--- title: "Dialshree Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dialshree Software - reviews, pricing plans, popular comparisons to other Call Center products and more." source_url: "https://www.capterra.com/p/144944/Dialshree/" page_type: "product" language: "en" --- # Dialshree Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dialshree ## What is Dialshree? DialShree is a complete AI-powered omnichannel contact center platform built for BPOs, banks, telecoms, e-commerce companies and enterprises across Africa, India and the GCC. It brings all communication channels — voice calls, WhatsApp, email, live chat, SMS, Facebook, Twitter and video — into one unified agent workspace. Agents handle every interaction from one screen. Supervisors get real-time visibility across all channels and all teams. ## What is Dialshree used for? [Call Center](https://www.capterra.com/call-center-software/)[Customer Service](https://www.capterra.com/customer-service-software/)[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/) Top alternative Featured Overall rating Based on 74 user reviews Reviews sentiment Positive 93% Neutral 7% Negative 0% Starting price $15 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dialshree?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.elisiontec.com&name=Dialshree) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dialshree 4.7 (74) VS. [4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price $15 Per User, Per Month Starting Price $239 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (74) Ease Of Use 4.6 (395) Value For Money 4.6 (73) Value For Money 4.5 (317) Customer Service 4.8 (73) Customer Service 4.5 (342) ## Dialshree alternatives Highest Rated [4.8 (330)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [HoduCC](https://www.capterra.com/p/156136/HODUCC/) [4.6 (96)](https://www.capterra.com/p/156136/HODUCC/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156136/HODUCC/) [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (885)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [View all alternatives](https://www.capterra.com/p/144944/Dialshree/alternatives/) ## FAQs about Dialshree Overview ### What problems does Dialshree solve? Dialshree solves slow call-center workflows, low agent productivity, weak contact ratios, and fragmented customer conversations by combining dialers, omnichannel communication, customizable CRM integrations, and detailed reporting in one easy interface. Sales teams, call centers, support agents, and operations managers benefit most from faster onboarding, smoother deployments, and fewer disruptions. Answer based on 30 reviews Overview ### Which roles and teams benefit most from Dialshree? Dialshree is most used by team leaders, customer service managers, and BPO operations teams that need to manage agent calling workflows, monitor performance, and maintain service quality. IT managers, system administrators, and technical support staff rely on it for dialer setup, system maintenance, and troubleshooting, while executives use it to oversee contact center efficiency. Answer based on 74 reviews Overview ### What company size and industries is Dialshree built for? Dialshree is built mainly for enterprise organizations at 38%, with Information Technology and Services leading reviewer industries at 17%. It serves BPO, KPO, call centers, telemarketing, collections, banking, healthcare, eCommerce, automotive, government, and corporate teams, while also fitting midsize businesses at 35% and small businesses at 27%. Answer based on 74 reviews Features and Usability ### What are the key features of Dialshree? Dialshree includes core call center features like predictive, progressive, and auto dialers, IVR, automatic call distribution, and custom call routing such as skill-based and sticky agent routing. Differentiators include real-time analytics, detailed reporting with export, call recording and monitoring, workflow automation, CRM/API customization, and omnichannel SMS and email support. Answer based on 30 reviews Overview ### How well does Dialshree work as a call center solution? Dialshree works well as a call center solution for teams that need cloud calling, routing, and reporting in one place. Contact centers, collections teams, and customer service operations often mention auto dialing, IVR, ACD, recordings, and CRM links, while some note occasional call drops or minor dialing conflicts. Answer based on 24 reviews Integrations ### Which third-party tools and platforms does Dialshree integrate with? Dialshree integrates with 10 third-party tools and platforms, including Salesforce CTI Toolbar, Microsoft Dynamics GP, SugarCRM, SuiteCRM, Vtiger CRM, Zoho ContactManager, CRM++ CTI, Cloud IP PBX, Dial-Office IP PBX, and Virtual IP PBX. These integrations span CRM and IP PBX connections. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Dialshree offer? Dialshree provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos provide visual self-paced guidance. Getting Started and Support ### What customer support options does Dialshree offer, and how do users rate the experience? Dialshree offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users generally describe support as quick, helpful, and available during setup, customization, and daily use. Some mention occasional delays resolving certain issues or evaluating new feature requests, but overall experiences are positive. Answer based on 30 reviews Features and Usability ### What features does Dialshree offer for contact center teams? Dialshree offers a wide set of contact center features for calling, monitoring, reporting, and customer communication. Many support teams, outbound sales