--- title: "WorkBright Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WorkBright the right Onboarding solution for you? Explore 188 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/144809/WorkBright/reviews/" page_type: "reviews" language: "en" --- WorkBright 4.8 (188) [View alternatives](https://www.capterra.com/p/144809/WorkBright/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of WorkBright Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews AV Alexandra V HR GeneralistEnvironmental Services, 201 - 500 employeesUsed the software for: More than 2 years. “It helps ensure we are compliant with I-9 completion, automatically sends to E-Verify, and keeps a record of all submissions and cases.“ February 5, 2026 AV Alexandra V HR GeneralistEnvironmental Services, 201 - 500 employeesUsed the software for: More than 2 years. “The only downside is that it does not currently integrate with our HRIS system, Paylocity. If they added an integration, it would be perfect.“ February 18, 2025 AV Alexandra V HR GeneralistEnvironmental Services, 201 - 500 employeesUsed the software for: More than 2 years. “WorkBright has been a great resource for our company, drastically decreasing the amount of time we spent administratively completing I-9s, and“ February 5, 2026 GR Grace R RecruiterHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “applicant can still put in incorrect dates like issue date or expiration date for car insurance and the likes“ December 20, 2024 JG Jenny G Camp DirectorProgram Development, 11 - 50 employeesUsed the software for: Less than 6 months. “You simply send the implementation team your forms and they ensure that all appropriate fields can be autofilled, that they're easy for staff to fill out and that they're able to be used on both phones and laptops.“ February 17, 2025 pb paige b buisness administrationEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “i'm unsure if this was just an issue on my end or site wide“ August 29, 2024 JG Jenny G Camp DirectorProgram Development, 11 - 50 employeesUsed the software for: Less than 6 months. “It gives me peace of mind that the forms will be filled out correctly and the interface on the back end makes it very easy to track my staff's progress on their forms as well.“ February 17, 2025 AR Andrea R Sr. RegistrarRecreational Facilities and Services, 51 - 200 employeesUsed the software for: 6-12 months. “There isn't an easy way to transfer applications from one type of application section to another without copying it. “ June 28, 2024 ## Showing most helpful reviews Showing 1-25 of 188 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Biagi S. Director of Human Resources Hospital & Health Care Used the software for: 2+ years ### "Great Product" December 7, 2022 5.0 Pros Mobile Friendly for New Hires which makes the process easy for the applicants Cons I have no issue with the software, happy with it Review Source DP Diomedes P. BDE Staffing and Recruiting Used the software for: 6-12 months ### "Outstanding " March 3, 2025 5.0 Again for our industry it is such a useful tool Pros I've been using WorkBright, and honestly, it’s made onboarding so much easier. The fact that new hires can fill out everything from their phones is a game-changer—no more chasing people down for paperwork. The automated reminders keep everything on track, and the remote I-9 verification has been super helpful, especially when hiring in different locations. It’s simple to use, cuts down on admin time, and just makes the whole process smoother. Definitely a solid tool if you’re looking to simplify onboarding. Cons Cant think of any. Very easy on the user " Me" : ) Review Source GT Gina T. Marketing Intern Media Production Used the software for: Less than 6 months ### "Not my favorite but well-designed" September 23, 2018 3.0 Pros The number one pro I’ve found after trying this product is the efficiency and streamlining of documents and the in’s boarding process overall. While you can’t request a free trial of this software they do offer a demo. Cons This is a pretty pricey product if you are a small or new business and I don’t love that there is not a free trial offered. Review Source MF Michelle F. HR Analyst Civic & Social Organization Used the software for: 6-12 months ### "Efficiency Rewards" February 19, 2025 5.0 WorkBright has allowed us to utilize our time more efficiently and communicate incomplete documentation seamlessly. The transition was easy and the efficiency rewards have been huge! We are very happy with this product and would recommend it to any hiring entity. Pros WorkBright brought our processes from time consuming paper drudgery into the 21st Century. Cons No complaints, it has been a great product! Review Source BB Ben B. Partner Staffing and Recruiting Used the software for: 1-2 years ### "WorkBright has been a great addition to our company process!" March 27, 2025 5.0 We had a great experience from the get go with the WorkBright team, the tool is very user friendly and updating/adding/subtracting documents is very easy. Pros We love the ease of use, excellent end user experience and efficiency to our onboarding process. It is a perfect tool