# Expensya Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Expensya the right Expense Report solution for you? Explore 425 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144890/Expensya/reviews

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Expensya

4.3 (425)

[View alternatives](https://www.capterra.com/p/144890/Expensya/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Expensya

Ease of use

4.1

Customer Service

4.1

## Pros and Cons in Reviews

LK

Lilian K

HR ManagerEducation Management, 11 - 50 employeesUsed the software for: 1-2 years.

“With Expensya, travel and expense management is easy“

June 17, 2024

JL

Jacklyn L

RFCInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months.

“As user : Slow to upload receipt and need to wait quite a while before changes made can be saved.“

October 5, 2022

SA

Stacey A

Technology Product ManagerInternet, 10,001+ employeesUsed the software for: 6-12 months.

“I like how easy this product helps us manage expense and seamlessly integration with our accounting systems that facilitate easy data transmission and helps manage expense report more effectively.“

June 30, 2022

JL

Jacklyn L

RFCInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months.

“As finance dept : unable to view all expenses by employees.“

October 5, 2022

DB

Dante B

Managing PartnerDefense & Space, 2 - 10 employeesUsed the software for: 6-12 months.

“Easy To Use, Very Completed Platform For Small Business“

October 2, 2023

JL

Jacklyn L

RFCInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months.

“Status of expense/reports are so confusing and do not make sense.“

October 5, 2022

NL

Nicolas L

head of drawing officeAviation & Aerospace, 501 - 1,000 employeesUsed the software for: More than 2 years.

“easy to use “

June 7, 2023

LA

Laura A

NABiotechnology, 10,001+ employeesUsed the software for: 1-2 years.

“Customer support, is incredible bad.“

May 1, 2024

## Showing most helpful reviews

Showing 1-25 of 425 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RA

Rodolphe A.  
Expert consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Expense tracking made easier for everyone in the company"

March 8, 2019

5.0

Less time spent on expense tracking, easier checks, extracts for reimbursement of employees and rebilling to customers.

Pros

We found the tool easy to configure and deploy. Our end users are quite happy with automatic recognition of bills (very efficient). Online support is highly available and efficient. We use the tool on iOS, Android and web. We use the solution in three countries.

Cons

Nothing (but I would appreciate other modules, e.g for time tracking).

Review Source

Response from Expensya

March 18, 2019

Hello, Thank you for your feedback and motivational messages. Could you please give us more detals concerning your amelioration request about the time tracking? Please contact us on support@expensya.com. We would be more than happy to look into it in order to ameliorate our product for you. Thank you, Expensya Team

AM

Arcadio M.  
Director  
Financial Services  
Used the software for: 1-2 years

### "Good but there is room for improvement."

January 25, 2021

4.0

Pros

Overall good product, it simplifies the treatment of the personnel bills even for a small company.

Cons

The scan learning curve is missing or needs improvement. You scan a ticket, regularly for the same merchant, you correct the name of the merchant, and the system will always do the same error. The system does not learn. You have tickets that do not mention the currency. One could suppose that having detected the city in the address of the merchant, the system would automatically set the local currency. That's not the case.

Reason for choosing Expensya

Didn't need to buy the whole chain of products.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Looking for a more European way of treatment product.

Review Source

Response from Expensya

January 17, 2022

Bonjour, Merci pour ce feedback. Pourriez-vous nous donner plus de détails sur les améliorations attendues au niveau de notre OCR ? Nous veillons en permanence à répondre aux besoins de nos clients et à améliorer notre produit grâce à vos retours. Vous pouvez contacter notre équipe d'assistance support-team@expensya.com pour demander cette demande d'évolution. Cordialement, Équipe Expensya

SG

Stanislas G.  
Producer  
Media Production  
Used the software for: 2+ years

### "Great concept but can’t trust it. "

May 21, 2021

1.0

Greta I too very bad

Pros

Not having to keep little notes from restaurants and expenses…

Cons

When the software « loses » invoices that have been scanned, and I have to pay with my personal money because I can no longer justify the expense, the staff doesn’t give a crap, and barely answered my problem with a ten days period between messages.

