# BOSSDesk Pricing 2026 | Capterra > Learn more about BOSSDesk pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/144825/BOSS-Solutions/pricing --- # Pricing for BOSSDesk [4.7 (140)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) Write a Review! ## [BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/) has **3** pricing plans - Yes, has free trial - No free version **Credit Card Required:** No ### Essential $29 **Pricing Model:** Per User **Payment Frequency:** Per Month Essential plan includes: - Active Directory Integration - Agentless Asset Discovery - Asset Management - Automatic Discovery - CMDB ### Professional $29 **Pricing Model:** Per User **Payment Frequency:** Per Month Professional plan includes: - Active Directory Integration - Agentless Asset Discovery - Approvals - Asset Management - Automatic Discovery ### Enterprise $69 **Pricing Model:** Per User **Payment Frequency:** Per Month Enterprise plan includes: - Active Directory Integration - Agentless Asset Discovery - API Access - Approvals - Asset Management ## Popular alternatives to [BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/) Looking to learn more about Help Desk software similar to BOSSDesk? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by Zendesk [4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price:$115/month [LEARN MORE](https://www.capterra.com/p/164283/Zendesk/) by Freshworks [4.5 (3460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price:$19/month [LEARN MORE](https://www.capterra.com/p/124981/Freshdesk/) [Milvus](https://www.capterra.com/p/202528/Milvus/) by Milvus [4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) Starting Price:R$35/month [LEARN MORE](https://www.capterra.com/p/202528/Milvus/) by Freshworks [4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price:$19/month [LEARN MORE](https://www.capterra.com/p/132997/Freshservice/) by QualityUnit [4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price:$15/month [LEARN MORE](https://www.capterra.com/p/102188/LiveAgent/) [View all alternatives](https://www.capterra.com/p/144825/BOSS-Solutions/alternatives/) ## What do others say about [BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/) pricing? Value For Money[4.7(140)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) Pros Cons [Read All 140 Reviews](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) Read Full Reviews Below Joe M. IT Support Specialist II Utilities, 501-1,000 employees Used the software for: 2+ years ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 4.0 Features 4.0 Value for Money 5.0 Likelihood to Recommend 70% 7/10 Reviewer Source Source: Capterra May 20, 2026 "BossDesk is good but can grow yet to be gold standard." **Overall:** Overall, we have had a good experience in Bossdesk. Really wish something could be implemented however for dark mode users with copy paste between bossdesk, outlook, edge etc. Too many times information and emails copied have to be copied as plain text losing all previous formatting of the previously perfectly constructed information in the department drastically affecting the efficiency of Dark mode users. Some rely on Dark mode in order to avoid unnecessary eye strain throughout the work week. **Pros:** Ticket Management and workflow automation and the ability to get a general idea of how widespread issues are based on reporting we can pull **Cons:** I would like to see further configurability to boss desk workflows and the more placeholders for tasks and workflows to pull placeholder ticket information from and into tasks. We have a feature request submitted already. Chrys N. System Admin Public Policy, 1,001-5,000 employees Used the software for: Less than 6 months ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 5.0 Features 5.0 Value for Money 5.0 Likelihood to Recommend 90% 9/10 Reviewer Source Source: Capterra February 25, 2026 "BossDesk at work" **Overall:** Overall, I’d recommend it if you’re looking for a reliable help desk system without unnecessary complexity. It’s been a solid fit for our team so far. **Pros:** Overall, I’ve had a pretty positive experience. The ticketing system is straightforward and doesn’t feel overly complicated like some other ITSM tools I’ve tried. It’s easy to track requests, assign tickets, and monitor response times. The workflow customization is a big plus we were able to adjust categories, priorities, and SLAs to match how our team actually works. As for training, it was surprisingly smooth. The sessions were practical and focused on real scenarios instead of just walking through features. Within a short time, most of our team felt comfortable navigating the system. The learning curve isn’t bad at all for day-to-day tasks, though some of the more advanced automation features took a bit longer to fully understand. If I had to point out a downside, I’d say the interface isn’t the most modern-looking compared to some newer platforms, but it definitely gets the job done. **Cons:** Interface feels dated and advanced features take time to fully configure and reporting is limited ok [Read All 140 Reviews](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)