# Page 4 | ThoughtFarmer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is ThoughtFarmer the right Intranet solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144958/ThoughtFarmer/reviews

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ThoughtFarmer

4.8 (117)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of ThoughtFarmer

## Showing most helpful reviews

Showing 76-100 of 117 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DK

David K.  
IT Director  
Legal Services  
Used the software for: 2+ years

### "Collaboration made easy"

October 20, 2020

4.0

Pros

You can set up a corporate Intranet quite easily with this product. There are a lot of out-of-the-box cool templates, features and functionalities. Integration with Active Directory is also a very nice feature, the security of the sections of our Intranet isa based on AD Security Groups. Support is quite excellent also!

Cons

Document collaboration and and co-authoring is not really possible. Working with files is still difficult in ThoughtFarmer. You can upload Word documents , and edit it using a small app that runs on your computer. Unfortunately, sometimes the files get lock, and changes get lost. As a workaround, we've started linking files on Office 365 to collaborate instead of having the files directly on the Intranet.

Review Source

Joshua N.  
Knowledge Management Specialist  
Financial Services  
Used the software for: 1-2 years

### "Completely satisfied with our experience. Exceeded expectations."

May 29, 2018

5.0

Employee engagement A great way to disseminate information a social experience at work that helps users hear and be heard

Pros

The ease of use and how easily certain aspects can be customized are probably my favorite parts. But, it seems worth mentioning that the implementation process was also pretty enjoyable and informative. I feel like we learned a lot and were able to really launch something that our employees would engage. And they did.

Cons

There isn't a particular part of ThoughtFarmer that we don't enjoy. The only issue I have is... I wish it had a learning management system integrated. But, that's more of a just a wish/request.

Review Source

DD

Deann D.  
Administrative Services Manager  
Government Administration  
Used the software for: 2+ years

### "ThoughtFarmer as an Intranet"

October 24, 2023

5.0

Pros

Setting up pages and creating content are very easy with ThoughtFarmer. The FormsFlow feature allows us to create surveys and forms that have a workflow built in with notifications so these requests / responses do not get missed.

Cons

I wish I could tell if a Page had an archive date set for it without needing to "Edit" the page first to see if this feature was used.

Review Source

ER

Eric R.  
CTO  
Banking  
Used the software for: 6-12 months

### "ThoughtFarmer Intranet"

October 24, 2023

5.0

We needed a place to get one voice of the organization out to all the staff and this fits the bill perfectly. Easy to work with, great setup team, great support, easy for the users. Looks great! 9

Pros

From a user standpoint, this product is very easy to use. From an admin standpoint, with a little training, this is very well thought out and simple to use.

Cons

Why I liked least about Thought Farmer......that we haven't found them before now!

Reason for choosing ThoughtFarmer

Price, features

Review Source

VR

Verified Reviewer  
Director, Information Technology and Applications  
  
Used the software for: 2+ years

### "We implemented ThoughtFarmer as our Intranet software 5 years ago, and are happy with the product"

May 29, 2018

5.0

It's easy for employees to add content to the Intranet, also to connect all employees in the company

Pros

The product is easy to use, there's very little reliance on IT, customer service is great, usually get a response within a few hours

Cons

n/a, software has been continuously enhanced over the past 5 years, new features added to make the product more engaging, the company listens to its customers, and tries to add requests to the roadmap

Review Source

MJ

Marie J.  
Marketing Coordinator  
Machinery  
Used the software for: 1-2 years

### "Unmatched Customer Service & Easy-To-Use Software? Choose ThoughtFarmer!"

November 27, 2019

5.0

Pros

The customer support team for ThoughtFarmer is exceptional! From upgrading to the newest version of the software to working out any issues I had with their features, I can ALWAYS count on the ThoughtFarmer support team to guide me through the process and resolve any issues.

Cons

My company recently upgraded to one of the more recent versions of the software. While I love all the new features that it offers, many features are still being developed or are in the pipeline for the future. Their new FormFlow feature has a lot of potential but still has a lot of limitations given that it's a newer feature.

Reason for choosing ThoughtFarmer

The only other "intranet" system I have used in the past is a Wordpress blog connected to SharePoint. As both a daily user and administrator of these two systems, I found that I was wasting a lot of time setting them up and troubleshooting issues. ThoughtFarmer is a breeze to use comparably.

Review Source

RA

Rebecca A.  
Proposal Lead  
Civil Engineering  
Used the software for: 2+ years

### "Great value for intranet"

March 25, 2019

5.0

We initially looked into ThoughtFarmer as a way to connect multiple offices and keep our entire company aware of corporate initiatives and news.

