inMotion

4 / 5 26 reviews

Who Uses This Software?

We serve creative and marketing teams in almost every industry, including: Retail Consumer Goods Entertainment Education Hospitality Healthcare Finance Not for Profit Advertising


Average Ratings

26 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • inMotionNow
  • www.inmotionnow.com
  • Founded 1999
  • United States

About inMotion

inMotion is a task management solution designed for the unique needs of marketing and design teams. With inMotion, your team can improve visibility and control of project progress with a single tool to: intake project requests, launch projects and allocate resources, track tasks and deadlines, prioritize and pivot on workloads, and report on key productivity metrics. We'll help you automate most of your administrative tasks and save you at least 7 hours of work per team member, each week.


inMotion Features

  • Collaboration
  • Gantt Charts
  • Percent-Complete Tracking
  • Progress Tracking
  • Recurring Tasks
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Time Tracking

inMotion Reviews Recently Reviewed!

Simple to use and set up

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The service has been very inexpensive for our email needs, there are even multiple platforms you can use. Each has different set up and functionality aspects.

Cons: Unless there was a setting somewhere I missed, it did not sync with my mobile device which is where I primarily check email. That creates quite the challenge when looking for sent emails or specific info. Sometimes I have to check my phone and desktop both to find what I am looking for

Not very good

Mar 30, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: Nice concept for routing documents for review and redlining. The basic idea seems solid but the tools need to be better.

Cons: Markup tools are weak. It's like using a big thick black marker and you can't insert it into fine spaces where you want the text insertion to go. It was buggy, it wouldn't allow me to do anything at all until I adjusted the zoom level to an even percentage. Not really better than other redline markup tools that I have used.

Happy

Mar 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Some experience using. Becoming familiar. Need more time to learn.

Pros: Ease of use

Middle of the Road

Feb 16, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Comments: The software is relatively easy to use from the proofing standpoint. It does a good job of capturing feedback and changes. At times, our designers got confused on how to post a proof or understand what version they were posting. Overall, the software is reliable and is easy to access.

inMotion Delivers

Jan 13, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Using inMotion provides an easy way for our stakeholders to submit their requests. It makes scheduling projects quick and easy and ensures that they get done on time. The proofing workflow truly revolutionized how we were able to review creative throughout the company. While the reporting tools are not as robust as other similar software, inMotion really is cost effective and fits into our budget so it is easier to overlook. The best part is the customer support is top notch. The team responds quickly every time and really works hard to help resolve any issue. Plus they are beyond receptive to suggestions and recommendations for future updates.

Happy Creative Department

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, interface, and organization filters.

Cons: There really isn't anything that I don't like.

Overall: When we found InMotion, as a Department, we were very excited to dive into it and use. The sales staff on the other hand, being very set in their old ways of paper proofs, weren't too excited to switch. That is until they got into it - they are all now using InMotion and have been very happy with the program. I know that I can always count on your outstanding customer service for any new idea that may come up, for advice on how to streamline something better, or to trouble shoot and fix any obstacles we may have gotten into. Not to name names, (I'm going to anyway) but Dylan Boan has been awesome to work with and has always had exceptional response time and answers to my questions and fixes to problems. It's been a pleasure to work with him! We are very happy with InMotion overall and look forward to utilizing the new review environment and seeing what is in store for 2017.

Recommendations to other buyers: No, I think everything works well and is easy to use.

InMotion keeps us on-task and provides a centralized location for all job needs

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use from the start and continues to become more relevant as you set up templates and continue to refine your processes.

Cons: It lacks the ability to track financials in a way that's meaningful.

Overall: InMotion provides excellent support for its software and makes it painless to set-up, train users, launch, and keep using. In only one year of use, it's been critical in managing our work flow, increasing the accuracy of our quotes, and ensuring that our team profitable.

Recommendations to other buyers: Designed for creatives! The interface provides the tools you need to work effectively as an agency.

Great creative project management tool!

Jun 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I first started using used inMotion a few years back as a content reviewer and absolutely loved how much easier it made the entire review process. There was really no learning curve for our team and it helped take care of the communication and collaboration gaps we were having. When it came time at my current company to look for a solution, I got a chance to get deeper into the application and was impressed with how well it worked on the creative request and project management side. We found that the tool was definitely built with an eye for creative teams, more so than Basecamp and Office (which we'd been using prior to inMotion). I also love the customer service group. They are truly terrific to work with. Our entire team found inMotion to be incredibly helpful getting us started and working with us as we needed them to get questions answered. These guys speak the creative language.

