# ThoughtFarmer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ThoughtFarmer the right Intranet solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144958/ThoughtFarmer/reviews --- ThoughtFarmer 4.8 (117) [View alternatives](https://www.capterra.com/p/144958/ThoughtFarmer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ThoughtFarmer Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews PS Peter S Director of Information TechnologyGovernment Administration, 201 - 500 employeesUsed the software for: More than 2 years. “ThoughtFarmer is an end-user centric product with any possible feature you can imagine for a many-to-many communications, all implemented in a highly intuitive way.“ October 29, 2025 MK Matthew K IT AgentLaw Practice, 51 - 200 employeesUsed the software for: 6-12 months. “I did have a brief period of difficultly figuring out how to embed a video, permissions are also sometimes bothersome to navigate, and I think there have been some minor problems with links needing to be changed after potential name changes of pages (moving them is mostly fine).“ April 19, 2025 SC Sam C Learning and Development SpecialistBanking, 51 - 200 employeesUsed the software for: Less than 6 months. “The base rate for ThoughtFarmer was cheaper than our current intranet by a substantial amount (including adding a significant amount of new users).“ October 14, 2025 VA Veronica A ManagerLaw Practice, 501 - 1,000 employeesUsed the software for: More than 2 years. “The lack of customization of templates, we still need to follow templates created by TF back end.“ November 8, 2024 LS Laurie S Director, Internal CommunicationsCivil Engineering, 201 - 500 employeesUsed the software for: Less than 6 months. “They offer a wealth of resources on their community page, making it easy to find support and inspiration, and the platform itself is user-friendly and highly customizable to meet our needs.“ November 12, 2024 SW Sarah W Public Relations and Marketing DirectorBanking, 51 - 200 employeesUsed the software for: Less than 6 months. “Most companies fall short of what they promised and leave us wanting more.“ May 2, 2025 SJ Sarah J Talent Development SpecialistAccounting, 51 - 200 employeesUsed the software for: 6-12 months. “They provided a perfect balance of helping & guiding us while empowering us to create our own personalized intranet that fit our exact needs.“ January 15, 2025 DD Dylan D ManagerLegal Services, 51 - 200 employeesUsed the software for: 1-2 years. “Unclear if this was an issue with my browser/internet or specifically with ThoughtFarmer, but it happened enough to warrant mentioning.“ April 25, 2025 ## Showing most helpful reviews Showing 1-25 of 117 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Miguel T. Team Lead, Systems Banking Used the software for: 2+ years ### "A delight to use for Intranet Managers, Content Authors and employees" June 21, 2018 5.0 An easy to use Intranet portal with social capabilities that enable employees to be more engaged. Simplified infrastructure for on-premises, no need for massive server farms. Great setup and onboarding experience with their professional services team. Their support staff is stellar, fast and caring for your needs. Pros ThoughtFarmer's ease of use, and the easy deployment on-premises (although a cloud option is available) helped us implement our new Intranet on time and budget while providing users with a top-notch experience for corporate news, events and navigating different processes in our organization. Social features (likes, commenting, @ mentions) really empower our employees to have a voice be more engaged with our strategic direction, operational insights and celebrating milestones with the recent addition of Shout-outs. From an extensibility perspective, the platform allows for page templates and widget creation (in browser or with modern development IDEs) and it is now based on React, so page loading and navigation is fast and responsive. Customizing with your own fonts. corporate color theme and images is quick and painless. Need to go a bit further? You can add your own CSS or JavaScript to fill in any gaps from the out of the box theming engine. A recent overhaul of the search experience brings the experience to what you would expect from enterprise search with the addition of best bets, predictive search, etc. The people directory is beautifully crafted and thanks to the Employee Directory Connector you can bring your users and their active directory properties (such as department, job title, phone, email) in just a few clicks. For authentication, SAML SSO is an option. The admin area is intuitive and very powerful as many options are configurable in the UI. Cons There are only 2 security roles, admin and user, so roles like help desk or others might get exposed to settings one might not want them to have. From an integration point of view, would like to see more integration with Office 365 as we use it for more day-to-day collaboration. A SharePoint