# Page 8 | Pipefy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Pipefy the right Workflow Management solution for you? Explore 319 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144848/Pipefy/reviews --- Pipefy 4.6 (319) [View alternatives](https://www.capterra.com/p/144848/Pipefy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Pipefy ## Showing most helpful reviews Showing 176-200 of 319 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Miguel G. Development engineer Telecommunications Used the software for: Less than 6 months ### "Facilita el flujo de trabajo " January 27, 2023 4.0 Pros Facil de usar asi como la personalización de tarjetas para el flujo de trabajo Cons El filtrado de tarjetas a la hora de buscar es muy limitado. Review Source MLP Maria Laura P. President Non-Profit Organization Management Used the software for: 6-12 months ### "Great platform, can improve" November 11, 2019 4.0 Overall, it serves well its purpose, the custom service is great. As the platform develops, I am sure we will use it for more areas in our company. Pros I love the possibility of molding the sofware according to our needs Cons It lacks some features in the database mode that are available on pipes and would be really useful. The PDF generator could be more developed and it would be great ir pipes could generate PDF documents instead of only the specific cards. The only reason why we don't use the email feature is the gray background, it would be great if it was possible to take off - while still keeping the "powered by pipefy" description. The app could really use some improvement, it is difficult do use in a agile manner. Reason for choosing Pipefy It was free for my company and it has great support. Review Source CA Chehadeh A. Account Director/ Partner Marketing and Advertising Used the software for: 6-12 months ### "Joint Media House - Pipefy" April 19, 2017 4.0 Hello Team, It is a successful and supportive collaboration between JMH and Pipefy, the software helped our company to develop it's processes and standardize all the rules by roles and phases. Thanks to Pipefy, the agency is now monitoring in realtime the Projects Management phases for all our services provided to our clients. We were facing few months ago some limitaitons in the features, most of them was resolved thanks to professional and prompt support team. Have a good day and give it up the great work you are doing Pros Very good Processes monitoring Customized processes Scalable Accurate Automated processes Cons Automation in general causes laziness :) your software is amazing Review Source Response from Pipefy June 15, 2017 Thank you for your review Paulo F. Consultant Company Management Consulting Used the software for: Less than 6 months ### "Easy way to structure workflow" August 24, 2018 4.0 After using it is every day, it´s very clear to realize how much time of our working time is saved. Pros So flexible and so full of features to automatize workflow. Even a kid is able to learn how to do customize fields, phases, automation. Cons It´s necessary time to learn a bunch of resources (features) to take the best from Pipefy. Patience is necessary to take advantage of all of them. Review Source Erlon L. Coordenador do Curso de Franquias Used the software for: Less than 6 months ### "Incredible solution for process management of franchisors" January 28, 2018 5.0 The speed of deployment of the solution is a great differential. Pros The ease of modeling processes. It allows great flexibility to adjust according to the need of each operation. Cons So far I have had none against using the software. Not all functions are available in the android app but it is possible to use the mobile browser and then everything is solved. Review Source Response from Pipefy January 30, 2018 Thank you for your feedback! EC Eoghan C. BusinessDevelopment Security and Investigations Used the software for: 6-12 months ### "Excellent Product" December 17, 2020 5.0 Pipefy helped us to streamline our business processes steps below Converting sales PO approvals Supplier Orders Project Commencement Customer Signoff Pros Very easy to use and essential to manage any business process within your organization and onboarding of the system was painless with the help of the customer success team. Cons When we first started the dashboards didn't exist however in the last 6 months these have now been launched Review Source Isabela J. Project diretor Non-Profit Organization Management Used the software for: Less than 6 months ### "Pipefy for NGO" March 20, 2020 5.0 Excellent tool to help with personal organization, project management and ideas. I work with different topics (human resources, social projects and strategy) and I can use Pipefy to organize all my task. Pros Flexible and adaptable for different situations and projects! Cons I still have difficulties using SCRUM. It could be easier to view instructions for creating another "pipe" or use an additional tool. Review Source MC Marcio C. International Operations Manager Computer Software