Who Uses This Software?

We gladly support all marketing channels looking for robust, easy to use, enterprise level features, all provided at a cost well below the industry standard.


Average Ratings

41 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
    See pricing details
  • Pricing Details
    We offer many options including Monthly and CPM rates.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • 1Point Interactive
  • www.1pointinteractive.com
  • Founded 2009
  • United States

About 1PointMail

1PointMail is an enterprise level marketing platform that allows marketers to design and execute campaigns across multiple channels providing cost efficiency via scheduled or action triggered events and delivering highly targeted on-brand communication. The 1PointMail marketing platform supports the entire marketing process incorporating campaign management, personalization, delivery, response management and campaign reporting.


1PointMail Features

  • Auto-Responders
  • Behavior Driven Rules
  • Bounce Tracking
  • CAN SPAM Compliance
  • Click-Through Tracking
  • Contact Database
  • Drip Campaigns
  • Event Triggered Email
  • Image Library
  • Mailing Frequency Limits
  • Mailing List Management
  • Multi-Variate Testing
  • Newsletter Management
  • Spam Check
  • Subscribe / Unsubscribe
  • Survey Management
  • Template Management
  • Unsubscribe Database
  • WYSIWYG Email Editor

1PointMail Reviews Recently Reviewed!

Solid Platform

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software has a clean look and is straightforward to use. I really like the campaign reports, along with their customer service.

Cons: The software does not include email templates. As well, depending on what browser you use, the software can perform slow.

Vendor Response

by 1Point Interactive on December 06, 2017

Hi, Thank you so much for your review. We are constantly testing in all major browsers for functionality and speed. I will pass your concerns on to our head of QA/UAT and see what we can discover! As always, please feel free to send questions, concerns and requests to support@1pointmail.com

Overall an excellent choice

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Full featured list management, HTML content editor, segmenting and reporting. Dynamic segmenting of lists has proven very useful. The system is set up to ensure lists are clean. The service has been excellent.

Cons: The process for lead scoring could be made a bit easier. Also more native integrations with other technologies such as with Zapier or CRM's.

Overall: Still cannot find a better value for the investment. Does everything I need it to do.

Vendor Response

by 1Point Interactive on November 29, 2017

Thank you so much for your review. We have done integration with Zapier in the past as well as other custom API work. If there are specific CRMs that you are looking to hook into we would be more than happy to help. In our next major release we are looking to add more details about integration possibilities. As always please reach out to support or your Client Service liaison with any feature request and we will get it scoped!

Excellent prompt service

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software itself is very easy to use and all the extra features that it contains is a bonus like scheduling mailings, being able to create your own templates and reuse them is also a options which other systems do not offer. Being able to build a delegate database is also a great option as this allows us to run reports on who is and is not opening our mailings.

Cons: None that I can think of.

Overall: From the very beginning 1Pointmail have done everything they can to help and educate us on their software and better options that would better suite our business. They are always quick to respond to problems and always seem to go above and beyond what you would expect. Chris has been very helpful and has even been on the phone a number of times to talk us through options and some of the training and problems that we were seeing at the beginning. Overall I would highly recommend 1Pointmail the system is very easy and slick to use.

Recommendations to other buyers: 1Pointmail suits our needs very well and I would highly recommend them.

Intuitive Interface for Non-Technical Users

Mar 15, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Although customer support has been excellent, I've been able to navigate the platform's interface fairly easily on my own. It's a low-cost, high-value service.

Best Customer Service We've Found

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It takes a little bit of a learning curve, but after a few uses, it's very easy to operate.

Cons: A wide array of functionality.

Overall: These guys are amazing. It's not that there are NEVER problems. There are always problems when you're dealing with tech. The way they deal with them is outstanding. Rapid response is putting it mildly. I am super happy with the product as well and the competitive price allows me to make money while offering my clients competitive prices. Bravo!!

Strong Platform With Great Support

Aug 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: My experience with 1Point has been very good. The software is very easy to use and intuitive. 1Point allows your marketing team to focus on creating strong content. Does not require the help of an engineer.

Excellent and Quick Customer Service!

Aug 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: 1pointmail is very user friendly and even if I do have questions, they're readily available. I've never had such a quick turnaround in response to questions I have regarding using a system. Not only that but their system is cleaning our database of emails, which makes things a lot easier for our account managers when we have correct information for them to use.

The software is amazing but more then that is personal touch of Chris and Logan.

Jun 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software allows you to do everything you expect of mass email software, honestly I can't think of cons.

Best Customer Service Yet

Jun 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Since we began using 1PointMail, anytime there has been a question or concern, the team was always willing to assist, regardless of the time of day. They have been open, honest and willing to help us learn how to use their system and provide the best practices to make our email campaigns as successful as possible. We recommend them to other organizations who are looking to grow their email marketing capabilities.

Easy to use platform with outstanding customer service!