integration is possible, but not sure if it will also work with SharePoint Online. Review Source TP Tiffany P. Asst Operations Officer I Banking Used the software for: Less than 6 months ### "Highly Recommend!" September 19, 2025 5.0 The company was very organized. They were prepared for this large undertaking and had all the tools/resources ready to assist. \[sensitive content hidden\] was very knowledgeable and great at explaining each portion of the process to us where it was easy to understand. She made the whole process as simple as it could be! Pros The best part of ThoughtFarmer was the smooth implementation process! We had a small timeframe to get this product launched and fully transition all of our internal information over on top of training our employees to do so. We had several meetings a week to ensure our employees had the resources available. \[sensitive content hidden\] was also quick to respond to any questions we came across outside of the meetings as well. Cons I do wish there were more options of cards to be available to give it more fun personalization for different topics. But the selection itself as it really covers a lot already! Switched from [Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/) The previous intranet was extremely dated. The system was not user friendly at all and it was nearly impossible to get the Search function to filter in appropriate assistance. Review Source CW Colin W. Network and Security Governance Manager Law Practice Used the software for: 1-2 years ### "Thoughtfarmer was a great choice" April 18, 2025 4.0 Overall, I think the experience has been good. It gave our team a good way to build out exactly what was needed, and the site looks good, and professional. Pros It is very easy to navigate from page to page, and find what you are looking for. The ability to link from page to page makes jumping around quick. Cons We've had quite a few issues with connecting and syncing to some of the calendars. From what I've read, the compatibility of the chosen calendar file format doesn't mesh well with outlook. Review Source JW Jordan W. IT Manager Law Practice Used the software for: 1-2 years ### "ThoughtFarmer, the right choice from start to finish." April 4, 2025 5.0 I am extremely satisfied with my experience working with ThoughtFarmer. From negotiating the contract to assisting with setup, training, and offboarding users, they’ve been excellent at every step. They are mindful of your time and flexible with changes, and I never felt rushed or overlooked. ThoughtFarmer has carefully considered every aspect of the process, even offering sessions to help ensure long-term success with the intranet. \[sensitive content hidden\] have been a pleasure to work with, and I highly recommend their services. Pros It's easy to use and understand. this made setup a breeze but also allowed me to train others how to use it once launched. Cons Outlook doesn't integrate currently, but I've been told it will before the end of 2025. Alternatives considered [Axero](https://www.capterra.com/p/129326/Axero/)[Unily](https://www.capterra.com/p/153146/Unily/)[Simpplr](https://www.capterra.com/p/168748/Simpplr/) Reason for choosing ThoughtFarmer It was a better tool with a more standard UI. It seemed easiest to use and at the best price. Review Source SI Steve I. IT Support Manager Banking Used the software for: Less than 6 months ### "ThoughtFarmer is a Dynamic Intranet for Banks" June 18, 2025 5.0 The implementation team with ThoughtFarmer was fantastic! They were knowledgeable, thorough, and helpful. They worked with us throughout the process and kept us on track. Pros Our new ThoughtFarmer intranet is so much better than our old intranet. Having it hosted saves us from the server maintenance and patching. The search option on the site saves our users so much time in searching for forms, pages, and other content. Cons 1) Some of the training during the onboarding process was canned and wasn't customized for us 2) Can't search for links in the search menu 3) Users can't save custom page views with sections expanded or collapsed Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Our on-prem Wordpress environment lacked integration and was becoming depricated. It also required that we have in-house employees maintain it. Review Source SW Sarah W. Public Relations and Marketing Director Banking Used the software for: Less than 6 months ### "Thought Farmer Exceeded Our Expectations" May 2, 2025 5.0 Our overall experience was exceptional. By nature, I have high standards. Most companies fall short of what they promised and leave us wanting more. Thought Farmer has exceeded our expectations in every way, from product quality to support. Pros They actually delivered everything they promised. The product is incredibly user friendly and intuitive, and the team goes out of their way to create solutions when we need them. An implementation team member also continues to provide support after implementation. That is