Who Uses This Software?

Estimators and quantity surveyors across the electrical and construction industry.


Average Ratings

86 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Rapid Tender
  • www.rapidtender.com
  • Founded 2012
  • United Kingdom

About Countfire

True automated take-off software that actually works. True automatic counting across entire projects. Automatic Excel spreadsheet creation. Linear & area measurements. Automatically breakdown quantities into areas. Record drawings and accuracy report. FREE TRIAL: no credit card needed, get access to full features


Countfire Features

  • 3D View
  • Assembly Takeoff
  • Cross Section Creation
  • Electronic Plans
  • Elevation Checking
  • Error Checking
  • Site Balancing
  • Slope Routines
  • Subcontractor Management
  • Bid Management
  • Billing & Invoicing
  • Change Orders
  • Cost Database
  • Customer Management
  • Project Management
  • Quotes / Proposals
  • Scheduling
  • Takeoff

Countfire Reviews Recently Reviewed!


Countfire is a lifesaver!

Feb 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy and simple to use for a process that is inherently complex and difficult.

Cons: Countfire used to be heavily geared towards counting references and not linear measurements. There have been HUGE steps by the guys at Countfire to improve the linear side of things with many new additions to the software for this purpose. Some drawings on a large scale (1:200+) are hard to measure small lengths under 300mm, but this is a very minor issue that the support staff will help with on a project by project basis.

Overall: From a user perspective, Countfire is a lifesaver. You upload your drawings simply and easily and within minutes you can have a scaled, marked up set of drawings with all measurements documented in an excel spreadsheet. I take this output and use it to accurately build quotes and check quantities on all projects from single residential to large scale hotels and commercial. For us it means that we can have accurate information to supply alongside our quotes to give us peace of mind that our measurements are completely transparent to clients without sending physical copies of marked up drawings. The guys at Countfire are beyond helpful and have put a huge amount of work into making the software work for us, they are always easily contactable and jump right in to help whenever there may be a problem.



It's dramatically reduced the time we spend on quoting, and in turn improved our workflow and relationship with clients. I couldn't recommend it more.

Recommendations to other buyers: The support staff who started Countfire are really helpful and accomodating. Their customer service is amazing having added certain fucntions to the software as we said they were extremely important to us and our sector of the industry. You can't get better than that!

Capterra loader

Countfire - Pros and cond

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Whats not to like? Not much. Its a fantastic tool for estimators, the more you use it the faster you get and the more confidence you gain.

Automatic counts - Brilliant

Manual Counts - When you cant use automatic counts this is still super fast compared to pen and paper

Measurements - Brilliant

Splits and multiples - essential and very helpfull

I have been using it for a year now and would recommend it to anyone involved in estimating or any other form of take offs.

Cons: Every now and again you get a bad drawing where all the symbols are slightly different and its a pain. Just use manual count and safe yourself a lot of frustration!

The cost is pretty high (but worth it in time saved) If I was self employed it could be out of price range.

Overall: Excellent, the online support is fantastic, as is the software. There have been some containment drawings that I simply could not have lifted off with Pen and paper, but Countfire has made it possible and easy to review.

If in doubt do the trial on a big job and see how you get on!

Makes life very easy.

May 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Countfire makes doing takeoffs extremely easy and the amount of time it saves leaves more time to do other things that need doing.

Cons: not enough colours in the palette, When you measure & ask for itemised it measures every click not just start to finish giving far to many reults

Vendor Response

by Rapid Tender on June 23, 2017

Thanks Terry! I wanted to let you know we released an update recently to include more colours.

With measurements and how they're saved into the Excel spreadsheet, you have a choice between not itemised (just the overall total) and itemised (each individual measurement).

Itemising does definitely result in a larger spreadsheet because there's just a lot more information to represent within Excel, however, I also wanted to point you towards a workaround we have which allows you to round & summarise those measurements towards specific lengths (EG: set busbar lengths etc. There's more here:

http://help.countfire.com/workarounds/summarising-measurement-items

Countfire Review

Nov 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a Lighting Engineer with some knowledge of construction software and the difficulties one can experience in quickly getting up to speed with new programs, I was pleasantly surprised to find that even without reading any tutorials, I was able to navigate and complete a number of projects on my desk over a 24hr period.

The guys at Countfire patiently watched me and offered advice how to improve my takeoff but I just kept going and only when I got into some bother did I read their suggestions.

