# Pipefy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pipefy Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more.

Source: https://www.capterra.com/p/144848/SharpSpring

---

# 

 Pipefy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Pipefy

## What is Pipefy?

Pipefy is an AI-powered workflow management platform that helps conserve IT resources and enables business teams to build and deploy up to 85% of their workflows. Centralize and automate workflows to deliver better employee experiences, faster results, and more efficient processes. Speed up deployment, lower implementation costs, and reduce complexity with a built-in security suite, more than 300 ready-to-use integrations, and HTTP/HTTPS options to connect Pipefy with any other system.

## What is Pipefy used for?

[Workflow Management](https://www.capterra.com/workflow-management-software/)[Task Management](https://www.capterra.com/task-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)

Top alternative

Featured

Overall rating

Based on 319 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

1%

Starting price

$33

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Pipefy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.pipefy.com&name=Pipefy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pipefy

4.6 (319)

VS.

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$33

Per User, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (318)

Ease Of Use

4.5 (5,671)

Value For Money

4.4 (271)

Value For Money

4.3 (4,311)

Customer Service

4.6 (277)

Customer Service

4.4 (4,113)

## Pipefy alternatives

[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/144848/Pipefy/alternatives/)

## Who uses Pipefy?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.1 (56)

60.71% of 56 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Employee Database

4.2 (53)

52.83% of 53 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Alerts/Escalation

4.3 (39)

46.15% of 39 reviewers that rated this feature as important or highly important

System alerts about the need to escalate an issue or request

Applicant Tracking

4.2 (39)

35.90% of 39 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Workflow Configuration

4.7 (39)

69.23% of 39 reviewers that rated this feature as important or highly important

Alter the default workflow to meet your organization's needs

360 Degree Feedback

3.7 (31)

25.81% of 31 reviewers that rated this feature as important or highly important

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Pipefy 134 features

An @mention is a way to tag or notify a specific person about a message/post

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Define levels of authorization for access to specific files or systems

Informs of any account changes and notifications

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Manage the process of evaluating documents or requests submitted for approval

Assign issues and tasks based on availability or required skills

A record of all activities within the system, including user access, changes made, etc.

Create and automatically send premade copy in response to customer messages

Researching and validating a person's criminal, educational, job or financial records

Record employee's benefit plans and selections throughout career progression

Create, manage, and send invoices or bills to customers

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Build, track, and maintain relationships with candidates

Create and manage digital catalog of products/services with their details, specifications, and price

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Capability of a software or system to make decisions and perform actions based on specified conditions

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Access previous interactions or concerns to maintain customer relationships

Reports that show customers their invoices, payments, and balance on the account

Alter the layout and content of dashboards

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Specify or track the date/time a project, task, etc., is due for completion

Manage the processes involved when making the application ready for use

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Convert emails into tasks

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Integrate with existing ERP systems

Predefined actions automatically performed on the occurance of specific events

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Public or private sharing of digital files such as documents, audio/video, images, and more

Plan, manage, and track the financial activities of an individual or organization

Build applications without the use of code

Designed for small businesses

Automate repetitive tasks such as filling out information or creating certain types of forms

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Centralized accounting record which tracks all financial transactions

Identify which applications need to exchange data and enable these data connections

Designed to be used by internal recruiters or HR hiring managers

Create and track interviews with a reminder system

Creation, processing, verification, and execution of invoices till the payment is made

Managing inventories and tracking changes to hardware and software configurations

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Request a new hire, explain the need, and determine available budget

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Automatically identify and save contact information of potential customers

Access software remotely via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Manage and track customer orders for goods, investments, or any other purchases

Create orientation programs for new employees or students

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Manage employee salary processes, data, taxes, and records administration efficiently

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Arrange tasks based on the level of priority or urgency

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Create, send, and track purchase orders and their statuses

Reports that analyze a company's purchasing activities, including purchases made, suppliers used, and expenses incurred