Review Source

NL

Nicolas L.  
head of drawing office  
Aviation & Aerospace  
Used the software for: 2+ years

### "title"

June 7, 2023

4.0

Pros

easy to use

Cons

to auto analyse weekly invoices of collegues

Review Source

VR

Verified Reviewer  
Partnership Manager  
Automotive  
Used the software for: 1-2 years

### "The best expense manager I used"

November 12, 2021

5.0

Extremely simple, fast and efficient.

Pros

Invoice insertion by insertion of a photo

Cons

None, everything is useful and really simple to use

Review Source

VR

Verified Reviewer  
sales technician  
Building Materials  
Used the software for: Less than 6 months

### "Promise not kept"

July 26, 2021

2.0

The errors are so numerous that I have to do my calculation myself before starting with the software. The time imposed by this software to obtain a correct result is in no way in accordance with the promises of the seller!

Pros

Information storage. This is the only positive point

Cons

The user support service does not know anything about the specificities of the countries which generates funny things in the results.

Review Source

SB

Stephane B.  
CIO  
Information Technology and Services  
Used the software for: 2+ years

### "User, Administrator and CIO - This software is a very efficient tool for expenses management"

March 8, 2019

4.0

We saved times to our users reporting their expenses thanks to the mobile apps and the scanning. We saved delays for sales administrative department in the invoicing phase to our customers, which may lead to cash issues. We are very happy with this software.

Pros

Easy to use, easy to implement for an IT company with a lot of consultants in 15 countries who love the scanning function, easy to link to our backoffice app. Flexibility from Expensya's Team when implementing the solution and supporting the solution Admin Staff (Accounting & Sales) saved times doing their job of validation of expenses.

Cons

Sometimes support may take time to process a request, mainly due to release management (which is normal) but most of times, support is very efficient and reactive

Review Source

VR

Verified Reviewer  
Director  
Research  
Used the software for: 6-12 months

### "Perfect"

March 8, 2019

5.0

Pros

Easy and efficient. We all agree that expensya is a great software.

Cons

None....................................

Review Source

VR

Verified Reviewer  
Tech Director  
Computer Software  
Used the software for: 6-12 months

### "Poor Support"

April 29, 2019

5.0

Pros

Good UI, Good App, Good OCR, easy to use

Cons

Poor support unable to post my expense support doesnt understand the request and I am still stuck... should I update the database myself ?

Review Source

Response from Expensya

October 6, 2020

Hello, Thank you for your feedback. Could you please send us an email to support@expensya.com or give us a way to reach out to you so that we can discuss the problems you're facing? Thank you, Expensya Team

VR

Verified Reviewer  
Process Engineering Consultant  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Good overall experience!"

June 27, 2022

5.0

Pros

Easy to use and self explanatory user interface.

Cons

Good service support if in case required.

Review Source

GE

Gaetan E.  
Transformation lead & founder @ CICO  
Management Consulting  
Used the software for: 2+ years

### "Impossible de m'en passer ! "

October 8, 2020

5.0

Super expérience de gestion de mes frais avec Expensya. Toujours dans ma poche avec mon portable! Cela a était un vrai plus. Je le recommande souvent à mes clients ou mes collègues intervenants.

Pros

Le gain de temps et la simplicité d'utilisation. Le scan de mes notes de frais me permet d'éviter de garder le papier (ouf !) et transmettre simplement les documents à mon comptable et à mes clients pour la refacturation des frais. La reconnaissance des informations me fait gagner un temps. La possibilité de classer et particulièrement "facturable au client" permet une facturation simple et sans soucis en transmettant copie des originales. TOp ! Transmettre mes factures reçu par email et les traiter en décaler dans le logiciel un vrai bonheur. Les exports sur Excel sont tops. C'est une vrai valeur ajoutée. top !

Cons

Avec l'utilisation on devient de plus en plus exigeant... bravo à l'équipe de Expensya, je suis avec eux depuis 4ans... c'est plus des recommandations d'améliorations que des point négatifs : 1. L'allocation de certaine dépense sur une mauvaise catégorie comme les avions sur les taxis ou l'inverse (dommage qu'il n'y est pas une fonction retenir la classification dans le future... ;- ) 2. L'absence d'intégration automatique du relevé bancaire pour le rapprochement mensuel

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing Expensya

Utilisateur de Concur par le passé, impossible de trouver qlq chose pour la taille de mon activité.

