# SocialChorus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SocialChorus the right Knowledge Management solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144972/SocialChorus-Employee-Advocacy/reviews --- SocialChorus 4.4 (43) [View alternatives](https://www.capterra.com/p/144972/SocialChorus-Employee-Advocacy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SocialChorus Ease of use 4.5 Customer Service 4.5 ## Showing most helpful reviews Showing 1-25 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Megan S. Social Media Community Builder Utilities Used the software for: Less than 6 months ### "Fantastic way to stay plugged in!" February 12, 2018 5.0 Staying connected with people across different departments in our company and in a mobile-friendly format. Pros I love the notifications for important info and that I can submit my own content. I also like seeing content from everyone else in the company. It's a great way to stay connected. Cons I wish it showed which channel content came from in my feed. Sometimes I get confused when news articles come through. Review Source JA Jeremy A. Web Development Manager Chemicals Used the software for: 1-2 years ### "Easy platform to work with to distribute news to employees mobile devices AND the company intranet." February 7, 2018 4.0 Access to internal news from multiple devices. Pros Ability to have internal news available on a personal mobile device and the intranet from a single platform. Easy to work with and integrates with many other platforms and software. Cons Would like to see just a few more options for customizing displays on internal intranet. Ability to parse stories by a # or keyword, to display a subset of stories from one channel, would be useful. A UX improvement would be the ability carry details of what a user clicked on through the SSO process, instead of clicking a story from the intranet, going through SSO, and landing on their news feed rather than the story clicked. Review Source AV Alexandra V. Manager of Internal Communications Used the software for: 6-12 months ### "It's really helped our publishing process, allowing us to better keep our employees updated. " February 7, 2018 3.0 Pros How easy it is to use! It's intuitive, though there are a few things I would change to make it a little more straight-forward in terms of naming conventions. You clearly update the tool often to provide us the best benefits/are using feedback from clients to improve -- it's noticed and appreciated! Cons There's room for improvement in the following areas: I'd like access to customize our data dashboards a bit more. In this regard, it would be great to go a level deeper and really understand who of our users are interacting more than others so we can better tailor their experiences. The ability to target via personalized notifications, etc would be incredible as well. Review Source JF Jewlissa F. Intern Used the software for: 6-12 months ### "It's an easily manageable application that has made company engagement more plausible." February 12, 2018 5.0 A significant increase in company engagement. We were delayed on launch, but still managed to reach our goal for download and users. Its very convenient to get messages out to employees and we're always trying new ways to be engaging. Pros I like the ease of access of both admin and user. It's nice to have the multiple options including article, image, link, and video. I also enjoy being able to have multiple admin's for ease of control. Cons I do wish we could manage channels and content on the mobile device for instances that it's urgent or on the go. Additionally, it would be nice to order the channels in any other fashion beyond alphabetical. Or also the layout of the images. (Portrait vs Landscape) Review Source AL Amber L. Communications Specialist Chemicals Used the software for: 1-2 years ### "Typically, the app is great. When making a post though, I think added functionality is needed. " February 6, 2018 5.0 Increases level of communication for our department. Pros Streamlined view. Easy to post. I think the new updates on how we can add photos and bullets right from the side is nice and eliminates the need of having to scroll all the way to the top. Cons When pasting a post the format becomes skewed. Also, the bar that has all the functions on it should be a side bar that follows the poster as they are crafting their post since it is time consuming and inefficient to have to scroll all the way to the top. Review Source MM Megan M. Employee Experience Executive Used the software for: Less than 6 months ### "Easy to use, easy to publish, fast, reliable, time saving, " February 7, 2018 4.0 Pros The content can be posted instantly and be edited later if needs be. Scheduling is an amazing feature, as are the content emails as it takes some of the workload away from us. Changes/edits are instant. Push notifications are useful. The backspace is easy to navigate. - I can categories the types of publishers, and have as many as we want. Before we had a select number of emails we could have registered to Newsweaver, and each publisher had access to everything. Now I can have multiple publishers who only have viability to the features they need. Cons The email templates (e.g. those to increase app engagement, remind people to