rare. Cons It is difficult to find a dislike without reaching. The only small hassle is having to reformat web pages when imported from a Word document. An AI solution that builds your webpage for you based on the layout and formatting of a word doc would be amazing. Alternatives considered [Haystack](https://www.capterra.com/p/204716/Haystack/)[Axero](https://www.capterra.com/p/129326/Axero/) Reason for choosing ThoughtFarmer It solved more of our problems, the cost was reasonable, and the sales team was just more attentive to our needs and wants. Review Source CZ Cody Z. Project Coordinator Banking Used the software for: Less than 6 months ### "Wonderful Launch with ThoughtFarmer" September 16, 2025 5.0 ThoughtFarmer was a fantastic company to work with. Their team was professional, friendly, and responsive from start to finish. Everyone we worked with throughout the project was helpful and made the process seamless. Pros The ThoughtFarmer site was easy to set up, and the platform is both modern and user-friendly. Our users have been very pleased with the product since its launch. Cons A couple of the functions could be a little more flexible, several enhancements require an add-on cost, and reports could be a bit more built out. Alternatives considered [Axero](https://www.capterra.com/p/129326/Axero/) Reason for choosing ThoughtFarmer The ThoughtFarmer team seemed like a better fit or our organization. Switched from [Ncontracts](https://www.capterra.com/p/233877/Ncontracts/) Price and an outdated product with little to no product support. Review Source AB Aaron B. Culture and Brand Manager Banking Used the software for: Less than 6 months ### "ThoughtFarmer Knocks it Out of the Park!" October 17, 2025 5.0 It's been a most excellent experience. I think ThoughtFarmer offers fantastic value for the money, especially when you consider the level of quality you get across the product and customer service. Pros ThoughtFarmer's intranet platform provides all of the features and services we need. The learning curve to use the system is low, so we were able to jump and and get designing quickly. Finally, the implementation team was top notch when it came to collaboration and answering our questions. Cons Honestly, there's nothing we didn't like. There are, of course, features we want that we've used before, but these are all custom to what we're used to, not what we need, and we've found way to work without them. Alternatives considered [Engageware](https://www.capterra.com/p/45552/Engageware/)[Axero](https://www.capterra.com/p/129326/Axero/) Reason for choosing ThoughtFarmer ThoughtFarmer felt warmer and more inviting, and the price was comparable. Review Source SJ Sarah J. Talent Development Specialist Accounting Used the software for: 6-12 months ### "Looking for the best intranet provider? It's ThoughtFarmer, hands down!" January 15, 2025 5.0 It was a great experience overall. I provided feedback & suggestions for improvements along the way and the team was always open & receptive and also happy to hear. They were great to work with, had easy to follow meeting notes and action items, and always responded quickly and effectively. When we had issues, they always sought to find the best solutions. I am really so happy that we found this company! The platform is user friendly and easy on the admin side as well. It is a fantastic platform and a company filled with kind and helpful people. If I had to do it all over again, I would choose Thoughtfarmer in a heartbeat! Pros The ThoughtFarmer team is amazing! Super responsive, open to feedback & suggestions, timely responses, and offers guidance all along the way...even after implementation! If we ever had issues, they worked to resolve them as quickly as possible! They provided a perfect balance of helping & guiding us while empowering us to create our own personalized intranet that fit our exact needs. Cons I would have liked to see more info up front before our sessions to maximize the efficiency of the session. Most of my team members had not ever had an intranet before, so it was very new to them. Also, it would have been good to have met with the ThoughtFarmer team after the content inventory to discuss how the content would actually be set up. We wanted documents in a document library and not have a separate page for each piece of content. We did not spend enough time discussing the different content types: a page, a group, a section, etc. I think we would have made progress faster if our sessions were working sessions vs learning sessions. Just send us the overview, the powerpoint and a video, then we can do the creating together during our meeting. Alternatives considered [Assembled](https://www.capterra.com/p/195644/Assembled/) Reason for choosing ThoughtFarmer We really wanted a non-SharePoint platform and one that was easy to use and provided great support. We found all of this in ThoughtFarmer. The box above makes me select, but does not provide options we actually used. You should