# Page 2 | Pipefy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Pipefy the right Workflow Management solution for you? Explore 321 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144848/Pipefy/reviews

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Pipefy

4.6 (321)

[View alternatives](https://www.capterra.com/p/144848/Pipefy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 2 - Reviews of Pipefy

## Showing most helpful reviews

Showing 26-50 of 321 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EM

Eugene M.  
CTO and Co-Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "It allows automation without any hassles"

April 22, 2026

5.0

Previously we had all types of said emails and phone calls exchanged because of our campus issues, now everything is preserved in a single location. I’m just glad I dont have to re-enter the same vendor info 10 times a day into 10 different systems.

Pros

The whole “no-code” thing is probably great, since I don’t need to know how to be an actual developer just to build a simple form. As I’m writing this, my coffee is starting to get cold, and the janitor is literally vacuuming underneath my desk right now. It works fairly well, although I thought it would fail when I tried to link some modules together.

Cons

I find the error messages to be absolutely terrible, since they never specify what really went wrong, so you are basically looking at a blank screen. Sometimes the pages hang up or freezes for a long time anticipation as if your internet connection has dropped but Infact the application is simply making it slowly loaded.

Review Source

KH

Kayla H.  
Lived Expert consultant  
Human Resources  
Used the software for: Less than 6 months

### "Easy to use just a little pricy"

April 30, 2026

3.0

Pipefy is an easy-to-use platform that helps teams stay organized and keep work moving. It uses a simple board-style layout (like sticky notes you can move across steps), so it’s easy to see what’s in progress and what’s done.

Pros

Ease of use, process customization, automation and collaboration. The app is very intuitive and you can create workflows quickly

Cons

Pricing. The more advance features are restricted and the pricing seems to be a little high. These also have occasional bug you’ve gotta deal with

Alternatives considered

[ClusterControl](https://www.capterra.com/p/142351/ClusterControl/)

Reason for choosing Pipefy

No decision has been made on which platform we will go with yet

Review Source

Megan M.  
Owner  
Commercial Real Estate  
Used the software for: I used a free trial

### "Pipefy reveiw"

December 11, 2025

4.0

Pros

What i like the most is that pipefy is easy to use and youbdont need to no how to code to make my workflow easier

Cons

Im just trying out pipefy as of right now so nothing to bad to say about it yet and hopefully i wont

Review Source

GB

Gedion B.  
Customer Manager  
Media Production  
Used the software for: 2+ years

### "A comprehensive recruitment solution."

March 16, 2025

4.0

The software is reliable recruitment management solution that streamlines all hiring processes and ensures increase in operational efficiency.

Pros

Rich features plus ease in implementation especially for new users. The product is also pocket friendly compared to its competitors.

Cons

The software has so many limitations which are based on what version of the software you are using.

Review Source

VB

Vinicius B.  
Head of People  
Computer Software  
Used the software for: 2+ years

### "Solução definitiva"

December 11, 2024

5.0

Excelente ferramenta para apoiar qualquer área. Ferramenta muito versátil, pratica e intuitiva.

Pros

Facilidade de uso e automações simples e praticas.

Cons

Custos por usuários e automações, além do serviço.

Alternatives considered

[Quickin](https://www.capterra.com/p/10025266/Quickin/)[Qulture.Rocks](https://www.capterra.com/p/192315/Qulture-Rocks/)

Reason for choosing Pipefy

Custo, praticidade, automações simples (no code)

Review Source

HK

Hassan K.  
Senior Auditor  
Accounting  
Used the software for: 2+ years

### "My Experience With Pipefy as a HR Solution "

September 4, 2024

5.0

Pros

I like that it comes with great AI automation features and also comes with great HR features. It also comes with great automation features.

Cons

Not a single issue with Pipefy. It is the best.

