# WorkBright Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WorkBright the right Onboarding solution for you? Explore 188 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144809/WorkBright/reviews --- WorkBright 4.8 (188) [View alternatives](https://www.capterra.com/p/144809/WorkBright/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WorkBright Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews Alexandra V People Business PartnerEnvironmental Services, 201 - 500 employeesUsed the software for: More than 2 years. “It helps ensure we are compliant with I-9 completion, automatically sends to E-Verify, and keeps a record of all submissions and cases.“ February 5, 2026 AV Alexandra V HR GeneralistEnvironmental Services, 201 - 500 employeesUsed the software for: More than 2 years. “The only downside is that it does not currently integrate with our HRIS system, Paylocity. If they added an integration, it would be perfect.“ February 18, 2025 Alexandra V People Business PartnerEnvironmental Services, 201 - 500 employeesUsed the software for: More than 2 years. “WorkBright has been a great resource for our company, drastically decreasing the amount of time we spent administratively completing I-9s, and“ February 5, 2026 GR Grace R RecruiterHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “applicant can still put in incorrect dates like issue date or expiration date for car insurance and the likes“ December 20, 2024 JG Jenny G Camp DirectorProgram Development, 11 - 50 employeesUsed the software for: Less than 6 months. “You simply send the implementation team your forms and they ensure that all appropriate fields can be autofilled, that they're easy for staff to fill out and that they're able to be used on both phones and laptops.“ February 17, 2025 AR Andrea R Sr. RegistrarRecreational Facilities and Services, 51 - 200 employeesUsed the software for: 6-12 months. “There isn't an easy way to transfer applications from one type of application section to another without copying it. “ June 28, 2024 JG Jenny G Camp DirectorProgram Development, 11 - 50 employeesUsed the software for: Less than 6 months. “It gives me peace of mind that the forms will be filled out correctly and the interface on the back end makes it very easy to track my staff's progress on their forms as well.“ February 17, 2025 pb paige b buisness administrationEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “i'm unsure if this was just an issue on my end or site wide“ August 29, 2024 ## Showing most helpful reviews Showing 1-25 of 188 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Biagi S. Director of Human Resources Hospital & Health Care Used the software for: 2+ years ### "Great Product" December 7, 2022 5.0 Pros Mobile Friendly for New Hires which makes the process easy for the applicants Cons I have no issue with the software, happy with it Review Source CF Carolyn F. People and Culture Generalist Internet Used the software for: 1-2 years ### "Great Product" February 17, 2025 5.0 Excellent. Very hands on and they are available to meet with you. Pros I love how easy it is to navigate through the process as an administrator as well as how easy it is for the new hire to complete the process with ease. Cons eVerify jumps in every now and then and I can't seem to get that correct each time. Review Source GT Gina T. Marketing Intern Media Production Used the software for: Less than 6 months ### "Not my favorite but well-designed" September 23, 2018 3.0 Pros The number one pro I’ve found after trying this product is the efficiency and streamlining of documents and the in’s boarding process overall. While you can’t request a free trial of this software they do offer a demo. Cons This is a pretty pricey product if you are a small or new business and I don’t love that there is not a free trial offered. Review Source DP Diomedes P. BDE Staffing and Recruiting Used the software for: 6-12 months ### "Outstanding " March 3, 2025 5.0 Again for our industry it is such a useful tool Pros I've been using WorkBright, and honestly, it’s made onboarding so much easier. The fact that new hires can fill out everything from their phones is a game-changer—no more chasing people down for paperwork. The automated reminders keep everything on track, and the remote I-9 verification has been super helpful, especially when hiring in different locations. It’s simple to use, cuts down on admin time, and just makes the whole process smoother. Definitely a solid tool if you’re looking to simplify onboarding. Cons Cant think of any. Very easy on the user " Me" : ) Review Source MF Michelle F. HR Analyst Civic & Social Organization Used the software for: 6-12 months ### "Efficiency Rewards" February 19, 2025 5.0 WorkBright has allowed us to utilize our time more efficiently and communicate incomplete documentation seamlessly. The transition was easy and the efficiency rewards have been huge! We are very happy with this product and would recommend it to any hiring entity. Pros WorkBright brought our processes from time consuming paper drudgery into the 21st Century. Cons No complaints, it has been a great product! Review Source BB Ben B. Partner Staffing and Recruiting Used the software for: 1-2 years ### "WorkBright has been a great addition to our company process!" March 27, 2025 5.0 We had a great experience from the get go with the WorkBright team, the tool is very user friendly and updating/adding/subtracting documents is very easy. Pros We love the ease of use, excellent end user experience and efficiency to our onboarding process. It is a perfect tool for anyone that needs to onboard and store new employee paperwork! Cons We don't have any suggestions to improve WorkBright at this time. Review Source LP Leslie P. Talent Support Specialist Human Resources Used the software for: 1-2 years ### "Workbright is the best" February 