Interactive Freight Systems

SmartFreight


4 / 5
43 reviews

Who Uses This Software?

If you ship goods to your customer or other business we have a shipping solution for you. From Pharmaceuticals to Tyres, Office Supplies to Electrical Wholesale, 100 to 500,000 Items a week.


Average Ratings

43 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Interactive Freight Systems
  • smartfreight.com
  • Founded 1997
  • Australia

About SmartFreight

No two journeys are the same. But now youll always know what to expect. Get a clear view of all your freight. SmartFreight is the easier way to manage your shipping needs. Our suite of shipping solutions puts hundreds of possible transport providers and routes at your fingertips, offering total flexibility, and access to the information you need, every step of the way.


SmartFreight Features

  • 3PL
  • Barcoding / RFID
  • Billing & Invoicing
  • Customer Management
  • Customer Portal
  • Import / Export Management
  • International Forwarders
  • Local Forwarders
  • LTL Management
  • Rate Management
  • Shipment Tracking
  • Truckload Management
  • Warehouse Management
  • Waybills
  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Ocean Shipping
  • Parcel Shipping
  • Quotes / Estimates
  • Shipment Tracking
  • Warehouse Management
  • Demand Planning
  • Electronic Data Interchange
  • Import/Export Management
  • Inventory Management
  • Order Fulfillment
  • Sales & Operations Planning
  • Shipping Management
  • Supplier Management
  • Transportation Management
  • Warehouse Management
  • Billing & Invoicing
  • Computer Aided Dispatch
  • Customer Database
  • Emergency Dispatch
  • Fuel Management
  • Mileage Tracking
  • Order Management
  • Routing
  • Scheduling
  • Vehicle Tracking

SmartFreight Reviews Recently Reviewed!


Saved the day, many a time!

Dec 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The 2 best things about IFS SmartFreight are:

- The ability to track and search all goods dispatched in the past - and you can search on almost any bit of information you have, be it connote number, reference, receiver, carrier, date; and...

- the link with the online booking systems of various carriers (although I wish more carriers would utilize this), which enables online bookings to be made with several carriers, directly from IFS SmartFreight, without having to go to each individual carrier's website.

Cons: The only issue I have with IFS SmartFreight is that it doesn't connect to the online booking for more carriers.

I understand this isn't a direct issue with the software, but perhaps the company could market more to the carriers, to get more of them on board.

The only other minor drawback is the dated appearance of the interface, but this isn't really an issue.

Overall: IFS SmartFreight has been a game-changer in our business.

Prior to using IFS SmartFreight, we didn't have any concrete way of searching past dispatches, unless we were sure which carrier we sent the goods on.

Since using IFS SmartFreight, we have been able to track and provide shipping info for many shipments that in the past would have been a nightmare to track.

Thanks for the awesome software... now go and sign up more carriers to utilize your online booking capabilities!

Does most things well

Nov 27, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Big # 1, has to be the convenience of creating all of our consignments for various carriers in the one software suite. For basic pc users in a warehouse, this can save a lot of confusion having everything look the same and all consignment information in the one place.

2) There can be a dizzying amount of options to configure the software to your liking.... alot of them extra paid features.

Cons: 1) Was not initially aware that our forwarders are charged a nominal amount, per manifest line for the privilege of having Smartfreight do their IT for them.

Some carriers on-charge cost to us, some would absorb.

2) Careful when choosing a software like Smartfreight, that you don't assume it just does everything that your previous software offering did... check the new options as well as functions you take for granted.

3) Being that the software services so many carriers, simple options can be restricted and locked down, (creating extra work for the user), just because they are accounting for a different carrier that has that requirement.

Overall: Having gone from Smartfreight, to the sparkling lights of a popular freight broker, with their own software, we came back with our tail between our legs. The freight broker for all their promises of customer service and rapport with carriers, couldn't follow through and our customers were seriously impacted by the outcome.

Coming back to Smartfreight and trying to replicate all the bells and whistles (email notifications for clients of consignment status, reporting of delays) was mostly smooth. Its a work in progress making tweaks and requesting changes to fix the issues we encounter.

Overall, a pleasant experience if you're prepared to think outside the box to solve problems that you will face.

