# Page 6 | Pipefy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Pipefy the right Workflow Management solution for you? Explore 319 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144848/Pipefy/reviews

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Pipefy

4.6 (319)

[View alternatives](https://www.capterra.com/p/144848/Pipefy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Pipefy

## Showing most helpful reviews

Showing 126-150 of 319 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Customer Care Analyst  
Entertainment  
Used the software for: 1-2 years

### "My personal review"

October 15, 2018

4.0

Pros

The ease of structuring a new process and of tracking KPI's

Cons

Some delays in processing new infos when it comes to fill in the cards

Review Source

DB

Diego B.  
Designer  
Design  
Used the software for: 2+ years

### "A melhor ferramenta de controle de tarefas e projetos"

March 19, 2020

5.0

Esta sendo excelente. Com o pipefy consigo controlar o fluxo de novos orçamentos e mudo automaticamente os cards, conseguindo assim recuperar clientes através de emails automatizados.

Pros

O que mais gosto é a parte de controle de clientes, onde em cada pipe posso tentar recuperar um cliente com emaisl personalizados.

Cons

As vezes fica um pouco complexo a alteração de detalhes e demais configurações.

Review Source

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: I used a free trial

### "Muito bom, mas caro para países emergentes"

December 18, 2020

5.0

Muito bom! Consigo rodar todos os projetos sem atropelos e sem problemas

Pros

O software é muito completo e prático, gerenciar equipes com fica bastante rápido

Cons

O preço poderia ser diferenciado para países com moedas mais desvalorizadas, como o Brasil, por exemplo.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Pipefy

Preciso de coisas específicas que só encontrei no Pipefy ou que só eram possíveis realizar através dele.

Review Source

CL

Cassiano L.  
Gerente de Operações  
Computer & Network Security  
Used the software for: 2+ years

### "Fantastic"

March 21, 2018

5.0

Time, processes and organization of my team.

Pros

Convenient process creation, easy-to-use, customized reports, web form sharing and automated and customized e-mail templates.

Cons

Difficult to answer, do not have what I do not like because everything is very easy and with the support (custumer service) always giving us a solution.

Review Source

Response from Pipefy

March 26, 2018

Thank your for you review!

VR

Verified Reviewer  
Marketing Advisor  
Food & Beverages  
Used the software for: Less than 6 months

### "Pipefy review"

January 20, 2020

5.0

I can easily manage my team tasks so I don't overload anyone.

Pros

It has tutorials and very good documentation of how to build it yourself, easy to use and configurate.

Cons

It crashed one or two times, but nothing to worry about.

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Pipefy

Pipefy contacted me with a great presentation and an awesome support team.

Review Source

AO

Anastasia O.  
Recruitment Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Pipefy and its data storage"

December 29, 2020

5.0

It works properly, it allows us to track recruitment processes

Pros

I can use it to store the candidate's applications, I can filter them using different filters, I can use the forms for the external and internal customers

Cons

Lack of possibility to add workflow for approval processes on global scale, lack of possibility to add more forms for one pipe

Review Source

AS

ANDRE S.  
Business Manager  
Accounting  
Used the software for: 6-12 months

### "A very versatile plataform to build and manage process"

March 2, 2020

5.0

Pretty good. The support team is great and, for 90% of the occasions, I can use Pipefy to manage my team and our process.

Pros

Pipefy pretty versatile, for example, we use to manage payments, clients, leads, manufacturing...

Cons

We can build lots of different reports, but we're not able to do basic maths with those numbers. It would be good to automatize and generate more functional reports.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Pipefy

It's waaaay more versatile doing everything that they do and much more.

Review Source

DF

Daniel F.  
Customer Success Manager  
Retail  
Used the software for: 1-2 years

### "Excellent for processes"

February 18, 2020

5.0

Pipefy is great for setting new processes and keeping them optmized on the go. Really simple and easy to build, will save you a lot of time and resources from the engineering team.

