Payment Depot

Payment Depot

5 / 5 17 reviews

Who Uses This Software?

Payment Depot can serve any business that accepts credit card payments.


Average Ratings

17 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Payment Depot
  • paymentdepot.com/
  • United States

About Payment Depot

Payment Depot is a low-cost, subscription-based credit card processing company with rates as low as 10 cents per transaction.


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Payment Depot Features

  • ACH Check Transactions
  • Debit Card Support
  • Gift Card Management
  • Online Payments
  • POS Transactions
  • Receipt Printing
  • Recurring Billing
  • Signature Capture

Payment Depot Reviews Recently Reviewed!


Other Processors Cannot Compete

Sep 21, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: While I don't necessarily use Payment Depot software exclusively, their implementation of the Clover device works nicely.

Cons: I wish that there was a more open and direct API to work with different systems. My POS software through Microsoft RMS does not communicate directly with the device which means I have to manually type in the total for every credit/debit transaction.

Overall: I have had a wonderful experience overall and other companies cannot compete with what they offer.

Excellent Cost Savings

Sep 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Significant cost savings from their clear approach to interchange billing + an annual fee.

Cons: Amex setup not supported for our industry unless we go directly to Amex, and the rates are horrible direct with Amex. You take some risk on buying terminals out right, but in reality you're savings so much compared to any of the major re-sellers you can buy a few a year. PCI compliance testing for some locations is very odd and needs to be re-certified every 90 days, significant hassle to PCI compliance, again only for some locations.

Overall: Excellent support when needed, very few issues with terminals.

Payment Depot is Great!

Sep 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The cost savings initially attracted me to Payment Depot, however, they have been so easy to work with and had superb customer service. They have eve helped guide me in switching over to a new POS system. I couldn't recommend them more!

Cons: I only wish I could easily directly process online with pd.

Overall: My processing fees are lower than most other businesses. The customer service has been amazing!

Great Credit Card Processing

Sep 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Payment depot had fair upfront fees. Good online reporting via Clover website as well.

Cons: I wish there was a better way to process online payments

Overall: Payment depot has been great and I would recommend them to anyone needing to process credit card payments

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Great Value and Support

Sep 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that there is a small but sufficient team dedicated to making sure you have great customer service. Everyone is fast and friendly. They always follow up when in an inquiry is made.

Cons: The way the payments batch out is strange. Some are delayed 2 days and some are next day. Makes keeping track of deposits a litttle cumbersome.

Payment Depot Review

Sep 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Competitive rates

Ease of Use

Customer Support

Bug free

Cons: Annual Fee

Initial hardware cost and setup

Overall: Overall very satisfied with Payment depot, get competitive rates with good customer support.

A great value and unbelievable customer service

Sep 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to work with

Excellent price

Friendly customer service who can answer questions

Cons: I don't have any complaints. Easy to use software.

Overall: We have save a lot of money on credit card processing. I highly recommend them. Clear, straight forward pricing and no games played with fees.

Great product!!

Sep 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like how fast the cards process. We get the cheapest rates available.

Cons: No cons as of now I wish there was a iPhone app I could view live transactions as they happen

Overall: Great rates no issues with processing cards

Easy to Use and Functional

Sep 21, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use - its very functional and relatively easy to understand.

Cons: (I know its about security) but in my situation I have to sign in too often in a day.

Best Card Rates Available

Sep 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Saves money!

- No different than any other credit card processor, just cheaper.

Cons: - There are no cons with using Payment Depot

Easy to use, reliable

Sep 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and very reliable. Use from my Android Devices and my PC. Couldn't be simpler.

Cons: Reports. I need to do a lot of reformatting when I import data into Excel. Easy enough to do, but more formatting options upon export would be nice.

Overall: Very positive experiences. Portable for small events and robust enough for large events.

Straight-forward Payment Processing

Sep 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flat-rate processing that is easy to understand, and customer service that is friendly and readily available.

Cons: So far I have not had any disappointments with Payment Depot.

Payment Depot Opinion

Sep 21, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and low per transaction fees and we get our money deposited VERY quickly, thank you!

Cons: The price I pay yearly seems to always increase.

Does what it says for a fair price

Sep 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can get support with a real human when you need it.

Cons: I've been pleased with this merchant this far.

Overall very happy with Payment Depot

Sep 21, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Set up was extremely smooth. Easy to use

Cons: No special notification for auto payment

Best Merchant Software

Sep 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It was the best deal of any credit card merchants in the business.

Cons: There can be some confusion as to who to call with a support question.

Reasonably good

Sep 21, 2018
5/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good service and price. Very good customer support

Cons: iPhone app often doesn't work and is show and buggy

Overall: Would recommend

Good Value

Sep 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Functional, competitively priced, good value.

Cons: I have no real complaints, I think credit card companies overcharge though.

payment

Sep 21, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: easy to use, no glitch, fast , efficeint

Cons: nothing, works great, no problems, like it