Review Source

FM

Fabrizio M.  
Technical Recruiter  
Human Resources  
Used the software for: 1-2 years

### "Handle your hiring pipeline like magic !"

September 13, 2024

5.0

I had to handle large amounts of applicants in different roles, this tool made it easier for the team to filter and pick candidates

Pros

Card interface to handle hiring pipeline was visually effective and time saving

Cons

Some of the integrations needed a couple tweaks but a good experience overall

Review Source

FS

Francisco S.  
Developer  
Computer Software  
Used the software for: Less than 6 months

### "I use Pipefy to manage our projects and workflows. It's been a game-changer for our team!"

October 9, 2024

4.0

Pros

Easy to use and customizable to fit our specific needs. Great for visualizing and tracking our processes.

Cons

Some advanced features require additional paid add-ons. Would love to see more built-in automation options.

Review Source

MB

Maximilian B.  
Business Intelligence Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "From Nutracap: A Long-Term and Satisfied User"

April 30, 2024

4.0

Our experience has been great. From working with our Account Growth Managers and Customer Success Representatives, to working with our Solutions Engineers, the team has been dedicated to delivering high-quality work and a product worth using.

Pros

Pipefy's user-friendly interface and no-code building solution allow us to easily train our team on new processes or process changes. In an evolving industry landscape, the agility offered by using Pipefy is critical to long-term success.

Cons

The variety of available apps is somewhat limited, which means we have to leverage 3rd party integrations for some of our processes.

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

The lack of organization in our processes lead to loss of data and inefficiencies in all areas.

Review Source

Daiane V.  
Bolsista de Iniciação Científica  
Research  
Used the software for: 2+ years

### "Um ótimo software para organização de tarefas"

December 10, 2022

5.0

O Pipefy contribuiu muito na minha atuação como líder dentro de uma empresa, permitindo que eu atribuísse tarefas e prazos para cada membro do meu time, verificasse como está o andamento de cada tarefa. Percebi que o software contribui muito para a produtividade e evita o atraso de prazos.

Pros

Gosto muito do estilo kanban de funcionamento do sotfware, ao mesmo tempo que as tarefas ficam fáceis de serem vistas, é possível detalhar bem as mesmas, acrescentando prazos, descrições, quem irá executá-las. Contribui muito para a organização de tarefas de cada setor da empresa e também permite que um setor saiba o que está acontecendo em outro, por exemplo, ajudando na integração de áreas da empresa.

Cons

É um software que apresenta muito recursos mas que não são tão óbvios, acredito que seria melhor se a empresa disponibilizasse um treinamento completo para seu uso.

Reason for choosing Pipefy

Porque a empresa que estava atuando recebeu acesso gratuito ao Pipefy (Empresa Júnior). A empresa também viu que o software era um dos mais completos do mercado e poderia contribuir muito para a eficiência dos processos e serviços realizados.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Porque a empresa que estava atuando recebeu acesso gratuito ao Pipefy (Empresa Júnior).

Review Source

Jessica D.  
Game Programmer  
Computer Software  
Used the software for: 2+ years

### "Pipefy is a versatile tool that may be used for a variety of purposes"

May 29, 2022

4.0

I'm deleting all of the cards I've generated on Trello and moving them to Pipefy, where I can better organize them. Everything is made easier by the use of custom fields. It is possible to use Pipefy to automate routine tasks, integrate APIs with other services, build MVPs, and more.

Pros

Because it allows me to break down my weekly to-do list into manageable chunks, the Sprint panel is one of my all-time favorite features. Pipefy has been a huge asset in streamlining and streamlining my company's operations. To better understand where the most errors were occurring, what steps might be done, and what procedures needed to be changed, I used this platform.

Cons

In my opinion, Pipefy is an excellent tool, although there are a few minor issues I'd like to have addressed. Because the expiration date is established by a date on the calendar, I would want you to have an option to select a time and in working hours, but there isn't one available.

Switched from

[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)

In terms of functionality, it's tops the charts. I recommend completing the free Pipefy University classes to have a better understanding of how the system operates and how to make better use of tools and automation to make your job simpler.

Review Source

Melissa H.  
Game Developer  
Computer Software  
Used the software for: 2+ years

### "Incredible collaboration tool that increases productivity"

June 5, 2022

4.0

Straightforward, user-friendly, and excellent for group projects — but most importantly, it helps you achieve your sales closing objectives. Customer service is also top-notch, with responses being quick. Those that are assigned a job are held accountable for their actions, and bottlenecks may be easily identified to remedy any issues. This allows clients to be involved in the process; they are able to track the development of their briefs. This, in my opinion, helps with the client's approval process.

