# Newbook Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Newbook Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/144942/NewBook --- # Newbook Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Newbook ## What is Newbook? Need an easier way to take reservations? Storable Newbook's Reservations System is an all-in-one solution with an online booking engine, channel manager + intelligent upselling tools, a mobile-friendly interface, and a streamlined booking experience your guests will love. Discover 2-way SMS upgrades & stay extensions, add-ons and activity bookings, and countless additional features. The Online Booking Engine has helped our clients increase revenue, save time and boost direct bookings by up to 600%! ## What is Newbook used for? [Reservations](https://www.capterra.com/reservations-software/)[Campground Management](https://www.capterra.com/campground-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 45 user reviews Reviews sentiment Positive 91% Neutral 2% Negative 7% Starting price $150 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Newbook?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.newbook.cloud&name=Newbook) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Newbook 4.6 (45) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $150 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (45) Ease Of Use 4.6 (1,524) Value For Money 4.2 (43) Value For Money 4.6 (1,456) Customer Service 4.6 (43) Customer Service 4.7 (1,497) ## Newbook alternatives [4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/144942/NewBook/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Rate Management 4.2 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Online Booking 5.0 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 5.0 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Billing & Invoicing 4.3 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Site Reservation Management 4.4 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Create and manage reservations for individual camping sites/plots Front Desk Management 5.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Newbook 138 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Manage attendance for classes, shifts, meetings, or events Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage catering operations/processes Analyze and track performance of channels Manage various distribution channels, build relations with channel partners, and track their performance Schedule in-person or online classes Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Track, store, and access client contracts or licenses Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Long term accommodation for guests Manage the maintenance of building facilities Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization The software is designed for campgrounds The software is designed for summer camps Designed for vacation rentals Store, manage and track all forms in a centralized location Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Visualize locations on a map The ability to reserve times in groups. Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Information, data and reports that are being tracked over time Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Immediately stop the process from executing Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Manage repair, maintenance, and rental processes for docks, yachts, boats, and/or harbors Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Ability to see leads received from various distribution channels in one place Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Create new forms and/or use ready-made online form templates Accept and process online payment transactions Real-time registration over the web Make and manage reservations online Report showing financial balance at the beginning and the end of the period, along with activity Portal for parents to see and update childrens' info, track progress & more Accept, record, and reconcile financial transactions Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries Accept and process customer payments for products or services using hardware and software Track factors that affect pricing and adjust prices accordingly to increase sales Track and manage the profit margin between the cost of a product and its selling price. Process of managing several related projects or business activities to achieve organizational goals Design, communicate, and distribute incentives to perform a specific action Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Ratings/Reviews Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Streamline, automate and manage the rental of properties, facilities, assets, or equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Process of planning, scheduling and executing the optimal and effective use of human capital across projects Establish limitations based on certain conditions Monitor sales and make necessary adjustment in order to increase demand and revenue Track and monitor reviews of products or services Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Manage hotel room inventory on multiple channel partner sites to prevent overbooking Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information One location Manage site maps showing plots, availability, utilities etc. Create and manage reservations for individual camping sites/plots Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Manage operations/processes associated with spas and other hotel activities Store items for a designated period of time Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.5 (45) 4.5 Based on 45 reviews ## Pricing Value for money 4.2 (43) Free Version Basic $150.00 Per Month Value for money 4.2 (43) 4.2 Based on 43 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (43) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (43) 4.6 Based on 43 reviews ## User reviews Overall rating 4.6 Based on 45 reviews Filter by rating 5(38) 4(3) 3(1) 2(0) 1(3) Mentioned topic Sorted by most recent AU Anonymous User Chief Legal Counsel Hospitality ### "Very Bad All-Around Experience" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 4, 2025 Pros Failed to properly convey system limitations during the sales process. Oversold capabilities of the system, including operationally and with accounting and reports. Refused to refund our company's initial deposit when these issues were uncovered during the implementation process and we had terminated services. It's a shame that Newbook is developing a negative reputation by overpromising and underdelivering. Cons Unfortunately, our experience with Newbook was extremely negative. We built strong initial relationships and had good communication, but Newbook oversold what they system was capable of achieving in conjunction with out current systems. We sunk thousands of dollars into an implementation process that failed at 2 properties, and Newbook refused to refund a penny and when quiet. I do not recommend doing business with this company in any capacity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HT Haley T. Manager Hospitality ### "Campground manager" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 6, 2025 Worst experience. It’s overall confusing. The receipts are awful and don’t make sense and doesn’t itemize things. I can’t even give my clients a proper receipt. Don’t use this software! It’s a nightmare Pros There is nothing that is good about this software. If I could give it 0 stars I would. Cons There’s 12 steps for every thing you want to do. Not user friendly. Hard to train people. Can’t do group bookings! It’s awful!!! Switched from [ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/) Corporate implemented this to stream