Pros

After a bit of a learning curve, it's very easy to use as an administrator. Once you understand the concept of adding pages/forums/groups etc, everything is based on that concept. The search functionality is excellent and used extensively by our staff. Being able to give people access to different areas/content or message everyone/individual groups makes it a very useful tool for a multi-office company.

Cons

If there is anything I would suggest it would be to have more integration with MS Office documents. Being able to edit documents directly in the software would be great. But on the whole it's an extremely useful software!

Review Source

Robert L.  
Web Developer  
Research  
Used the software for: 1-2 years

### "Great intranet - especially if you want a social intranet"

December 2, 2019

5.0

We used ThoughtFarmer at my previous employer and it was a no brainer to implement it at the Morgridge Institute for Research.

Pros

It is easy to implement - especially if you connect it with Active Directory. Training users on it is pretty simple and the customer service through ThoughtFarmer is always excellent. Out of the box, this intranet is responsive and easy to customize.

Cons

There is some learning curve in teaching users how to receive notifications and that they have the ability to customize how often and what they are notified of.

Review Source

SB

Steve B.  
Senior Business Analyst  
Law Practice  
Used the software for: Less than 6 months

### "ThoughtFarmer - specializing in Intranet websites"

October 29, 2020

5.0

We are working with a knowledgeable team in TF to help us achieve Intranet success. There are also tools and processes that we have in place. For example Content Governance for consistency, leveraging Analytics to understand how employees are using our Intranet and keeping our content fresh for relevancy.

Pros

Integration with our systems did require custom development work from TF and we crossed the finish line. This work was part of our scope, so no surprises. The TF is knowledgeable, diligent and responsive. All qualities you hope to find with your vendor. The software is intuitive and easy to use. It supported our custom branding and allowed for our content management team to achieve their results.

Cons

There were some limitations in the software that were logged as feature requests that we hope to see in production soon. It's difficult for a vendor to support the many 3rd party applications and integrations. We did find some workarounds, so no real issues here. This product was a significant improvement from our previous solution, so difficult to isolate cons this early in our implementation.

Reason for choosing ThoughtFarmer

I was not part of the decision team, but am happy they landed on this product.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Our existing intranet was in desperate need of an overhaul.

Review Source

SK

Sandra K.  
Executive Assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Thought Farmer improves employee engagement"

July 26, 2021

5.0

Great experience. Customer service with our customer success manager is excellent

Pros

The formatting options and ability to use the program for staff engagement

Cons

the font we use in our agency is not available to use in Thought Farmer

Review Source

DG

Deborah G.  
Learning and Engagement Ambassador  
Financial Services  
Used the software for: Less than 6 months

### "A Fantastic Product from A Fantastic Company"

October 13, 2023

5.0

It's been a terrific experience so far! We're less than 6 months in from launch but our team is adapting well and I'm excited to see expanded utilization of the system.

Pros

The process was great, the ThoughtFarmer team really made the adoption of this product easy for us. I love the simplicity of the ThoughtFarmer site. Our intranet is quickly becoming our primary communication tool and it is easy to navigate - even for the most technically challenged among us!

Cons

I can't say that there's anything I really dislike. I am still learning the nuances of the system but I have found everything to work smoothly.

Review Source

KK

Karri K.  
Marketing Coordinator  
Financial Services  
Used the software for: 6-12 months

### "Great Product"

February 14, 2020

5.0

We really like ThoughtFarmer. Support has been excellent and the resources available through the ThoughtFarmer community are also a great tool to help troubleshoot and resolve issues as we learned a new program.

Pros

This is a great intranet software; by far better than what we had! We have a lot of options to set-up information to share company wide. It has been very effective in helping streamline procedures and helping keep everyone connected.

Cons

I wish the home page news carousel could be prioritized in an order other than when it is published. We have to go republish items we want to remain up there to bump off other new items that may have expired. For example, we had a company wide "wear red day" for heart healthy month. Once that day was over to get that message to expire we had republish ones that were behind it. We are also working through an issue with getting email notifications sent when a form is submitted. Support has been excellent!

Reason for choosing ThoughtFarmer

I was not involved in the purchase.

Review Source

BL

Brittany L.  
Executive Assistant  
Construction  
Used the software for: 1-2 years

### "Excellent Customer Service"

October 27, 2020

4.0

The customer service team at ThoughtFarmer is great. Every time there is an issue, or we don't know how to solve a question, we reach out to the team. They are speedy with their replies, and usually have very straight forward direction and imagery to help solve the problem. Thank you \[SENSITIVE CONTENT HIDDEN\] for all of your help in the first year of our Intranet!