Generate quotes or estimates for customers

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

A list of customers and their payments due updated on a monthly basis

Tools to find, assess, and hire suitable candidates for a job within an organization

Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)

Set the frequency of a task's occurrence

View and track pertinent metrics to find patterns and gain insights from data

Review, approve and cancel requests for goods/services to be purchased

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Track the amount of money spent on a certain product or with a certain supplier

Track the status over time for a request, process, asset, or transaction

Split and manage tasks into individual components

Manage all supplier data and operations

Allow customers/users to submit support queries and service requests

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Edit task information and all related elements

Import tasks from external sources

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Add labels or tags to tasks

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Track and manage employee time-off, vacation, and sick leave requests

Measure and track time including hours worked and paid time off (PTO)

A digital list of items that need to be completed

Track employee/learner's progression through training programs

Track and interpret metrics on the usage of company resources

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Use visual elements such as pre-built blocks and/or shapes to assemble a model or design

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.4 (318)

4.4

Based on 318 reviews

## Pricing

Value for money

4.4 (271)

Free Version

[View pricing plan details](https://www.capterra.com/p/144848/Pipefy/pricing/)

Starter

$0.00

It includes:

-   Basic Automations
-   Plug-N-Play Process Templates
-   Request Tracker

Business

$33.00

Per User,Per Month

It includes:

-   Access to Pipefy's API
-   Conditional Logic
-   Data Recovery
-   No-Code Automation
-   Private Processes
-   Unlimited Processes
-   Role-Based Access

Enterprise

$65.00

Per User,Per Month

It includes:

-   Custom Email Domain
-   Higher Database and Storage Limits
-   Integrations
-   Single Sign-On
-   Support From Pipefy's Team
-   Two-Factor Authentication

Value for money

4.4 (271)

4.4

Based on 271 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Jira](https://www.capterra.com/p/19319/JIRA/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (277)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (277)

4.6

Based on 277 reviews

## User reviews

Overall rating

4.6

Based on 319 reviews

Filter by rating

5(208)

4(95)

3(13)

2(2)

1(1)

Mentioned topic

Sorted by most recent

Megan M.

Owner

Commercial Real Estate

### "Pipefy reveiw"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 11, 2025

Pros

What i like the most is that pipefy is easy to use and youbdont need to no how to code to make my workflow easier

Cons

Im just trying out pipefy as of right now so nothing to bad to say about it yet and hopefully i wont

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GB

Gedion B.

Customer Manager

Media Production

### "A comprehensive recruitment solution."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 16, 2025

The software is reliable recruitment management solution that streamlines all hiring processes and ensures increase in operational efficiency.

Pros

Rich features plus ease in implementation especially for new users. The product is also pocket friendly compared to its competitors.

Cons

The software has so many limitations which are based on what version of the software you are using.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VB

Vinicius B.

Head of People

Computer Software

### "Solução definitiva"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2024

Excelente ferramenta para apoiar qualquer área. Ferramenta muito versátil, pratica e intuitiva.

Pros

Facilidade de uso e automações simples e praticas.

Cons

Custos por usuários e automações, além do serviço.

Alternatives considered

[Quickin](https://www.capterra.com/p/10025266/Quickin/)

[Qulture.Rocks](https://www.capterra.com/p/192315/Qulture-Rocks/)

Reasons for choosing Pipefy

Custo, praticidade, automações simples (no code)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FS

Francisco S.

Developer

Computer Software

### "I use Pipefy to manage our projects and workflows. It's been a game-changer for our team!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2024

Pros

Easy to use and customizable to fit our specific needs. Great for visualizing and tracking our processes.

Cons

Some advanced features require additional paid add-ons. Would love to see more built-in automation options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

Javier F.

Partners Responsible

Consumer Electronics

### "I use Pipefy for organizing my tasks and workflows, it's a game-changer!"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 25, 2024

Pros

The visual workflow design and automation features make my work so much easier and efficient

Cons

The reporting and analytics features could be more robust, and the mobile app needs improvement.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FM

Fabrizio M.