teams, and service desks highlight dialers, IVR, call recording, dashboards, omnichannel options, and customization, though some mention missing functions, patch requests, or slower rollout of new features. Answer based on 25 reviews ## Features AI summary Based on 3,823 Call Center reviews Capterra data shows that buyers of call center software rank the following features as their top priorities: - **Call Center Management** (**48%** of reviewers rated this feature as critical) - **Call Logging** (**44%**) - **Call Monitoring** (**43%**) Dialshree supports all three features that reviewers rate most highly: **Call Center Management**, **Call Logging**, and **Call Monitoring**. Together, these capabilities help businesses manage daily call operations, keep accurate records of customer interactions, and review agent performance in real time, allowing teams to improve service quality and handle customer communications more efficiently. Call Center Management 4.9 (30) 63.33% of 30 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Logging 4.7 (23) 60.87% of 23 reviewers that rated this feature as important or highly important Collects essential call data such as call origin, call destination, call length, and other transaction details Call Monitoring 4.8 (38) 52.63% of 38 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording 4.8 (42) 57.14% of 42 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Reporting/Analytics 4.8 (23) 60.87% of 23 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Computer Telephony Integration 4.7 (29) 55.17% of 29 reviewers that rated this feature as important or highly important Computer-telephony integration is the use of computers to manage telephone calls Dialshree 94 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Answering Machine Detection: Screen and filter calls that get sent to voicemail inboxes/answering machines - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Automatic Call Distribution: Distribute/route/connect calls - Automatic Outbound Dialer: Dials outbound calls automatically - Blended Call Center: A call center that both makes and receives calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Specific Caller ID: Control the name and number that appears on outbound caller ID - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - For Cloud Phone Systems: For Cloud-based phone system that sends and receives calls via the internet. - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Integrations Management: Identify which applications need to exchange data and enable these data connections - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - List Management: Manage contacts across multiple mailing lists - Live Chat: Ability to chat online in real time - Macros/Templated Responses: Templated responses for responding quickly to recurring support requests - Manual Dialer: Agents choose who to call and when - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Preview Dialer: System provides callee information to agent prior to the call to help determine whether or not to make the call - Prioritization: Arrange tasks based on the level of priority or urgency - Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Single Sign On: Allow users to access multiple services after entering their login credentials once - SIP Trunking: Enables the connectivity to send and receive calls over the internet - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Virtual Voicemail: Voice messages are stored online and accessible via a visual interface - Voice Mail: Computer-based system that allows users to send and receive voice messages - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (74) 4.7 Based on 74 reviews ## Pricing Value for money 4.6 (73) Free Trial Basic $15.00 Per User,Per Month Value for money 4.6 (73) 4.6 Based on 73 reviews ## Integrations [ SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[ Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[ SuiteCRM](https://www.capterra.com/p/136373/SuiteCRM/)[ Third Party Risk Management](https://www.capterra.com/p/194844/Third-Party-Risk-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (73) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (73) 4.8 Based on 73 reviews ## User reviews Overall rating 4.7 Based on 74 reviews Filter by rating 5(56) 4(13) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent MC manish C. Information technology Banking ### "A Reliable and Feature-Rich Call Center Solution That Delivers Results" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2025 Goodoverall experience with Dialshree has been positive and productive. The platform offers a comprehensive call center solution that is both powerful and customizable Pros Dialshree offers a comprehensive suite of call center functionalities—predictive dialing, IVR, ACD, call recording, CRM integration, and real-time analytics—all in one system. Cons Bast of the Ecosmob’s technical support is generally responsive and helpful. users report timely resolution of issues and assistance during setup or integration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2026 Dear Manish, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec KJ Komolika J. Uber agent Telecommunications ### "The most efficient software to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2025 1000/10 if i sat overall this app is worth using and worth trying. The staff here is very helpful and very promising nature Pros Easy go use call management is very easy no bugs no issues i like this software and been using this from over a year Cons I like that software very much as it is very much and very affordable. Using it is very easy.loved this app Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2026 Dear Komolika, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec SS Sanket S. Support Engineer Telecommunications ### "Customer Experience with DialShree" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2024 The seamless WhatsApp integration was a game-changer, enabling us to reach customers on a platform they use daily. The ability to maintain conversation history and context has greatly enhanced our customer service experience. Pros Top Notch Customer Experience with DialShree Auto dialing process for the calling process Cons Our experience with DialShree has been nothing short of transformative. The omnichannel communication capabilities have allowed us to connect with our customers across platforms without missing a beat Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 16, 2024 Dear Sanket, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec KK kuldip K. Technical Support Information Technology and Services ### "Technical Support Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2024 Now we are happy to use this Dialshree application Pros \*\*Auto Redialing missed Calls The application provides a satisfying user experience, with specific praise for its functionality. Cons The system includes default reports and schedules maintenance times to ensure effective performance and upkeep. Alternatives considered [Ameyo](https://www.capterra.com/p/85852/Ameyo/) [Dialing Innovations Call Center Application Suite](https://www.capterra.com/p/173066/Call-Center-Applications/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 5, 2024 Dear Kuldip, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec RK Rajendra K. IT Exective Import and Export ### "Good dailer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 14, 2024 Dailshree is very easy dialer and easy use for admin and agents . all reports are correct. Pros Most like about dialshree is recoding module all recording is download in one time Cons All good about dialshree .all module is good and easy to use . Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 28, 2024 Dear Rajendra, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec GG Gourav G. Dialer Technical Analyst Banking ### "ELISION DIALSHREE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2024 Pros Dialshree Progressive Dialer,Auto Dialer, Power Dialer, Predictive Dialer Easy to use for all functions are available in front at side. elision team are quick support Cons Nothing as of now. Everything is working well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 29, 2024 Dear Gourav, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec SD Somesh D. Operation Manager Marketing and Advertising ### "Perfect Solution for Call Centers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2023 Pros Prompt Call Recordings, Excellent Support Cons Nothing as such, dialshree developers keep things improving Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 29, 2024 Dear Somesh, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec KJ Kanhaiya J. Operation Education Management ### "DialShree has done all good for the process!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2023 Really good experience, expect couple of hiccups during initial time Pros It was god experience in implementing DialShree's Cloud Call Center Solution for our business, and we must say that it has significantly transformed our customer service operations.Firstly, the cloud-based nature of DialShree's solution has been a game-changer for us. It eliminated the need for complex and expensive on-premises hardware, allowing us to streamline our operations and reduce costs. The smart call routing methods provided by DialShree have been particularly impressive. The system intelligently analyzes incoming calls and directs them to the most appropriate agent or department based on predefined rules and criteria. Cons Well it is working well till now. So all good we can say. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 1, 2023 Dear Kanhaiya, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec SW Samson W. Head Customer Service Transportation/Trucking/Railroad ### "DialShree comes with vast customizable Reports & call routing methods!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2023 Really great experience working with them Pros Best on our nature of business, workflow automation is a key. Call routing methods including sticky agent, language based routing helped us to reduce the time & given our customers personlized experience, entire process was smooth & support team is apt. Cons Well couple of features we had to implement considering our process on top of solution, though Elision has advanced team of professional, hence we didn't face any issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 1, 2023 Dear Samson, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec KB Kunal B. Team Leader Medical Devices ### "DialShree is top notch platform with splendid features and support service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2023 Amazing experience with DialShree overall. Pros DialShree has one of the best self service platform, customized reports and smooth call connectivity made our job simple & productive. They also have super supportive support staff. Cons It was all good and up to our expectation, nothing that's problematic. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2023 Dear Kunal, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec [View all Reviews](https://www.capterra.com/p/144944/Dialshree/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Ringover vs Dialshree](https://www.capterra.com/compare/144944-169627/Dialshree-vs-RingOver)