---
title: "Countfire Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Countfire the right Electrical Estimating solution for you? Explore 250 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/144811/Countfire/reviews/"
page_type: "reviews"
language: "en"
---

Countfire

4.8 (250)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Countfire

Ease of use

4.7

Customer Service

5.0

## Pros and Cons in Reviews

JH

Joe H

Junior EstimatorConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“It was especially useful for producing structured, repeatable estimates without having to manually calculate everything each time.“

May 11, 2026

JD

Jon D

Senior Bid EstimatorTelecommunications, 11 - 50 employeesUsed the software for: 6-12 months.

“Sometimes, (dependant on the quality of the drawings) the software struggles to pick up the symbols correctly leading to having to carry out a manual count“

May 13, 2026

HW

Harry W

Electrical EstimatorConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“I kind the measurements that I can take off are incredibly quick and precise with good mental security that the project is correctly taken off. “

June 7, 2026

AM

Andy M

estimatorConstruction, 2 - 10 employeesUsed the software for: 1-2 years.

“Sometimes it seems like it can be a bit numb - id click on an item and it wouldnt have selected it, which can result in counting the wrong items.“

March 22, 2026

CW

Craig W

Electrcal Estimator and BuyerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months.

“I use the manual count function marking up the drawings and this is a great way of doing take off's for me.“

September 11, 2025

CW

Craig W

Electrcal Estimator and BuyerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months.

“The auto count function does not suit the drawings we receive as they are marked up with lots of other markings which confuses the icon's.“

September 11, 2025

VM

Vimal M

Mechanical EstimatorConstruction, 51 - 200 employeesUsed the software for: Less than 6 months.

“So far it's been excellent, I am taking off drawings with ease and with time i will improve my efficiency of taking off drawings .“

April 24, 2026

SS

Steven S

EstimatorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months.

“The estimating tool is clunky and difficult to adjust from takeoffs as items are already grouped by drawings.“

September 24, 2025

## Showing most helpful reviews

Showing 1-25 of 250 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nicholas B.  
Director of ARCS Division  
Construction  
Used the software for: Less than 6 months

### "Future of Estimating"

October 26, 2021

5.0

Pros

Countfire is a dream to use. It does everything I wanted when I imagined a program to help automate the takeoff process, and they are still improving and adding more. The ability to hide the background and define zones are two features that make complicated plans go so much quicker. Out of the hundreds of projects we've completed already, very few have issues that hinder the programs functionality. But when something like that does pop up, there is always somebody to respond quickly and take a look. They always are happy to hear customer feedback and take suggestions. I can't say enough good about the team behind this software, they are going to change the industry. I can't believe a couple of months ago in 2021 I was still printing drawings and using a yellow highlighter.

Cons

What I like least about the software is the output excel file is a bit complicated compared to what we are used to. I only count devices of one discipline at a time, there is really no reason for more than one sheet. After I download the take off from countfire I always delete about half the rows / columns and transpose the x and y.

Alternatives considered

[STACK](https://www.capterra.com/p/147181/STACK-Takeoff/)

Reason for choosing Countfire

Stack was mostly manual counting, and charged extra for the auto count that was slow and rarely worked.

Review Source

SH

Steven H.  
Senior Electrical Estimator  
Construction  
Used the software for: 2+ years

### "Excellent software and a must-have as Estimator"

May 22, 2026

5.0

Excellent software and support from Countfire with any issues has been faultless. Countfire are always looking to improve the software too.

Pros

Intuitive software that's easy to use, saves time and accurate. Interface is clear and responsive. The formatted Excel document is also very useful.

Cons

I'd like the ability to add symbols and multiply to provide a marked-up drawing. For example drawing linear fittings and placing them on a layout.

Review Source

Response from Countfire

May 27, 2026

Thank you for the great review Steven! While you are able to add points and produce marked up output drawings, I can see how it would be handy to add specific symbols to the drawing. You can add your vote to our feature request for this – just click "Give feedback" on the orange button in the bottom right hand corner of Countfire and search for "Customise symbols and measures". You're spot on – our support team are on hand to make sure you can get the most out of the software and, if you do have any feedback, just let us know. We're keen to hear exactly what you would like to see in-app so Countfire can be as useful as possible.