Pros: Ease of Use Great (fun and passionate) team built for marketing and creative teams

Cons: Missing some of the more complex PM features (we didn't need or want them)

Recommendations to other buyers: Our biggest challenges were around timing and quality. We just had too many projects moving at once. We explored hiring a traffic manager but opted to go with a better system instead. We looked at a number of other solutions and ultimately chose inMotion. We've been really happy with it's ability to get us more productive.

User-friendly time saver!

Dec 18, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The implementation of the software was quick, painless and came with very straight forward training sessions that had our team up and running quicker than I expected. From sales to training and support, everyone was very responsive and helpful. I've used several other platforms and this is by far the most intuitive/easy to figure out -- and easiest to get others trained on and using.

Cons: Ability to copy/edit and save a new project request would be a welcome addition.

Recommendations to other buyers: Involve as many people as possible from your team on the web training sessions offered during implementation -- it really helps with adoption internally when they get to see how easy it is to use.

inMotion for a beginner

Dec 14, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I've only been using inMotion for a short time at a new gig I recently started at an inside creative agency for a large corporation. I've found it to be very easy to use. Setting up and routing project sthorugh review groups is very efficient and much easier than the old paper job jacket for every job.

Pros: Easy to navigate. Seamless review process. Setting up review groups makes it more efficient for everyone to know exactly where a project sit sin the review process.

Cons: A little clunky when you are just making a small simple edit. You have to log in and make the changes to the document on the screen and then submit. Sometimes it is easier to just hand write a quick edit on a comp and pass back to the studio. This is pretty minimal compared to the advantages.

InMotion has changed our workplace

Dec 14, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We use inMotion to receive client project requests, project management for a variety of projects and proofing. Couldn't be a better fit for us. It's the only software that lets us accomplish these things in one place while not requiring our IT department to manage the back end.

Pros: Easy to learn/use Huge amount of versatility and customization Customer support has been great Handles basically anything we throw at it

Cons: Occasionally proofs don't display properly (probably a transparency issue) Would like to be able to edit the review workflow at any time, not just the current tier Would like more options on setting the proof available reminder email (perhaps by project?)

Good resource, poor UI.

Dec 14, 2015
2/5
Overall
2 / 5
Ease of Use
5 / 5
Customer Support
3 / 5
Value for Money

Comments: The app works well for checking the status of proofs. However, actually reviewing anything can be a frustrating experience. The UI is difficult to navigate on both mobile and tablet. There are also bugs with saving comments. I have spent time entering a number of comments on a page, only for the app to give me an error when attempting to save the status. There will be times when the app will not let me open a proof, regardless of the file type. It is also only for Reviews. There is no additional project management options, like creating a project, assigning tasks, or checking off your own tasks. Being able to do this would be a huge benefit for managing projects when out of the office.

Pros: » Shows status of proofs » Allows for comments and approval status

Cons: » Commenting on proofs is buggy (won't save comments on occasion) » Frustrating user interface » Can't manage projects beyond reviewing proofs » Highlighting words on app doesn't work like desktop (selects characters vs. words)

Vendor Response

by inMotionNow on December 18, 2015

Thank you for your thoughtful comments. We rely on your honest feedback to continually make inMotion better, no matter how critical the feedback. Our product team is actively looking into the issues you experienced to ensure they don't happen again. We are also currently hard at work on re-building the Review and Approval portion of inMotion. It's a complete makeover and will incorporate years of feedback gathered from our customers. We're confident these updates will address many of the usability challenges you're having, in addition to making the already powerful features even better. Our mobile applications focus only on Review & Approval functionality, not Project Management, as a result of direct customer feedback. However, the new re-build will also bring major updates to our iOS and Android apps. Thanks again for taking the time to offer your feedback.

Really solid platform

Dec 08, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: My agency works closely with inMotionNow on several marketing campaigns, and we use this platform to move our creative projects along more quickly and efficiently. In using the platform for a few months, not only have we found that it saves our team a great deal of time by streamlining the creative review process, but it's also a great platform to collaborate with our clients as a team effort.

Pros: Easy to use interface. Ability to collaborate with several team members and clients in one place. Eliminates the hassle of updating multiple documents to reflect design and copy changes.