Pros

Pipefy is a great tool since it allows you to develop and manage any type of process from the ground up. Pipefy handles everything from procurement to sales to recruitment to project management. To make your life simpler, you have the ability to attach documents, email check lists, and link to other pipes.

Cons

Pipefy's support staff is really helpful and patient while guiding you through this process, thus it's difficult to track down right now. They give you the opportunity to fail, which helps you learn how to utilize Pipefy better. This technology might be difficult to grasp and use at first, but it is worth the effort in the long run.

Switched from

[Sapling](https://www.capterra.com/p/151559/Sapling/)[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

You may use Pipefy to organize your work and chats by making your own deals, which can be linked to all of your emails. You can forecast and manage your deals using the insight tools and have a better knowledge of your progress.

Review Source

AA

Alexandre A.  
Executive Director  
Management Consulting  
Used the software for: 2+ years

### "Best Platform for Process Management"

October 20, 2022

5.0

It is a great Platform for Workflow and Process Management.

Pros

Easy to create, automate, and modify any type of workflow in your processes providing an efficient communication flow with all stakeholders and generates important metrics to control and monitore the execution of projects, tasks, routines, requests, etc.

Cons

The integration should be done directly by the user, without the need to involve the Pipefy Dev Team.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Pipefy

Easy to create, automate, and modify any type of workflow

Review Source

Shayla B.  
Human Resources Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Doing daily tasks is very easy with Pipefy"

January 10, 2023

4.0

We had no trouble learning to use and making effective use of this software because of how straightforward it is. It's true that we can make the whole team operate productively and efficiently thanks to the software, but it's too expensive for everyone to have access to it. This is especially true for team leaders, human resources, and project staff.

Pros

I really appreciate all the different workflow templates it provides; they make it simple to organize any kind of project or task list, and they can be easily modified to fit our needs. It also helps us keep track of all project expenses thanks to its accounting features like purchase order management, accounting, and invoicing.

Cons

I think it would be helpful if they integrated more complex metrics like performance and activity duration; for example, the Gantt chart could show how much time has passed since an activity was scheduled.

Switched from

[Procurify](https://www.capterra.com/p/129758/Procurify/)

It comes with a plethora of editable templates that may be adapted to suit the needs of virtually any enterprise. Important databases including customer, employee, contact, and bottleneck databases can help find activities that are slowing down the process and be eliminated.

Review Source

CS

Caroline S.  
Channels Manager  
Hospitality  
Used the software for: 6-12 months

### "Awesome"

April 18, 2022

5.0

Here we could create and develop very manual process in an easiest and automated way, which improve our results and evaluate our road to the success. All in one complete, very efficient and confident tool, Pipefy really does the difference in our daily work.

Pros

The easy way to built forms, flows and all project management here, also the CRM and communication tools we can set up, automations and integrations between different tools are really easy and a game changing here, because we can do all these in only one software, where all our team can have access and contribute, it saves a lot of time and work.

Cons

All the flows have to be created from a pre-formatted template or from the zero. There is no an addaptation we can do from a sheet or another software we have used, for example. It would help a lot if we wanted to migrate from another platform to Pipefy.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

The possibilities and integrations way better in Pipefy.

Review Source

Altair R.  
CEO  
Law Practice  
Used the software for: 1-2 years

### "Bom, mas faltam recursos e é caro para países com moeda desvalorizada como o Brasil"

January 29, 2022

3.0

Razoável e caríssima, mas encontramos nele algumas poucas funcionalidades que nos mantém ali e esperamos encontrar logo em outro software, pois o custo benefício torna a escalada impraticável.

Pros

1) O software é muito bom para gestão de processo e permite que as atividades sejam realizadas de forma realmente organizada. 2) Ele permite ocultar campos customizados com base em regras, um dos poucos fatores que nos mantém hoje com o software, pois isso mantém a atividade organizada em vários departamentos, evitando equívocos da equipe.