What this means is that a novice with some practical experience of popular programs such as Microsoft Paint etc. will quickly get a handle on the basics of this take off program.

As with most things today..easy to learn..to master, takes time.

Cons: Nothing to do with the software but it does pick up some inconsistencies amongst Architects and Drafts-persons, some who clearly do not anticipate a computer checking their work. Some very sloppy drawings out there.

I check the drawings now prior to uploading so that I have an idea of where I need to look closely. Again, it's not an issue with Countfire.

Overall: Well worth the effort to try out. I would really allocate this to only one or two persons in an office and let them develop the skills necessary to be productive and create accurate take offs.

I enjoy using it and continue to be surprised how well the end result evolves. Practice makes perfect, it can only get better.

Personal view of Countfire after 3 weeks

Mar 01, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It is pretty easy to use once you are using it on a daily basis. It makes the take-off process a lot quicker and doesn't require the need for printing off a Forrest worth of trees for drawings, plus you don't need to keep a whole range of coloured pens handy.

Cons: I have found that I have gone back to drawings that I have taken off first time around and noticed symbols which I did take off were not highlighted. That could be simply down to me not saving each time. However, I have had to go back through each drawing to make sure I haven't missed anything. There should be something in place to highlight anything that has been missed.

It would also be helpful to have an option to pick regularly used symbols and containment so that you can save time not having to manually type them in.

Overall: Its quick and easy to use. There are a few things which can be done to make it even better but overall its far more efficient than using paper and coloured pens.

Countfire Review

Feb 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like near all features of the software but really like how user friendly it is and the level of customer care you get.

Cons: Not really come across anything that I dislike yet

Overall: I have worked in the industry for many many years in directorship and management and used many costing / take off software. I can honestly say this is the best I have worked with. the level of detail you are with once you process a project is fantastic and it is very user friendly. And last but no means least the team are constantly on hand to help whenever needed and go above and beyond to ensure your experience with the software is positive. Thats not just an initial help that always.

Brilliant estimating tool and great customer Service to back it up!

Oct 18, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Speed, adaptability to pricing schedules/demarcations and the fact Countfire themselves are open to taking on ideas for user interface improvements to make take off easier

Cons: When drawings take ages to load up

Overall: Very helpful in times of need when a project needs a quick turnaround! The customer service team are also very responsive and there when you need them! Would highly recommend for estimating larger projects if you want to cut down on estimating time.

Recommendations to other buyers: If there can be some sort of check process prior to processing projects (i.e. a tick box for checking all drawings have been assigned a scale, drawing size, bulk selection for itemising on linear lengths etc)

Quick, easy,fast and great support

May 26, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to drag, drop and created elements save days of manual counting on paper.

the software can be used anywhere you have internet connection

Cons: an internet connection is required and a large amount of storage for dropbox also

Vendor Response

by Rapid Tender on June 23, 2017

Thanks Ciaran! Countfire now automatically frees up space within Dropbox meaning you no longer need to purchase a paid Dropbox account.

With regard to needing an internet connection, there are a number of positives to consider too. We're able to provide near instant in-app support right when you need it (our current response time is less than 1 minute). Countfire is definitely not the kind of software you buy and then never hear from us again, and having an internet connection is an important part of us being able to provide that level of support to our customers. Additionally, new updates and features get rolled out immediately and we don't hold these back for a new version of the software, as can happen with traditional / older methods of software distribution. You always have the latest and best version.

YPHS Electrical

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use fantastic tool , great support service when you need help

Cons: It would be an advantage if you could free hand and write comments on your dwgs . Maybe this can be an update

Overall: fantastic

Capterra loader

Revolutionary takeoff experience.

Feb 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - clear cut user interface with everything hotkeyed, and the hotkeys labeled in plain sight

- PHENOMENAL customer service and support (I requested and had a feature built and deployed overnight, etc., etc., etc.)

- Documentation from another planet (over 25,000 words of concise walk through material

- Redundancy (the way projects are delivered after being processed eliminates worry and most potential for error)

- Data manipulation (the data spit-out from a project comes post-pivot table, saving us a step in formatting to get our numbers straight)

the list goes on and on - simply amazing!!

Will and the boys are a phenomenal team, awake at preposterous hours of the morning solving issues that could wait, etc. just amazing!

Overall: Reduction in time in the estimation process (magnitudes).

Good, versatile, fast, ongoing development, active support

May 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is a good alternative to the usual means of working with large plans, as it saves a lot of time and space/printing materials

Cons: One of the cons is the requirement of the chrome browser, since the additional software isn't supported by the IT Department.