Pros

\- easy to setup new processes - no programming required - automation built in - easy to improve processes

Cons

\- not great for projects - only has a Kanban view - bills every new member of the account right away (would be easier to always pay at the end of month)

Reason for choosing Pipefy

Best alternative found to get processes out of emails and spreadsheets.

Review Source

MM

Michael M.  
Product Engineer  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Great Product. Annoying company that bombards you with calls and emails."

February 24, 2020

5.0

Like I said, it's a great product. Only problem is the company employees send me emails and/or call me every day. I wish I could just use it without the extra baggage.

Pros

The product is great. I use it everyday to keep my tasks organized.

Cons

No problems that I can see. Very helpful.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Ease of use. Recommended by coworker.

Review Source

GB

Gustavo B.  
Student  
Environmental Services  
Used the software for: 6-12 months

### "R\_PIPEFY"

December 17, 2020

5.0

Really easy to use for organization and for planning our activities

Pros

The organization is impecable, and its really easy to use

Cons

The lack of instruments, like, more exemples of the things that the software produces

Review Source

sR

steven R.  
project coordinator  
Construction  
Used the software for: 6-12 months

### "Moving parts"

November 7, 2019

4.0

It has helped our department take a disorganized mess of papers and turn it into a easy to use and visualize flow chart. seeing at a glance where all of our projects are at in their work process.

Pros

organize many different moving parts and specific details of individual jobs

Cons

the app could be better, involvement from installers is necessary to take full advantage, but that's more of an organization issue rather than an issue of the product

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Pipefy

it fit our needs the best

Review Source

DS

Danilo S.  
Consultor  
Environmental Services  
Used the software for: Less than 6 months

### "Experience review"

December 30, 2020

4.0

Great!

Pros

Easy control and operation. Possibility do create processes and new applications.

Cons

E-mails flow. Some bugs during use, like errors in automatic e-mails, limited flexibility to create new standard documents (pdf). Dashboards very slow and not friendly to create.

Reason for choosing Pipefy

Friendly environment and easy to instal. After 2 months use we have already captured demand and now it depends on users engagement.

Review Source

EC

Eduardo C.  
Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Amazing!!!"

March 27, 2020

5.0

Pros

The way they allow you create each step of your workflow is simply amazingly easy! You define wich field is required for de next step with a couple of clicks.

Cons

For the things i use, none come to mind. They do great job on creating e manting the software

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)

Review Source

NF

Nafatali F.  
Human Capital Services  
Insurance  
Used the software for: 6-12 months

### "Easy and userfriendly!"

July 14, 2020

5.0

The best benefit from using pipefy is of course we can easily track and monitor our team working progress. The best one that i like is the reminder when you're job is close or pass to the due date. Its effective to remind us to keep on track with the projects

Pros

I actually use this to keep monitor my tasks on track. But in some case this is really useful to use while we're having project with teams. All team and tasks connected right away. So many features we could use to enrich the way we control the projects. Have to say it's a good experience using pipefy.

Cons

Haven't found anything that i least like. for me this software is still a good option to use.

Review Source

Bruno G.  
Ux ui DEsigner  
Warehousing  
Used the software for: Less than 6 months

### "Pipefy the processmator for your company"

December 17, 2020

5.0

i like a lot, i used to manage the task of design and crm stuff with calendar features

Pros

easy and clean, best ui, easy to understand, easy to use in the same time with alot of features to apply

Cons

better microanimations, tip tutorial mode to see what i have to do next like a assistant mode

Alternatives considered

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Reason for choosing Pipefy

best for format the process without fail

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

better to format the process without fail

Review Source

CT

Carolina T.  
Diretora de Administrativo-Financeiro  
Utilities  
Used the software for: 6-12 months

### "Uso do pipefy "

December 22, 2020

5.0

Amo

Pros

A facilidade de lidar com os documentos e as informações da empresa dentro do software

Cons

A dificuldade de automatizações e necessidade de buscar muita informação pra atualizar

Switched from

[Podio](https://www.capterra.com/p/128631/Podio/)

Facilidade de uso

Review Source

FV

Fernando V.  
Technical support manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Flexible platform for manage of technical support"

December 17, 2020

4.0

In overall, despite the minor problems i found, i couldn't go back to an workflow without pipefy, is a really powefull and flexible tool for managed of any department.