fix this field or make it not required! Review Source CC Cole C. Customer Service IT Intranet Administrator Banking Used the software for: Less than 6 months ### "Helpful Team, Strong Features, and an Intranet That's Simple to Maintain" November 28, 2025 5.0 I had a great experience with Thoughtfarmer. Everyone we worked with was helpful, patient, and genuinely cared about making sure our intranet turned out the way we needed. It was an overall smooth and enjoyable process. Pros What I like most is how easy the product is to use and manage. The layout is intuitive, the tools are flexible, and it's simple to update content whenever we need to. Cons There isn't much I dislike, but there were a few areas that had a slight learning curve at first. Once I became familiar with the system, it was smooth. Review Source Response from ThoughtFarmer December 4, 2025 Thanks for the review, Cole. We love that you love your ThoughtFarmer experience. Let us know if there is anything we can do to make that learning curve a little bit easier. AP Ashley P. Director of Products and Services Financial Services Used the software for: 6-12 months ### "ThoughtFarmer was a Great Option for us!" July 15, 2024 4.0 It has been a great experience. Having Jasper as our main contact monthly is wonderful and \[sensitive content hidden\] as our implementation manager was fantastic. Pros The team at ThoughtFarmer was incredible to work with and they listen to your ideas for enhancements to the software. You really felt like you were a part of their community culture. Cons Some of the tables and rich text formats could use a little more customization, but as we meet with the team at ThoughtFarmer, they provide some work arounds for us. Reason for choosing ThoughtFarmer It was the best product for our current needs and met our cyber security needs. Switched from [Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/) We really used Adobe Muse, but that was not on the list as it is no longer a viable product and no longer available. Review Source JA Julie A. Corporate Training Officer Banking Used the software for: Less than 6 months ### "Amazing Product and Service" May 24, 2024 5.0 As I said before, the customer service offered through ThoughtFarmer is like nothing I've ever experienced. We were walked through every step with well-designed training classes and never left to just figure it out on our own. The product itself is very intuitive. Pros The product itself checked off every box our organization needed, but the service we received from our Project Manager and Customer Success Manager really stood up. There was not a question they couldn't answer for us. Cons There isn't anything I've found I don't like about this product. I have card suggestions, but these are not complaints. Switched from [Ncontracts](https://www.capterra.com/p/233877/Ncontracts/) OnSemble (now NContracts) was not a user-friendly product. It was complicated for admins and users. The price was double what we're paying for ThoughtFarmer. Review Source TG Tracey G. Communications Manager Primary/Secondary Education Used the software for: 6-12 months ### "Great for dispersed education workforce" April 8, 2024 5.0 Our experience overall has been phenomenal. We really like this product. It meets so many of our needs. In fact, it has a lot of functionality we aren't able to use yet because we are still getting our systems in order. The support is top-notch. Pros I liked that the intranet looks fresh and has a lot of ability to customize. There are many widgets that can meet various needs. And we always have the ability to customize what they can't do. We were very supported throughout our launch. The support documentation is robust. Having an intranet like ThoughtFarmer has made our internal communication so much easier. We are transitioning from an email-heavy agency to a more web-focused one. Cons Licensing felt nitpicky. As a government agency, our staffing numbers ebb and flow based on state/federal funding. It would be helpful to re-up annually rather than monthly since there isn't a credit that comes back for unused licensed. Alternatives considered [Bettermode](https://www.capterra.com/p/178753/Bettermode/)[Jostle](https://www.capterra.com/p/130784/Jostle/)[Happeo](https://www.capterra.com/p/176777/Happeo/)[Hive](https://www.capterra.com/p/150991/Hive/)[Simpplr](https://www.capterra.com/p/168748/Simpplr/) Reason for choosing ThoughtFarmer For us, it came down to the accessibility of the product and the price. ThoughtFarmer was stronger on the accessibility features and where they weren't, they shared where they are working to improve it. They also worked with us on price since we are an educational/government agency. Switched from [Weebly](https://www.capterra.com/p/246168/Weebly/) We needed a much more robust intranet with more functionality. Review Source WF Will F. AVP, Systems Dev and Architecture Insurance Used the software for: Less than 6 months ### "Thought Farmer has exceeded