Olivia B.  
Junior project manager  
Design  
Used the software for: 6-12 months

### "I love this software"

April 30, 2024

5.0

This program saves so much time and the exports are easily readable.

Pros

I love the customer support and the time it saves me.

Cons

There are some features that are unavailable right now, but they are constantly making improvements. I actually just had something I voted for added to the functionality of the program.

Switched from

[Bluebeam Revu](https://www.capterra.com/p/121586/Bluebeam-PDF-Revu/)

The technology is vastly more advanced than bluebeam.

Review Source

Response from Countfire

May 8, 2024

Awesome review – thanks Olivia! We're super proud of our support – we have a live chat to answer any questions you have and offer free online training to make sure you're getting the most out of the software. Great to hear you're able to save time and produce easily-readable outputs. You're spot on – our technical team are constantly working to release hundreds of platform enhancements every year to make Countfire even better. We encourage our users to 'Give feedback' on the orange button at the bottom right hand corner of Countfire.

KC

Kevin C.  
Electrical Manager  
Construction  
Used the software for: 1-2 years

### "Countfire, an everyday non negotiable. "

March 5, 2026

5.0

Fantastic to use and crucial to turn around estimates quickly. Customer service is fantastic however due to ease of use, there are very rarely any major issues to deal with.

Pros

Easy to use. Saves a huge amount of time on take-offs. Presents the data in a format which is easy to interpret.

Cons

Some larger drawings can affect the functionality of the software and slow down take-offs. This is more a drawing quality issue though.

Review Source

Response from Countfire

March 10, 2026

Thank you for the awesome review Kevin. "An everyday non negotiable" – love it! Great to hear Countfire is saving you a huge amount of time on your takeoffs. You're spot on – depending on the way the drawings have been created, sometimes they can be super complex which can cause some slow down in-app. If you run into this, it's always worth sending us a message on the orange support button at the bottom right hand corner of the app. We can take a look at what you're running into, and our technical team can often apply a fix to improve the drawings complexity, reducing the impact on your takeoff experience.

TE

Tyler E.  
Mechanical Estimator  
Construction  
Used the software for: I used a free trial

### "Mechanical Take Off Software"

March 11, 2026

5.0

Positive experience, fortunately I work alongside electricians who know the system very well and they have been able to help me get into the swing of things straight away.

Pros

Ability to use the system as a mechanical estimator, I always assumed that it was electrically biased. The support team are there around the clock and quickly get back and solve your issues or answer any queries you have.

Cons

I think being able to reduce the size of measurements and take off symbols. It can get quite clustered at the end of the job, despite having the ability to remove layers of the drawings.

Review Source

Response from Countfire

March 24, 2026

Thanks for the great review Tyler! You're not wrong – Countfire was originally designed for use on electrical estimates, however as we have released updates and improvements, we've developed a bunch of features which can be super helpful for mechanical estimates too. Awesome to hear you've found our support helpful. I can definitely see how it would be useful to reduce the size of your measurement and point markups on your takeoff. We have a feature request for this and you can add your vote by clicking "Give feedback" on the orange button in the bottom right hand corner of the app. To find this feature request and add your vote, just search for "Customise symbols and measures".

JZ

Jacek Z.  
Inside Salaes Manager  
Wholesale  
Used the software for: Less than 6 months

### "Countfire Saves Time, But Has a Learning Curve"

October 20, 2025

5.0

Overall, Countfire has made my estimating process faster, more accurate, and far less stressful. It’s a must-have tool for any electrical contractor or estimator looking to modernize their workflow.

Pros

I’ve been using Countfire for a two months now, and it’s completely transformed how I handle electrical estimating. What I like most is the true automated takeoff feature—it allows me to mark up symbols on one drawing and instantly counts them across all drawings. This alone has saved me hours of manual work and significantly reduced errors.

Cons

For highly detailed or non-standard drawings, the automation sometimes struggles to interpret symbols or layouts accurately, requiring manual adjustments.