Pros

Make a great integration betwen services, like chat bots in a website, autamatic email responses and team members cordination

Cons

Rencently had presented some bugs in the email footprint

Review Source

GD

Gustavo D.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great UX and easy to use"

December 30, 2020

4.0

Pros

Pipefy is a great tool to manage process in my startup. We can manage many flows in an integrated way without using many spreadsheets.

Cons

Some integrations you will need to pay an extra to use to make your process works as you wish.

Review Source

VR

Verified Reviewer  
Auxiliar de Farmácia  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Pipefy"

January 8, 2023

5.0

Boa.

Pros

A praticidade para recursos de workflow, abertura de chamados.

Cons

Ainda não descobri todas as funcionalidades.

Review Source

FF

Fabiana F.  
Coordenadora de Recrutamento e Seleção  
Human Resources  
Used the software for: Less than 6 months

### "Boa ferramenta de gestão. "

March 31, 2023

4.0

Pros

Fácil de usar, de configurar, e visualmente fica bem organizado e claro as informações. Entrega bem a proposta da ferramenta.

Cons

Não tenho nada contra. Durante o período que usei a ferramenta tivemos uma boa experiência.

Review Source

RB

Ralph B.  
Real Estate Agent  
Real Estate  
Used the software for: 1-2 years

### "Pipefy review"

October 29, 2019

4.0

Pros

The horizontal flow or the work environment and the customizabilty.

Cons

Some automation lag, but I am in Africa so the delay is most likely from my side.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Worksheet Systems](https://www.capterra.com/p/147362/Worksheet-Systems/)

Reason for choosing Pipefy

Horizontal flow and auto updateble fields in other pipes.

Review Source

FB

Fernando B.  
Managing Associate  
Consumer Services  
Used the software for: 2+ years

### "Poor exemples and models"

January 5, 2021

2.0

I haven´t got any benefits with Pipefy

Pros

the Pipefy Integration with other systems by e-mail and API is what I liked

Cons

Difficult to get good examples and way to operate the system

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)

Reason for choosing Pipefy

I didn't choose

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

We have more examples and ways to understanding Trello function and configurations

Review Source

JT

Josh T.  
Account Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Pipefy great to use"

December 22, 2020

4.0

overall very pleased an like using the product

Pros

easy to manage and track my campaigns and keep record of all activity.

Cons

creating dashboards etc is a little difficult at times

Review Source

GM

George M.  
Recruitment Consultant  
Human Resources  
Used the software for: 6-12 months

### "Great product to get an immediate snapshot of your pipeline!"

March 24, 2020

5.0

Pros

I use Pipefy alongside my companies CRM to track what stage my recruitment processes are at. Pipefy allows me to get a clear snapshot of all my processes in a clear way, and allows me to prioritize my day. My team uses it our 1-2-1s to allow us to quickly discuss everything we are working on, and we use it in our team meetings to see how the team is looking for work overall.

Cons

It can be difficult to find certain features. There is always help on hand, but sometimes I think some features could be more easily edited or changed.

Review Source

CL

Cassiano L.  
Gerente de Operações  
Computer & Network Security  
Used the software for: 2+ years

### "Perfect"

November 4, 2019

5.0

expedited my day, I gained a lot of time in all my operation, besides giving me control of all processes of my company.

Pros

ease of use, senior level support, great cost ...

Cons

There's nothing I don't like... everything about it is easy

Reason for choosing Pipefy

for being the best.

Review Source

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