--- title: "1PointMail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 1PointMail Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/144930/1PointMail/" page_type: "product" language: "en" --- # 1PointMail Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) 1PointMail ## What is 1PointMail? 1PointMail is an enterprise level marketing platform that allows marketers to design and execute campaigns across multiple channels providing cost efficiency via scheduled or action triggered events and delivering highly targeted on-brand communication. The 1PointMail marketing platform supports the entire marketing process incorporating campaign management, personalization, delivery, response management and campaign reporting. ## What is 1PointMail used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Email Verification Tools](https://www.capterra.com/email-verification-tools-software/)[Email Tracking](https://www.capterra.com/email-tracking-software/) Top alternative Featured Overall rating Based on 47 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $49 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 1PointMail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.1pointinteractive.com&name=1PointMail) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 1PointMail 4.8 (47) VS. [4.3 (2,942)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (47) Ease Of Use 4.3 (3,499) Value For Money 4.8 (12) Value For Money 4.1 (3,076) Customer Service 5.0 (47) Customer Service 4.2 (3,075) ## 1PointMail alternatives [4.6 (909)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (10)](https://www.capterra.com/p/10002381/EQUP/#reviews) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (531)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [Brevo](https://www.capterra.com/p/132996/brevo/) [4.6 (3,511)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) ## FAQs about 1PointMail Overview ### Which roles and teams benefit most from 1PointMail? 1PointMail is most used by business owners, CEOs, presidents, and other executives who need centralized communication and oversight across customer outreach. Business development, marketing, and operations teams use it to manage campaigns, streamline follow-up, and improve coordination, while IT and systems leaders support reliable deployment and ongoing email workflow management. Answer based on 41 reviews Overview ### What company size and specific industries is 1PointMail built for? 1PointMail is designed for marketing teams of all sizes, with an emphasis on enterprise-level organizations that need easy-to-use email marketing features. It is not tied to a specific industry, and it suits any sector looking for marketing channel support at a lower-than-standard cost. Features and Usability ### What are the key features of 1PointMail? 1PointMail offers CRM, campaign management, and email marketing tools, plus personalization, audience targeting, and segmentation. It also includes autoresponders, drip campaigns, email templates, A/B testing, real-time analytics, delivery tracking, and social media integration, alongside bulk email verification and access controls/permissions. Pricing ### How much does it cost and what fees or limitations are included? 1PointMail starts at $49 per month for the 10,000 Emails Per Month plan, with 50,000 at $99, 100,000 at $149, 250,000 at $249, and 500,000 at $399. Each plan is a flat rate and includes a 30-day written cancellation notice after 14 days. Answer based on 7 reviews Integrations ### Which third-party tools and platforms does 1PointMail integrate with? 1PointMail integrates with Google Analytics 360 for tracking and campaign analytics. This native connection lets teams connect email activity with website performance data in one reporting workflow. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does 1PointMail offer? 1PointMail provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material for self-paced review of setup steps, features, and common product tasks. Answer based on 2 reviews Getting Started and Support ### What customer support options does 1PointMail offer, and how do users rate the experience? 1PointMail offers email/help desk, phone support, a 24/7 live representative, and chat. Users generally describe support as helpful, patient, and responsive, especially during setup and training. They mention flexible calls, strong technical guidance, and proactive check-ins, though a few note occasional delays getting started and some frustration around support expectations. Answer based on 14 reviews Ease of use ### Is 1PointMail easy to use for email marketing? 1PointMail keeps email marketing straightforward with an intuitive dashboard, simple list uploads, template creation, and campaign scheduling. Small business teams, marketers, and account managers often find daily tasks easy to learn, while some note parts of the interface feel a bit clunky even though core workflows still work well. Answer based on 10 reviews ## Features AI summary Based on 20,387 Email Marketing reviews Not all Email Marketing tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**44%**) - **Campaign Analytics** (**40%**) 1PointMail supports **Email Campaign Management**, giving teams a central way to create, organize, and send marketing emails. However, it does not include **Campaign Scheduling** or **Campaign Analytics**. Instead, it offers **Mobile Optimization** (**42%**) and **Contact Management** (**40%**), which can help businesses improve how emails display on mobile devices