--- title: "Expensya Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Expensya the right Expense Report solution for you? Explore 425 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/144890/Expensya/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Expensya 4.3 (425) [View alternatives](https://www.capterra.com/p/144890/Expensya/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Expensya Ease of use 4.1 Customer Service 4.1 ## Pros and Cons in Reviews LK Lilian K HR ManagerEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “With Expensya, travel and expense management is easy“ June 17, 2024 LA Laura A NABiotechnology, 10,001+ employeesUsed the software for: 1-2 years. “Customer support, is incredible bad.“ May 1, 2024 SA Stacey A Technology Product ManagerInternet, 10,001+ employeesUsed the software for: 6-12 months. “I like how easy this product helps us manage expense and seamlessly integration with our accounting systems that facilitate easy data transmission and helps manage expense report more effectively.“ June 30, 2022 JC José Andrés C Associate Partner Logistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “Very good experience but lack of invoicing features made me quit.“ February 18, 2023 DB Dante B Managing PartnerDefense & Space, 2 - 10 employeesUsed the software for: 6-12 months. “Easy To Use, Very Completed Platform For Small Business“ October 2, 2023 EN Elvis N Sap consultant Logistics and Supply Chain, 10,001+ employeesUsed the software for: 6-12 months. “Delay response to payment.“ May 28, 2023 NL Nicolas L head of drawing officeAviation & Aerospace, 501 - 1,000 employeesUsed the software for: More than 2 years. “easy to use “ June 7, 2023 SG Stanislas G Producer Media Production, 2 - 10 employeesUsed the software for: More than 2 years. “When the software « loses » invoices that have been scanned, and I have to pay with my personal money because I can no longer justify the expense, the staff doesn’t give a crap, and barely answered my problem with a ten days period between messages.“ May 21, 2021 ## Showing most helpful reviews Showing 1-25 of 425 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Expert consultant Used the software for: 3-5 years ### "Expense tracking made easier for everyone in the company" March 15, 2019 5.0 Less time spent on expense tracking, easier checks, extracts for reimbursement of employees and rebilling to customers. Pros We found the tool easy to configure and deploy. Our end users are quite happy with automatic recognition of bills (very efficient). Online support is highly available and efficient. We use the tool on iOS, Android and web. We use the solution in three countries. Cons Nothing (but I would appreciate other modules, e.g for time tracking). Review Source Response from Expensya March 18, 2019 Hello, Thank you for your feedback and motivational messages. Could you please give us more detals concerning your amelioration request about the time tracking? Please contact us on support@expensya.com. We would be more than happy to look into it in order to ameliorate our product for you. Thank you, Expensya Team Director Used the software for: 1-3 years ### "Good but there is room for improvement." January 29, 2021 4.0 Pros Overall good product, it simplifies the treatment of the personnel bills even for a small company. Cons The scan learning curve is missing or needs improvement. You scan a ticket, regularly for the same merchant, you correct the name of the merchant, and the system will always do the same error. The system does not learn. You have tickets that do not mention the currency. One could suppose that having detected the city in the address of the merchant, the system would automatically set the local currency. That's not the case. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Looking for a more European way of treatment product. Reasons for choosing Expensya Didn't need to buy the whole chain of products. Review Source Response from Expensya January 17, 2022 Bonjour, Merci pour ce feedback. Pourriez-vous nous donner plus de détails sur les améliorations attendues au niveau de notre OCR ? Nous veillons en permanence à répondre aux besoins de nos clients et à améliorer notre produit grâce à vos retours. Vous pouvez contacter notre équipe d'assistance support-team@expensya.com pour demander cette demande d'évolution. Cordialement, Équipe Expensya Producer Producer Used the software for: 3-5 years ### "Great concept but can’t trust it. " May 26, 2021 1.0 Greta I too very bad Pros Not having to keep little notes from restaurants and expenses… Cons When the software « loses » invoices that have been scanned, and I have to pay with my personal money because I can no longer justify the expense, the staff doesn’t give a crap, and barely answered my problem with a ten days period between messages. Review Source head of drawing office Used the software for: 3-5 years ### "title" June 9, 2023 4.0 Pros easy to use Cons to auto analyse weekly invoices of collegues Review Source Partnership Manager Used the software for: 1-3 years ### "The best expense manager I used" November 16, 2021 5.0 Extremely simple, fast and efficient. Pros Invoice insertion by insertion of a photo Cons None, everything is useful and really simple to use Review Source sales technician Used the software for: Less than 1 year ### "Promise not kept" July 28, 2021 2.0 The errors are so numerous that I have to do my calculation myself before starting with the software. The time imposed by this software to obtain a correct result is in no way in accordance with the promises of the seller! Pros Information storage. This is the only positive point Cons The user support service does not know anything about the specificities of the countries which