Review Source

Response from Expensya

October 12, 2020

Hello, Thank you for your feedback. Could you please give us more details about your expected improvements of our tool? We continuously ensure to meet our customer's needs and improve our product thanks to your feedback. You can reach out to our support team on support@expensya.com to ask for this evolution request. Thank you, Expensya Team

JJ

Jean-Philippe J.  
Directeur Associé  
Management Consulting  
Used the software for: 2+ years

### "JPhD"

November 8, 2021

5.0

Expensya m'a permis (enfin) de partager mes notre de frais avec ma comptable pour faciliter le pointage et la cloture, tout en garantissant la disponibilité des justificatif. Par ailleurs, les facilités de répartition (par carte, par entité) ont permis de faciliter l'analytique

Pros

Prise en main simple Paramétrage complet (nombre de carte de paiement, circuit de validation, ...) Reconnaissance efficace (bien que perfectible)

Cons

Le nombre de connecteur est très limité alors que de nombreuse facture sont récurrentes sur des services en ligne (Google, Microsoft, Scoopit, Strikingly...) ou de marketplace (Amazon...)

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)[N2F](https://www.capterra.com/p/166715/N2F/)

Reason for choosing Expensya

Un bon rapport qualité prix et un circuit de saisie efficace

Review Source

SW

Sebastien W.  
CEO  
International Trade and Development  
Used the software for: 6-12 months

### "Darstellung und VErwaltung von erfassten Daten"

February 24, 2023

4.0

Pros

Erfassung von Belegen ist einfach und schlüssig

Cons

DIe Belege und Abrechnungen können nur sehr rudimentär verwaltet werden. Das ist besonders ärgelrih wenn man viele Belege zu verwalten hat. BElege die einer bestimmten Abrechnung ( Mandant Kunden) zugeordnet worden sidn werden aus der GEsamtansicht nciht ausgeblendet, so dass man nicht genau weiß ob sie bereits in der Abrechnung erfast sind oder nicht. Außerdem kann man Abrechnungen die schon lange zurückliegen und definitiv erledigt sind nicht in einen separaten Ordner ablegen, so dass man mehr Übersichtlichkeit gewinnen würde. Insgesamt macht das so den Eindruck, dass das erste Abreten mit der Software einem das Leben erleichtert aber ab einem gewissen Zeitpunkt wird es eben unübersichtlich und Konfus. Man kann dann die einzelne Abrechnung auch nur so löschen, indem man jeden einzelnen Beleg in der Abrechnung löscht und dann die Abrechnung. Das ist natürlich auch sehr umständlich und macht wirklich keinen SInn.

Reason for choosing Expensya

Schien mir die praktikabelste und effizientes Lösung zu sein. Hatte nicht gedacht, dass erfasste und archivierte Belege nicht separat abgelegt werden könnten und dass der Löschvorgang so umständlich wäre. Beieinem Word Dokument muss man auch nicht jedes Zeichen löschen sondern kann das Dokument insgesamt löschen.

Review Source

LG

Laurent G.  
Conducteur de Travaux  
Farming  
Used the software for: 2+ years

### "Application ergonomique te pratique"

May 17, 2024

5.0

Pros

Envoi directement des factures reçus par mail via \[caché sensible contenu\] ce qui permet un traitement plus rapide et un scan inutile

Cons

Quelques petites erreurs de traitement des scans

Review Source

VR

Verified Reviewer  
Coach Orga  
Management Consulting  
Used the software for: 2+ years

### "Un logiciel pratique d’utilisation"

February 3, 2020

5.0

Pros

Je fais des frais professionnels en continue : le logiciel d’aide beaucoup dans la tenue et le suivi de ces dépenses. Bravo pour l’OCR qui récupère les frais juste à 98% !

Cons

Je trouve l’interface un peu vieillotte et « patapouf ». La technologie (multi-fenêtrage) est dépassée et peu ergonomique.

