# TRIMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TRIMS Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more. Source: https://www.capterra.com/p/144953/TRIMS --- # TRIMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TRIMS ## What is TRIMS? TRIMS is the modern cloud software solution for managing and growing a retail business. Touchretail provide cutting-edge inventory management and point of sale software. Our omnichannel platform; TRIMS, comprises a suite of tools and services built specifically for the retail industry with the sole purpose of saving time, reducing costs and streamlining processes. EPOS | Inventory | Mobile App | Warehousing | Fulfilment | Reporting | Customers | Integrations ## What is TRIMS used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Overall rating Based on 28 user reviews Reviews sentiment Positive 86% Neutral 14% Negative 0% Starting price £69 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TRIMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.touchretail.co.uk&name=TRIMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TRIMS 4.4 (28) VS. [3.8 (713)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price £69 Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (28) Ease Of Use 3.8 (20,600) Value For Money 4.1 (28) Value For Money 3.6 (17,960) Customer Service 4.6 (28) Customer Service 3.6 (17,227) ## TRIMS alternatives Highest Rated [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing [4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month [4.4 (192)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing [4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Integration Integrate with a third-party accounting system API Application programming interface that allows for integration with other systems/databases Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Accounts Record customer information, purchase history, and other notes Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. TRIMS 39 features Integrate with a third-party accounting system Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of reports Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Create and send email blasts/campaigns Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Facilitate the process of ordering and the mail delivery of products Provides intelligence to make the right inventory purchasing decisions. Access the system via a mobile application Manage and handle various international currencies Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Upload, track, and submit receipts in a central database Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process For retailers Track and facilitate returns of products sold Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Manage the buying, selling, and holding of stocks Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage and track operations and inventory within warehouses Get Advice We can help you find the software with the features you need. Features 4.3 (28) 4.3 Based on 28 reviews ## Pricing Value for money 4.1 (28) Basic £69.00 Per Month Value for money 4.1 (28) 4.1 Based on 28 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Rithum](https://www.capterra.com/p/32810/ChannelAdvisor-Enterprise/)[ Descartes Peoplevox](https://www.capterra.com/p/126854/Peoplevox-WMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (28) 4.6 Based on 28 reviews ## User reviews Overall rating 4.4 Based on 28 reviews Filter by rating 5(14) 4(10) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent CM CHRIS M. Warehouse manager Design ### "chris at forty" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2019 Always on hand help very quickly. Pros The stock and sales reports are fantastic. Cons Knowing I probably dont use the system to its full potential. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sam S. Retail Manager Sports ### "New customer - Very impressed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2019 I can now categories my sales and see what's selling well and what isn't. The reporting is much easier to work with and the sales matrix is easy to read when submitting to the Directors. Pros Since using an alternative till supplier beforehand, using Touch has made me realise how easy it can be when it comes to using the till itself and the TRIMS back office. The installation was simple and the training was explained thoroughly by Customer Service Representative. Any issues we need, the support desk deal with immediately! Cons Nothing as of yet! The training and installation was done to a high spec. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Louise S. Director Apparel & Fashion ### "TRIMS software is versatile and the support is excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2019 We are very pleased with our decision to move to TRIMS. Pros I am impressed with the versatility of TRIMS, this enables it to fit to the unique requirements of our business. The reporting is superb with the ability to access, quickly, information required to run our business effectively. I particularly like the ability to auto email reports on a regular basis. Importantly, the support is excellent. The team are friendly, helpful, knowledgeable and quick to respond. The rep in particular has gone above and beyond to help resolve an integration issue that involved actively engaging with, and encouraging, a third party company to move forward with aspects of the integration. The rep and all the team are hugely supportive and great to work with. Cons The only slight negative, is that the versatility comes with its own drawbacks. We found Trims to be quite difficult to navigate at first and the reports are amazing, however, again, hard to get your head around at first. Training was essential to use the software and quite expensive. Overall, the learning curve is quite steep but once mastered the platform is fantastic. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Adam F. IT and Marketing Retail ### "Great functionality and fantastic customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 20, 2019 Our experience has been very positive with TRIMS. It is the ideal branch between physical store locations and web locations and helps us monitor sales and stock levels in all branches and locations. This is an invaluable asset to our business! Pros I liked the reporting features as it provides me with all of the information that I need for the day to day analysis of the business. Cons Lack of flexibility surrounding importing of information, however the team are always quick to respond to our requests! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RH Ronnie H. Ecommerce Manager Retail ### "Great System" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 2, 2019 Training staff could have been better and some features should be included in overall system - but other than that a solid system Pros Ease of connectivity to Shopify plus additional features Cons Wish it was cloud based and backend speed was a bit smoother Alternatives considered [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reasons for choosing TRIMS Cost, features and shopify implementation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Matthew B. IT Manager Sports ### "An generally good offering for an SME retail store" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 May 1, 2019 Generally pretty good, the support team is always eager to help where needed and the base software is constantly evolving to accommodate more varied features. Pros The console is very slick with all the reporting and features you would expect. There are a number of specifics missing out of the box, however, overall the package does 95% of what you'll need. Cons Patching and updating the client can be a cumbersome process. Some aspects of the system can be quite labour intensive and sometimes the support can be a little over keen to close cases without divining the true cause of the issue beforehand. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RY Ram Y. Sales Furniture ### "Good service when needed" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 May 1, 2019 Pros its easy to use and fully functional when in use Cons slight crashing issues & communication with other systems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Angie M. Office Manager Retail ### "New System" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 1, 2019 Training was not as expected which has resulted in a number of emails to support. However the support team have explained and helped many queries. Pros Easy link to website and in store installation. Cons System updates often knocked out multi till linking. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Ted W. MD Apparel & Fashion ### "Ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2019 Brilliant Pros Staff like it easy to use no frills. Back office tells you all you want to know Cons Reports in Landscape. No other things to dislike Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Shirley G. Warehouse & Distribution Manager Retail ### "Best Software Move" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2019 New features are constantly being introduced to keep up with retailers needs - they developed several new add-ons that we required to enable us to move from our previous stock system with no hardships. We have now integrated our new website with Trims through woo commerce , which couldn't have been simpler! On top of that the level of support that we have from both Touch Retail and The IT Department (Wexford) is second to none. Pros Being able to import orders from suppliers directly into Trims, which then sets up both the order & the new products is such a time saver. Bulk editing groups of products, versatility of reports, promotions for tills.. the list of benefits is endless. Cons So many features & report options - I don't have enough time to make full use of them!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 18, 2019 Thank you for the fantastic review, very much appreciated. It is great to hear that the system is working so well for you, makes us really happy and I will certainly get the team to read your comments. Good luck with the recently launched WooCommerce integration! Thanks again! [View all Reviews](https://www.capterra.com/p/144953/TRIMS/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)