing bad to say about this software. Love it!

Reason for choosing Dropbox Sign

Cost and user experience. Value and user journey and simplicity is unmatched

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

The cost and ugly interfaces

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Sheldon. It makes a difference to folks who are new to eSignature! Thank you again!

AB

Amy B.  
Director  
Accounting  
Used the software for: 2+ years

### "Long Term User and Loyal to Dropbox Sign"

April 3, 2023

5.0

Pros

Product is easy to use and have been using prior to buy out of previous software developer. Dropbox has added some additional features to improve quality while maintaining existing features that made the product worth paying for. Nice to have the increased features.

Cons

Everything integrates easily. No complaints.

Reason for choosing Dropbox Sign

Easier to use. Better price point.

Review Source

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