# Page 7 | WorkBright Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is WorkBright the right Onboarding solution for you? Explore 188 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144809/WorkBright/reviews

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WorkBright

4.8 (188)

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Last updated March 13th, 2026

# Page 7 - Reviews of WorkBright

## Showing most helpful reviews

Showing 151-175 of 188 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IL

Indi L.  
Assistant Director  
  
Used the software for: 1-2 years

### "Revolutionary!"

February 1, 2017

5.0

You've revolutionized the daunting task of forms and are always so very helpful. Thanks for reducing a major step in the hiring season.

Pros

It's so incredibly useful for our staff who like that it's quick, online and easily accessible.

Review Source

JB

Julie B.  
HR Coordinator  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "WorkBright Streamlined our Onboarding"

February 15, 2019

5.0

WorkBright has excellent customer service, so any questions that come up are answered very quickly and the support is dependable.

Pros

This software has resulted in our company saving large quantities of paper, and also allowing our new employees to have flexibility in completing their orientation materials.

Cons

There is nothing we do not like about our new WorkBright software.

Review Source

Page C.  
Owner/Agency Director\_ Licensed Home Health Care Administrator  
  
Used the software for: Less than 6 months

### "Very friendly and helpful in the set up process"

November 2, 2017

5.0

Pros

It's going to streamline our application process like nothing before. It will save my staff tons of time too

Review Source

JY

Julia Y.  
  
  
Used the software for:

### "Game Changer"

October 27, 2016

5.0

We run a mutli-location seasonal camp business and used to spend SO much time organizing and chasing paperwork. Workbright has remedied that situation. Our employees have raved about the ease of the system and I have such peace of mind knowing that I can easily view (from almost anywhere) exactly what is in everyone's file. It is also incredibly customizable and when we do have questions and/or issues Workrbright is immediate in contacting us. They have really thought through the onboarding experience (from both the employer and employee side) and developed something that has made a time consuming nightmare of a process if I dare-say easy...

Review Source

LS

Lisa S.  
Owner/Director  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "WorkBright just makes our life better!"

February 2, 2017

5.0

The buttery ease with which employees can access/submit forms is unreal! Saves us money, time and is a real stress-reducer. The support is great. I can't imagine why everyone isn't using WorkBright.

Review Source

WW

Wendy W.  
Payroll Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Help During our Camp Season"

August 28, 2019

5.0

I am so glad we use Workbrite for our camp season.

Pros

I like that I can get most of the information I need for payroll all at once. I like how easy it is to find the information I need quickly. I really like the way we can communicate with an employee such as rejecting a form, and requesting they log in and do a new form.

Cons

When I reject a form, I wish I had some kind of when the employee had corrected or put in a new form.

Review Source

GH

Ginny H.  
GM  
  
Used the software for: Less than 6 months

### "easy to use, would like to see addition of documents as well as replacement"

July 25, 2017

4.0

Pros

easily read, simple to use, easily managed, separation of required and optional forms. It would be nice to have folders in optional forms for easier look up and storage.

Cons

cannot add document to existing document, I would like to see closed staff listed separately and folders in options forms.

Review Source

LM

Lucinda M.  
Business Administrator  
  
Used the software for: Less than 6 months

### "I like the convenience of being paperless is great"

November 2, 2017

5.0

Pros

That reminders are automatically sent the the new hire each week until all paperwork is compete. That takes the burden off of me.

Cons

Slow times in moving from form to form in the approval process and slow downloads. This seems to be the case for forms that have a lot of wording or graphics.

Review Source

jA

john A.  
safety professional  
Utilities  
Used the software for: 1-2 years

### "No paper cuts"

October 23, 2018

5.0

No paper to handle

Pros

easily accessible. Don't have to have paperwork that need to be secure

Cons

It occasionally freezes up . Making you start over

Review Source

GB

Ginny B.  
HR Manager  
Civic & Social Organization  
Used the software for: Less than 6 months

### "It has been a great experience from the first contact through implementation."

May 4, 2017

5.0

Pros

Onboarding is very user friendly, easy to set up and maintain. Has made our onboarding experience, particularly with international staff, much more efficient and complete.

Cons

Applicant Tracking System is less user friendly, no helpful how-tos, would like the ability to customize emails.

Review Source

ID

Isabel D.  
  
  
Used the software for:

### "Overall Very Satisfied with Workbright"

October 25, 2016

5.0

LOVE the customer service has been exceptional! From the first call to set up and support your team is wonderful to work with. Very Satisfied as there are several enhancement that our company has recommended that are going to make WorkBright Great for us. Thanks for your willingness to hear what your users need to get the most out of WorkBright!

Pros

Easy to use/navigate

Cons

We have 32 hotels and need one dashboard vs. 32. Also needs to be a better system to put current Team Members on WorkBright without uploading 2000 Team Member scans...

Review Source

GS

Gloria S.  
Quality Engineering  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "All documents in one place"

August 21, 2018

5.0

Pros

Work bright is one of its kind where there is very less paper work and you can keep all the documents online even the W4 can be done.

Cons

Lot of them don't know about it and its on the expensive side. So more marketing is required and also frequent updates too.