Great so far

Oct 11, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the common sense feel to this software.

Very quick to do a take off.

Every problem I have encountered so far has had a solution.

Support and help screens are excellent.

Cons: I actually haven't found anything I don't like so far, but I have only been using it for a short time. I think it is just a case of getting your head around what the software needs from you to do its thing.

Overall: So far, it is early days, I have found everything very straightforward. I spent time working through a lot of the help screens before I attempted my first take off, but still encountered a problem selecting some symbols. I couldn't find the answer myself so used the chat option. Within minutes I was chatting to someone who could help straight away with advice and even videos to show me how to deal with my problem. Looking forward to learning more as I progress.

Easy and interesting way to count drawings much more efficiently and quickly

Sep 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It takes a bit of playing around with to get used to but any question I had was answered within minutes through the CountFire team chat, I find the automatic link with DropBox and CountFire very useful with all the counts done automatically through an excel quantities spreadsheet.

Cons: It doesn't pick up symbols that are the same but at a different angle, so a few extra counts must be done to count all the symbols

Vendor Response

by Rapid Tender on October 31, 2017

Thanks Shane! I wanted to let you know we've just released a feature which allows you to automatically count symbols that are the same, but rotated through different angles :)

my review, would happily recommend!

Sep 09, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: the software is relatively easy to use. the downside is that there is alot to learn compared to doing it manually. it is getting better now i have used it for a few weeks, but as a new starter i struggled to begin with. maybe an online tutorial would work well, i am not sure if you have this or not. the customer service is excellent, another problem is countfire doesn't always pick up all of the symbols, i often have to double check. Nevertheless, it is great in the sense that it is much quicker than doing it manually, i would happily recommend it to other users.

Vendor Response

by Rapid Tender on September 17, 2015

Thanks very much for your review Jack.

In terms of training, we have training courses available and also have an online knowledge base. We're also always happy to jump on a screen sharing session to help learn the software on a one to one basis.

With making sure you pick up all the symbols, this is even a problem when doing take-offs manually. To help with this, Countfire allows you to hide all the symbols you've already counted so you can easily see what's left to count, and it also produces a set of drawings with all your counted symbols removed, which can be used as a quality control / checking process to make sure you've counted everything.

Fantasitic Easy to use software

May 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The level of accuracy and ability to populate all take offs into a spreadsheet format.

the software is very easy to use even if you don't have great Computer skills

Cons: occasionally things can be a little slow if drawings files are large.

if you don't have a great internet connection access can be difficult at times if working remotely from Home / Office PC

Overall: Fast tracking estimates

The product is easy to use and the support staff is amazing.

Oct 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like its chat option and the great support staffs fast response time. I also like how when I have a problem that I may run into one of the members of the support team will help me immediately. They can actually open and view the actual project I am working on and will send me a clip of how to get past what problems I may be having.

Cons: Nothing. Everything about this software is amazing. The support staff has a quick response. They normally respond is less than 5 minutes.

Overall: I have saved a lot of time on performing take offs.

A brilliant and innovative piece of software that's helped the estimating team.

May 26, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The speed to be able to create a take-off which would've potentially taken many hours by hand. This software is saving the company so many man hours already.

Cons: Due to the way we use countfire we don't just use it for symbol counts. We use this for the measurement of luminaire leads. Sometimes the drawings can become a little busy and tricky to follow. So maybe the option to turn certain layers drawn in countfire off would help.

Vendor Response

by Rapid Tender on June 23, 2017

Thanks Ben! Assuming I've understood things correctly here, it's already possible to turn off both automatically counted symbols, and any linear / area measurements or manual points.

It should just be a case of using the check boxes to the left of each symbol or measurement to hide it. There's more here:

http://help.countfire.com/countfire-basics/hiding-matched-symbols

fast and easy to use

May 12, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: it saves a lot of time rather than manually counting the items. it tally's up all the drawing at the one time and its very easy to use.

Cons: that when you select an item it pick up others as well. and sometimes you may have to go over some drawing to see if it missed out any of the symbols

Overall: saves time

Vendor Response

by Rapid Tender on June 23, 2017

Thanks for your review Shaun! With regard to checking for symbols that haven't yet been counted, I wanted to reply with a help centre article outlining the 4 opportunities available to verify accuracy on your projects:

http://help.countfire.com/best-practice-workflows/the-4-stages-of-checking

I've never experienced technical support that countfire. Simply the best

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. It is very easy to use once I learned the shortcuts and best practices from Countfire. Was up and running withing a few days 100% and it is saving me so much time. I did the a job the other day that was normally a 4 hour job and it took me 30 minutes by using Countfire and that 3.5 hours is very valuable to me.