Jun 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Chris Jackson has been a huge factor in helping us run successful campaigns as he was always available to answer questions as we were learning the system.

Excellent Product

Jun 03, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: 1PointMail is leaps and bounds above other ESP's and the level of support is fantastic.

Great Product, Great support.

Mar 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love 1Point!! They have the BEST support and implementation team. Quick responses, easy to relate to people. quick and fast support. I would highly recommend them to everyone.

Great product, awesome team

Mar 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started using 1Point last month. Chris was extremely helpful during the setup, and Logan came into our office to help us get everything set up and ready to go. The customer service since then has been great, I would highly recommend working with the 1Point Team.

1Point is a great messaging platform and the customer support is event better!

Mar 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: 1Point has all of the features that a small business or large corporation would need to successfully send consistent messaging campaigns with high delivery rates.

Good tool, functional design, minimal glitch

Mar 08, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great tech and personal support from Chris and Logan, they are fast, friendly and efficient. The tool itself is a bit clunky, but it does the job well. Analytics on opens, responses, etc are useful

Love 1PointMail!

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: These guys are the real deal and so easy to work with... Very responsive too!

Best customer service experience I've ever had

Feb 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I started using 1Point after growing frustrated with other platforms getting in my way and trying to help without actually being helpful. 1Point does exactly what it says on the tin - it sends marketing emails, and it does it well.

1Point is a lot more than just a program, though; it's also an amazing company. Instead of simply selling you a product and moving on to the next customer, they establish a proper partnership that's always there when you need it. I know that, if I ever run into trouble, I can always give Chris a call, and my problems will be solved. I wish I could say the same for the rest of my software!

Vendor Response

by 1Point Interactive on February 05, 2016

Thank you for the review Marshall. We pride ourselves on creating partnerships with our customers opposed to being "just another vendor". We are very happy that you're enjoying the platform and look forward to continuing to work with you!

1PointMail staff works closely and responsively tailored to all my email marketing needs.

Jan 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As owner of InTouchGifts.com, my goal is exceptional customer satisfaction leading to repeat business, long-term relationships, and referrals. 1PointMail product and services also strives for exceptional custumer satisfaction. I feel confident 1PointMail will give me the competitive edge to succeed. I look forward to a long-term relationship with 1PointMail and recommend them if your looking for an easy to use program with a very responsive staff tailored to listen and support your business email marketing needs.

Excellent, flexible software

Jan 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The system is great for making your email marketing much more efficient. It provides the ability to easily upload lists and create simple or complex segments.

From a mailing perspective, you can create newsletter templates and dedicated messages that can be blasted or triggered based on user activity.

Having the ability to categorize links was also very helpful for remarketing efforts.

Fantastic Software, Excellent Customer Service. A Great Business Partner.

Jan 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The 1PointMail software is very easy to use and is very reliable. It allows me to set up and initiate email campaigns easily, and the tracking software maintains updated results very well. It also has great capabilities for creating opt-in forms and campaigns. And it has great segmenting capabilities which allow me to deliver to my list subscribers exactly what they are looking for.

The other great thing about 1PointMail is their customer service. It is absolutely the best customer service I have ever received.

They worked with me through every step of setting up and getting established. They were flexible with scheduling calls and meetings when I needed them. They were delightful to work with. And they were incredibly skilled!

I would recommend 1PointMail to anyone who is serious about running top notch email marketing campaigns.

They are the best. Hands down.

Robust Capabilities, Easy to Use, and Cost Effective.

Oct 22, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Given the platform's cost you can't beat their capabilities. They are easily on par with the likes of other ESPs like Exact Target, but I have found them far more flexible in accommodating our specific needs. Definitely give these guys a shot!

Amazing feature at a great price

Oct 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This tool has helped us to connect with our customers and prospects in ways that no other email service could. The solution is espically good at helping a user set up powerful mail options that I did not see if other solutions used in the past. I highly recommend 1 Point.

Email Marketing Services

Oct 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Their service is outstanding. I highly recommend them to anyone looking to increase sales and gain customers.

Great email campaigns with excellent customer service

Oct 06, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: 1PointMail has been provided us a great service in carrying out our e-mail campaigns. We have been particularly pleased with 1Point¿s outstanding customer service, always going to the extra mile to ensure we are getting the best possible service.
My only gripe is that 1Points interface is somewhat obtuse, however 1Point kindly provided us with a free 1 hour training session to familiarise ourselves in its use.

Fantastic software backed up by an equally fantastic service provision team

Oct 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are a great number of similar software products on the market and I've used many of them over the years. However none of them come close to matching 1PointMail. They offer an absolutely outstanding product and their support staff are a credit to their company.

Nothing is ever too much trouble. They are without doubt game changing service providers.

Great product, price and service

Sep 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using 1PointMail for over a year now and have found it to be one of the most intuitive email marketing apps on the market.

