---
title: "SocialChorus Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SocialChorus Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more."
source_url: "https://www.capterra.com/p/144972/SocialChorus-Employee-Advocacy/"
page_type: "product"
language: "en"
---

# 

 SocialChorus Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SocialChorus

## What is SocialChorus?

SocialChorus is the leading workforce communications platform that empowers companies to work as one. We believe a business is only as strong as its peoplethats why we built the only end-to-end solution that can reach, inform, and align every worker with their organization. Employees can feel like an important part of something greater than themselves and find meaning in a job well done. Communicators and leaders can focus on the message, while the platform ensures the content is delivered to

## What is SocialChorus used for?

[Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Productivity](https://www.capterra.com/productivity-software/)

Top alternative

Featured

Overall rating

Based on 43 user reviews

Reviews sentiment

Positive

93%

Neutral

7%

Negative

0%

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SocialChorus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.socialchorus.com&name=SocialChorus)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SocialChorus

4.4 (43)

VS.

[4.6 (5,309)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (43)

Ease Of Use

4.7 (3,686)

Value For Money

4.3 (39)

Value For Money

4.5 (2,279)

Customer Service

4.5 (40)

Customer Service

4.6 (2,173)

## SocialChorus alternatives

[4.7 (24,189)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (41)](https://www.capterra.com/p/251791/Haiilo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (118)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (86)](https://www.capterra.com/p/204055/DSMN8/reviews/)

Starting price

$850.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/144972/SocialChorus-Employee-Advocacy/alternatives/)

## FAQs about SocialChorus

Overview

### Which roles and teams benefit most from SocialChorus?

SocialChorus is most used by internal communications teams, employee engagement leaders, and marketing professionals who need to distribute timely content at scale. Communications managers and specialists use it to centralize messaging, while directors and executive project leads rely on it to improve workforce alignment, campaign reach, and employee visibility into company updates.

Answer based on 43 reviews

Overview

### What company size and specific industries is SocialChorus built for?

SocialChorus is designed for businesses of all sizes, from small companies to large enterprises, across any industry that needs internal communications support. It fits organizations looking for workflow automation, analytics and reporting, omnichannel publishing, collaboration, and performance monitoring in one internal communications platform.

Features and Usability

### What are the key features of SocialChorus?

SocialChorus offers campaign management, communication management, and content management through a content library and newsletter management. It also includes employee portal features such as @mentions, activity/news feed, file sharing, and employee recognition, plus engagement tracking, pulse surveys, real-time analytics, alerts/notifications, and third-party integrations.

Integrations

### Which third-party tools and platforms does SocialChorus integrate with?

SocialChorus integrates with over 20 third-party tools and platforms across collaboration, analytics, and enterprise workflows, including Microsoft 365, Microsoft SharePoint, Microsoft Teams, Microsoft Viva Engage, Slack, Salesforce Sales Cloud, ServiceNow, Okta, Google Analytics 360, LinkedIn for Business, Meta for Business, and Tableau.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does SocialChorus offer?

SocialChorus provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled learning, and self-paced reference material for teams getting started with the product.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does SocialChorus offer?

SocialChorus provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as extremely helpful, with quick assistance that pairs well with the platform’s frequent updates and new features.

Answer based on 1 reviews

Features and Usability

### Is SocialChorus easy to use?

SocialChorus feels easy to use for many teams, especially for publishing content, managing channels, and sharing employee communications. Marketing, internal communications, and nonprofit users often like the familiar social-style layout, though some mention a learning curve, clunky backend areas, weak search, and a better mobile than desktop experience.

Answer based on 15 reviews

Features and Usability

### How good is the SocialChorus user interface?

SocialChorus offers a clean, social-media-style interface that many employees and admins find approachable for content sharing and campaign management. Mobile use often feels smoother than desktop, and beginners can navigate it quickly, but some teams find the design clunky, customization limited, templates less polished, and interface changes disruptive.

Answer based on 14 reviews

## Features

AI summary

Based on 4,665 Knowledge Management reviews

Capterra data shows that buyers of Knowledge Management software rank the following features as their top priorities:

-   **Knowledge Base Management** (**51%** of reviewers rated this feature as critical)
-   **Content Management** (**50%**)
-   **Document Management** (**48%**)

SocialChorus includes **Content Management** but does not offer **Knowledge Base Management** or **Document Management**. Its **Content Management** capabilities help teams organize, update, and distribute information more efficiently, providing teams with a clearer way to keep content current and accessible across the business.