for anyone that needs to onboard and store new employee paperwork! Cons We don't have any suggestions to improve WorkBright at this time. Review Source LP Leslie P. Talent Support Specialist Human Resources Used the software for: 1-2 years ### "Workbright is the best" February 26, 2025 5.0 workbright so far has been the best platform i have used in regards to tracking onboarding paperwork and its accurate to the T Pros that all paperwork is on the site. no going in and out of other sites Cons probably reaching Customer service they take forever to get back Review Source bO bryana O. talent and payroll support supervisor Accounting Used the software for: 6-12 months ### "Onboarding Time Cut in Half" February 26, 2025 4.0 i enjoy using workbright. it allows us, as employers to onboard faster Pros how easy the site is to navigate. i like how there is a section to review e-verify cases by status Cons the i-9 form area looks a bit chaotic. i wish it could be filtered/organized like the e-verify cases page Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) to ensure our company was being compliant Review Source DG Dalisa G. Talent and payroll specialist Human Resources Used the software for: 2+ years ### "Great experience" February 26, 2025 5.0 Great experience and easy to complete the paperwork. Pros I love that is easy for the talent to complete their paperwork. Cons Nothing, everything is easy with the website. Review Source MS Montanna S. Multiple positions based on recruiting needs Staffing and Recruiting Used the software for: 6-12 months ### "WorkBright I9 Verification Review" February 27, 2025 5.0 It has eased the process of taking in the credentials and making sure they are verified efficiently. Pros The ability to allow candidates to have step by step, CLEAR, directions on what they need to upload and exactly how to upload it. Cons Unclear on what is incorrect when resubmitting if status was not achieved. Review Source AB Abner B. Talent and Payroll Support Specialist Human Resources Used the software for: 1-2 years ### "Workbright 2025" February 26, 2025 5.0 It has been great. Only suggestion I would have been to add a customer service line as well for employees trying to ask questions. Pros I liked that everything is in one site. You don't need to leave the site for other functions. Cons Maybe they can have a call line for employees and clients. Review Source AL Amy L. Market Manager Staffing and Recruiting Used the software for: 6-12 months ### "Quick and Easy to use platform" October 11, 2024 5.0 Very simple and easy to use. Extremely user friendly. Pros Very user friendly, site is very easy to use and simple. Cons Sometimes our talent have trouble signing in. Switched from [I-9 HQ](https://www.capterra.com/p/231893/I-9-Management/) Able to verify remotely and quicker onboarding process Review Source TP Tyler P. Senior Manager, Human Resources Financial Services Used the software for: Less than 6 months ### "Best I-9 Software" September 12, 2023 5.0 Pros Trilled with the software! It is so easy to use and has completely changed the way we onboard employees. We are so thankful we found Workbright and has made I-9 compliance a breeze. Cons We have run into a few issues with edge case reverifications. However, the Workbright team has been super helpful in these situations. Some of the admin pages can be hard to use at first but the office hours have been great! Alternatives considered [I-9 HQ](https://www.capterra.com/p/231893/I-9-Management/) Reason for choosing WorkBright The sales team was great and very responsive. The product works better for a fraction of the cost. Switched from [HireRight](https://www.capterra.com/p/100993/HireRight/) Cost and Functionality Review Source LL LaChasity L. Lead Onboarder Human Resources Used the software for: 2+ years ### "Great Services" December 20, 2024 5.0 My overall experience has been amazingg. Pros Layout, easy navigation, quick help response Cons I have not experienced any issues with Workbright Review Source JA Joleen A. Recruiting Manager Marketing and Advertising Used the software for: 6-12 months ### "Great App to use" December 20, 2024 5.0 10 out of 10. Will continue to use everyday. Pros The quick access to information that i need. Cons At first how to find the App, but then i figured out how to pin it. Review Source BD Blake D. Account Manager Construction Used the software for: 1-2 years ### "WorkBright has been a game changer for onboarding!" December 30, 2024 5.0 WorkBright has been easy to integrate into our onboarding process and for us to be able to perform remote i9 verification has been a blessing. Pros The ease of use and the remote onboarding makes our job so much easier! Cons No cons yet! So far I can only share positive results! Review Source AJ Aubrey J. Senior Recruiting Manager Staffing and Recruiting Used the software for: 1-2 years ### "Makes Life Easier!" October 9, 2024 5.0 Great! The program is very easy to learn and adapt to for both us and the incoming talent. Pros How easy it was for people to use in the comfort of their own home. Cons I wish the screen to upload IDs was a little smaller to fix the no scrolling in the image