# Payment Depot Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Payment Depot Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/144865/Payment-Depot

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# 

 Payment Depot Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 18, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Payment Depot

## What is Payment Depot?

Payment Depot by Stax is a credit card processing software provider built on a transparent interchange-plus pricing model. We help small and medium-sized businesses save more of their transactions by combining the base cost of interchange with a fixed percentage markup. Our solutions include in-person, online, and mobile credit card processing, integrated point-of-sale (POS) systems, EMV-compliant terminals, and an all-in-one dashboard with real-time analytics and financial reporting. Payment Depot is a Stax Payments brand.

## What is Payment Depot used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/)

Top alternative

Featured

Overall rating

Based on 57 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

2%

Starting price

$59

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Payment Depot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.fattmerchant.com/&name=Payment Depot)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Payment Depot

4.7 (57)

VS.

[3.8 (720)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$59

Flat Rate, Per Month

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (56)

Ease Of Use

3.8 (9,286)

Value For Money

4.6 (49)

Value For Money

3.6 (5,774)

Customer Service

4.6 (50)

Customer Service

3.6 (5,045)

## Payment Depot alternatives

[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (84)](https://www.capterra.com/p/276323/Cheddar-Up/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.2 (552)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

[4.7 (9,287)](https://www.capterra.com/p/222572/Venmo-/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/222572/Venmo-/)

[View all alternatives](https://www.capterra.com/p/144865/Payment-Depot/alternatives/)

## FAQs about Payment Depot

Overview

### What problems does Payment Depot solve?

Payment Depot solves high credit card processing costs, confusing fee structures, and slow merchant onboarding with flat, transparent pricing, simple setup, and dependable card processing. Small businesses, event sellers, retailers, and operations teams benefit most by reducing payment overhead, keeping existing terminals, improving reporting visibility, and getting responsive support when issues arise.

Answer based on 31 reviews

Overview

### Which roles and teams benefit most from Payment Depot?

Payment Depot is most used by small business owners, presidents, and partners who need predictable payment processing costs and smoother day-to-day transactions. Office managers, bookkeepers, and operations staff rely on it to handle billing, reconcile payments, and support front-desk workflows, while finance and executive leaders use it to control fees and monitor cash flow.

Answer based on 56 reviews

Overview

### What company size and specific industries is Payment Depot built for?

Payment Depot is designed for businesses of any size that accept credit card payments, across virtually any industry or sector. It fits merchants that need a payment processing solution rather than organizations tied to a specific vertical or company stage.

Features and Usability

### What are the key features of Payment Depot?

Payment Depot includes core payment processing features like credit and debit card processing, online payments, mobile payments, and POS support. Reviewers also focus on ease of use through the mobile app and card reader, plus reporting and transaction tracking with searchable filters. PCI compliance and payment reconciliation round out its key capabilities.

Answer based on 31 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Payment Depot starts at $59/month for the Starter plan, with Starter Plus at 79/month and Growth at 99/month. Plans cap annual processing at $125,000, $250,000, and $500,000. A free trial is available. Reviewers often mention clear flat-rate billing and no hidden fees, though some report rising yearly fees and occasional higher card rates.

Answer based on 31 reviews

Integrations

### Which third-party tools and platforms does Payment Depot integrate with?

Payment Depot integrates with 8 third-party tools, including e-commerce and accounting platforms such as BigCommerce, OpenCart, PrestaShop, Shopify, WooCommerce, QuickBooks, Revel Systems, and authorize.net.

Answer based on 5 reviews

Getting Started and Support

### What training and onboarding options does Payment Depot offer?

Payment Depot provides videos for training and onboarding. Videos can support self-paced learning and offer visual guidance for reviewing setup steps, product features, and common tasks when teams are getting started.

Getting Started and Support

### What customer support options does Payment Depot offer, and how do users rate the experience?

Payment Depot offers FAQ/forum resources, phone support, 24/7 live representatives, and chat. Users often describe support as fast, friendly, and effective, with quick follow-up and issue resolution. Some reviewers report inconsistent experiences, including confusion about who to contact, occasional limited help, and frustrating chargeback-related interactions.

Answer based on 18 reviews

Payment processing

### How well does Payment Depot handle payment processing?

Payment Depot handles everyday card processing well for many small businesses, especially mobile and service-based teams. It offers clear pricing, simple payment collection, and helpful transaction search tools, though some users run into API limits, online payment setup issues, hardware constraints, and occasional confusion when transactions fail.