Review Source

Response from Countfire

November 3, 2025

What a great review – thanks Jacek 😊 Awesome to hear you've saved hours of manual work and significantly reduced errors! We do appreciate there is a learning curve when you start out with Countfire. To help get you through it, and seeing the benefits as soon as possible, our support team are available for 1-2-1 training sessions and we also have a live chat in-app to help with any questions as you're completing your projects. Depending on how the drawings have been created, it can sometimes be slightly more difficult to find matches for your selections. However, we have a bunch of features to help you complete your takeoffs as efficiently and accurately as possible. Just send us a message on the orange button in the bottom right hand corner of Countfire and we can walk you through the best way to handle your symbols.

PE

Paul E.  
Electrical Estimator  
Construction  
Used the software for: 1-2 years

### "Countfire review"

January 19, 2026

5.0

my overall experience is very good, countfire its self is great it is just very dependant on the level of the drawing fed in to it.

Pros

the way it counts across drawings is great, the way you can side by side documents to assess changes in specs etc is brilliant, and how you can override drawings with new stages.

Cons

the only real problems i have with it is normally if the drawing is bad i.e it has images on it and not done correctly at the designer end.

Review Source

Response from Countfire

January 27, 2026

What a great review – thank you Paul! Great to hear you're benefitting from our specification comparison tool as well as Countfire's takeoff tools. You're right, depending on the way the drawing has been created, this can sometimes cause issues on your takeoff. However, I'd always recommend sending us a message on the orange button in the bottom right hand corner of the app if you run into anything like this – our technical team can take a look at your drawings to see what we can do to help improve them.

EW

Ethan W.  
Assistant Quantity Surveyor  
Construction  
Used the software for: Less than 6 months

### "Great! Would Recommend"

June 12, 2026

4.0

Overall good experience with countfire. I really liked the scanning feature, and when ive eventually exported the take off, the checklist is a great feature as a final check of my quantities

Pros

The scanning feature is great and can really help reduce time, also the feature to reconfigure your selected item is a nice touch.

Cons

I don't like that you cannot individually download dicsiplines. It takes a long time and would be much shorter if i could download individually.

Review Source

Response from Countfire

June 23, 2026

Thanks for your review Ethan Great to hear you're finding Count and match reclassification helpful! Once you have completed your work, you do need to export your takeoff to access your outputs including your checks, drawings and quantities. Exporting typically only takes a few minutes but this can differ depending on a few factors including the size of the project, the complexity of the drawings and symbols, and the cleanliness of the selections in your takeoff. If your takeoff is taking a long time to export, I'd recommend reaching out to our support team on the orange button in the bottom right hand corner of Countfire and we can look into it for you. I can see how downloading your disciplines individually could definitely help to streamline your processes on complex projects. You can add your vote to our feature request for this by clicking 'Give feedback' on our orange support button and searching for "Choose which parts of takeoff to download".

DF

Dermot F.  
Estimator  
Construction  
Used the software for: Less than 6 months

### "Countfire Review"

May 21, 2026

4.0

So far, very good. The software is great for doing take-offs quickly. Its a really time saver when you are under pressure to get a job priced.

Pros

Its very user friendly. Easy to use and when your unsure of something, the countfire team are quick to help.

Cons

I don't like that you cant put drawings together. For example, if a floor is broken into 4 drawings. It would be nice to be able to set the drawings together and measure across 1 page.

Review Source

Response from Countfire

June 9, 2026

Thank you for the great review Dermot – great to hear it's easy to use! You do have the option to create a floor plan when your layout is split across multiple drawings but I really appreciate your feedback on wanting to take off measurements across your floor plan. We have a feature request for this. To add your vote, just click "Give feedback" on the orange button in the bottom right hand corner of Countfire and search for "Measurements on drawing comparisons, floorplans and overlays".

LM

Lauren M.  
Admin Assistant  
Construction  
Used the software for: Less than 6 months

### "Customer Service beaten by none!!!!"

May 21, 2026

5.0

So user friendly because of the team! I had no experience with Electrical drawings and was a bit terrified of learning this but i have to say, they make you feel like a pro!