Cons: Sometimes the comments run off the page, but this is fixable by moving the comment box.

inMotion Software very Helpful

Nov 24, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I used this software while developing a site for a client. It streamlined everything for us, as the site was rather large and had a lot of pages that needed to be reviewed by a group of people.

Pros: Keeps everything very organized so everyone knows exactly what proofs are what. You can make edit notes to the proofs directly within the software.

Cons: If you don't have the email notification with the link to the proof, it is difficult to login to your account to find it on your own.

great customer service, lackluster interface

Oct 22, 2015
3/5
Overall
2 / 5
Ease of Use
5 / 5
Customer Support

Comments: The user interface is Flash-based, which by itself is a huge negative, and the way the tools are designed and work clearly indicate the work of engineering-led thinking and not UI-expert thinking. The markup tools are rudimentary at best, though I hear some upgrades are coming.
There are layers upon layers of menus with vague labeling. I understand this is a complex, configurable tool, but this product needs a thorough overhaul to break it out of its current antiquated approach to usability. On the plus side, the customer service team is super helpful in helping customize the tool for customer needs and helping users discover features buried by the poor interface design.

Vendor Response

by inMotionNow on February 17, 2017

[response updated 17-Feb-2017] Tye, Thank you for the thoughtful comments. We rely on the honest feedback from our customers to continually make our product better. I'm happy to share that inMotion has a completely redesigned review environment. The new review environment incorporates years of feedback gathered from users just like you! It's built on HTML5 (no more Flash!) and utilizes Google's material design principles to ensure streamlined ease-of use. We're confident these updates can address many of the usability challenges you're having, to make the already powerful features of inMotion even better. If you're interested in migrating to the new review environment, we would be happy to get you started. In the meantime, we welcome all manner of feedback and thanks for taking the time to offer it. - inMotionNow Customer Success Team

Coin Management Inc. mailer proof,

Oct 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: comment box came up easily but the edit copy should be seen as it would be read, wider rectangle.

Vendor Response

by inMotionNow on April 12, 2016

Thank you, William!

inMotion keeps projects moving

Oct 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: inMotion keeps our print projects moving along - crucial in the fast-paced environment we all work in. It's easy to use, the files are easy to navigate, and the results with our printer, Dolan Printing in Minneapolis, MN, are always of reliably high quality.

Great Software easy to use

Sep 23, 2015
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: Great Software easy to use

I really like the layout of it and available tools

Aug 26, 2015
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: Works really well and its user friendly

I had trouble with the app.

Aug 20, 2015
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: Once I down loaded the app it would not let me log in to view our ad. I tried setting up a new password and it wouldn't let me. Very difficult! I was on vacation and didn't have my lap top with me. Once I arrived back I was able to use the link bu I already missed my deadline of the ad!

Vendor Response

by inMotionNow on August 25, 2015

Hello Nicole, We're very sorry to hear about the challenges you had with our mobile app. And on vacation no less! For future reviews, we just released a new version of the app which makes the Reset Password option much easier to use. Our support team is always here to help should you ever need anything, and again, sorry for the trouble! We hope we have an opportunity to win back your trust very soon. - inMotionNow Customer Success Team

Workflow

Dec 06, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was introduced to this company at a design conference. Focused on solutions for creative and marketing teams. Web based application only. Helps creative teams get better at receiving inbound requests for work they ne d created. Neat proofing and review tools in browser and on iPad (slick tool) and Android (didn't try). Automates project steps around tasks and milestones. Reason to use - claims to speed up time to market by more than 50% by better managing intake, work steps and approvals. Supports content development for print, web, video. Enterprise ready. 10+ years in business.

Pros: this is a tool that can be used with very little experience as found it intuitive. Segments the users based on specific roles - business teams needing work and creative teams doing work. Automates almost evry work step from tasks by templates to proof routing (review routing rules is most valued component). Adoption is fast for teams that make requests and review content.

Cons: the project management tools are meant for fast turn projects. No issue tracking/bug tracking. Connects to external and cloud file storage like Dropbox, Sharefile, etc rather than hosting their own.

This is a great tool for creative teams supporting fast moving companies responsible for lots of content types and serving lots of business units.

Apr 27, 2017
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Apr 10, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Mar 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Mar 22, 2016
2/5
Overall
3 / 5
Ease of Use

Dec 14, 2015
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support
3 / 5
Value for Money