I¿ve worked with 1Point for the last few years and I could not be happier!

Sep 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Their feature set is top notch and you can¿t beat their prices. I send all of my clients to them and 1Point hasn¿t let me down. Great price, great deliverability, wonderful service. Their developers even helped configure my email template to be fully responsive for mobile devices.

I highly recommend them!

Great for growing email business

Sep 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been working with the 1Point system for a while now and it has helped our email business grow. The 1Point team has a tremendous amount of email industry experience and we rely on them to help us improve our email performance as far as higher opens and more mail ending up in our users' inboxes. The response times of their support team have also been impressive.

Most robust, scalable & cost-efficient ESP

Sep 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments:
We've been email marketing our products and services for about 10 years and we've gone through a lot of email marketing services. We discovered 1PointMail about few years ago and haven't looked back since. This platform uses a very user-friendly and simple interface which allows you to create list of contacts & navigate to flawless campaign creation process. The statistics provided in order to track and analyze the effectiveness of e-mail campaigns are concise & accurate. Optin forms help our business to get more leads. Autoscrape is an unique feature that helps to send out recurring campaign by extracting the content from given url location. so, it's much easier to send out new email content without going into system.
Overall, a great ESP product available at great price.

Very pleased

Sep 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm very pleased with Chris and his team. They run a very different email service from what I have been accustomed to. They've included a lot of really useful functionality for list merging and quality checking, along with general campaign management which I have struggled to find elsewhere - truly a one-stop operation. Account and Technical support are excellent - they go out of their way to make me (a small customer) happy and ensure my campaigns are successful. Happy to recommend.

This platform is very user friendly. I was shocked at how detailed the reports were

Sep 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to upload new lists. Great deliverability.

Really good product and even better service...

Sep 23, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've found the product very straightforward to use, requiring minimal training, etc. The Help information on the site is helpful. What we've been most impressed with, however, has been the excellent service from Chris. Whenever we have a questions or require clarification, Chris provides very timely responses and is always ready to help. This, in our opinion, makes the overall experience with 1PointInteractive worth the investment.

Best Solution for the Money, on the Market today

Sep 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use GUI, terrific support, rich feature set. comprehensive API and extensive reporting make for a great email marketing solution for small business, enterprise clients and industry professionals.

1PointMail Blows Away The Competition

Sep 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: HomeActions is an e-marketing company that produces e-Newsletters for the Real Estate Industry. As Senior VP Sales & Marketing and previously having done marketing for AT&T, IBM and AT&T, I can say that 1PointMail is the best platform I have used. Their excellence ranges from the ability to create custom templates, to defining detailed list segments, through providing robust performance metrics. Everything is available in an intuitive and easy to use dashboard that allows quick and efficient execution of any mailing or campaign I choose to do. I would definitely recommend 1PointMail to both new and seasoned mailers looking for a solid system that is easy to use, produces results and is backed with great customer support.

Effective Business Builder

Sep 16, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a small, new user, I don't have a history of results to track, however, in the short time I have been using this tool, I have found it to be an effective way to efficiently expand my business development efforts. The ability to broadcast to my contact list(s) in a uniformed, personalized, routine manner, is key to the needs of my business growth. The report generator is extremely helpful. Not being to savvy with applications of any kind, I did require, and still require, some handholding when using this tool, but Chris Jackson has given me whatever time I need as I work the system and become more and more acquainted with all that it does. I have nothing but praise for 1Point.

1Point is a company that really seems to care about their client's business.

Sep 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: 1Point is a relatively new company in the ESP space but they've come together from other major companies with deep experience with a ton of focus on deliverability, custom applications and customer service. For the past 18 months, they have been doing an amazing job for our agency and our clients. I would recommend 1Point to anyone that knows and cares about email marketing and email services.

Best customer service

Sep 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The team at 1Point was an invaluable asset at a time when our email campaigns were extremly critical. 1Point was extremely knowledgeable and responsive. Even when we did extensive research, we found ourselved with a list of questions 1Point answered and advised us on. I would highly suggest them to anyone.

User friendly, great results, outstanding customer service, good price... What else can you ask for!

Sep 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been working with 1PointMail for some time now, and we have had great results, an excellent business relation, and the most outstanding customer service in the industry... highly recommended for solving any/all your mailing issues. We are very please with the outcome.

Great!

Sep 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Interface is great and easy to use! Love this!

ET at half the price

Sep 03, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have several clients who use this application for the email needs. We work with several ESPs and the guys at 1Point have all the features and are priced well below other offerings. API's were easy to integrate and their service team is very quick to respond. Highly recommended.

Good product, Great Support

Aug 12, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Interface is slightly dated, but product works great and is priced very fairly for the suite of tools you're given.

Vendor Response

by 1Point Interactive on August 12, 2015

Thank you for the review. We are currently working on a new user interface to be released this year. We greatly appreciate the feedback and you as a customer!