Pros

The customer service support is second to none!!! The Countfire Team are so friendly and patient!!! The get back to you within 2 minutes.

Cons

n/a- there is nothing that i would consider a fault or down side, this system really does save a whole heap of printing, time, frustration!!

Review Source

Response from Countfire

June 9, 2026

What an awesome review, thank you Lauren! We're super proud of our support. We provide 1-2-1 training sessions to make sure you can get the most out of the software and , if you have any questions as you're working in the app, you can send us a message on the orange button in the bottom right hand corner. During our standard working hours (8:30am-5:30pm UK time), our typical response time is under 2 minutes.

EH

Emma H.  
Proposals Manager  
Computer & Network Security  
Used the software for: Less than 6 months

### "Best for Take Off's"

May 14, 2024

5.0

Really positive, everyone i have dealt with has been extremely helpful

Pros

You can complete take offs with covering 1 item multiple times in 1 symbol or you can manually count them off using the measure tool. You can overlap drawings, this is great when you have multiple drawings for 1 floor for example

Cons

Sometimes the dropbox link isnt sent o my email once processing my take off.

Switched from

[RAPID](https://www.capterra.com/p/27888/RAPID/)

Their IT solutions didnt meet the standards we have to follow. Countfire is also a much more user friendly system

Review Source

Response from Countfire

May 24, 2024

Thanks for the amazing review Emma! We have a bunch of features to help you takeoff your drawings super quickly and accurately including our automatic counting tools and our measure tools. Great to hear you're finding the Floor plan feature helpful – it allows you to stitch your drawings together to see the whole layout in a single view. There are a few different ways to access your takeoff outputs. As well as Dropbox and OneDrive integrations, you can also download them directly from the app. If you ever have an issue accessing your outputs, just send us a message on our in-app live chat at the orange button in the bottom right hand corner of Countfire – our support team will be happy to help get it sorted for you.

CW

Clare W.  
PreSales Manager  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Streamlined, Supported, and Seriously Efficient 🌟🌟"

July 4, 2025

4.0

My overall experience with Countfire has been spot on. It’s fast, intuitive, and has really helped us streamline how we handle take-offs. On top of that, both \[sensitive content hidden\] have made the training and day-to-day use incredibly easy, no overcomplicating things, just straight to the point. Their response times are also brilliant, always quick to jump in and help if needed. Can’t fault the system or the team.

Pros

I like Countfire because it’s fast, accurate, and saves me a ton of time. It auto-picks symbols, keeps everything digital and tidy, and is really easy to use. No faff, no mistakes, just quicker quotes and cleaner take-offs.

Cons

Dislikes? Honestly, nothing so far. It just works. No glitches, no clunky interface, no wasted time. It does what it says on the tin and does it well

Review Source

Response from Countfire

July 14, 2025

What a great review – thanks Clare! Awesome to hear Countfire is saving you a ton of time. From our in-app chat to 1-2-1 training sessions, our support team are dedicated to making sure you can get the most out of the software. If you have any questions or you'd like to arrange additional training, just send us a message on the orange button in the bottom right hand corner of the app.

JR

Joe R.  
ELV Project Engineer  
Security and Investigations  
Used the software for: I used a free trial

### "Very fast and efficient, one minor niggle"

September 30, 2025

5.0

My experience has been very good, saved me a lot of time compared to the old unreliable ways of take offs

Pros

The ability to make take offs from multiple documents/plans very quickly The ease of creating zones across plans

Cons

When making the same two zones across multiple plans e.g exterior and interior to separate CCTV systems, the generated spreadsheet does not show you a total for each zone across all plans only a total per zone for each plan, this means you have to manually add them up which is quite time consuming

Review Source

Response from Countfire

October 15, 2025

Thank you for your review Joe You're spot on – Countfire automatically looks for your symbols across all drawings in a discipline making it super easy to count multiple drawings. I can definitely see how it would be helpful to have totals per zone on your output spreadsheet. We have a feature request for this. You can add your vote on the orange button in the bottom right hand corner of Countfire. Just click 'Give feedback' and search "Group by zone within Excel spreadsheet". Awesome to hear Countfire has saved you time and improved reliability on your takeoffs!