Review Source

DJ

Dave J.  
Camping Director  
  
Used the software for: Less than 6 months

### "I have already recommended Workbright to other organizations. This is a great system!"

May 4, 2017

5.0

Pros

How easy it is to assign forms to employees to fill out and then how easy it is to review the completed forms.

Cons

It needs some way to sort the entire group of employees into sub-units and then be able to generate group e-mails to whatever groups I select.

Review Source

LR

Laura R.  
Administrative Specialist  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Easy to Use an Self Explanatory"

February 15, 2019

5.0

Time has been the biggest benefit that we have received with moving to WorkBright to manage our staff files. As well as the ability to view the documents from the sites. Copying and sending out to all the staff the different forms and certifications was time consuming and things got lost in the process. Now with it electronic it does not get misplaced and staff can upload most all of their own forms.

Pros

I like the fact that it is all electronic. I have kept paper files for staff and that was so time consuming. With WorkBright it has freed up my time to work on other things.

Cons

The one thing that is not as convenient is when I need to upload or update certain forms, I need to contact WorkBright to do it. This is really not a big issue since they take care of it quickly.

Review Source

JR

Jennette R.  
Administrative Assistant  
  
Used the software for: Less than 6 months

### "Overall, it has been great. "

July 25, 2017

5.0

Pros

Easy to navigate, easy to understand. The report feature is great and makes things so much simpler and hassle free.

Cons

As an administrator for the account, I wish I was able to receive email notifications when "New Hires" are entered into the system.

Review Source

CH

Carol H.  
Director of Human Resources  
Accounting  
Used the software for: 1-2 years

### "Very satisfied with product"

May 16, 2022

5.0

Pros

Easy to use, makes onboarding a lot easier.

Cons

I really can't think of any major cons.

Review Source

kL

ken L.  
COO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Just getting started"

February 1, 2017

5.0

has been a little cumbersome to get started loading documents and setting the access "tree" of who has access to what information. however the rest of the on boarding has been easy.

Pros

use tracking information, database management

Cons

creating access "tree" uploading information.

Review Source

SK

Scott K.  
Operations Director  
  
Used the software for: Less than 6 months

### "Great service and great experience"

July 25, 2017

5.0

Pros

Ease of onboarding, simple to approve paperwork, everything is in one place, quick to add new staff members

Cons

Limited customization (eg, recurring submissions), requires WB staff to set up forms, customer support can be slow to respond

Review Source

LB

Latrisa B.  
Human Resources Clerk  
Human Resources  
Used the software for: Less than 6 months

### "Human Resources Clerk"

October 23, 2018

5.0

On-boarding new hires were simple.

Pros

On-boarding was a breeze. New hires were pleased with the new process.

Cons

Not applicable. There was not anything that I disliked about the software.

Review Source

JR

Jennifer R.  
  
  
Used the software for:

### "Work Bright Franchise Store On-Boarding"

January 31, 2017

5.0

Very happy with the ease of the on-boarding process from an administrative approach and have not heard any issues from the employee perspective. Systems have been improving since the implementation of our use and continue to be happy with the progress. Customer input is valued. Hope to see more capacity and capabilities in the near future for maintaining digital personnel files to eliminate paper and/or need for a secondary digital storage site.

Review Source

RA

Richard A.  
President & Owner  
Medical Practice  
Used the software for: Less than 6 months

### "I appreciated your service but was in contact with WorkBright before any of your recommendations. BTW Workbright was not one of your recommendations"

February 15, 2018

5.0

thanks for your help

Pros

Cost features meets our needs all the features we require are met with this solution and it was much cheaper than the 2nd choice HR Cloud

Review Source

AT

Allison T.  
Human Resources Specialist  
Government Administration  
Used the software for: Less than 6 months

### "I love WorkBright. It is so easy to use and makes the hiring process more efficient. "

May 4, 2017

5.0

A more streamlined hiring process.

Pros

The web form feature is the most helpful for our employees. I like the reports, the ability to sign multiple I-9s and the customer service.

Cons

I would like to see more notification features. We receive an email when we have completed an I-9, but would like an email letting the Company Admin that an employee has completed the entire process (new hire paperwork & I-9 signed).

Review Source

JE

Jennifer E.  
President/Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Paperles"

August 29, 2019

5.0

Using it for hiring my new employees.

Pros

I like the ability to do paperless onbarding to save time and decrease the paper trail.

Cons

Wish I could update documents with more ease and without assistance from help desk.

Review Source

MJ

Maddison J.  
H.R/admin  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Very helpful"

August 29, 2019

5.0

Very helpful product. What I like the most, is this is a widely used product.

Pros

This is a very helpful product, and it is easy to use.

Cons

Having to do this survey. For the most part, I love this product.

Review Source

CT

Christine T.  
Branch Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Workbright review"

February 17, 2020

5.0

Pros

It is very user friendly and easy to use.

Cons

Nothing have ran into so far everything runs quite well.

Review Source

Response from WorkBright

March 5, 2020

Thank you Christine, we appreciate you taking a moment to share your review with us.

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