our expectations on all fronts" February 8, 2023 5.0 We are able to 1. centralise all our communications (we are a global company so this was very difficult before); 2. give all users easy access to important company training and know-how; 3. provide a safe area where users can discuss off-topic/fun items to increase employee well-being; 4. foster a community spirit within the company. This has meant that employees are more informed so can do their job better and are also much engaged so are much more motivated. Pros The software is an incredibly easy to use but very powerful no-code platform which is one of the best examples of no-code I have ever seen. It's so easy to use that we have been easily able to show all users how to upload and modify content. Cons Thought farmer is organised around a pages and cards system (i.e you have to create new pages and then add cards to those pages). This worked really well for our company so we have no issues with this but I could see this being restrictive to others or maybe future projects we have. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Axero](https://www.capterra.com/p/129326/Axero/) Reason for choosing ThoughtFarmer Thought Farmer was a much better thought out product. The MS sharepoint intranet option is very basic with a very poor visual layout and admin management platform. Thought Farmer was clear slick, easy to use and powerful right from the start. Review Source LB Lorie-Anne B. Communication Specialist Financial Services Used the software for: 2+ years ### "My ThoughtFarmer Review " January 9, 2025 4.0 Very satisfied overall with the product and support services Pros New feature releases consider current trends (i.e. AI) Tech and account support is great The ability to submit ideas is great Cons I sometimes find it challenging to locate up-to-date support materials about specific features on the site Review Source AM Allie M. HR Manager Banking Used the software for: Less than 6 months ### "Engaging Employees " May 8, 2025 5.0 In setting up ThoughtFarmer, the implementation team kept in great contact and provided lots of resources to help us get started. From the weekly calls, video recordings, and notes it kept the project moving in the right direction and provided a valuable resource for our employees. Our employees have really been engaging with each other through ThoughtFarmer. Pros The news articles are very engaging and have been a great way to keep employees informed about key things going on in the company. The other standout for me with ThoughtFarmer is the ability to take and keep meeting minutes in a place that is easily accessible and can be followed up on. Overall it has been a great tool! Cons I did run into a few problems creating forms as some of them are complicated and require an extremely long form even with the exceptions active. If there was a way to import forms and create without so many manual processes that would have been helpful. Review Source BB Bob B. IT Trainer Law Practice Used the software for: Less than 6 months ### "Easy to Train, Easier to Setup." April 18, 2025 5.0 I've setup a pages and trained others how to do what i've done and everything just works. People understand the tool quickly and don't seem to need retraining. Pros The design features are plentiful and easy to use. You can easily move pages around if you create them in the wrong area or choose to change the layout. Also, the collaboration tool that allows you to invite others to setup makes working in a draft so easy. Cons I wish they had suggested template options that pop up when you create a news article so anyone can easily match the themes set by others. Review Source CT Chi T. Communications Coordinator Financial Services Used the software for: 6-12 months ### "Exceptional customer experience!" October 21, 2024 4.0 Positive. The customer service is really the star. The product could offer a few more features but TF does not fall far behind other intranets I've worked on in the page. In some places, it does excel. Pros Excellent customer service! The team is very responsive, friendly and helpful. \[sensitive content hidden\] and team have been wonderful to work with. Cons While TF offers a great deal of widgets/cards, there are a few I've seen from other platform providers that I'd love see in TF. E.g. greater page layout customization, an accordion feature that doesn't require subpages, upvoting, more options on image position and placement etc. Review Source HD Hannah D. HR Assistant Financial Services Used the software for: 1-2 years ### "Thank you ThoughtFarmer!" October 21, 2024 5.0 The team was great to work with and kept us on track to hit our goal launch which was amazing. Pros The team was very kind and timely! Overall TF is great. Cons Wish there were some more individual personalization features. Review Source AS Amy S. Executive Assistant Legal Services Used the software for: 6-12 months ### "User Friendly Platform" April 24, 2025 5.0 Pros ThoughtFarmer