DB

Daryn B.  
Electrical Pre Construction  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Countfire is a brilliant bit of technology "

March 11, 2025

5.0

It was brilliant. I feel like it was fairly straight forward to pick up. \[sensitive content hidden\] did great at training me. She was patient and also let me go ahead and do it as well without telling me every single step. I learn from doing so \[sensitive content hidden\] gave me the chance to jump ahead a bit and when I made a mistake she showed me how to correct it and I found this very helpful.

Pros

I find it very interesting learning a more up to date programme rather than the old fashioned way of highlighter and paper drawings.

Cons

The saving every few moves, sometimes when under pressure to get work done you forget to save every few moves. Other than that though it was great.

Review Source

Response from Countfire

March 26, 2025

What a fantastic review – thanks Daryn! Thank you for the feedback on saving your work. We have a feature request for the ability to autosave. To add your vote head to 'Give feedback' on the orange button in the bottom right hand corner of Countfire and search for "Autosave Feature". Awesome to hear you had a great time on your training session. We offer 1-2-1 training sessions with our support team to help you get started and make sure you're getting the most out of the software.

AH

Andrew H.  
Electrical Estimator  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Very happy with first year on the system"

February 13, 2025

4.0

Once you get up and running on the software it becomes very easy to use. The system support are very good

Pros

Counting the same symbol across multiple sheets/drawings saves a lot of time on bigger projects. The system support being constantly available, a real person and happy to help is a major plus as you get solutions and ways to improve instantly rather than taking days on some other software.

Cons

The 'measure' tab could do with some refining. More symbols that are specific to what will generally be counted in addition to those that are there such as a 'T' for Tees, 'B' for Bend, 'X' for crosses/intersections, 'R' for Reducers, 'E' for endcap etc. Also allowing options to fix the colours for a group of items.

Review Source

Response from Countfire

February 24, 2025

Thanks for the review Andrew – great to hear you're saving time on your projects! Appreciate the feedback on the 'Measure' tab. We have a range of shapes and colours available on our manual counting tool to help you count items which don't have symbols but I can definitely see how it would be helpful to have a wider selection – we have a feature request for that. You can add your vote by going to 'Give feedback' on the orange button in the bottom right hand corner of Countfire and searching for 'Ability to customise symbols and measures'. We also have a feature request for the ability to 'Allocate a colour to groups'. You can add your vote to this feature request too 😊

SE

Sam E.  
Estimating and Design Assistant  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Easy to use"

March 4, 2025

4.0

Pretty good, does the job and is easy to use

Pros

The GUI - easy and intuitive to use, navigation across the site is good

Cons

Can misread pdf's or symbols when doing takeoffs

Review Source

Response from Countfire

March 12, 2025

Thanks for the review Sam Great to hear you're finding Countfire easy to use! Sometimes there can be issues with your drawing which can affect your takeoff however this is super rare. If you run into any issues, I'd always recommend sending us a message on the orange button in the bottom right hand corner of the app – we can take a look at what you're running into and our technical team may be able to improve the quality of your drawings.

AB

Adam B.  
Commercial Director  
Construction  
Used the software for: Less than 6 months

### "Estimating software by Estimators for Estimators!"

April 25, 2025

5.0

Brilliant!! Made by Estimators for Estimators, which goes a long way in creating a brilliant product

Pros

How easy it is to use and the speed in which takeoffs can be done!

Cons

How you can only assign one laptop to an account

Review Source

Response from Countfire

May 12, 2025

Thanks for the awesome review Adam Made by Estimators for Estimators – that's what we're all about! As Countfire licences are assigned to individual users, you are able to log in on up to 2 devices as long as they are in different locations, however you're not able to log in on multiple devices in the same location. If this doesn't quite fit your needs, send us a message on the orange button in the bottom right hand corner of Countfire and we'll see what we can do to help.

DG

Dan G.  
Tendering Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Great customer service and overall product"

October 31, 2024

4.0

It did not take me long to get used to the controls and like mentioned customer service again is unmatched.

Pros

Biggest pro is the customer service!! any queries I have are dealt with extremely fast. Product wise the ease of use and time saved in my job is invaluable.