Pros

The software is overall straight forward to use. The Thoughtfarmer community page is a great way to learn tips and tricks on various software capabilities that we didn't realize were there.

Cons

Challenges with employees connecting to the intranet when off of our Network - but this also may not be a Thoughtfarmer problem! This has made it a bit challenging for our jobsite employees (who never come into the office) to get used to using the Intranet and integrating it in their daily lives. But everyone in the office has had a great experience with it.

Review Source

PT

Pierre-Luc T.  
Junior System Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "ThoughtFarmer review"

July 16, 2019

5.0

The product is great and the support as well. Everyone I talk to is very professional and very responsive. I would definitely recommend it to others.

Pros

Easy to use. It takes a few moments to get used to the card system. The administrative tools are great (especially with the new version 9)

Cons

If some0one leaves the company, we need to transfer the user's ownership to someone else. We don't always have the replacement right away. There is no way to know once the pages are transfered who it belonged to. There could maybe have a sort of history log as to who had the pages so that we could group them then transfer them to another person (maybe if someone changes departments and transfers them to another)

Review Source

NR

Nate R.  
Legal & Innovation Counsel  
Legal Services  
Used the software for: 2+ years

### "Slick, glitch free, and adaptable intranet tool"

January 28, 2020

4.0

We’ve built a community platform for lawyers and related professionals to share info and network. The granular access controls and security groups allow good siloing.

Pros

It works solidly and reliably. Very hard to break! I’m sure I’ve spent a thousand hours in this tool as an admin and power user. And the results look great in desktop or mobile.

Cons

Lack of integration with automation services like Zapier or IFTTT. It would be nice to have more ways to publish content to the intranet without manually logging on.

Reason for choosing ThoughtFarmer

We validated some other tools, but ThoughtFarmer hosts its data in Canada by default, which is important to us.

Review Source

JK

Jessie K.  
Sales & Marketing Analyst  
Building Materials  
Used the software for: 2+ years

### "Easy to use, highly customizable platform"

July 13, 2021

5.0

Pros

Easy to implement, customize, and use for team members across the board in the company.

Cons

Unable to integrate with various tools with ease.

Review Source

CA

Cheldon A.  
Chief Technology Officer  
Financial Services  
Used the software for: 1-2 years

### "Been a couple years... my thoughts. "

February 18, 2020

5.0

ThoughtFarmer has been great to work with and responded to our questions in a timely fashion. They always offer suggestions about how to achieve our goals.

Pros

The software is easy to use and added a lot of features to our internal portal that did not exist before. I like the interface and that I can find information easily and quickly.

Cons

Some advanced features require programming to enable the features or use them as needed. There is also not enough security built into the application framework itself.

Reason for choosing ThoughtFarmer

It was a panel rating system and the features, cost and ease of use were the drivers in selecting this product.

Review Source

RF

Robin F.  
Director, People and Culture  
Government Administration  
Used the software for: 1-2 years

### "Fantastic and user-friendly intranet software"

May 29, 2019

4.0

Pros

ThoughtFarmer turned our intranet from an outdated repository of information to a dynamic site for employees. The kudos feature is great, and the news feed is really good. Very easy to use - all kinds of people (with varying tech savviness) have been posting news items. I like that we can target the audience, e.g. post specifically to leaders.

Cons

Adding header images doesn't quite do what's expected in terms of resizing images. I don't love that almost everything you do ends up in the activity feed, i.e. people creating pages and adding events to group calendars. Not all relevant to the whole organization and it makes some of the more pertinent information harder to see.

Review Source

MG

Margo G.  
Product Manager  
Venture Capital & Private Equity  
Used the software for: 6-12 months

### "Easy to Set Up, Use, and Exciting for Employees"

March 10, 2021

5.0

ThoughtFarmer allowed us to finally centralize all of our company information into one portal. The setup was easy, and we enlisted representatives from different teams at our company to help fill out each team page. Employees were very excited about the launch and all of the setup and training was definitely worth having a working system that our employees like to use.

Pros

The onboarding process and training were extremely helpful. The software itself is highly intuitive so not a ton of training was needed to get us up and running right away. Our support representative was there to answer any and all questions, and the entire support team was extremely fast with all of our questions.

Cons

I have very few complaints about the software itself. Nothing comes to mind of anything I didn't like.

Alternatives considered

[Jostle](https://www.capterra.com/p/130784/Jostle/)[Happeo](https://www.capterra.com/p/176777/Happeo/)[Simpplr](https://www.capterra.com/p/168748/Simpplr/)[Noodle](https://www.capterra.com/p/67088/Noodle/)

Reason for choosing ThoughtFarmer

I spent a good amount of time performing a competitive analysis on various Intranet software - ThoughtFarmer checked all of the boxes for all the features and functionality we needed, plus we liked their interface the best.