Simple and easy to use

May 09, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This program is simple and easy to use which allows our warehouse team to despatch an item in the shortest possible time and at the best rate available.

Cons: We send out long lengths one thing i would like to see that when a connote has a long length on it that it will only select carriers who are capable of handling it e.g. couriers please dont take long lengths but they still give us the option of using them.

Overall: The ability to check rates against different carriers.

Vendor Response

by Interactive Freight Systems on May 15, 2018

Thanks for the positive feedback Martin

Overpay Underdeliver

Jan 02, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: We have already paid to format it to our ERP.

Cons: *The servers have crashed 3 times in the last month causing us to have to manually enter freight data.

*We do not have access to the data we enter into the web login for reporting purposes. It is a complete waste of money

* Stationery and labels are prohibitively expensive. The labels are 3 times the cost of name brand labels available on the market

* The quality of the labels is abysmal. We are reprinting at least 50 labels a month and are losing countless other labels due to perforations not tearing or the labels sticking to our printers rollers because the perforations are so terrible

* Every transport company we deal with hates IFS and constantly complains about the double and triple dipping IFS performs with all their added charges. Our transport providers should not be charged for accessing information we have loaded into IFS when that information could be just as easily be entered into the carriers systems free of charge.

*The sales reps are terrible and in no way go out of their way to tailor a product to the customer or aid them in getting the most out of the product

Overall: Abysmal. Outside of the technical support staff a complete waste of money and time. I can only hope that my ERP provider finds a product that already integrates with it's software for me to go onto.

SmartFreight Review

Jul 16, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It was easy to convert over to and quick to create con-notes for orders.

Cons: Sometimes getting help from customer service was difficult and would not call back.

Overall: Smartfreight is a good way to link TOLL and TNT and other couriers together, and has made life easy to organise urgent con-notes to keep our customers happy. Have ever rarely had a system fault with SmartFreight.

It has been very easy to implement and use this software program.

May 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product is simple to use and navigate. Gives us quick results with search function. Help desk is very quick to respond.

Cons: Don't really have anything that least like about the software product. If I had to comment on something it would be the reporting functions.

Overall: This software has made our despatching a lot more effective and efficient.

Vendor Response

by Interactive Freight Systems on May 16, 2018

Thank you for the review Rosa, and great to hear you're a happy SmartFreight Customer.

Booking made easy

Dec 13, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Makes booking freight for larger companies using multiple couriers very easy

Cons: There are a few functions that need a bit of tweaking. eg.When re printing a manifest it would help if you could actually see a preview rather than having to actually print everyone

Overall: The benefits are that we can book multiple orders with multiple carriers very easily. It is also easy to go back and find con notes when searching for customers

Capterra loader

Time saving

May 15, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: Quick tracking due to one source of connaotes and productivity due to interface with ERP. Decreased warehouse hours to the point customer service picks and packs.

Cons: Buying Sticker is expensive and getting support for major work is difficult. Terminal service intergration was hard.

Vendor Response

by Interactive Freight Systems on May 21, 2018

Hi Eris thanks for taking time to provide feedback

Easy

Dec 17, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of using - organising my parcel to be delivered from my desk. System easy to understanding.

Cons: Only one issue - have to delete one saved contact on my list at a time, i usually have at least 20-30 i want to delete at one time and cant which is frustrating.

Overall: great for our business

Easy usability

Jul 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Configuration freedom, most of the configuration you can set it up your self

Cons: Some of the setting although small setting has to go to support to make changes.

Overall: We are able to integrate Smart Freight with our ERP system which work in huge advantage for us, since we do believe in automation and less manual intervention.

user friendly

May 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: multiple staff can all use easily and dont have to be a genius to operate, simple product used daily to simplify objectives,

Cons: nil , same as above, have tried other systems and its easier to navigate, others have multiple menus and a map is needed.

Vendor Response

by Interactive Freight Systems on May 21, 2018

Hi Justin thank you for the positive feedback

Useful

May 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Pros: Relatively simple system that is self explanatory, allowing adequate training in a matter of minutes.

Cons: Ability to problem solve & get solutions for our individual requirements. Customer service support is lacking.