Cons

I think the biggest con is the lack of ability to change/swap items into different groups. Its not a massive deal its just more time consuming without that ability.

Review Source

Response from Countfire

November 11, 2024

"Biggest pro is the customer service" – love it Dan! Our support is something we're super proud of – we provide free online training sessions and an in-app live chat to answer any questions and help you get the most out of the software. Awesome to hear you're finding Countfire easy to use and it's saving you time. You are able to move headings between groups however you're not currently able to move measurements between your headings though I can definitely see how this could be useful – we have a feature request for it. You can add your vote by searching 'Move measurements between headings' at the 'Give feedback' section on our orange support button in-app.

GM

George M.  
Electrical Estimator  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Positive Review"

October 23, 2024

5.0

Excellent, easy to use, helpful when requesting help.

Pros

Easy to use, speeds up take offs and pricing

Cons

I dont have any cons for this section...

Review Source

Response from Countfire

November 1, 2024

What a fantastic review – thanks George! If you do ever have questions or feedback, feel free to send us a message on the orange button in the bottom right hand corner of the app. Glad to hear you've found us helpful – from our in-app live chat to online training sessions, we're on hand to make sure you get the most out of Countfire.

AM

Alex M.  
Electrical Estimating Manager  
Construction  
Used the software for: Less than 6 months

### "Countfire is a yes from UKE"

October 11, 2024

5.0

I really rate countfire. it helps with everything leading forward installation as well as circuitry.

Pros

I like the sheer ease of the product and its accuracy.

Cons

Sometime it doesnt pick up everything if the drawings are badly drawn

Review Source

Response from Countfire

October 18, 2024

What a great review Alex – thank you! Awesome to hear you're finding Countfire easy to use and accurate. You're spot on – sometimes you might need to make additional selections to pick up all of your symbols if they aren't consistent on the drawings. Making a few selections is expected however if you find you're needing to make lots of selections, I'd recommend messaging us on the orange button in the bottom right hand corner of the app. We can take a look at your drawings to see if there's anything our technical team can do to improve their quality.

FB

Fredericksun B.  
Estimator  
Construction  
Used the software for: 6-12 months

### "Best Estimating Takeoff Software"

June 22, 2021

5.0

I've only been using it for a month or so but it has been very nice. The support team is phenomenal. They are very good at fixing any problems you might face. There is also a feature request page that you can request new features and everyone can vote on them and then the Countfire team will work on implementing that feature. The Countfire team is very active and always looking for new ways to make the experience better.

Pros

Features that I like the best: The Support: User Interface: I really like the clean simple user interface. It looks very nice and up to date unlike a lot of the competition. Autocount: In comparison to other software such as Livecount, Planswift, Bluebeam, eTakeoff, etc. Countfire is by far faster. I've used Livecount & Planswift the most. Countfire can do in 2 seconds what Livecount & Planswift takes 3 minutes to do. I can select a fixture type to autocount and it will find every fixture with extreme accuracy on every plan page in 2 seconds or less (Tested with a plan set of 120+ pages) Background Hide: Countfire has the ability to hide the background on a drawing. This is very useful when you have a messy plan set or when all the furniture and details are on the same page as the electrical. You can toggle it on and off. You can also define what is a part of the background and it will hide it. This makes it so much easier to see only the electrical stuff. Hide Counted Symbols. (Only works for symbols counted with autocount). This is a feature that most of the estimating takeoff software has but this does it in a much different way. It will actually hide the symbols that have been counted not just the digitizer count itself. This allows you to toggle off everything that has been counted and now you can see what hasn't been. This only works on the symbols that are counted with autocount. You can still hide the manual digitizer counts but it won't hide the symbol.

Cons

The estimating side isn't as advanced as some of the other competitors but they are currently working on a big update that will fix most of that.

Reason for choosing Countfire

Way faster and better support team.

Review Source

CD

Caelan D.  
Estimator  
Construction  
Used the software for: 6-12 months

### "One year review of the Countfire software"

January 15, 2024

4.0

Pros

The takeoff software allows the user to quickly takeoff any project. The symbol counting tool is impressive and in the future when the project is in a later build most estimators will use this software.