Cons

1) As automatizações dele deixem bastante à desejar, bem como a parte de portais e documentação. Estamos testando o Click Up em alguns setores e por detalhes ainda não realizamos a migração integral, pois às vezes precisamos usar um Integromat para realizar algo do Pipefy no próprio Pipefy, o que achamos um pouco absurdo. 2) A parte de documentação, para auxiliar o colaborador com Playbooks descentes e qualificados, é inexistente. Educar a equipe com cultura, playbook e coisas afins é algo que você não vai conseguir fazer no Pipefy. Eles tem uns tais de "Portais", mas a utilidade desses "Portais" é praticamente zero. Tanto que eles sequer desenvolvem de forma consistente essa área. 3) O Pipefy é uma empresa nascida no Brasil, mas ele não é precificado para empresas Brasileiras, pois 36 dólares por usuário e algumas cobranças extras realmente nos fazem procurar a todo momento alternativas para deixarmos o uso do Pipefy, já que estamos crescendo nossa equipe e eles não tem uma política boa de preço sequer para empresas brasileiras, como tem a RD Station, por exemplo, que é boa de negociar e entende os problemas do Brasil. Já os procurei para conversar e a resposta foi do tipo "Bah, não rola". Esse ponto foi o que gerou a maior antipatia da empresa ao Software e nos faz buscar alternativas. Por isso mantemos parelelamente uma conta, na Click Up, buscando em algum momento encontrar nessa outra ferramenta as pequenas funcionalidades que nos mantém no Pipefy até agora.

Alternatives considered

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Reason for choosing Pipefy

Infelizmente o ClickUp ainda não tem uma boa solução de banco de dados e gestão de campos personalizados baseados em regras de status e campos pré-populados, que permitam ocultação, não obrigatoriedade e coisas do tipo. Mas assim que tiverem, serão a ferramenta mais completa, sem dúvida e eles têm um custo benefício muito bom.

Review Source

Amir N.  
Co-Founder  
Utilities  
Used the software for: 2+ years

### "AMAZING product, service falls off cliff after you pay--not the start up they used to be "

June 2, 2022

5.0

Pros

Their tech stack is unreal. Their integration with Workato is seamless. There isnt much you cant do on the platform BUT their service structure is terrible these days.

Cons

This is my second time around and the experience of modeling and going live is not what it was like two years ago for the first project. They give you "x" amount of hours to model your "pipes". Zoom calls go against it, their strategizing time goes against it, bug fixes goes against it (that was the biggest turn off. Their developer designed our pipe with a major fundamental flaw and they refused to fix it {actually ignored my emails for weeks} unless I purchased more hours at $125 per hour). Its this perpetual loop they throw you in which constantly costs you money. I was not open to paying this, so decided to figure it out myself but was not able to as the developer designed it in a way where their own support team couldn't figure it out. So basically my project was taken hostage . They give you no documentation on the architecture and just basically throw you in the ocean , to sink or swim and will throw you a $125 p/h life boat if you wanna ride. Other than that, they are closed (ZERO support) after hours, weekends and Brazilian holidays. This is 2022, I do not know of another Saas that rolls like this? Even during biz hours, its a 90 min turn around Workato is an amazing integration tool but thats pricy also. .075 cents a ping , with most processes needing 2-3 calls to accomplish the goals.

Review Source

SL

Sarah L.  
Technology Services Coordinator  
Broadcast Media  
Used the software for: Less than 6 months

### "Clean, comprehensive, and well supported"

January 5, 2021

5.0

My company has only begun to integrate Pipefy into our organization and are excited to discover more ways we can use this innovative tool. So far we're using it for IT onboarding and offboarding, as well as screening staff and guests for Covid-19 symptoms when they're planning on going into our offices. I hope to identify more processes within our organization that would work well within Pipefy. I was especially impressed by the training that was provided during the implementation phase. It helped me gain an in-depth understanding of the tool quickly and has made it that much easier to work with. Getting that sort of training as a part of the implementation was unexpected and much appreciated. So far my experience working with the tool and interacting with the Pipefy team and community has been energizing and rewarding. I see great potential for a tool like this and hope to use it more thoroughly in the future.