line with multiple parks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2025 Hi Haley, thank you for the review. We're sorry to hear about your negative experience with Newbook and this review is surprising as we don't usually hear this sort of feedback. In regards to your comment about not being able to do Group Bookings, this is incorrect. See below for guides on how to use Group Bookings on Newbook. Managing Group Bookings: https://youtu.be/6XfiRHAVC-g Editing Group Bookings: https://youtu.be/1iAuUEISiqE Please don't hesitate to reach out if you would like to discuss your review further! TM Tiffany M. Manager Hospitality ### "NOT user friendly" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 11, 2024 The mandatory trainings were nothing but listening to somebody talk through the system. There was no hands on interactive training or training that actually pertained to the systems we needed to utilize. Any question during the training was met with unfriendly and curt response. The system itself is beyond unfriendly to use. Airbnb app or a spreadsheet is much easier to maneuver. We would highly recommend looking for another booking platform besides Newbook. Pros The calendar interface with the guest is ok Cons The experience with Newbook was very frustrating. We were never able to get the program to work with our hybrid business model of private/public reservations, despite being promised it would. After many many hours of training, emails, and customer service calls we decided to cancel the subscription and then continued to receive billings. Reasons for choosing Newbook We were over promised that Newbook would be able to collaborate with our product model. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 19, 2024 Hi Tiffany, Thank you for your review. This isn’t the usual feedback we hear from our customers, so we're sorry to hear about your experience with Newbook. We understand Customer Success has been actively collaborating with you to offer personalized training and assistance, so we will share this feedback with our team. PB Phyllis B. Finance Manager Civic & Social Organization ### "Easy to use software with good reports" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2024 Good customer service and great product. Pros Newbook is user friendly software that integrates well with Xero. Perfect for hiring rooms at our community centre. Cons Overall very happy with the software and no complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HO Hank O. CARETAKER/MANAGER Leisure, Travel & Tourism ### "super satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2023 increase sales Pros simplicity, aftersales help outstanding, full of features Cons regret being too old to fully understand and use system to it's capacity Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 8, 2023 Hi Hank, thanks for the great review! We're thrilled to hear that you're enjoying Newbook. Don't hesitate to reach out to our support team or tune into our online webinars if you ever want more guidance on how to use the Newbook software to it's capacity! CB charlie b. Sport & Recreation Officer Government Administration ### "great support and customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2023 excellent Pros easy to usegood visuallyeasy to switch around Cons not yethaven't used it enough yetso far so good Reasons for choosing Newbook other existing sites within council used it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 5, 2023 Hi Charlie, thanks for the positive review. We're glad to hear you're enjoying your experience with Newbook so far. Our support team is available 24/7 so please don't hesitate to reach out! Thanks for being part of the Newbook family. Kind Regards, The Newbook Team SP Sarah P. Administration Assistant - Recreation Services Government Administration ### "Fantastic Product - great tech support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2023 Easy to use, great support , good training. Pros The screen view is user friendly and the training from Newbok was thorough. Cons nothing I have come across so far - it has all been positive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 5, 2023 Hi Sarah, thanks so much for the positive review! We're glad to hear your enjoying Newbook and finding it easy to use. Thanks for being part of the Newbook family. Kind Regards, The Newbook Team TE Toby E. Guest Relationship & Systems Officer Dairy ### "If you aren't using NewBook then you aren't running your business properly." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2022 Absolutely love Newbook! Pros The software itself is one of the best I've ever had the pleasure of using. Basic yet complex and has everything you need and more in a product like this. I love that you can't make a mistake. There is always warnings and pop ups just to ensure you are doing the right thing at all times. I love the fact that every key stroke and every action is recorded in the audit log. I absolutely love this software. Cons That it makes me addicted to it and I find it hard to drag myself away from it at the end the day. I am constantly running different reports and filtering information to see what i can find. Reasons for choosing Newbook It's slick and professional yet user friendly system with an absolutely brilliant support tea always ready to help. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 5, 2023 Hi Toby, what a great review! We appreciate you sharing your experience with Newbook and it's so nice to hear that you're enjoying it so much. We appreciate your support and thank you for being part of the Newbook family. Kind Regards, The Newbook Team GD Gilles D. Owner operator Hospitality ### "Best move ever for my business futur. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2022 Very good experience and integration was a challenge. Pros Ease of use, on line book ! And all the feature available. Cons It’s a bit confusing at start but I’m learning everyday. Reasons for choosing Newbook Feature ease of use and support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 5, 2023 Hi Gilles, Thanks for the 5 star review! It's great to hear that you're happy with your move to Newbook and find it easy to use as you learn. The support team is always available so don't hesitate to reach out. Thanks for being part of the Newbook family. Kind Regards, The Newbook Team PR paul r. Business Owner Leisure, Travel & Tourism ### "Newbook at Lakes Main Holiday Park" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2022 We love it. The program is perfect for us to manage 20 plus cabins and camping sites. The support staff are always helpful and in a good mood. That's important because you feel like you can ask for help. Pros Newbook is very user friendly. Unlike some other programs, technical issues are minimal to none. I can train a new staff member how to use it very quickly. All your favourite functions are displayed and you can drop and drag to arrange the screen very simply anyway you like. Also - they offer ongoing training and new feature webinars. Cons I have not used it for Marketing to customer base as yet and this would be awesome if it's there. Reasons for choosing Newbook I spoke to existing customers using RMS and even they suggested Newbook was the superior product. A fellow Holiday Park owner was moving from RMS to Newbook. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/144942/NewBook/reviews/) Popular comparisons [Hostaway vs Newbook](https://www.capterra.com/compare/144942-152433/NewBook-vs-Hostaway)[RMS vs Newbook](https://www.capterra.com/compare/144942-208354/NewBook-vs-RMS-Cloud) [Campspot vs Newbook](https://www.capterra.com/compare/144942-176517/NewBook-vs-Campspot)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)