# Page 8 | Dropbox Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Dropbox Sign the right Digital Signature solution for you? Explore 1446 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144797/HelloSign/reviews

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Dropbox Sign

4.7 (1446)

[View alternatives](https://www.capterra.com/p/144797/HelloSign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Dropbox Sign

## Showing most helpful reviews

Showing 176-200 of 1446 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Hellosign over Adobe Sign every day!"

June 9, 2022

5.0

Overall love it and has been a far better tool to use for doc signing than adobe sign

Pros

Hellosign is really easy to setup new templates to use for sending out signatures and receiving them, and all of our docs are stored and easily accessible for both parties after signature

Cons

Nothing I like least, price is fair, maybe can be a few bucks left, but it's cool!

Alternatives considered

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Dropbox Sign

Hellosign was new to me and I gave it a shot and liked everything about it more than Adobe Sign

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! Thank you again!

ES

Elisabeth S.  
Helpline Client Advocate  
Mental Health Care  
Used the software for: 1-2 years

### "Secure App to Sign Docs Virtually and Compliant with Legal Standards"

April 6, 2023

5.0

Pros

Our organization needs a safe and accessible way to sign documents together with our clients. We provide confidential services, and the option for users to decline written copies of the agreement helps a great deal with this. We use Dropbox Sign daily to process important paperwork related to public health and mental health as well as public safety.

Cons

Many of our clients are generationally inexperienced with tech platforms such as Dropbox. The downside of its security is the involved signing process which sometimes needs a little bit of extra explanation. Many people think that their documents are signed once they have created their signatures without having clicked the blue "submit" button. Taking time to coach this or share a support video helps with this!

Review Source

HS

Hillary S.  
Admin Assistant  
Government Relations  
Used the software for: 1-2 years

### "Fantastic E-Sign COmpany"

June 9, 2022

5.0

Pros

We enjoy all aspects of HelloSign. It's very easy for people to open and sign documents and love how easy it is to resend any documents that have not been signed.

Cons

I wish there was a way to make it so email addresses did not save in your account. No matter how many times I clear the data and choose to not save, it continues to try and autopopulate from emails we've sent documents to.

Alternatives considered

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Dropbox Sign

Pricing

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Hillary. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about saving email addresses to our product team. Thank you again!

MH

Matt H.  
office assistant  
Facilities Services  
Used the software for: 6-12 months

### "Just like DocuSign But Without the Overwhelming price tag!!!"

June 10, 2022

4.0

Being able to quickly and reliably send out Multiple documents for signature is great and the application was easy to learn.

Pros

With our field we are constantly scheduling jobs and being able to quickly send documents over for signature instead of waiting on faxes has completely saved valuable time that could be used.

Cons

There has not been an issue I have found so far with the current application.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

There is a document cap with DocuSign Before they start trying to sell you on plans.

Review Source

Response from Dropbox

June 24, 2022

Thanks so much for taking the time to share your experience, Matt. It makes a difference to folks who are new to eSignature! Thank you again!

MW

Michael W.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "HelloSign 2022 Review"

June 10, 2022

5.0

Love it. I've recommended it to our company and have been using it since 2013. The mobile app needs to be upgraded to include features that the site has. I should be able to do everything on the app that I do on the site. Everything is going mobile so that would be a huge upgrade.

Pros

Simplicity. Too many features drown it's simplicity.

Cons

The mobile app sucks. Everything is going mobile, need to upgrade this app

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Michael. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the mobile experience to our product team. Thank you again!

REH

Ryan Edward H.  
Associate Attorney - Criminal Division  
Legal Services  
Used the software for: 2+ years

### "Reliable & Economical & Professionally Accepted"

June 9, 2022

5.0

Use it all the time, thanks to the pandemic we don't need the traditional in-office contract signings anymore!

Pros

Ease! And the streamlined ease with Dropbox

Cons

logging in every time. I wish it would stay open during my work day.

Review Source

Response from Dropbox

July 11, 2022

Thanks so much for taking the time to share your experience, Ryan. It makes a difference to folks who are new to eSignature! We're actually looking to speak to customers who use Dropbox and HelloSign together for HR purposes. Could we talk to you about that?

ME

Melanie E.  
Office Manager/Loan Processor  
Financial Services  
Used the software for: Less than 6 months

### "Rrview"

June 15, 2022

1.0

It is easy to use and coinvent and the borrowers are able to e-sign documents and have to come in to the office to sign . Some of our lenders will not except Hellosign documents . \[SENSITIVE CONTENT\] is one of them . so the borrowers that we use Kind Lending those clients have to come in to sign to they have to print the document sign it then scan it back to me .

Pros

That it is easy to use and the clients do not have any problems using it .

Cons

That not all of our lenders except HELLOSIGN documents. It would be so much easier if you all were on there approved list. \[SENSITIVE CONTENT\] will not except documents from you all

Review Source

Response from Dropbox

June 24, 2022

Thanks so much for taking the time to share your experience, Melanie. Our marketing team monitors all feedback we get on Capterra and works to pass it to our product team. I'll be sure to let them know your feedback about why certain clients cannot accept HS documents. We're working to improve all the time and thank you again for taking the time to help us improve.