Cons: The only thing I'd like and it is really only for hotels, but to be able to find a certain room and count them and multiply out already in the excel sheet, but I use the counts for the rooms and easily adjust the excel spreadsheet in less than a minute, so it really isn't an issue.

Overall: Saves me tons of time and for someone that works 80+ hours a week, my time is very valuable.

Good experience, hope it will continue to improve

May 26, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1) in general it is simple to use and give a quick access to count and item selection.

2) Very good the split selection

Cons: 1)I would add description/comment in the drawings.

2)I would have more "Color selection" if it possible, as sometimes we've got a large number of selection to do (like Grey, Brown, etc...).

3)When we need to count "a point" there is a "circular selection" , could be nice have also a different other selection like a "triangle" or "rectangle". This could be very helpful.

Overall: quicker quotation and counting

Vendor Response

by Rapid Tender on June 23, 2017

Thanks Davide! Wanted to let you know that we've just released an update to include more colours.

Also, adding notes / comments to drawings, and additional symbol types for manual points are both already on product roadmap. Watch this space!

Countfire Review

Oct 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Speed, Accuracy, environmental benefits, and easy to follow hints and tips.

Cons: Sometimes the information we are provided with by our customers is not in the correct format for Countfire to work at its full potential, this is not a fault of Countfire but a problem with the information we are working with

Overall: We have been using the system now for around 6 weeks, during this time the Countfire people were very helpful in getting us set up correctly, as we are now more used to the software were seeing benefits of time saving and having easy access to neat and tidy take offs as apposed to trawling through the estimators files looking at unclear scribbles, also we no longer have to print off large amounts of A0 / A1 paper at tender stage saving cost and the environment.

Easy & Fast

Jul 20, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the way when you measure one drawing that it automatically counts the selected symbols throughout other drawings saving you loads of time during the tender.

Cons: It can be a little too sensitive when selecting certain symbols but that's down to the quality of the drawings provided. It can be easy corrected when checking each symbol in the editing section.

Overall: I've recently started using this software and already it has saved me time on measuring. I've used Countfire for 3 projects so far and it really is quick and simple to use. Once I've measured each individual drawing it then pulls everything across to my dropbox making it easy for me to check certain symbols. I can then print off my totals for each take off sheet. A great piece of software for estimating.

Recommendations to other buyers: Not really.

The software has increased our output but most importantly accuracy

Oct 25, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We have found the software very easy to use, the support and backup is fantastic and the checking and reporting functions are great.

Cons: The main frustrating this is the time it takes to load drawings. Also as a large business we would like the option to purchase the software.

Overall: Increased speed and accuracy

Very very quick and easy

May 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So quick and simple to use and great spreadsheet produced to view quantities. Saves a lots of time over manual take offs.

Cons: Not down to the software, but due to some consultants poor drawings some drawings take a lot longer to take off.

Overall: A lot of time saved, also able to seperate out certain parts of drawings like landlords and tenants

Countfire - Genius Program!

Nov 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and support

Cons: Nothing

Overall: What can I say, Will and the guys over at Countfire a developed something truly amazing. Ease of use is spot on and does exactly what its meant to do! The support is second to none, I generally get an answer within a minute. This has made life so much easier than manual counting!

Thanks guys!

Recommendations to other buyers: its a must get!

This is the product you wished someone would make but never knew existed.

Oct 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Every feature incorporated into this product is top notch. It's speedy, efficient, and accurate. Multiple avenues to check your work and be assured in your counts. Work multiple disciplines within one job....there's just so much this program can do!

Cons: There's really not much to dislike with this program, but if I had to voice a small nit pick it would be that I would like to see more color options for device designation. Often we deal with large quantities of different devices. Like a said, I'm just nitpicking.

Overall: This program cuts our paper cost and review time while increasing efficiency and accuracy.

Countfire Review

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of functions and effortless takeoff of multiple items

Cons: There is no automatic scale set or you cant measure say a doorway and tell countfire it should be 0.8m and it calculates the scale

Overall: Brilliant bit of kit

Quick and easy!