Pros

The Pipefy interface is easy to navigate and get used to. The public forms especially are very clean and easy to use for both the user and the administrator. The feature for conditional fields was one of the main reasons why my company went with Pipefy over other solutions. It allows us to make complex forms with many if/then conditionals while keeping the form simple for the user and the output easy for us to work with as administrators. I've also found the Pipefy team incredibly easy to work with. Through every step of the process (sales, implementation, and now ongoing maintenance), the people I've worked with have been helpful, friendly, and prompt. The Pipefy Community is also an excellent resource for learning more about the tool, problem solving, and improving how we use the tool.

Cons

Having more integration of the different features within Pipefy would be appreciated. Having the automations for a single pipe, for example, be accessed and controlled from within the pipe would be more efficient than having to find them amongst the list of automations in the automation section. Reordering fields within the start form could also be improved if we were able to click and drag them or type in a number to reorder them. Right now, we have to move fields up and down with arrows which can be very time consuming when adding a new field that needs to go near the beginning of an existing form.

Review Source

Megan G.  
Chief Marketing Officer  
Consumer Goods  
Used the software for: 1-2 years

### "Pipefy - practical platform for task automation."

August 28, 2023

4.0

A notable advantage is its mobile app, which allows you to manage your processes on the go. Additionally, Pipefy offers process automation to minimize manual tasks and provides the option to create forms for mass data collection. Overall, Pipefy is a tool that has helped me and my team optmize various aspects of project management and team collaboration.

Pros

The first point that I have to highlight before anything else is its price, it is one of the cheapest automation software I have tried, what I like about Pipefy is its intuitive and easy to use interface, which allows even those with limited skills techniques start easily. Among its functions, they allow you to create complex flowcharts effortlessly, which is something useful for professionals who require precise visual representations. The platform not only supports real time comunication between team members, but also facilitates intrnal and external communications, making collaboration smooth.

Cons

Although it is a practical platform, its dashboard needs better organization, and a more colorful user interface, another point that need to be improved is the email system, many end up in the spam folder, and this is a lost communication with the client.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

it's cheaper

Review Source

LA

Leonardo A.  
Data Analyst  
Insurance  
Used the software for: 6-12 months

### "Ferramenta muito poderosa, mas com alguns gaps "

January 4, 2021

4.0

Pros

Eu adoro a facilidade de customização dos pipes e forms. Uma vez mapeado o processo, a implementação no Pipefy é simples. As automações também são boas e me permitem otimizar alguns passos manuais e ganhar tempo para o time.

Cons

Fora alguns bugs ocasionais (o pipebot não move um card, não atualiza um campo, etc), tem alguns problemas estruturais um pouco chatos. Por exemplo, eu não consigo mudar o tipo de um campo uma vez que ele foi criado. Se eu tenho um campo short text e quero mudar pra long text, não dá. Tenho que deletar o campo original e criar outro, quebrando todas as automações ligadas e etc. Além disso, eu não consigo via automação copiar um campo para outro de formato diferente. Se quiser copier um campo do tipo number (int) para um campo do tipo currency (float), não dá. Nem um campo short text para um long text. Seria fácil fazer um cast por trás disso, mas beleza. Fora que seria ótimo poder copiar um campo de tipo qualquer para outro de tipo text. Também não é possível fazer modificações em massa (selecionar vários cards para serem movidos ou deletados, por exemplo). Seria ótimo poder duplicar cards, também. Adoraria ter uma automação para que um card modificasse uma linha da database.