Vendor Response

by Interactive Freight Systems on May 21, 2018

Hi Matt thank you for the feedback

Capterra loader

Great company and solution

Dec 14, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The company behind the software is committed to keep improving it. The system caters for Dangerous goods, and integration with our ERP.

Cons: There are some limitations like any software, but these have been able to be worked around with the help of the Smartfreight team.

Overall: We have been able to successfully integrate Smartfreight with our ERP which has cut the keying of con note data out completely. This means we can focus on the job of picking and packing. Using the least cost module means each consignment is matched to the best value carrier for that area. Last year we took on a new large volume customer and we were able to scale easily because of Smartfreight.

Insurance

Dec 17, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to search and look up items shipped

Cons: There was talk about IFS doing insurance, this would be awesome and would save us a lot of time going through different couriers and getting insurance through them. Can someone revisit this.

Easy to use multiple carrier software!

Dec 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and the support is great with any issues!

Cons: No problems so far, any problems have been solved while on the phone or via remote support. No pushing of upgrades to more expensive versions to fix 'bugs'

Overall: Makes our life easy!

IFS End User Review

Dec 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple to train others on, versatility in adapting to individual needs, ad hoc reporting capabilities

Cons: Lead time to have changes uploaded, cost of ongoing uploads

Overall: Users have found good and easy to use, do not regret installation at all

We were able to integrate our WMS seamlessly with IFS

May 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use one platform, the features of the modules are great, reporting and invoice reconciliation is a must

Cons: Needs to be windows based, rates updates sometimes takes too long to implement, cost of labels can be improved

ZebraVet

Dec 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Uncomplicated to use but has plenty of detail.

Cons: It's price. As it is in competition with free software from most freight companies, I feel more people would use SmartFreight if it were more competitively priced.

Overall: Very good.

SmartFreight

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to enter details on customer accounts and run reports.

Cons: When manifesting at the end of the day it takes several takes for it to download- not sure if this is a SmartFreight issue or our network.

Good for ERP Integration

Jul 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Works will with SAP Business One ERP that we use

Cons: The cost per label and the fact that a lot of ransport Companies will not utilise the full operation due to being charged on top

Overall: Saves us labour due to the integration with ERP

Happy User

Dec 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use functionality and simple easy to use windows and very easy to teach new users

Cons: Some glitches with updates especially on the latest windows, but once resolved all is well again

Overall: Great value for money

Smartfreight Review

Dec 13, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Allows you to take care of a critical logistics function in the business.

Cons: The interface could be improved and made to be more intuitive. Deployment should be completely automated.

Easy peazy

Dec 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to use, efficient and allows us to focus on other workload

Cons: needs a fresh look, the feel at the moment is old

Overall: myself and my team love it and how it makes our life so easy

Works well

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use and helps keep track of all freight that you send

Cons: That it sometimes has a fit when consolidating freight

Overall: easy to use once you get the hang of it.

Great time saver

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Ease of use including adding new data. Label stock arrives quickly when ordered. Any problems are fixed quickly

Vendor Response

by Interactive Freight Systems on May 16, 2018

Thank you Richard for the great feedback

IFS REVIEW

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, search, Navigate, Print, Reports

Cons: Search Receiving customer for address can be challenge

Overall: Making a con note is much more easier with IFS

Doing Great Job

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick customer service both online and over the phone

Cons: It takes time to learn and understand the software

Overall: we are pretty much happy with services

Warehouse

Dec 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use program

Fast & efficient rather than using the old written out con-notes

Cons: Not all freight companies able to be added

Excellent

Dec 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cost analysis and very easy to use with cartons and weight

Cons: cannot think of anything that we do not like

Overall: Quick and easy to use

A robust and powerful integrated Freight Platform

Apr 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Our TOTECS Platform integrates with SmartFreight and our customers have been very pleased with the service. Other online freight solutions aggregate the carriers using bulk discount contracts but this creates a barrier for clients and blocks them from going straight to the freight company to resolve issues. SmartFreight maintains profiles for each carrier relationship and provides many options for electronically quoting and booking consignments which the clients manage in the SmartFreight software.