Answer based on 29 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Credit Card Processing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Data Security

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Debit/Credit Card Processing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Accept and process credit/debit card transactions

Electronic Payments

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Mobile Access

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Online Payments

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Payment Depot 21 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Near-field communication method to share data and process contactless payments

Accept and process credit card transactions

Protect sensitive data for digital privacy

Accept and process credit/debit card transactions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Digitally sign online documents

Transactions that typically involve face-to-face interactions between the payer and the payee

Access software remotely via mobile devices

Hardware device connected to smartphones for processing payments

Clients can submit payments via mobile devices

Accept and process online payment transactions

Accept, record, and reconcile financial transactions

Reconcile payments with corresponding invoices or orders for accounting purposes

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Accept and process customer payments for products or services using hardware and software

Upload, track, and submit receipts in a central database

Automated process of charging customers at regular intervals for repeated access or use of a product or service

View and track pertinent metrics to find patterns and gain insights from data

Monitor or audit historical and current transactions to analyze customer account activities

Get Advice

We can help you find the software with the features you need.

Features

4.5 (56)

4.5

Based on 56 reviews

## Pricing

Value for money

4.6 (49)

Free Trial

[View pricing plan details](https://www.capterra.com/p/144865/Payment-Depot/pricing/)

Starter

$59.00

Flat Rate,Per Month

It includes:

-   Process up to $125000/year

Starter Plus

$79.00

Flat Rate,Per Month

It includes:

-   Process up to $250000/year

Growth

$99.00

Flat Rate,Per Month

It includes:

-   Process up to $500000/year

Value for money

4.6 (49)

4.6

Based on 49 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[

Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)[

OpenCart](https://www.capterra.com/p/143516/OpenCart/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (50)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (50)

4.6

Based on 50 reviews

## User reviews

Overall rating

4.7

Based on 57 reviews

Filter by rating

5(44)

4(10)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AD

Annah D.

Sales Manager

Transportation/Trucking/Railroad

### "Determined Payment and Assertive Managing App "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 9, 2024

Pros

Payment Depot ensure there are solid electronic and online payment approach.

Cons

Payment Depot has nothing that defects its payment solution.

Switched from

[TUIO](https://www.capterra.com/p/173831/Tuio/)

[Recharge](https://www.capterra.com/p/206617/ReCharge-Payments/)

[ASF Payment Solutions](https://www.capterra.com/p/161656/my-Club-Business/)

[Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OP

Olivia P.

Office Manager/Phlebotomist

Health, Wellness and Fitness

### "Great tracking record"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 12, 2019

Our company has been using it for a couple of years and it has really helped our productivity

Pros

I have been using this to keep track of our patients transactions and the best part are the filters they let you put in when searching different transactions

Cons

More options on filters for each transactions would be better to know when we are looking for a specific transaction

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KP

kyle p.

co-founder

Retail

### "Its not a bad payment processor"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

August 27, 2019

its good service and they use authorize but you can find cheaper alternatives almost anywhere that has one portal for everything.

Pros

the rates were ok at best but the support is there. Its nice to get a hold of someone right away when you need it and they use the authorize.net gateway which is good.

Cons

its horrible that you have to work with multiple portals when dealing with charges and chargebacks. No notifications of charge backs were even given to us and on top of that the rates were higher than paypal and other companies.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Alex M.

Sales

Wholesale

### "Payment Depot Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 7, 2019

Very easy and pleasant experience

Pros

Payment Depot made the transition from our initial processor easy and painless. The estimates they provided were both significantly better than our previous processor and ended up being very accurate to the eventual new charges. Our salesperson made everything simple and is always quick to respond. I would not hesitate to recommend this company to anyone looking to save money on CC processing.

Cons

They are not really a software company, so nothing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Robert A.

Retail

### ""

1.0

Overall Rating

1.0

1.0

Ease of Use

0.0

0.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

May 31, 2019

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CT

craig t.

controller

Marketing and Advertising

### "payment depot"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

April 12, 2019

Pros

Better fees than other processors and terminals are easy to use.

Cons

Customer Service is not the greatest, but with the pricing its not awful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NN

Nathan N.

Owner

Entertainment

### "Great Value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 19, 2019

Pros

No surprise fees. Less than 1/2 the cost of my previous processor and statements that are more clear. Daily deposits match the settlement amount.

Cons

The receipts that print out are longer than necessary.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Keith E.

Managing Director - Operations and Technology (CIO)

Investment Management

### "Good value!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 17, 2019

Overall great experience and great value!

Pros

Great functionality and terrific value! Easy to use once setup.

Cons

Setup was a little challenging (in particular to Quickbooks desktop version)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JO

Johnny O.

OWNER

Consumer Services

### "Great processor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

10/10

December 23, 2018

Great

Pros

VERY LOW RATES NO ADDED PERCENTAGES JUST A SUBSCRIPTION AND A FLAT RATE PER SWIPE CHARGE

Cons

Customer support is lacking big time. Only open 9 - 5 mon - fri

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Legal Assistant

Law Practice

### "Payment Depot Review."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 24, 2018

Pros

Low rates, great customer service. Haven't had any issues since starting to use it.

Cons

Website UI is a little confusing at first, a bit harsh on the eyes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/144865/Payment-Depot/reviews/)

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