# AgentExpress Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AgentExpress Software - reviews, pricing plans, popular comparisons to other Insurance products and more. Source: https://www.capterra.com/p/144807/ACAExpress --- # AgentExpress Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AgentExpress ## What is AgentExpress? Enroll Your Clients for ACA Plans in 5 Minutes or Less! ACAExpress.com provides insurance agents the power to stay ahead in an ever-changing industry. Our revolutionary ACA enrollment platform provides agents the tools they need to increase productivity in a simple, quick, and efficient platform. We put the power of health insurance enrollment back into the hands of agents by providing an ACA enrollment solution that is simple for agents to use. ## What is AgentExpress used for? [Insurance](https://www.capterra.com/insurance-agency-software/) Overall rating Based on 56 user reviews Reviews sentiment Positive 91% Neutral 5% Negative 4% Starting price $5 Flat Rate, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AgentExpress?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.acaexpress.com&name=AgentExpress) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AgentExpress 4.6 (56) VS. [### TLD CRM](https://www.capterra.com/p/149162/TLD-CRM/) [5.0 (1)](https://www.capterra.com/p/149162/TLD-CRM/#reviews) Starting Price $5 Flat Rate, One Time Starting Price $75 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (56) Ease Of Use 5.0 (1) Value For Money 4.1 (7) Value For Money 0.0 (0) Customer Service 4.8 (56) Customer Service 0.0 (0) ## AgentExpress alternatives [Agency Anywhere](https://www.capterra.com/p/105237/Agency-Anywhere/) [5.0 (1)](https://www.capterra.com/p/105237/Agency-Anywhere/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/105237/Agency-Anywhere/) [EbixASP](https://www.capterra.com/p/133902/EbixASP/) [2.0 (1)](https://www.capterra.com/p/133902/EbixASP/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133902/EbixASP/) [LifeDrip](https://www.capterra.com/p/154128/InsuranceDrip/) [4.5 (2)](https://www.capterra.com/p/154128/InsuranceDrip/#reviews) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154128/InsuranceDrip/) [Policy Pro](https://www.capterra.com/p/122796/Policy-Pro/) [0.0](https://www.capterra.com/p/122796/Policy-Pro/#reviews) Starting price $7500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122796/Policy-Pro/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Client Management Manage contact details and communication with clients Contact Management Manage, organize, and store contact information Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Policy Management Create, manage, and track policies and procedures within an organization Quotes/Estimates Generate quotes or estimates for customers Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information AgentExpress 7 features Manage contact details and communication with clients Manage, organize, and store contact information Store information about leads or contacts and track, manage and nurture them throughout the sales process Create, manage, and track policies and procedures within an organization Generate quotes or estimates for customers Online portal through which end users can access the system, manage tasks, or obtain information Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 3.9 (7) 3.9 Based on 7 reviews ## Pricing Value for money 4.1 (7) Free Version Basic $5.00 Flat Rate,One Time Value for money 4.1 (7) 4.1 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (56) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (56) 4.8 Based on 56 reviews ## User reviews Overall rating 4.6 Based on 56 reviews Filter by rating 5(43) 4(8) 3(3) 2(0) 1(2) Mentioned topic Sorted by most recent SS Sheron S. Health Insurance Broker Insurance ### "Great web broker experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 23, 2020 It was great. I am directy connected with \[SENSITIVE CONTENT HIDDEN\] who introduced me to the platform. They were the first web broker experience. The customer service was excellent. They kept us up to date during the rough patches in the early days. I stayed with them until they were aquired by another company but had a good experience while they were there. They are in my top 3 list. If they were still in existence I would recommend them as a web broker Pros Great ACA client CRM. Account analytics to know where you are with your sales goals. Quicker enrollments than using healthcare.gov alone when the double redirect first became available to agents. Cons In the early days there was a cost to use the software. There was no PDF comparison illustration for easy plan comparisons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Sheila R. admin Insurance ### "It Was Good, Not anymore !!! a 5 year customer" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 July 8, 2019 Being a client for the past 5 years, i am saddened that your business/website has plummeted in quality. not being able to log into an enrollment and unable to complete an enrollment (by selecting an plan after redirect) is very upsetting. I cannot do my job! i depended on you to provide my company with a workable platform. very dissatisfied saddened and upset. shame on you Agent Express. you want to grow into a bigger market, but have left your core. Pros it WAS easy to use, can download your enrollments. a dream to enroll clients and easy follow up though the year. Cons now you CANNOT log back into an enrollment, your only option is to requote. you CANNOT add the plan to the ACA enrollment. if you contact support, they say they are working on it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OS ODALYS S. AGENT Insurance ### "ERRORS & NO SUPPORT..." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 18, 2019 Support doesn't provide a solution to the errors, ever... Pros It is user friendly and connects to the marketplace... Cons No support and the error messages keep on coming and no resolution in the last 4 years... I wish they would fix all their glitches, once and for all... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. William A. High-Performance Business & Financial Coach Financial Services ### "Caused more problems than sales" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 August 3, 2018 We will not use them again. Pros It was simple to use and easy to process orders. Cons The problem is the orders didn’t properly transmit to the health insurance marketplace causing policies to not get transmitted to the carrier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BL Brian L. ### "ACA Marketplace WebE is a top-notch experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 16, 2016 I have been involved with Marketplace since before it went live 4 seasons ago. The first year all was done directly with Healthcare.gov and incredibly inefficient and frustrating experience. The longest hold time was 7-1/2 hours, average probably in the 20-30 minute range. The people at HIM were ill-prepared and ill-trained & we just had to suck it up and deal with them. Partway through the second year I was introduced to the ACAExpress enrollment platform and began using it exclusively. This single change cut average enrollment time by 80%! In its present state, the only hampers on the what ACAExpress can do are the artificial limitations required by the Marketplace itself. Enrollments are now slowed because of regulatory requirements, and any direct dealings with HIM are as frustrating as they ever were. But those interactions are now infrequent & the breadth of what we can do outweighs the occasional need to talk to HIM at all. Of particular note is the support system at ACAExpress & this group of talented and dedicated people deserves accolades much greater than I can give. Most of my support has been through email, but every contact is answered quickly (sometimes only a minute!), the answer makes sense and directly addresses the question asked, and is written in understandable terms. There are not enough good words to say about these folks. Thanks! All told, the HIM experience is frustrating, confusing and inefficient. ACAExpress provides a supported professional platform that allows me to compare and enroll plans in the most efficient way possible. With them, we would not be doing this any longer. Thanks, ACA! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2016 Brian, Thank you so much.. we work incredibly hard because we know how important this added efficiency is for agents like yourself. We've always found you to be a pleasure to work with as well and look forward to working with you for years to come. Chris Linville, Chief Marketing Officer CV Campbell V. Insurance ### "Best of the Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2016 Anytime I've had a question or issue these guys have responded faster than the flash. I honestly just in information to chat, THEY ARE THAT GOOD! There is no number two in the business it's ACA Express and NO ONE else. Pros Ease of use, data storage, their is nothing I don't like Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PL Paul L. paul Insurance ### "Great Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2016 ACA express has been a key part of our agency staying in the health insurance business. We could not have done it with out them. Pros it bypasses healthcare.gov Cons need more bridging options to other products Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 6, 2016 Paul, Thanks for the kind review. I'd love to hear more about what you mean on "need more bridging options to other products". ACAExpress has full post out API's which allow the system to integrate with any other system. Thanks Again, Chris Linville | Chief Marketing Officer PC Paul C. ### "Outstanding System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 31, 2016 Kenny West, the ACA system, and his technical support staff are outstanding. This is one web brokerage system that works, is reliable, and the enrollment information DOES get to the carriers so that agents can get paid for their ACA business. They are very prompt in answering emails sent to their support staff, and they fix any applications that for one reason or another are hung up. The system is very user friendly. My only wish is that they had more online training on the use of their product. I have licenses in many states and I trust that their system will work for me. Because of the reliability issues I've heard about other web brokerage systema and/or the requirement with some of those other systems that you have to go into healthcare.gov to complete at least some of the application, I wouldn't ever consider use of any other system or vendor. The ACA system is fast, reliable, painless to use, and Kenny and his staff are continually making improvements and enhancements that make the system even better to use! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 3, 2016 Paul, We love having you as a user and I'm glad to see our support staff has been about to "WOW" you! If you ever need anything we're here for you. :) Chris Linville, Chief Marketing Officer JB jason B. agent ### "easy to use" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 30, 2016 Easy to use, but seems to trigger additional information required by the customer. Would like to see dental options available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 3, 2016 Jason, Thanks for the kind words.. If we can ever help don't hesitate to reach out to us. Chris Linville, Chief Marketing Officer BR brian r. agent ### "software is excellent." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 27, 2016 system is excellent. Quick. Will even be better when we can upload information to the marketplace. 2 knocks. 1. Would be great if your premiums were more accurate. Not sure how you can do that. No one I quoted was the same. 1 person was a few cents less, everyone else was a few cents more. Some people were several dollars more and I had to call my clients to explain. Feel it ruins my credibility. One person I quoted $0 and was actually $9.84. 2. Would be nice if some of your displays were darker(age, new upload). Tough for my old eyes to see grey on a lighter grey background. Thanks Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/144807/ACAExpress/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)