Used the software for: 1-2 years ### "Excellent! We use it for everything that is a collaborative process. " August 29, 2017 5.0 Pros Automation feature is a plus! I like that they are always bringing something new and are open to suggestions. Their roadmap runs FAST! Integration with lots of other apps also is a plus! Cons Email templates should accept HTML coding... its pretty complicated to add your own style for the automate emailing. Managing tasks with due date is still a challenge for us. The calendar won't mach our needs yet. Review Source Response from Pipefy August 29, 2017 Thank you for your feedback! Ramon T. Operations Manager Construction Used the software for: I used a free trial ### "New PIPEFY fan" October 4, 2018 5.0 I have to manage the allocation of tasks among a team of engineers. PIPEFY allows me to create a bunch of tasks, distribute them among my people and keep full visibility of: workload per engineer - progress status - completed asks - reallocated tasks - etc. Pros Its simple, It works, Its intuitive and Its useful. What else would anyone ask? Cons Tutorials are not sorted in YouTube. An Index would be great. Review Source VR Verified Reviewer Real Estate Business Developer Commercial Real Estate Used the software for: Less than 6 months ### "Amazing software, but can be improved" October 29, 2019 4.0 Pros How versatile the software is, empowering the user when modelling it's business proccess, assuring that work can have as productivity as the company wants Cons Lack of some functionalities, such as data visualization capabilities (in reports), formula fields when creating forms, and some other minor features Reason for choosing Pipefy Because of its capabilities Review Source EA Eduardo A. Vice-president Non-Profit Organization Management Used the software for: 1-2 years ### "Great software!" December 22, 2020 4.0 Pros It has many extremely useful functions to automate and facilitate day-to-day work Cons It is a little difficult to learn how to use and explore all its functions Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing Pipefy Actually I use both, cause trello is easier to use, but doesen't has so many functions Review Source VR Verified Reviewer Process Technician Automotive Used the software for: 6-12 months ### "Powerful management tool to handly difficult scenarios" August 30, 2018 5.0 Pros Control your team, administrate your tasks and use the templates to fast setup your projects. It's a worthwhile tool and have awesome automation features. Cons I miss a time tracking, and some tutorials arent very good. Review Source Response from Pipefy September 3, 2018 Thanks for your review! If you want any specific tutorial just let us know, we'll improve the content to become even more relevant. FO Faith O. Center Operation Officer Automotive Used the software for: 6-12 months ### "Review for Pipefy to add more features" March 19, 2020 5.0 Easy to work with but consumes more data, when working on it i can't find options to edit just if i have to correct something Pros 1\. I can track all transactions. 2. It is easier to work on. 3. It is also faster. 4. It allows me to monitor all transactions. 5. It also allows me to track previous transactions Cons 1\. I would say it consume more data. 2. There is no option for editing Review Source TS Thiago S. Insurance assistant Insurance Used the software for: 1-2 years ### "MY OPINION ABOUT PIPEPY" February 18, 2020 5.0 Pros interface and features, it allows me to understand exactly where in the process my card is Cons sometimes it shows me cards that i'm responsible for, even when i use the filters, it happens a lot. Review Source WL Will L. VP Operations and Business Development Online Media Used the software for: 6-12 months ### "Pipefy is an amazing tool" October 29, 2019 5.0 I needed to get our office organized with all things financials and create a tool to manage our Business Development efforts. Pipefy delivered on all these fronts. Pros Its ease of use and simplicity. It just does what it promises to do and very user friendly interface that allows me to customize it the way that I want. Cons Nothing. I absolutely love everything about this software. Review Source VR Verified Reviewer Associated Partner Used the software for: Less than 6 months ### "Easy to implement a new process... in a few minutes you are open and running!" December 1, 2017 5.0 Fast results, ni need of special tranning. Pros Simple to use yet powerful. Very modern and effective interface. Easy to connect with other apps. Plenty of resources. Cons Some features are missing (in development/deployment). Some changes are not possible: you need to do it again (partially). Review Source Response from Pipefy February 5, 2018 Thank you for your feedback! Rafael L. Owner Used the software for: 6-12 months ### "The interface is good and value of the tool too, but have very features in under construction" January 26, 2018 4.0 Pros \- The cost and the user interface; - The support to the customers; - The simple reports is very good for initial customers; Cons \- The billing system to more the one user is not clear; - The mobile app is very very poor; - The integration with others tools is disable; Review Source Response from Pipefy January 29, 2018 Thank you for your feedback! AC Adil C. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Awesome application" February 26, 2020 5.0 It's lightweight, easy and fast to learn to deal with cards. You can customize the process for each project that you are working on. In other companies I have worked with other products and pipefy you don't need to spend lot of time dealing with cards every day. Pros It's friendly and easy to use application. Cons Like a user (not administrator) I have no features that I don't like. Review Source VR Verified Reviewer Head of Performance Management Internet Used the software for: Less than 6 months ### "Best process management service out there" October 9, 2017 5.0 Pros ease of use, customisation and keeping track of. clean and beautiful interface keeps it relevant and bring people back to the platform. Cons I have no points to complain about so far except for the lack of gantt charts, which would make it even more powerful. Review Source Response from Pipefy October 10, 2017 Thank you for your feedback! JX Joao X. Consutor Human Resources Used the software for: 6-12 months ### "A Softwere da Pipefy facilita meu trabaho " December 17, 2020 5.0 Área de recursos humanos a plataforma tem me auxiliado em muito minhas tarefas Pros O produto é fácil de usar é possível organizar as tarefas Cons Para a minha finalidade esta sendo bem útil e de grande proveito Review Source AL Anibal L. Manager Consumer Services Used the software for: 6-12 months ### "We like pipefy" October 29, 2019 5.0 Our experience is being very good. We putted all of our process inside the software. So now we dont have a lot o human problems like we had. Pros The automations. With this tool, we could make a lot of automations in our process Cons We are havnig just a little problem when we send the service for the client, but I believe that we gonna fix this. Review Source BM Bruno M. Merchant Success Information Technology and Services Used the software for: Less than 6 months ### "Helping our process to be more robust and reliable" December 22, 2020 5.0 By now, my experience with Pipefy is amazing! Our processes are more reliable and cuts us some extra time that we spent just to make sure all steps of the processes were being made. Pros The interface is user friendly, it's easy to learn and very intuitive. The Kanban view is very clean and easy to manage, and the calendar view helps a lot when we are planning our launches. Also, the automations are very useful to implement poka-yokes into the process. Cons There are few native integrations which made us to purchase another tool just to cover this. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) The automations were not good enough to validate the process Review Source CW Chris W. Project Manager Tier 2 Architecture & Planning Used the software for: I used a free trial ### "Just not quite what we were looking for" February 27, 2020 5.0 Pros The software looks good and functions well. I see the ability to manage and track multiple items and jobs. The ability to lock a task until certain milestones have been met was a nice feature. Automatic alerts when things were coming due Cons No ability to mass start projects No ability to us and/or on report Filtering felt clunky Alternatives considered [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)[Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[AIM](https://www.capterra.com/p/130285/AIMsi/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Sitetracker](https://www.capterra.com/p/181078/Sitetracker/) Reason for choosing Pipefy We ended up going back to Smartsheet becuase of the above cons and the ability to match the above pros as well Review Source Carlos Eduardo D. Co-Founder Used the software for: Less than 6 months ### "Great management tool" February 6, 2018 5.0 Pros Pipefy is an excellent tool which helps you better organize your company workflow, and it works perfectly with APIs from external apps. Cons I think it could be a little cheaper, since we have some good choices besides Pipefy which costs less. Review Source Response from Pipefy February 7, 2018 Thank you for your review! VR Verified Reviewer Co-founder Apparel & Fashion Used the software for: 1-2 years ### "Great Tool for Organizing Development Projects" March 19, 2019 5.0 Pros Pipefy is very simple to set up. I was able to immediately begin creating the tasks for development and later go through them with the development team to prioritize and sequence them. We primarily use it for major initiatives and to keep track of support requests. Very easy to add in who had the issue so we can respond to them once it has been fixed. Cons Honestly, for our simple use case it does all we need it to do. Maybe getting reminders as a due date approaches would be helpful. Review Source Similar Products Featured