box issue. Review Source CW Cari W. Market Manager Staffing and Recruiting Used the software for: 6-12 months ### "A great tool! " October 11, 2024 5.0 It is a great tool that can really help speed up the hiring process. Pros How quick and easy it is to use. And also how much it speeds up the process. Cons Explaining to the employees how to complete the I9 verification. Review Source AH Attiya H. HR onboarding manager Staffing and Recruiting Used the software for: 1-2 years ### "Great Platform" September 25, 2024 5.0 great platform Love the chat option if you run into any issues. very supportive. Pros Smooth and seamless easy to explain and organized Cons sometimes candidates can not get back in without code but WB always assists. Review Source pB paige B. buisness administration Education Management Used the software for: 1-2 years ### "Easy to use and saves time " August 29, 2024 5.0 Good overall experience, really helped set everything in place to manage my staff. Pros ease of use was excellent! starting using the software was very easy with the manual. customer service responded swiftly with any concerns Cons only one user at a time per profile/account. i'm unsure if this was just an issue on my end or site wide Review Source JN Jamie N. H.R. Manager Hospital & Health Care Used the software for: 2+ years ### "Easy and Efficient System" July 7, 2022 5.0 All needs met with zero complaints! Pros WorkBright has been essential in maintaining compliance with our employment process. BrightStar Care is held to an extremely high standard. Between being a part of the home health industry as well as having the Joint Commission standards requires we be above board in all aspects of hiring and personnel file management. WorkBright makes that process extremely easy to manage and does so in an efficient manner. Cons No complaints with WorkBright. My needs are met on a consistent basis. Review Source KS Katie S. HR Manager Construction Used the software for: 2+ years ### "A Great Product" June 10, 2022 5.0 Great to work with! Very helpful and informative. Always making improvements and adding helpful features. Pros Simplicity for new hires that are onboarding. It is very easy and straightforward. Easy to understand what needs to be done even for someone that is maybe not very technology saavy or dislikes tech. Also it has eliminated errors and inconsistencies with onboarding and paperwork. And we can actually read the forms we are getting from new hires! Cons Lack of form logic capabilities... meaning it would be really great if when an new hire was entering certain pieces of data based on what their response was that it would assign them a specific form. Reason for choosing WorkBright The Simplicity and ease of use on the new hire side for completing forms and going through the process. Review Source NK Naballieu K. Human Resources Coordinator Retail Used the software for: 2+ years ### "WorkBright " May 16, 2022 5.0 Time management. We can assign times during the day to view and approve submissions then go about the rest of our day. Also, because candidates receive deadlines and email reminders about submitting the required forms, we spend less time on the phone calling around. Pros I probably like the ability to run expiration reports and send requests for new submissions the most. I schedule a day and time each month to run reports of expired documents needing renewal and am able to send the request to as many employees as needed at the same time! Love it. Cons I love using WorkBright and can't think of any features I dislike. Review Source TB Tarquin B. Recruiter Health, Wellness and Fitness Used the software for: 1-2 years ### "Brightstar Care" November 28, 2023 5.0 WorkBright's ATS platform is awesome. It is very userfriendly and provides the ability to track all applicants at a glance and gives percentages for overall complany tracking as well. I would recommend this product to any employer. Pros I love the ease of use with WorkBright, it has been a drastic improvement over previous ATS platforms Cons I don't have a con for this product it is awesome. Review Source JP Jessica P. HR Generalist Computer Software Used the software for: 6-12 months ### "WorkBright is a must!" December 11, 2023 5.0 The simplicity and ease of the platform while still being reliable, secure and accurate is unmatched. WorkBright has everything we need to get our remote verifications done easily. Thank you WorkBright! Pros We would be lost without WorkBright. We use it for all our I-9 and e-verify needs and must have it now that remote verifications are not allowed to be done through zoom anymore after Covid. Cons There's honestly nothing I can think of that I don't like about WorkBright Reason for choosing WorkBright It was the best solution for remote verifications after Covid Review Source CT Christopher T. HR Manager Medical Practice Used the software for: 2+ years ### "Review from an HR Manager" February 28, 2023 5.0 Workbright has been a valuable asset to our company. Pros It's ease of use to train new employees to use it. Cons Nothing. It works perfectly for what we need it for! 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