26, 2025 5.0 workbright so far has been the best platform i have used in regards to tracking onboarding paperwork and its accurate to the T Pros that all paperwork is on the site. no going in and out of other sites Cons probably reaching Customer service they take forever to get back Review Source bO bryana O. talent and payroll support supervisor Accounting Used the software for: 6-12 months ### "Onboarding Time Cut in Half" February 26, 2025 4.0 i enjoy using workbright. it allows us, as employers to onboard faster Pros how easy the site is to navigate. i like how there is a section to review e-verify cases by status Cons the i-9 form area looks a bit chaotic. i wish it could be filtered/organized like the e-verify cases page Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) to ensure our company was being compliant Review Source GR Grace R. Recruiter Hospital & Health Care Used the software for: 1-2 years ### "Functionality is great!" December 20, 2024 5.0 Efficient and seamless, I like using it. I normally use it on a daily basis in checking information to proceed with an applicant, it's my go to app to check if an applicant is worth to proceed for in-person interviews or not what. Pros It is seamless and functional. I can easily find forms that I need Cons applicant can still put in incorrect dates like issue date or expiration date for car insurance and the likes Review Source DG Dalisa G. Talent and payroll specialist Human Resources Used the software for: 2+ years ### "Great experience" February 26, 2025 5.0 Great experience and easy to complete the paperwork. Pros I love that is easy for the talent to complete their paperwork. Cons Nothing, everything is easy with the website. Review Source JG Jamie G. Account Manager Staffing and Recruiting Used the software for: 6-12 months ### "WorkBright is the best!" September 25, 2024 5.0 Easy, affordable, and the best option thus far! Pros Extremely user-friendly! With the I9 remove verification option, Workbright was a savior!! Cons Nothing yet to this day that I can say is a con! Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing WorkBright Cost along with functionality, was what was needed most Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Cost was growing and the functionality was not there. Review Source KE Kelly E. Director of Talent Acquisition Computer Software Used the software for: 1-2 years ### "Robust functionality and very user-friendly!" December 19, 2024 5.0 Customer support has been great, they are very helpful and responsive. Pros Very user friendly, both as an admin and for our new hires. Takes less than 5 minutes to validate i9's remotely! Cons Nothing so far, we've been a customer over a year now and I'm still very happy! Alternatives considered [I-9 Management](https://www.capterra.com/p/231893/I-9-Management/) Reason for choosing WorkBright WorkBright was the most user friendly and provided our new hires the best user experience. Review Source sS sarah S. tss agent Entertainment Used the software for: 6-12 months ### "I love workbright they are great " February 28, 2025 5.0 great i always have help when needed thank you Pros Very easy to use and helpful i enjoy everything about the website Cons nothing everything worked great and help is always there when needed Review Source JA Joleen A. Recruiting Manager Marketing and Advertising Used the software for: 6-12 months ### "Great App to use" December 20, 2024 5.0 10 out of 10. Will continue to use everyday. Pros The quick access to information that i need. Cons At first how to find the App, but then i figured out how to pin it. Review Source TH Taylor H. Recruiting Staffing and Recruiting Used the software for: 6-12 months ### "Candidate experience enhancer" January 2, 2025 4.0 WorkBright simplifies the i9 process and makes it completely automated and so that candidates can do it without visiting our office. Pros Ease of access for administrators and the guided experience for candidates. Cons The search function could use a redesign. Review Source CW Cari W. Market Manager Staffing and Recruiting Used the software for: 6-12 months ### "A great tool! " October 11, 2024 5.0 It is a great tool that can really help speed up the hiring process. Pros How quick and easy it is to use. And also how much it speeds up the process. Cons Explaining to the employees how to complete the I9 verification. Review Source AH Attiya H. HR onboarding manager Staffing and Recruiting Used the software for: 1-2 years ### "Great Platform" September 25, 2024 5.0 great platform Love the chat option if you run into any issues. very supportive. Pros Smooth and seamless easy to explain and organized Cons sometimes candidates can not get back in without code but WB always assists. Review Source DL Devora L. Intake Hospital & Health Care Used the software for: 6-12 months ### "Awesome service!" September 26, 2024 5.0 Pros Form clarity is amazing its very clear what must be done. Cons Doesn't flow perfectly from form to form Review Source AC Abigail C. National Assistant Director of STEM Programs Recreational Facilities and Services Used the software for: 6-12 months ### "National Assistant Director of STEM Programs" June 27, 2024 5.0 Pros WorkBright is great! It is very user-friendly and easy to navigate. Thus is saves me time and allows me to focus on other tasks. I appreciate and strongly recommend WorkBright! Cons Nothing that comes to mind. I have had nothing but positive experiences with WorkBright. Review Source LH Lauren H. HR Central Support Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Bringing I-9 Verification into the 21st Century" December 7, 2022 5.0 We use Kiosk mode in many of our production units, but the clever use of smart technology to allow for remote verification from authorized persons is what really revolutionized our process with the I-9s, especially for our