The great news with SmartFreight is that our TOTECS eCommerce Platform can setup, quote and/or book freight consignments as part of the checkout process. SmartFreight manage the interfaces with a large range of carriers and alleviates the need for us to integrate to each one so its a big win for us. It's a win for our clients because they still keep their commercial relationships with each customer.

SmartFreight is ideal for distributors of any kind who process many consignments across a range of carriers. The technology has been used by our clients for many years for offline order processing and we are thrilled that we can offer an integrated freight solution on TOTECS.

Vendor Response

by Interactive Freight Systems on April 21, 2016

Great Integration with a great eCommerce Platform

Brand Ventures uses SmartFreight

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Combines all freight systems into the one place

Cons: Takes a while to get used to as is a little fiddly in some parts to use

Overall: Time to train some-one

its time consuming to enter all our freight dimensions into the one software

Amazing software ideal for any business looking to streamline shipping.

May 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A single place to manage consignments within your business and streamline your shipping and dispatch processes. Ease of use and it just works real-time in NetSuite.

Cons: There is no issue with the software, we would like to see the delivery route optimization module available in the cloud.

Capterra loader

Incomplete Technical Support

Dec 13, 2018
2/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Good functionality, support was good despite clunky database server configuration.

Cons: Unable to get documentation setting up the Smartfreight server:- customer support said it was "too complicated for the end user to do", or words to that effect. Hang on, I'm an IT Integrator and still wasn't able to get documentation on setting up Smartfreight server.

Overall: Good, provided an automated freight documentation/tracking system.

Smartfreight

Jul 26, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: One stop software for multiple carriers - ease of comparison

Cons: Pricy genuine label rolls that can eat into any saving generated from being able to compare carrier rates

Auslec Wollongong

Dec 13, 2018
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It's OK work flow is intergrated in our system so we can scan barcodes.

Cons: Not overly user friendly, I have to process other suppliers payments manuamly need a port hole.

Need to be able to transfer manifests to a tablet so we can remove paperwork and electronicly save POD's

Overall: It's allowd us to combine multipul processes in one just clunky

Smartfreight

Dec 13, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is quite simple to use, easy to create consignment labels

Cons: It has quite a few glitches that occur frequently

Overall: We are creating consignment labels for our jobs, however due to the glitches we do get quite a few branches calling for assistance. It gets frustrating when IFS customer Support dont answer emails quick enough. Overall the program is OK and does get the job done.

Smart Freight

Dec 13, 2018
3/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: The prefills, stored addresses and choices of carrier

Cons: Everything accept the sending to page... Sorry

Overall: Almost to painful to us. Tracking a completed connote number is almost impossible, cancelling is a N/A in my opinion as its too painful to figure out... and reverse collections etc is just as painful

4-year user

Dec 13, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: generating consignment in batch

sorting before printing label

Cons: system errors, and manifest error, issue of duplicated consignments and =waste of MONEY!!!

Overall: difficult to handle excessive of orders!

Smart Freight

Dec 13, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: relatively easy to use to create connotes etc

Cons: a little clunky in regards to issues with freight dispatch notifications

Overall: not able to book the pick ups directly with the carrier.

IFS Smart Freight - Useful flexibility

Jul 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to run freight software independently of brokers and carriers - giving the flexibility of changing carriers based on performance etc

Cons: Some carriers see SmartFreight as an impost and try to avoid trading through the platform.

Smartfreight

Dec 13, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Variety of options - gives you the totals and amounts( costings) for sending your package and time frames

Cons: Can be difficult to navigate the applications

Overall: Good resource as it gives you different options of freight with costings/road or air methods/cost comparisons

SmartFreight has been a successful freight management tool for our business for over 10 years.

May 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have integrated SmartFreight with our MIS platform across all our business units and find the product delivers a streamlined service in terms of carrier/service selection , least-cost routing and cost management. By working closely with their management team, we have been able to refine the integration and use of the software to meet our specific business needs. We find that their level of customer service and technical support is fast and reliable.

Eric Broodryk

Apr 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I've worked with SmartFreight for a number of years. Ken and his team are a pleasure to work with and professional. I successfully introduced three tier 1 Warehouse Management Systems into the Asia market. We teamed with SmartFreight on a number of successful implementations. I now distribute a tier one Slotting/Profiling solution from Optricity. Regards Eric Broodryk