Review Source

Response from Expensya

October 6, 2020

Hello, Thank you for your feedback and motivational messages. Could you please give us more details concerning your evolution request ? Please contact us on support@expensya.com. We would be more than happy to look into it in order to ameliorate our product for you. Thank you, Expensya Team

DB

Dominique B.  
Overall Scheduler  
Automotive  
Used the software for: 1-2 years

### "Super outil de gestion"

May 2, 2024

4.0

Pros

La lecture automatique des tickets de caisse

Cons

Non applicable car aucun problème dans le système mis en place

Review Source

JD

Jeremy D.  
Chargé entrepreneur  
Banking  
Used the software for: 1-2 years

### "Resume"

December 29, 2021

4.0

Pros

He calculate the way and we dont have to make several operations

Cons

Favorits are not well done and not easy to use

Review Source

PK

Petr K.  
IT Project managerm  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Just started and already love it!"

May 6, 2019

5.0

Making expense statement. Benefit - it takes me 1/10 of time!

Pros

Easy of use. Really accelerates creation of expense reports. Turns my worst nightmare and hated work into a fun!!! Well done guys! I love it!

Cons

None identified yet. ahh maybe, i had little bit of trouble logging in on my company mobile. I was refused few times although i was entering correct information (email, password)

Review Source

Response from Expensya

October 6, 2020

Hello, Thank you for your feedback. Could you please give us more details about the problems you had while logging in via mobile? You can reach out to our support team on support@expensya.com. Thank you, Expensya Team

TD

Tristan D.  
Consultant  
Writing and Editing  
Used the software for: Less than 6 months

### "Feedback about Expensya"

March 8, 2019

5.0

\- in terms of employee satisfaction : really good feedback since there is no more paper involved - in terms of accountancy process : time to process the expenses in SAP decreased (at least 75% of time saved)

Pros

\- easy to install - easy to use - good feedback from our employees (users) - Expensya's helpdesk is very available and reachable quickly (less than 1/2 minutes each time I called) - great reactivity from the business staff

Cons

\- some features are not changeable, but the helpdesk is always here to show you another way to reach what you're looking for

Review Source

EC

Emmanuelle C.  
global client care manager  
Retail  
Used the software for: Less than 6 months

### "efficient tool"

March 18, 2019

5.0

Great time saming

Pros

easy to use, fast, automatic recognition very accurate

Cons

I'd like it to be interfaced with my amex card account, in order to align the currency rates. I always have discrepencies between the reimbursement and what I pay to Amex

Review Source

Response from Expensya

March 25, 2019

Hello Emmanuelle, Thank you for you feedback and your motivational message. Concerning the integration with amex card account, this is available for Rimowa entreprise. Could you please talk about it with the admin of Expensya account to have it active for you? Thank you, Expensya Team

pH

praveen H.  
software engineer  
  
Used the software for:

### "good "

January 19, 2016

3.0

keep it up well done you are awesome

Review Source

Response from Expensya

April 25, 2019

Hello, Thank you for your feedback and motivational message. However, could you please tell me if you have any evolution request or any problems related to Expensya. Because you put 3 stars :( All your suggestions are welcome. Our goal is to ameliorate our product in order to make your life easier. Thank you, Expensya Team

KJ

Karim J.  
CEO  
  
Used the software for:

### "Love it, ont of the best customer service tested so far"

August 11, 2015

5.0

Simple, straight to the point

Review Source

YN

Yasmine N.  
Content Marketing Responsible  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy to use, complete solution. 100% would recommend!"

October 13, 2020

5.0

Pros

I really love the OCR feature. It simplifies the whole process.

Cons

There is room for improvement on the user interface.

Review Source

ES

Elyes S.  
  
  
Used the software for:

### "Genius !!"

September 3, 2015

5.0

I'm not anymore struggling with my receipt reports thanks to this app !!

Review Source

LC

Laurent C.  
Project manager  
Real Estate  
Used the software for: Less than 6 months

### "The product i was waiting for!"

June 27, 2021

5.0

Pros

It’s very easy to install and use. It’s fluid and 0% fail in the Process! Very good product.

Cons

The Process is lean and very fluid. Product is helpfull and avoid a lot of wasted time.

Review Source

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