and keep subscriber data organized, allowing teams to manage outreach more effectively and maintain cleaner audience lists. Email Campaign Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Mobile Optimization 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users Contact Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information CAN-SPAM Compliance 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Customizable Fields 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases List Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists 1PointMail 51 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Autoresponders: Create and automatically send premade copy in response to customer messages - Bulk Email Verification: Verify mass email intake - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Catch-all Server Detection: Detect multiple emails originating from one source - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Disposable Email Detection: Verify legitimate email addresses on sign up forms - Domain Check: Verify the domain of an email address - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Marketing: Create and send email blasts/campaigns - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Templates: Pre-made examples and templates for emails - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Image Library: Store and manage images - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - List Management: Manage contacts across multiple mailing lists - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Segmentation: Group leads or contacts based on their specific characteristics - Single Email Verification: Verify single emails delivered through system - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Spam Blocker: Filters used to determine different types of malware threats - Spam Detection: Detect spam, BOT, or invalid email addresses - Subscriber Management: Add or remove subscribers from mailing lists - Syntax Check: Removes improperly formatted email addresses - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.7 (13) 4.7 Based on 13 reviews ## Pricing Value for money 4.8 (12) [View pricing plan details](https://www.capterra.com/p/144930/1PointMail/pricing/) 10,000 Emails Per Month $49.00 Flat Rate,Per Month It includes: - Send up to 10000 email messages per month 50,000 Emails Per Month $99.00 Flat Rate,Per Month It includes: - Send up to 50000 email messages per month 100,000 Emails Per Month $149.00 Flat Rate,Per Month It includes: - Send up to 100000 email messages per month 250,000 Emails Per Month $249.00 Flat Rate,Per Month It includes: - Send up to 250000 email messages per month 500,000 Emails Per Month $399.00 Flat Rate,Per Month It includes: - Send up to 500000 email messages per month Enterprise + Contact Vendor for Pricing It includes: - Send more than 500000 email messages per month Value for money 4.8 (12) 4.8 Based on 12 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (47) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (47) 5.0 Based on 47 reviews ## User reviews Overall rating 4.8 Based on 47 reviews Filter by rating 5(38) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GW garry W. LOGISTICS COORDINATOR Logistics and Supply Chain ### "1 POINT MAIL : A great tool to generate leads and grow business through email marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2023 A great tool for startups and small businesses to grow in today's competitive market, provides good leads to run online business Pros Lead generation, easy to use, best in market while comparing prices Cons no chat support , some times leads provided tend to incorrect Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VM Valerie M. Global Partner Management Consulting ### "Customer Support is Outstanding" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 9, 2019 Pros This software does what I need it to do. The customer service is what I like best - they patiently answer my questions and never make me feel stupid. They even run special queries. Cons Sometimes I can't find where things are. The logic isn't the same as mine. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor February 11, 2019 Hi Valerie, Thank you for the review, we greatly appreciate it. We do pride ourselves on our customer service, ease of use and transparency. Please reach out to support and let us know what logic is confusing and we may be able to implement a change. Thanks again, 1PointMail Support AN Anonymous User Summer Senior Associate Management Consulting ### "smooth emailing management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 29, 2018 Pros I particularly like the software's feature of being able to customize the template. A lot of other softwares make it clunky, but 1pointmail makes it easy to use. Also scheduling mail is very useful as our services involve a lot occasion-based email marketing. Cons Integration with other services like eventbrite could make the software even better Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 2, 2019 Thank you for your review. We have worked very hard to make our platform as easy to use as possible. We are also working on 3rd party integration's in the future, so stay tuned! AN Anonymous User DIRECTOR, TECHNOLOGY PRODUCTS Financial Services ### "Great product with great customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2018 The product is extremely easy to use and their reporting suite shows me exactly how my KPI's are being met. Great product Pros This product is extremely easy to implement and use, on the rare occasions when I do have an issue the customer service team is second to none. Compared to the competition 1PointMail is easier and more budget friendly. They work with me to get my KPI's turned into effective email campaigns & their reporting shows me exactly what impact the mailing had with my customers. I can't recommend this company enough. Cons Compared to the competition, there is no question that this is the easiest software to use. The only real negative that I have is their customer service team regularly calls to insure that their product is meeting my expectations, if you can even call that a problem. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KS Kai S. Technology Director ### "Easy to integrate, great customer support and cost-effective " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2018 Pros We use 1PointMail's services for client email marketing campaigns and we've seen significant improvements to performance and transparency of our campaigns. Love the analytics's reports provided out-of-the-box. Cons Took a few days to get setup and running smoothly but worked with their support team which was very helpful. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Jarad W. President ### "Excellent Deliverability and Motivated Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2018 Pros 1PointMail delivers to the inbox. Period. As a marketing professional, I've used 2 dozen email service providers at varying price-points, features, and volumes - from sends as low as several hundred to as much as over 1 million contacts. Regardless of volume, deliverability is key and 1PointMail has figured out how to reliably serve large-scale customers at a very affordable price. Their customer support is fantastic. They have always worked with me on my issues through resolution, offered advice and recommendations that have made my campaign perform better, and are always available when we have issues. For the deliverability, service, and price, these guys can't be beat! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Director of Marketing & Business Development Management Consulting ### "Solid Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 5, 2017 Pros The software has a clean look and is straightforward to use. I really like the campaign reports, along with their customer service. Cons The software does not include email templates. As well, depending on what browser you use, the software can perform slow. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor December 6, 2017 Hi, Thank you so much for your review. We are constantly testing in all major browsers for functionality and speed. I will pass your concerns on to our head of QA/UAT and see what we can discover! As always, please feel free to send questions, concerns and requests to support@1pointmail.com AN Anonymous User Director Strategic Services Management Consulting ### "Overall an excellent choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2017 Still cannot find a better value for the investment. Does everything I need it to do. Pros Full featured list management, HTML content editor, segmenting and reporting. Dynamic segmenting of lists has proven very useful. The system is set up to ensure lists are clean. The service has been excellent. Cons The process for lead scoring could be made a bit easier. Also more native integrations with other technologies such as with Zapier or CRM's. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor November 29, 2017 Thank you so much for your review. We have done integration with Zapier in the past as well as other custom API work. If there are specific CRMs that you are looking to hook into we would be more than happy to help. In our next major release we are looking to add more details about integration possibilities. As always please reach out to support or your Client Service liaison with any feature request and we will get it scoped! MH Mathew H. Operations Co-ordinator Information Technology and Services ### "Excellent prompt service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2017 From the very beginning 1Pointmail have done everything they can to help and educate us on their software and better options that would better suite our business. They are always quick to respond to problems and always seem to go above and beyond what you would expect. Chris has been very helpful and has even been on the phone a number of times to talk us through options and some of the training and problems that we were seeing at the beginning. Overall I would highly recommend 1Pointmail the system is very easy and slick to use. Pros The software itself is very easy to use and all the extra features that it contains is a bonus like scheduling mailings, being able to create your own templates and reuse them is also a options which other systems do not offer. Being able to build a delegate database is also a great option as this allows us to run reports on who is and is not opening our mailings. Cons None that I can think of. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GW Greg W. ### "Intuitive Interface for Non-Technical Users" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 15, 2017 Although customer support has been excellent, I've been able to navigate the platform's interface fairly easily on my own. It's a low-cost, high-value service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/144930/1PointMail/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.