generates funny things in the results. Review Source CIO Used the software for: 3-5 years ### "User, Administrator and CIO - This software is a very efficient tool for expenses management" March 13, 2019 4.0 We saved times to our users reporting their expenses thanks to the mobile apps and the scanning. We saved delays for sales administrative department in the invoicing phase to our customers, which may lead to cash issues. We are very happy with this software. Pros Easy to use, easy to implement for an IT company with a lot of consultants in 15 countries who love the scanning function, easy to link to our backoffice app. Flexibility from Expensya's Team when implementing the solution and supporting the solution Admin Staff (Accounting & Sales) saved times doing their job of validation of expenses. Cons Sometimes support may take time to process a request, mainly due to release management (which is normal) but most of times, support is very efficient and reactive Review Source Director Used the software for: Less than 1 year ### "Perfect" March 15, 2019 5.0 Pros Easy and efficient. We all agree that expensya is a great software. Cons None.................................... Review Source Tech Director Used the software for: Less than 1 year ### "Poor Support" April 30, 2019 5.0 Pros Good UI, Good App, Good OCR, easy to use Cons Poor support unable to post my expense support doesnt understand the request and I am still stuck... should I update the database myself ? Review Source Response from Expensya October 6, 2020 Hello, Thank you for your feedback. Could you please send us an email to support@expensya.com or give us a way to reach out to you so that we can discuss the problems you're facing? Thank you, Expensya Team Process Engineering Consultant Used the software for: Less than 1 year ### "Good overall experience!" June 28, 2022 5.0 Pros Easy to use and self explanatory user interface. Cons Good service support if in case required. Review Source Transformation lead & founder @ CICO Used the software for: 3-5 years ### "Impossible de m'en passer ! " October 11, 2020 5.0 Super expérience de gestion de mes frais avec Expensya. Toujours dans ma poche avec mon portable! Cela a était un vrai plus. Je le recommande souvent à mes clients ou mes collègues intervenants. Pros Le gain de temps et la simplicité d'utilisation. Le scan de mes notes de frais me permet d'éviter de garder le papier (ouf !) et transmettre simplement les documents à mon comptable et à mes clients pour la refacturation des frais. La reconnaissance des informations me fait gagner un temps. La possibilité de classer et particulièrement "facturable au client" permet une facturation simple et sans soucis en transmettant copie des originales. TOp ! Transmettre mes factures reçu par email et les traiter en décaler dans le logiciel un vrai bonheur. Les exports sur Excel sont tops. C'est une vrai valeur ajoutée. top ! Cons Avec l'utilisation on devient de plus en plus exigeant... bravo à l'équipe de Expensya, je suis avec eux depuis 4ans... c'est plus des recommandations d'améliorations que des point négatifs : 1. L'allocation de certaine dépense sur une mauvaise catégorie comme les avions sur les taxis ou l'inverse (dommage qu'il n'y est pas une fonction retenir la classification dans le future... ;- ) 2. L'absence d'intégration automatique du relevé bancaire pour le rapprochement mensuel Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reasons for choosing Expensya Utilisateur de Concur par le passé, impossible de trouver qlq chose pour la taille de mon activité. Review Source Response from Expensya October 12, 2020 Hello, Thank you for your feedback. Could you please give us more details about your expected improvements of our tool? We continuously ensure to meet our customer's needs and improve our product thanks to your feedback. You can reach out to our support team on support@expensya.com to ask for this evolution request. Thank you, Expensya Team Directeur Associé Used the software for: 3-5 years ### "JPhD" November 10, 2021 5.0 Expensya m'a permis (enfin) de partager mes notre de frais avec ma comptable pour faciliter le pointage et la cloture, tout en garantissant la disponibilité des justificatif. Par ailleurs, les facilités de répartition (par carte, par entité) ont permis de faciliter l'analytique Pros Prise en main simple Paramétrage complet (nombre de carte de paiement, circuit de validation, ...) Reconnaissance efficace (bien que perfectible) Cons Le nombre de connecteur est très limité alors que de nombreuse facture sont récurrentes sur des services en ligne (Google, Microsoft, Scoopit, Strikingly...) ou de marketplace (Amazon...) Switched from [Expensya](https://www.capterra.com/p/144890/Expensya/) Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[N2F](https://www.capterra.com/p/166715/N2F/) Reasons for choosing Expensya Un bon rapport qualité prix et un circuit de saisie efficace Review Source CEO Used the software for: Less than 1 year ### "Darstellung und VErwaltung von erfassten Daten" February 27, 2023 4.0 Pros Erfassung von Belegen ist einfach und schlüssig Cons DIe Belege und Abrechnungen können nur sehr rudimentär verwaltet werden. Das ist besonders ärgelrih wenn man viele Belege zu verwalten hat. BElege die einer bestimmten Abrechnung ( Mandant Kunden) zugeordnet worden sidn werden aus der GEsamtansicht nciht ausgeblendet, so dass man nicht genau weiß ob sie bereits in der Abrechnung erfast sind oder nicht. Außerdem kann man Abrechnungen die schon lange zurückliegen und definitiv erledigt sind nicht in einen separaten Ordner ablegen, so dass man mehr Übersichtlichkeit gewinnen würde. Insgesamt macht das so den Eindruck, dass das erste Abreten mit der Software einem das Leben erleichtert aber