Oct 05, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Its very simple to understand with lots of pointers and tips to get you doing. It is also very easy to use and packed with keyboard short cuts to help you find you way around.

Cons: It requires the use of a dropbox which might not always be practical in companies which have limited internet browsing.

Vendor Response

by Rapid Tender on October 31, 2017

Thanks Joseph! In addition to Dropbox, Countfire actually supports OneDrive now too.

Great Software!

Apr 01, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: - easy to use

- when counting all references on one drawing it will automatically pick them out in the other drawings you have under the same project

Cons: - although I don't mind you having access to my screen and its great that if I ask you for help you are able to show me a video tutorial using my projects. However we as a company like to ensure our projects are safe and that project information isn't being shared with other companies.

Quick, Accurate & Easy

May 26, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I was very pleased with how quick the customer support team are to deal with and help with any issues.

Extremely Happy with this software

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very user friendly and time saving! With efficient ways of checking the marked up drawing, we have been able to reduce the amount of mistakes, and therefore costs to the company.

If any issues occur when using the software, you can use the help section on the software and request help from a member of the Countfire Team, who reply back extremely quickly!

Cons: Almost all of my experiences with this software is positive.

However, after the initial training, it does take a couple of times to fully familiarize yourself with all parts of the software.

Overall: We are extremely happy with our overall experience using Countfire. The customer service has been amazing and we receive lots of support when needed. The time saved using this software has made a great impact on our company.

Countfire has changed he way I work

Aug 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Dramatic reduction in completing take off's

Add and omit exercise are painless and easy.

Time and saving on drawing production.

Cons: None...........................................

Overall: The time that I save now completing take off's using Countfire has freed me up to spend more time on other duties that are incorporated in my role. I'm also having more time to generate costs within the deadlines and increasing the amount of tenders completed.

Quick Takeoff Solution

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its a lot faster than manually counting drawings, the ability to be able to check the outputs to ensure everything is correct, gives you the confidence that it is 100%

Cons: The cost of the solution is quite high considering its simplicity

Overall: We are now able to significantly process a lot more drawings than when we were manually counting drawings. This has increased productivity significantly

The people behind Countfire make the product Great

Dec 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer support is really excellent and cuts time spent learning to use of the software dramatically. The guys behind Countfire respond to even the simplest query immediately and take the initiative to get in touch and show how to do things in better or faster ways.

Cons: Like any software Countfire takes some getting used to.

Overall: Great communication.

Neutral

Oct 31, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: When a pdf is is drawn properly it works great. Automatic counting etc. No I'm just trying to reach 100 characters

Cons: When a pdf is not drawn properly, i may as well count manually. Which is mostly the case.

Simple things could be added to improve experience, such as a plan multiplier for drawings that cover multiple levels.

Overall: When everything is peachy it works great and is fast.

Easy to use, Great customer service.

Sep 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the fact we can increase our productivity with both speed and accuracy without the expense of employing an additional estimator.

Easy to use programme reducing the time taken taking off quantities.

Nov 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use being able to breakdown the drawings into areas to suit the Tender Analysis Breakdown detailing disciplines & areas

Overall: Time Saving

Kirby Countfire review

Sep 22, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Speed

Cons: Sometimes software picks up similar symbols, with check mechanisms this is eliminated

Overall: Very good, , speed, excellent support , features user friendly with keyboard shortcuts helpful..

Control mechanisms very good and you can see that it is designed to meet the requirements of Building Services estimating.

Recommendations to other buyers: Next step to develop 2nd fix circuitry into the software, and make system 100% takeoff user firendly

Excellent Package.

Nov 03, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For someone with what I describe as a limited Computer knowledge it was very easy to use and when i did have any problems the Customer Support Team were Fantastic.

Cons: I think it probably depends upon the standard of drawing you are Tendering from but we found you had to copy alot of the same symbol to pick them all up.

Overall: It saves an amazing amount of time from manually completing Take offs from drawings mainly due to the fact that as your working on 1 drawing the package is actually completing the take offs of all other drawings you have submitted in the background.

Excellent App

Apr 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The time you spend in a hole proyect is a Time saver

Cons: at this point everything is fine

Overall: I tested it in a very complex proyect that probably in the normal way (printing the drawings and counting manually) it could take more than a week, but using countfire it took only 1 hour and a half. Save time, save money and most important give accurate information.

Recommendations to other buyers: not at this moment

Great Software, Great People.