Alternatives considered

[Procurify](https://www.capterra.com/p/129758/Procurify/)

Review Source

JS

Julia S.  
Gerente Administrativa  
Marketing and Advertising  
Used the software for: 1-2 years

### "A melhor ferramenta que já encontrei para processos e para a gestão geral da minha empresa "

May 17, 2023

5.0

Já testamos outras ferramentas do mercado, mas nenhuma se compara ao Pipefy, ele supre todas as nossas necessidades hoje. Criamos pipes de praticamente todos os nossos processos aqui dentro da Agência, ele ajuda para que consigamos seguir todos os passos, para que tenhamos tudo organizado e também para acompanhar o que está acontecendo, como estão andando os trabalhos. E, como já falei, a função de configurar cada fase, colocar automações é ótima. Sem contar que posso integrar um pipe com outro, perfeito!

Pros

A função de configurar cada fase, colocar automações é sensacional.

Cons

O Pipefy parece ser complicado de usar, pois tem várias funções, mas é só uma primeira impressão, depois que você entende e pega o jeito, é bem tranquilo. O preço é um pouco mais alto que o restante do mercado, porém vale a pena todo o investimento

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Porque o Pipefy tem configurações e automações que não encontrei em nenhuma outra ferramenta.

Review Source

MC

Mrinal C.  
Account Manager  
Insurance  
Used the software for: 6-12 months

### "Pipefy - Keeping a tab on all cases/accounts without missing a thing."

August 11, 2022

5.0

Pros

Helps with keeping a sequential track of all action items.

Cons

Sometimes, the loading is slow. Also, moving a card from one stage to another, sometimes we have to reload the page as the card vanishes in the mid movement.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)

Reason for choosing Pipefy

Pricing was the main factor and customisation as well as ease of customisation.

Review Source

Laura H.  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: 1-2 years

### "It gives us flexibility in process management"

March 6, 2023

4.0

Any firm that wants to automate its workflow in a way that even its least tech-savvy employees can learn to utilize quickly and easily should look into Pipefy. It's a fantastic system for facilitating easier HR tasks including onboarding and employing new staff, monitoring expenditures, and more.

Pros

Those who use a wide variety of software for their jobs will appreciate how intuitive and easy to learn Pipefy is to use (like me). My processes are readily and effectively automated. It's easy to use and has been invaluable in helping me run my business. This stuff has been fantastic to use.

Cons

There must be enhanced channels of client interaction. A brand-new, radically different upgrade appeared suddenly. It completely threw us off schedule. Because of problems with their notifications, we've been looking for an alternative platform.

Switched from

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

Pipefy is a helpful program for handling business operations within a corporation. The best part is that it can be used to any procedure you can think of.

Review Source

SI

STEPHEN I.  
SALES OFFICER  
Automotive  
Used the software for: 1-2 years

### "MY EXPERIENCE WITH PIPEFY"

December 17, 2020

5.0

\* Pipefy offers easy communication between sales operation process. \* It has perfect for data storage for a very long period of time unlike the previous software we used. \* It is highly easy and fast to learn, this makes it beginner friendly \* It can be easily adjusted/modified to accommodate new sales operation process unlike the previous software we used \*It has a very high speed of communication and processing information \* Its feedback channel is easy and responses are fast and helpful in solving problems encountered when using the software

Pros

\* The filter options on pipefy makes it easy to search and track any sales process \* The workflow makes it possible to easily choose any stage and track sales operation processes \* It is very adaptable to new changes in the sales operation process. This makes it a highly effective and continuously useful for future innovation and variations in business models/operations

Cons

I noticed there are no demonstration videos/picturess for beginners. Adding demonstration pictures/videos will help new users have a better understanding of the range of services and amazing features offered by pipefy Also, pipefy lack to ability to serve as a communication tool between employees like Slack. For instance, employees can't have personal communication using pipefy, slack offers this feature

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Pipefy offers a better user friendly interface that is easy to transfer information and aids communication for the various sales operation with absolute ease. It is also beginner friendly

Review Source

lB

lucas B.  
marketing head  
Computer Software  
Used the software for: 1-2 years

### "Organization and efficiency"

July 1, 2021

5.0

Very good tool for companies that have an efficient integration sector that can automate automations and organize processes

Pros

Its high organizational capacity and efficiency in process management. Its integration is a little technical due to the range of features and its complexity, but it is worth all the investment.

Cons

Due to the amount of technical features and functions that are often confused, processes become disorganized and lost in the middle of use

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