VR

Verified Reviewer  
Solution Designer  
Investment Management  
Used the software for: 2+ years

### "Best Value in esignatures"

September 6, 2018

5.0

Pros

Their ability to integrate with 3rd parties is great. They have a very new, beautiful API. It took way longer to build the UI we needed in our software than to technically build out the integration. I spoke with 10 esignature companies and HelloSign was definitely the best for value. The sales rep I worked with was fantastic and I could call him anytime and get a response -- although I didn't need to much after the initial set up.

Cons

Their options for esignatures were a little limited. They don't offer radio buttons with multiple options. But we could talk our customers out of really needing that by using others of their features.

Review Source

VS

Victor S.  
President  
Financial Services  
Used the software for: 2+ years

### "Inexpensive solution for your needs"

June 9, 2022

5.0

Overall we are very happy.

Pros

The price was the winner. Their software is very similar to Docusign at a fraction of the price.

Cons

There are a couple of features in Docusign that are a little better, but nothing I can't live with out.

Reason for choosing Dropbox Sign

no other options

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Price

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Victor. It makes a difference to folks who are new to eSignature! Thank you again!

DF

Dustin F.  
VP of Operations  
Information Services  
Used the software for: 1-2 years

### "Review"

June 9, 2022

4.0

Pros

Price and ease of use for the organization. It has the features we need at a good price

Cons

The tech aspects and email notification breakdowns, along with customer service we dont like

Review Source

Response from Dropbox

July 11, 2022

Thanks so much for taking the time to share your experience, Dustin. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about customer support and notifications to our product team. Thank you again!

MC

Meghan C.  
Lead Planner  
Financial Services  
Used the software for: 2+ years

### "Efficient and Convenient"

April 3, 2023

5.0

Pros

Having Dropbox Sign as a part of my workflow has saved me so much time. I can send the signature forms to the client and Dropbox Sign will remind them instead of me + will let me know when the document is signed so we can move forward to the next step in the process.

Cons

I'm not sure - there's likely features I don't know about as well as efficiencies I could try

Review Source

VR

Verified Reviewer  
Project Manager, Market Insights  
Market Research  
Used the software for: 2+ years

### "Efficient Electronic Signature Solution for individual and professional use"

March 6, 2023

4.0

Pros

The automatic reminder that sends messages to the signer is very beneficial and takes one responsibility off my plate.

Cons

It would be great if more templates would be allowed in the app.

Review Source

SP

Sylvia P.  
Financial Advisor  
Financial Services  
Used the software for: 2+ years

### "Great Small Office Product"

June 9, 2022

5.0

Pros

Integration with Dropbox Business is a large selling point as we have clients signing documents on a regular basis. Not having to manually download every completed document saves time. The interface is simple and user-friendly, which is important since many of our clients are older. Hundreds of signatures at this point and never has there been a complaint from a client about using HelloSign that wasn't staff error.

Cons

When dealing with multiple signers on one document, the switching between signers can be cumbersome.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Cost and integration with Dropbox

Review Source

Response from Dropbox

July 6, 2022

Thanks so much for taking the time to share your experience, Sylvia. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about multiple signers to our product team. Thank you again!

TK

Tyler K.  
Mediator  
Legal Services  
Used the software for: 1-2 years

### "Great for solo proprietors and small business "

June 9, 2022

5.0

A fantastic product that is reliable and affordable. However, your business could easily outgrow the capabilities.

Pros

This product is an affordable way to get electronic signatures from customers and clients. It is very simple to use and does not require a large amount of setup time.

Cons

The customization of templates was difficult for me to figure out.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Dropbox Sign

Ease of use and affordability.

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Tyler. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about learning about templates to our product team. Thank you again!

Laura Y.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "easy to use, gets the job done"

June 10, 2022

4.0

productivity

Pros

ease of use and intuitive - familiar to me

Cons

less robust feature set, volume signing not as easy

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

familiarity, ease of use

Review Source

Response from Dropbox

June 24, 2022

Thanks so much for taking the time to share your experience, Laura. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about volume signing features to our product team. Thank you again!

KC

Krista C.  
Program Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Good esignature platform with areas for process and data improvement for ease of use"

June 9, 2022

4.0

Pros

I like that it is integrated into Salesforce and the straightforward nature of signing. The color coding is helpful and simple.

Cons

I wish there was a process for email reminders where we could have date stamps or emails sent when we send those to clients. The storage of the documents gets confusing as they pile up. There could be more sophisticated data collected and provided to clients so they can track progress more easily with each contact.

Review Source

Response from Dropbox

July 6, 2022

Thanks so much for taking the time to share your experience, Krista. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about reminders data to our product team. Thank you again!