Dec 15, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Customer Support and Ease of use

Cons: Slow Loading times when selecting drawings

Overall: Countfire is a useful software for take-offs, saving time and money from printing and manually counting, you select a symbol and it automatically counts it across all of the drawings! An improvement would be an auto-orientation correction. As currently if a symbol is rotated at all or displayed slightly differently it won't register it and you have to select that individual symbol for it to recognize it. Although the development of the software has been fantastic and the customer support is second to none! never experienced such great customer support! Well done

Vendor Response

by Rapid Tender on October 31, 2017

Thanks Ben! I wanted to let you know we've just released a feature which allows you to automatically count symbols that are the same, but rotated through different angles :)

Very helpful staff. good pre sales period. great software

Aug 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Accurate pin point reviews of drawings and measuring along with demaracations covers all bases. Very detailed and produces great information to give to the customer

Cons: Takes a bit to get your head around at first but not an issue and is expected. Eased through initial process by good staff team

Countfire has made counting more streamline and efficient.

Jul 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Symbol recognition is powerful and easy to use.

Collating is made easier to extract when using Excel for other job aspects.

Cons: Not entirely compatible with drawings created from certain CAD or drawing software. The ability to manually count rectifies this but not entirely.

Overall: makes counting 500% faster

Countfire Takeoff Software

Apr 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: No more printing plans, automated counting and the manual measuring.

Easy to use.

Overall: Two weeks into our trial period and I cant believe we did not buy this years ago. This software takes all the labour out of manual counting and presents the result in Excel format ready to integrate into any pricing document.

You always get the feeling the lads are there in the background watching you because if any issues arrive they are on the messenger straight away to talk you through it.

Recommendations to other buyers: A handy program to convert pdf pricing documents to excel would leave Countfire as a one stop shop for all takeoff needs.

Very Good Overall, Any Processing Problems Have Been Dealt With Quickly and Always With a Solution.

May 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have better things to do than manually markup drawings, It's probably shortened the process by about 75-80%. I've found other uses for its capabilities, so it's, even more, cost effective than just its use of tender bids.

Cons: Having to pay.

Overall: Not having to waste time producing hand markups

In theory its a fantastic system but in execution it can be slow and tedious at times.

Jun 02, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great online support, automatic symbol recognition, good checks, and reports. No installation, being able to operate from any computer via the browser.

Cons: Can be slow to load drawings particularly switching between drawings.

Can be slow to process drawings.

Needs a drawing revision function, to update/switch between drawing revisions and identify/compare changes easily.

Dependent on drawings being developed correctly to suit the needs of the software which can be difficult when dealing with consultants.

Overall: Accurate and backed up take-offs in a detailed excel report but can be slower than would like to get it all taken-off, checked, demarcated and corrections made.

All round very good sortware

Sep 09, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: (I know that you are working on this) but linear measurement would be very useful.

(Hard to explain) Not a huge problem, but when you have a lot of selections and have to scroll down to select the bottom one you can't because there are three lines of commentary in the way.

Very quick for doing a job with repetitive floor.

New update was very useful.

Vendor Response

by Rapid Tender on March 11, 2016

Thanks Jamie! Wanted to post an update on this one. Linear measurements are now live, along with area measurements. Also, in addition true automatic counting, we've added a manual count function too. In terms of the scrolling down bug you reported, that's now fixed too!

Once we had familiarized ourselves with the system the ease of use and efficiency gained has

Oct 31, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: Reduces the time spent counting items when we have a job over 3 floors

Cons: Not able to read all types of PDF files, and we have to send off to have the files adapted. Some PDF files are not able to be counted at all.

Overall: Already answered in previous questions

Very helpful piece of software to quickly take off drawings. Excellent support.

Nov 09, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Intuitive to use. Accurate. Excellent customer support. Works on Chrome so can be easily worked on from multiple locations, on the road, in the office.

Overall: Quicker takeoffs means more time can be spent doing deeper more profitable work.

Very quick to pick up, good piece of SW

Sep 09, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The helpdesk support is second to none, very helpful knowledgeable guys.

the only cons are not being able to exclude something from the count easily, but this rarely affects how we use countfire.

Vendor Response

by Rapid Tender on March 11, 2016

Thanks for your kind words about our support Roger! Quick note regarding excluding items from the counts. We've got demarcations that allow you to easily split quantities down into different areas (even after you've finished a project), and it's also possible to create a separate class of symbol that you can ignore in Countfire's final outputs.