Who Uses This Software?

BPO, KPO, Corporates


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $100.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Elision Technolab
  • www.elisiontec.com
  • Founded 2007
  • India

About Dialshree

Call center software with additional features such as a voice logger, voip, outbound dialer, IPPBX and asterisk base solution.


Dialshree Features

  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

Dialshree Reviews Recently Reviewed!

Customer support is excellent and great positive and proactive approach of entire team

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User Friendly and customize software. Software is error free and customer support team is also excellent.

Overall: Software is very user friendly and customize so anybody can work on it easily. Zero Down time and error free solution with all our requirements

Good to buy this solution. It made our work easy to call customers and also it saves our time

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: There many key things are good in the dialer but i liked sms and email module because it made my work easy to send sms and email directly to the customers

Cons: As such nothing to dislike but if the installation time can be reduced then its totally this is what i think

Service is prompt & good.

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: All reports are getting correct from this software . in call center reporting part is very important
CDR APR

Cons: On real time Screen not getting details correct.
Recording part:- Recording file name is should proper date_time_agent name_campaign name_phone number
Email Notification regarding Space of Hard disk

Got very good experience. easy to use got software

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Software is easy to use and features are very easy to understand. money is worth for this software.

Overall: It reduced our cost and time

Sep 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to Use---however we are working on the basic version of Vicidial. So no issues. The Team at Ellison is Awesome & always ready to help. Highly professional & values your time.

Overall: My business is running strong, i dont expect anything else from the product.

excellent

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the feature are good. they ware properly fine
it is user friendly and easy to operate for admin access.
call recording facility are very good.

Cons: installation process takes time
the new diler has a new good feature are compare to old one and old bugs are resolved in new version.

Overall: Recording is one of the best module in dialer