Review Source

DR

Dave R.  
Intranet Administrator  
Legal Services  
Used the software for: 2+ years

### "A strong and versatile social intranet"

March 26, 2019

5.0

Pros

Our organization has used ThoughtFarmer for 5 years and we have found it to be an invaluable communication tool that is quick to learn and intuitive. Collaboration has been made easy using this social intranet, regardless of the location of staff or their schedules. Technical support is delivered quickly and reliably through both their helpdesk and the helpful community site.

Cons

ThoughtFarmer's workflow elements could be more robust, but each software update adds more and more workflow pieces.

Review Source

AY

Anna Y.  
Webmaster  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "User-Friendly Interface For Less Tech-Savvy Team"

July 16, 2019

5.0

Fantastic, quick customer service responses; we love that it is Canadian; user-friendly interface on the front and back ends. Would reccommend to anyone.

Pros

I feel like I do not need to be a developer or programmer to click around the back end with ease. The front end is also extremely easy to use for our staff, many of whom are older or less comfortable with using the internet as a whole.

Cons

I don't have much to say about what I don't like; I suppose our organization has had some very custom needs lately and it has taken some time to figure those out and get them set up, but ThoughtFarmer has done their very best to work with us and get them implemented, and it is shaping up.

Review Source

DN

Denise N.  
Business Analyst  
Financial Services  
Used the software for: 6-12 months

### "ThoughtFarmer for the Intranet WIN!!"

November 19, 2018

5.0

Our company did not have any Intranet at all when we purchased ThoughtFarmer, so it was overwhelming to try to imagine how to sort and categorize all of our documentation. We utilized ThoughtFarmer's professional services to help us with it, and it was worth every penny!! They were so great to work this - their process is easy to follow and allowed us to get all of our staff involved. The results were a very logical and easy to follow Information Architecture that I'm not sure we would have ever gotten to without their help - certainly not in the time frame they made it happen in!!

Pros

Using this software is like riding a bike - takes a little practice using all the different features, but once you've done it a bit, it's a piece of cake!! I don't have to go back to notes to remember how I made something work a certain way - it's all very logical and easy to do time and time again.

Cons

I guess what I liked least about the software is that it uses rich text editor which is a bit different from Word, so it took a little bit to get used to. But that's stretching trying to find something negative to say... lol

Review Source

CL

Chelsea L.  
Stakeholder Relations Officer  
Financial Services  
Used the software for: Less than 6 months

### "Great way to communicate!"

November 27, 2019

5.0

I haven't been working with TF long, but I have very much enjoyed the experience.

Pros

Most of TF is intuitive and is easy to use. I like that it uses a Word type format which makes implementing text easy. It's easy to use word files or pdfs or input photos and create links. The pages load quickly and easily and it's very easy to organize your pages, add new ones, or move other ones. One of the best features is that once a document or link is created, it will always be there, even if you move pages - the links won't break - making editing a breeze because all you have to do is edit the root document! The customer service is great and they are always willing to hear your suggestions and attempt to implement them!

Cons

There are a few things missing - the ability to add photos and move them around freely without left or right justification. I'd like things to be scheduled (totally possible) but with a take down or delete date. I'd also like to have a "view as" option so that I can see what I am posting and how it will look without saving and editing and looking and then saving/editing/looking over and over.

Review Source

TK

Tim K.  
IS Specialist  
Financial Services  
Used the software for: 2+ years

### "Great Intranet Product"

October 24, 2020

5.0

Pros

This is a great looking intranet, very easy to navigate and use. The search is very strong, quick, and in-depth. From an administrative stand point it is very easy to manage as it runs on IIS and uses modern systems (ex. Amazon Corretto). Active Directory integration is nice. The support team is fantastic to deal with; quick to respond and supplies plenty of information.

Cons

Could use a larger Knowledge Base. That's all I can think of!

Review Source

Felix Daniel G.  
CEO  
Internet  
Used the software for: I used a free trial

### "The essential tool for effective collaboration and communication in my company."

August 4, 2023

5.0

I love the mobile app because it allows me to stay connected and access from anywhere. This has been especially helpful when I'm out of the office and need to access important information.

Pros

I like it because with this platform, I can quickly share information, documents, and updates, and the comment and discussion feature on each post allows for fluid, real-time interaction.

Cons

At first, it took me a while to get familiar with all the available options and to be able to find the most efficient way to use them.

Review Source

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