Technical Recruiter

Human Resources

### "Handle your hiring pipeline like magic !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 13, 2024

I had to handle large amounts of applicants in different roles, this tool made it easier for the team to filter and pick candidates

Pros

Card interface to handle hiring pipeline was visually effective and time saving

Cons

Some of the integrations needed a couple tweaks but a good experience overall

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HK

Hassan K.

Senior Auditor

Accounting

### "My Experience With Pipefy as a HR Solution "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 4, 2024

Pros

I like that it comes with great AI automation features and also comes with great HR features. It also comes with great automation features.

Cons

Not a single issue with Pipefy. It is the best.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FP

Fernando P.

Administrative

Computer Software

### "Pipefy has been a game-changer for keeping my projects organized and on track."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 1, 2024

Pros

The customizable workflows and easy-to-use interface are a huge plus for me.

Cons

I wish there were more integrations available to streamline my workflow even further.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EB

Ewa B.

Marketing Team Lead

Health, Wellness and Fitness

### "Client Onboarding Tool with Email Marketing Capabilities "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 2, 2024

Pros

Pipefy offers a wide array of tools on one dashboard from email marketing, HR to collaboration features.

Cons

I haven’t customized all features due to lack of available tutorials.

Switched from

[Process Street](https://www.capterra.com/p/135004/Process-Street/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

Megan K.

Marketing Operations Specialist

E-Learning

### "Automating Manual Processes via Pipefy"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2024

Very positive, the customer service is exceptional and the team is open to collaborating and exploring new ideas.

Pros

My favorite aspect of Pipefy is the ability to integrate with other systems such as JIRA Cloud, Google Suite, and Tableau.

Cons

Overall, Pipefy is a solid product, however I'd like to see more integration of AI in the future and ways to explore what other users have created. It will be helpful to get inspiration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/144848/Pipefy/reviews/)

Popular comparisons

[monday.com vs Pipefy](https://www.capterra.com/compare/144848-147657/Pipefy-vs-monday-com)[Jira vs Pipefy](https://www.capterra.com/compare/19319-144848/JIRA-vs-Pipefy)[Asana vs Pipefy](https://www.capterra.com/compare/144848-184581/Pipefy-vs-Asana-PM)[Zapier vs Pipefy](https://www.capterra.com/compare/130182-144848/Zapier-vs-Pipefy)[Trello vs Pipefy](https://www.capterra.com/compare/144848-211559/Pipefy-vs-Trello)[Connecteam vs Pipefy](https://www.capterra.com/compare/144848-153140/Pipefy-vs-Connecteam)[Wrike vs Pipefy](https://www.capterra.com/compare/76113-144848/Wrike-vs-Pipefy)[ClickUp vs Pipefy](https://www.capterra.com/compare/144848-158833/Pipefy-vs-ClickUp)

[Smartsheet vs Pipefy](https://www.capterra.com/compare/79104-144848/Smartsheet-vs-Pipefy)[MaintainX vs Pipefy](https://www.capterra.com/compare/144848-179296/Pipefy-vs-GetMaintainx)[Bitrix24 vs Pipefy](https://www.capterra.com/compare/113540-144848/Bitrix24-vs-Pipefy)[HoneyBook vs Pipefy](https://www.capterra.com/compare/144848-162588/Pipefy-vs-HoneyBook)[QuickBooks Online Advanced vs Pipefy](https://www.capterra.com/compare/144848-189398/Pipefy-vs-QuickBooks-Online)[Miro vs Pipefy](https://www.capterra.com/compare/128955-144848/Miro-vs-Pipefy)[NetSuite vs Pipefy](https://www.capterra.com/compare/135757-144848/NetSuite-vs-Pipefy)[Kissflow vs Pipefy](https://www.capterra.com/compare/144848-149470/Pipefy-vs-KiSSFLOW) 

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