SL

Steve L.  
SVP of Operations  
Information Technology and Services  
Used the software for: 1-2 years

### "Digital Signatures for Documents"

June 9, 2022

5.0

Pros

Easy of use, no widgets, not clunky, basic and easy

Cons

I wasn't able to find a way to customize it with company branding. Additionally, it would've been nice to have preloaded templates and signatures saved for single click functionality. For example, sending a standard NDA to a partner, happens ALL THE TIME. Why not just allow us to select that pre-loaded form and route with minor fillable fields to customize.

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Steve. It makes a difference to folks who are new to eSignature! We do allow for branding on our standard and premium plans, but I'm not sure if you're one of those plans: https://faq.hellosign.com/hc/en-us/articles/212521678-How-to-add-branding#:~:text=Click%20the%20Standard%20Features%20tab,the%20email%20is%20addressed%20from

PP

Paula P.  
Director of Clinic Services  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Satisfied"

June 9, 2022

5.0

Very satisfied with the use and ease of the product.

Cons

I don't have any issues.

Reason for choosing Dropbox Sign

Pricing was reasonable.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Too much money

Review Source

Response from Dropbox

June 29, 2022

Thanks so much for taking the time to share your experience, Paula. It makes a difference to folks who are new to eSignature! Thank you again!

MG

Matthew G.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Good for our law firm"

June 9, 2022

5.0

Pros

HelloSign works well with Clio Grow and Clio Manage, both of which we use extensively. We use HelloSign primarily for representation agreements.

Cons

I really have no complaints about HelloSign. To be honest, my only complaint is with some limited integration functionality with one of the other applications we use but that's really a shortcoming of the other application, not HelloSign.

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, NAME. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about integrations to our product team. Thank you again!

TL

Tia L.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Easy to use and practical"

April 14, 2023

5.0

Pros

I love that I can easily send documents to our clients and they can sign immediately.

Cons

I can't schedule the sending of documents to be sent at a later time.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

This was recommended with Clio

Review Source

MC

Mark C.  
Director  
Arts and Crafts  
Used the software for: 1-2 years

### "Great efficient product"

June 9, 2022

5.0

Excellent - couldn't be without it and key for quickly signing all kinds of documents that would normally get left in the IN tray, waiting for a postman, probably a week late!

Pros

Hello Sign really provides a cost effective alternative to its competitors. The audit feature and multiparty functions but also the drag and drop functionality for auto competed fields is fantastic.

Cons

Examples of templates would be great, and perhaps some AI driven in the background to recognise if you are using similar documents over and over.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

Ease of use and cost. Feels lighter weight and flexible

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Mark. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about smart templates and example templates to our product team. Great ideas! Thank you again!

CM

Cynthia M.  
Community Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Set it and forget it!"

June 9, 2022

5.0

I give it an A-. It'd be an A+ if the login screen didn't trip me up every time.

Pros

If you have a standard agreement you use frequently, this product is perfect. Once it's set up, literally anyone in your org can customize it for each client. We use a Google form to capture client info and copy and paste it directly into the pre-set fields. Could not be easier.

Cons

The login page can be confusing. There are several products that populate the drop-down menu and if you get in a hurry and click the wrong one, you'll get lost.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

This one was easier.

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Cynthia. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the login experience to our product team. Thank you again!

JH

Jeanne H.  
Scheduler  
Consumer Services  
Used the software for: 1-2 years

### "HelloSign / User Friendly / Easy to use "

June 9, 2022

5.0

It eliminates all the paper copies, lets customer sign and send back contracts, quickly.

Pros

I love the ease of filling out contracts, easy to correct mistakes.

Cons

When I have to edit a copy, for example change a service date, it leaves a duplicate copy in my documents. When customer signs the corrected copy the old one remains.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Docusign expensive

Review Source

Response from Dropbox

July 8, 2022

Thanks so much for taking the time to share your experience, Jeanne. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about eliminating duplicates to our product team. Thank you again!

JS

Jennifer S.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Great features but wish it had a little more"

June 9, 2022

4.0

So far, other than a few inconveniences I am happy with the product. If I can't get my issues resolved, I will most likely look for another product as recreating all the documents is time-consuming and unnecessary.

Pros

I love the ease of signing documents. We use it very often and have been happy with the ease and efficiency it affords our processes.

Cons

There are some glitches where I am unable to place a field and have to move onto the next screen and come back. There are disappointingly few templates I can save and when I tried to upgrade for more, I was taken around in circles to DropBox then back to HelloSign. I was not able to complete the upgrade.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Dropbox Sign

The integration with DropBox, a product I already trust - and pay.

Review Source

Response from Dropbox

June 26, 2022

Thanks so much for taking the time to share your experience, Jennifer. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the upgrade experience to our product team. Thank you again!

David F.  
Sales Director  
Sports  
Used the software for: 1-2 years

### "Decent"

June 9, 2022

5.0

Pretty good, no major complaints

Pros

It's easy to use and gets the job done well.

Cons

You can just link the document for signature in your own outbound email.

Review Source

Response from Dropbox

July 11, 2022

Thanks so much for taking the time to share your experience, David. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about document linking to our product team. Thank you again!

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