Cons

The technology, while impressive hasn't reached perfection yet. I believe in years to come this will no longer be a problem. An example of this is the symbol counting software which doesn't accurately take off every symbol. To counteract this Countfire allows you to take as many snippets of the symbol as you want. Hopefully in the near future this will no longer be an issue.

Review Source

Response from Countfire

January 19, 2024

Thanks for the review Caelan, glad you have been impressed with Countfire! Absolutely – it's great you have been able to complete your takeoffs quicker. We acknowledge there's always room for improvement – our product team work in two week cycles to release hundreds of platform enhancements a year. Countfire finds matches based on your selections. Occasionally, depending how the drawing has been created, symbols can be drawn differently so they don't automatically match with your first selection. To count these different symbols, just make additional selections under the same symbol heading. Really welcome feedback from our users. To submit a feature request click on the orange button in the bottom right-hand corner of the app and choose "Give Feedback".

DM

Daniel M.  
Estimator  
Construction  
Used the software for: 6-12 months

### "Good job, keep it up!"

September 2, 2024

5.0

the support team have been provided is brilliant, so a very good experience

Pros

the ease with which the software identifies the icons once the parameters are set.

Cons

where the same icon is slightly different the software can't yet differentiate

Review Source

Response from Countfire

September 13, 2024

Thanks for the great review Daniel! Awesome to hear you're finding it easy to count your symbols with Countfire. Glad to hear you had a very good experience with our support team! We're super proud of our support – we have a live chat to answer any questions you have and offer free online training to make sure you're getting the most out of the software. Sometimes symbols are drawn inconsistently when the drawings are created which can mean that you won't find many matches for your selections. I'd recommend sending us a message on the orange button in the bottom right hand corner and we can take a look at your drawings to see if there's anything we can do to improve your matches.

JY

Jacob Y.  
Commercial Manager UK  
Construction  
Used the software for: Less than 6 months

### "Countfire Introduction"

July 4, 2023

5.0

Excellent.Like with any new software it'll take time to get upto speed but the team were literally replying in minutes or seconds in some instances so any challenges or needs were answered immediately.

Pros

The software is extremely intelligent. Once i had set up one level of drawing for lighting and small power it instantly took to work completing other levels.

Cons

Ongoing takeoffs as a benchmark when halfway through the estimate. it would be good to see a current line in the sand at any give time.

Review Source

Response from Countfire

November 15, 2023

Thanks for the great review Jacob! Spot on – when you make a selection of a symbol on one drawing, Countfire will automatically count the symbol across all of your drawings in the discipline, speeding up the completion of your takeoff. We do have progress markers for your drawings. When the work on your drawing is saved, the marker will automatically change to yellow signifying your work is in progress. When you have completed your work and checked all symbols on your drawing have been selected, you can click the dot to change the progress marker to green. You can also change your project status on the main project page as you complete your takeoff and estimate and submit to your client – just click on the drop down menu in the top right corner of the page. It's great to hear you've found the support quick and helpful – we know that your time is valuable so we'll always try to resolve any issues as quickly as possible 👍

MC

Mark C.  
Mechanical Estimator  
Construction  
Used the software for: 2+ years

### "Mechanical take Offs"

February 9, 2023

5.0

I have found using Countfire really helpful as it is more accurate than printing and marking drawings and also i believe faster

Pros

I have found that even though it is mainly for the electrical trade i have adapted it with the help of the Countfire Team to mechanical use

Cons

Nothing. It has suited all my needs and assists in my day to day works

Review Source

Response from Countfire

July 11, 2023

Thanks so much for your kind review Mark. Yes, although it's not specifically designed for the mechanical trade, Countfire is flexible and you can adapt it to your way of working. It's great you've found using Countfire really helpful and more accurate than printing and marking drawings. I agree, it's definitely faster too as you don't have to worry about adding up your measurements or losing your place if you're interrupted - Countfire keeps a track of all that for you. Once you've finished your takeoff you also get a set of marked up drawings and a spreadsheet splitting out your quantities.

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