is user friendly and offers great customer support. Cons I don't have any complaints based on my fairly limited experience to date. Review Source KW Kendall W. Systems Administrator Insurance Used the software for: 2+ years ### "Thoughtfarmer very useful" June 12, 2024 5.0 Tech Support was so helpful with our migration. They were very complete with their planning and were there every step of the way. They continued to be there as we worked out a few small post migration issues. Thank you ! Pros This is a great tool to help get news out across the company, organize employees, and just documentation in general. I am more in a support role and do not utilize all the functions that it provides. Cons I do not have anything bad to say about Thoughtfarmer. We just recently migrated our site to the cloud so still learning ins and outs on it Review Source TH Tim H. Help Desk Technician II Banking Used the software for: 6-12 months ### "ThoughtFarmer brings us into the 21st century." July 13, 2021 5.0 They team has the entire process fine tuned. We let them guide us while taking all suggestions to heart. They allowed us to focus on auditing our old content (update/keep/not needed) while the programmers built the site framework on the backend. By the time we were done auditing everything the site was ready for content. There were regular meetings which really helped us communicate our needs while allowing us to understand their process and suggestions. Pros It is modern and well organized. We needed to upgrade an old intranet that had several years of dust on it. Cons Honesty I really don't have much to complain about as the site is very efficient. Maybe a mobile app version of the site for employees on the go? Reason for choosing ThoughtFarmer It had everything we needed while bringing a modern look and quality admin tools to the table. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) It was old and badly outdated. Review Source RP Riley P. Digital Marketing Specialist Banking Used the software for: Less than 6 months ### "Mid-Missouri Bank Review" November 21, 2023 5.0 Pros I have really enjoyed working with ThoughtFarmer. I have had many questions come up while designing our Intranet and everyone has been quick to respond. I appreciate having the ability to reach someone directly. It is also nice being able to build a relationship with ThoughtFarmer and they know our goals, and can help us achieve those goals. Cons There are very few things I didn't like about ThoughtFarmer. Of course, we've had a couple of hiccups while trying to figure everything out, but everyone has been quick to help. If they don't know the answer, they are sure to create a case with Tech Support to get us the answers we are needing. Review Source JH Jeanne H. Director, Engagement and Learning Financial Services Used the software for: 6-12 months ### "Highly Recommend!!" September 22, 2023 4.0 My overall experience with ThoughtFarmer was great! It is evident they work as a team as each step of the process was a smooth handoff to the next person who would support us. They are a perfect mix of subject matter experts and non-techy end users! They were able to communicate as easily with our IT department as they were with a new content owner who had not experience creating an Intranet. They were also very responsive and easy to work with as we went through the process of selecting vendors and then completing our pricing and contract with them. I would recommend them to both the large company looking to implement an intranet and the smaller company looking to offer an engaging, cutting edge communication tool. Pros The product is easy to use and the team supporting implementation was so helpful, available and thorough. Cons I believe in an effort to let our company drive the product and implementation, there was a bit of a lack of direction in terms of training. We had sessions where we were shown features but it would have been helpful to perhaps have some assignments or more direction regarding applying what we just learned. After each training session I sort of walked away wondering "ok, what am I supposed to do now?" Reason for choosing ThoughtFarmer Ease of interaction, responsiveness and pricing. Review Source MM Madysen M. Administrative Assistant Construction Used the software for: 2+ years ### "Easy to use. Great support." July 13, 2021 4.0 It has been a great experience. The platform is very user friendly. I am able to solve most issues or figure things out on my own, but when I'm not, the customer service has always been excellent and I always get a helpful answer. Pros The customer service is always excellent. I always receive a timely and detailed response to any of my questions. Cons A way to give (hourly) employees access to just our news page to keep them updated would be great. They do not need access to the entire intranet so it is a bit pricey to have accounts for all of them just for the news. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.