ab einem gewissen Zeitpunkt wird es eben unübersichtlich und Konfus. Man kann dann die einzelne Abrechnung auch nur so löschen, indem man jeden einzelnen Beleg in der Abrechnung löscht und dann die Abrechnung. Das ist natürlich auch sehr umständlich und macht wirklich keinen SInn. Reasons for choosing Expensya Schien mir die praktikabelste und effizientes Lösung zu sein. Hatte nicht gedacht, dass erfasste und archivierte Belege nicht separat abgelegt werden könnten und dass der Löschvorgang so umständlich wäre. Beieinem Word Dokument muss man auch nicht jedes Zeichen löschen sondern kann das Dokument insgesamt löschen. Review Source Conducteur de Travaux Used the software for: 3-5 years ### "Application ergonomique te pratique" June 3, 2024 5.0 Pros Envoi directement des factures reçus par mail via \[caché sensible contenu\] ce qui permet un traitement plus rapide et un scan inutile Cons Quelques petites erreurs de traitement des scans Review Source Coach Orga Used the software for: 3-5 years ### "Un logiciel pratique d’utilisation" February 4, 2020 5.0 Pros Je fais des frais professionnels en continue : le logiciel d’aide beaucoup dans la tenue et le suivi de ces dépenses. Bravo pour l’OCR qui récupère les frais juste à 98% ! Cons Je trouve l’interface un peu vieillotte et « patapouf ». La technologie (multi-fenêtrage) est dépassée et peu ergonomique. Review Source Response from Expensya October 6, 2020 Hello, Thank you for your feedback and motivational messages. Could you please give us more details concerning your evolution request ? Please contact us on support@expensya.com. We would be more than happy to look into it in order to ameliorate our product for you. Thank you, Expensya Team Overall Scheduler Used the software for: 1-3 years ### "Super outil de gestion" May 20, 2024 4.0 Pros La lecture automatique des tickets de caisse Cons Non applicable car aucun problème dans le système mis en place Switched from [Kizeo Forms](https://www.capterra.com/p/174741/Kizeo-Forms/) Review Source Chargé entrepreneur Used the software for: 1-3 years ### "Resume" December 30, 2021 4.0 Pros He calculate the way and we dont have to make several operations Cons Favorits are not well done and not easy to use Review Source IT Project managerm Used the software for: Less than 1 year ### "Just started and already love it!" May 8, 2019 5.0 Making expense statement. Benefit - it takes me 1/10 of time! Pros Easy of use. Really accelerates creation of expense reports. Turns my worst nightmare and hated work into a fun!!! Well done guys! I love it! Cons None identified yet. ahh maybe, i had little bit of trouble logging in on my company mobile. I was refused few times although i was entering correct information (email, password) Review Source Response from Expensya October 6, 2020 Hello, Thank you for your feedback. Could you please give us more details about the problems you had while logging in via mobile? You can reach out to our support team on support@expensya.com. Thank you, Expensya Team Consultant Used the software for: Less than 1 year ### "Feedback about Expensya" March 15, 2019 5.0 \- in terms of employee satisfaction : really good feedback since there is no more paper involved - in terms of accountancy process : time to process the expenses in SAP decreased (at least 75% of time saved) Pros \- easy to install - easy to use - good feedback from our employees (users) - Expensya's helpdesk is very available and reachable quickly (less than 1/2 minutes each time I called) - great reactivity from the business staff Cons \- some features are not changeable, but the helpdesk is always here to show you another way to reach what you're looking for Review Source global client care manager Used the software for: Less than 1 year ### "efficient tool" March 25, 2019 5.0 Great time saming Pros easy to use, fast, automatic recognition very accurate Cons I'd like it to be interfaced with my amex card account, in order to align the currency rates. I always have discrepencies between the reimbursement and what I pay to Amex Review Source Response from Expensya March 25, 2019 Hello Emmanuelle, Thank you for you feedback and your motivational message. Concerning the integration with amex card account, this is available for Rimowa entreprise. Could you please talk about it with the admin of Expensya account to have it active for you? Thank you, Expensya Team software engineer ### "good " May 17, 2017 3.0 keep it up well done you are awesome Review Source Response from Expensya April 25, 2019 Hello, Thank you for your feedback and motivational message. However, could you please tell me if you have any evolution request or any problems related to Expensya. Because you put 3 stars :( All your suggestions are welcome. Our goal is to ameliorate our product in order to make your life easier. Thank you, Expensya Team Karim J. CEO ### "Love it, ont of the best customer service tested so far" May 17, 2017 5.0 Simple, straight to the point Review Source Yasmine N. Content Marketing Responsible Used the software for: Less than 1 year ### "Easy to use, complete solution. 100% would recommend!" October 14, 2020 5.0 Pros I really love the OCR feature. It simplifies the whole process. Cons There is room for improvement on the user interface. Review Source Reviewer ### "Genius !!" May 17, 2017 5.0 I'm not anymore struggling with my receipt reports thanks to this app !! Review Source Project manager Used the software for: Less than 1 year ### "The product i was waiting for!" June 29, 2021 5.0 Pros It’s very easy to install and use. It’s fluid and 0% fail in the Process! Very good product. Cons The Process is lean and very fluid. Product is helpfull and avoid a lot of wasted time. 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