Content Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Activity Dashboard

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Data Import/Export

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Single Sign On

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Allow users to access multiple services after entering their login credentials once

SocialChorus 34 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity/News Feed: Continuous profile-based stream of news and activity
- Advocate Management: Track and manage advocate communication, engagement, and performance
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Data Import/Export: Import and export data to and from software applications
- Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Photos: Store photos of employees
- Employee Portal: Online portal where employees can access and track their own information
- Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Mobile Alerts: Notifications via mobile devices
- Negative Feedback Management: Identify, track, and respond to negative feedback
- Newsletter Management: Create and update newsletter content to increase engagement
- Personalization: Adjust communications based on previous interactions or personal preferences
- Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Screen Sharing: Digitally share screen view with others
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

Get Advice

We can help you find the software with the features you need.

Features

4.0 (43)

4.0

Based on 43 reviews

## Pricing

Value for money

4.3 (39)

### Starting price

Free trial available

Value for money

4.3 (39)

4.3

Based on 39 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (40)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (40)

4.5

Based on 40 reviews

## User reviews

Overall rating

4.4

Based on 43 reviews

Filter by rating

5(19)

4(21)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EP

Enzo P.

Web Researcher

Computer Software

### "My review of SocialChorus"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 30, 2024

Overall, my experience with SocialChorus has been positive. It effectively streamlines communication across channels and engages teams well, though the interface could be more user-friendly.

Pros

What I liked the most about SocialChorus is how it simplifies internal communication. It allows me to easily reach employees across different channels, whether it's email, mobile, or desktop, all from one platform. The ability to segment audiences and personalize content makes it more effective in engaging teams.

Cons

What I liked the least about SocialChorus is that the user interface can feel a bit clunky at times. Some features aren’t as intuitive as I’d expect, and there’s a bit of a learning curve to fully utilize the platform's capabilities. It could also benefit from more customization options in the design.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Senior Manager, Demand Generation

Computer Software

### "Social sharing platform designed for businesses"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

April 24, 2021

We used social chorus to get employees to share content and posts and grow our social presence.

Pros

It gets people to share social posts. You can setup the text that they can use as a default and they can always modify it.

Cons

It required initial setup that a lot of people didn’t do. It also didn’t have reporting or I didn’t have access to see which posts were more popular.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Kaylee D.

Editorial Associate

Consumer Goods

### "SocialChorus for a Company App"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

January 27, 2019

Pros

Using the backend of SocialChorus is extremely easy. It is organized and allows for multiple users to create content without confusion. The SocialChorus team is consistently making updates to the platform to make it better.

Cons

Getting users signed up for the App was a bit difficult as it required multiple steps. It made for slower user adoption.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Director, Executive Projects (Office of the DHS Director)

Government Administration

### "Social Chorus helps me create secure communication between team members"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

July 5, 2018

Pros

I like Social Chorus primarily because of the security and ease of use across my organization. I highly recommend it to folks in the nonprofit sector.

Cons

It took some of my team a little while to figure out how to send attachments, but once they figured it out there have been no problems!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Director, Automotive Digital Marketing

Entertainment

### "Longtime user"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 25, 2018

increase in employee advocates

Pros

Enables employee advocacy and the basics of social selling. Can easily share to preferred social platforms

Cons

Releases are rolled out that then break and remove features actively used. Feature requests and road-mapped items take forever to come out. No search functionality for users. Backend can be very clunky and isn't mobile optimized. Not their fault but no linkedin engagement metrics anymore due to api changes. No versioning for different platforms

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WB

Whitney B.

Public Affairs

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 5, 2018

Pros

I like how easy it is to upload photos and create stories. The buttons and options are clearly labeled.

Cons

Not as easy to view on a computer as it is on phone. When you pull up a story on internet explorer it not intuitive to scroll for the story like it is on the phone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Joe M.

Associate Communications Representative

Machinery

### "Its a great app for internal communications."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 22, 2018

Another channel to push communications and a channel that is more convenient than opening a computer.

Pros

Its very user-friendly on the publisher end and on the user end its very intuitive. Good for internal communications.

Cons

Wish there was more ability to customize postings. Some designs are slightly clunky, but sometimes for the type of communications that we're doing, clunky is good!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Communication Specialist

Chemicals

### "I love the simplicity of using this software and the end result is professional and clean."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 12, 2018

Ease of usage

Pros

The interface is clean and easy and anyone can learn to use it efficiently. The software makes me look like an IT pro!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Keysha B.

Lead Consultant- Internal Communications

Telecommunications

### "awesome experience with social chorus"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 12, 2018

Easily sharing content with my social networks

Pros

Very easy to share information about AT&T with others. I think it's great to be able to have such easy software to use to spread the word about AT&T with my Social Networks

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Megan S.

Social Media Community Builder

Utilities

### "Fantastic way to stay plugged in!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 12, 2018

Staying connected with people across different departments in our company and in a mobile-friendly format.

Pros

I love the notifications for important info and that I can submit my own content. I also like seeing content from everyone else in the company. It's a great way to stay connected.

Cons

I wish it showed which channel content came from in my feed. Sometimes I get confused when news articles come through.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/144972/SocialChorus-Employee-Advocacy/reviews/)

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Popular comparisons

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