remote sales team. No more hunting down employees and local HR staff in a three-day crunch. Most of our new hires complete their I-9 before their hire date, which has increased both efficiency and compliance. Pros This was a game-changer for our national company. We used to spend over an hour per I-9 between tracking, reminders to local HR, and hand-keying completed forms into e-Verify. Now, it's just a matter of entering a name, e-mail, and start-date, plus the occasional outreach to the less tech-savvy. It has more than paid for itself in hours-spent and stress relieved, not to mention the increase in our compliance rate.The interface is clean and modern, and the adaptive forms and automatic emails make it an easier process for all. Cons There is a little confusion about the home screen, and the difference between some of the areas, but that will likely clear up when we begin using the software for all our onboarding paperwork.There are consistent mistakes in the entry of Permanent Resident or Green Card numbers--most fail to include the three letters before the number. I plan to suggest this as an improvement. Review Source NG Natalie G. Sr, Manager Talent Acquisition & Communications Mining & Metals Used the software for: 1-2 years ### "Easy paper to digital platform for onboarding a new hire" August 9, 2022 5.0 Took 50 pieces of paper - all ISO forms and configured it easily into the system for a full auditable digital picture. Pros The system time stamps all the paperwork which our legal department loves and the ease of using the system for quick look-ups of a policy signature or form is helpful. Cons Today the platform does not integrate with my HRIS system, but sometimes that is a good thing so that it is a standalone product with easy capability for corporates oversight of multiple locations and HR hiring authorities. Review Source ARH Annette R. H. Manager Education Management Used the software for: 6-12 months ### "WorkBright has made my work way easier!" June 19, 2024 5.0 Pros WorkBright solves several key problems in the onboarding process, such as reducing paperwork, eliminating the need for physical forms, and speeding up the overall process. This benefits me by saving time, minimizing errors, and ensuring a smoother and more efficient onboarding experience for new employees. Cons I have not had any negative experiences with WorkBright. Review Source VR Verified Reviewer Staffing Specialist Education Management Used the software for: 1-2 years ### "Great Solution!" March 26, 2020 5.0 Has greatly increased our hire to start time! Great feedback from new hires on the ease of submission of the required forms. It seems much less daunting than getting a huge packet of papers & it has saved us on printing costs! Pros Workbright allows new hires to seamlessly onboard digitally & quickly. New hires can upload required information & sign documents all from a mobile device or computer. Administrators can accept or reject submissions, sign Form I-9 and request new submission for new contracts. Groups are easily changed if staff changes positions - providing them with any additional required forms for the new position. Cons If you add a new form to a group, it sends this form out to all staff in the group - not just new staff. Review Source Response from WorkBright March 27, 2020 Thank you so much for taking the time to leave us such a wonderful review!! We are constantly working on improvements to help make the onboarding process as pain free as possible and have the group notification options earmarked for a future enhancement. More good things to come! MM Malyssa M. HR Manager Non-Profit Organization Management Used the software for: 2+ years ### "Highly Recommend WorkBright" February 18, 2020 5.0 With WorkBright, we have been able to make our onboarding processing more efficient and less time consuming for our new hires and rehires. The ability to easily add/remove forms from our onboarding paperwork is a huge feature and the option to assign forms to specific hire groups is also a great feature. Pros WorkBright is extremely user friendly and has met the majority of our needs in regards to new hires. Before implementing WorkBright, our organization did new hire paperwork they old fashion way with hard copies and it lead to a longer process and more room for errors. We highly recommend WorkBright! Cons The only minor con for our organization is that on the main staff page we would like to be able to see which supervisor the employee belongs to and be able to sort by that field. That would make contacting the supervisors and updating information much easier instead of having to click in to each individual employee to find that information. Review Source Response from WorkBright March 5, 2020 Dear Malyssa, we are so grateful for your kind words. We share all feedback in our company meetings including feature requests and this will be a great addition to add for future version improvements. Thanks for sharing you review with us and the community. VR Verified Reviewer Chief Operating Officer Used the software for: 1-2 years ### "Mobile friendly, easy to use" June 21, 2018 4.0 Pros The first thing is being mobile friendly. Most software are compatible with desktop and laptop but not on your phone. This was one area that we felt was very important. Nowadays everyone is on their phone and we wanted to find a program that had that capability. The second is the support you get. We gave them our files, they did want was needed and that was it. the onboarding support and guidance was over the top. We have been with them for a year and would highly recommend their program. Cons It would be great if their WorkBright ATS program for recruiting could connect to Workbright. It would be great to see the basic information get moved to workbright. 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