follow channels ect.) and custom emails are not visually appealing or Vodafone branded. Individuals find it hard to understand that they need to follow channels in order to see the news, we would have liked to be able to assign channels to employees to ensure they don't miss anything. Review Source LN Liz N. Internal communications manager Used the software for: 1-2 years ### "Amazing experience and totally new digital world for our company..." February 6, 2018 5.0 Pros I love that it's easy to use and upload content - publishing an article is so quick and easy! I love it! I love the front end user experience and how it looks, audiences can handpick their channels to follow and set up their own individual experience! Cons Little bad to say to be honest other than I wish we could upload videos straight into the header easily...currently not possible! Review Source VR Verified Reviewer Senior Manager, Demand Generation Computer Software Used the software for: 1-2 years ### "Social sharing platform designed for businesses" April 24, 2021 4.0 We used social chorus to get employees to share content and posts and grow our social presence. Pros It gets people to share social posts. You can setup the text that they can use as a default and they can always modify it. Cons It required initial setup that a lot of people didn’t do. It also didn’t have reporting or I didn’t have access to see which posts were more popular. Review Source VR Verified Reviewer Communication Specialist Chemicals Used the software for: Less than 6 months ### "I love the simplicity of using this software and the end result is professional and clean." February 12, 2018 5.0 Ease of usage Pros The interface is clean and easy and anyone can learn to use it efficiently. The software makes me look like an IT pro! Review Source VR Verified Reviewer Communications Representative Utilities Used the software for: Less than 6 months ### "Easy to use, intuitive interface." February 9, 2018 5.0 A mobile interface with our diverse workforce, both in the office and in the field. Pros Whenever we discuss among coworkers what changes need to be made, it is usually addressed in the next update to the software. Cons I don't like how, in edit mode, the pictures are distorted behind the main photo. I would like to see what the pic will look like rather than the image and then a washed out, pixelated version of it behind. Review Source cM christina M. Communications Manager Telecommunications Used the software for: Less than 6 months ### "i have enjoyed the convenience of the app to communicate to staff and quick accessibility " February 8, 2018 5.0 ease and flexibility of accessing news Pros The fact that I can post the news to staff anytime and anywhere. It also has a feature that allows staff to post content so we get news from every corner of the market Cons the fact that I can not upload files to share to staff, Majority of communication that we send out contain attachments and links and this app limits us. Also it has no comment button so its hard to gauge staff comments Review Source SK Sandeep K. Sr. Manager - Communications Telecommunications Used the software for: Less than 6 months ### "A feature rich software, with easy to use functionalities" February 12, 2018 4.0 Pros Great interface and easy to navigate. Even as an admin its easy to set up articles, send push notifications, send email updates for the week gone by and so on. Cons Can add geography based updates with is automatically detected through the network, for instance if a person moves from UK to US it should just automatically detect the location and share the updates. Review Source EM Elizabeth M. Communications Specialist Used the software for: Less than 6 months ### "Easy but not comprehensive " February 6, 2018 4.0 Pros The product is easy to use and fairly intuitive. The look as a user is nice and fluid and as an admin I feel as though I can work with Social Chorus to modify. Cons There are some features that aren't available yet through social chorus such a video support and others Review Source NS Nicole S. Social Media Program Manager Used the software for: 6-12 months ### "Good, simple tool" February 6, 2018 4.0 Pros Simple. Not a lot of bells and whistles, but that allows it to be easier to use for the new or infrequent user. Cons Some analytics limitations -- I'd love an easier way to track traffic from Social Chorus to my online content through the use of customizable UTMs. Review Source EP Enzo P. Web Researcher Computer Software Used the software for: I used a free trial ### "My review of SocialChorus" September 30, 2024 3.0 Overall, my experience with SocialChorus has been positive. It effectively streamlines communication across channels and engages teams well, though the interface could be more user-friendly. Pros What I liked the most about SocialChorus is how it simplifies internal communication. It allows me to easily reach employees across different channels, whether it's email, mobile, or desktop, all from one platform. The ability to segment audiences and personalize content makes it more effective in engaging teams. Cons What I liked the least about SocialChorus is that the user interface can feel a bit clunky at times. Some features aren’t as intuitive as I’d expect, and there’s a bit of a learning curve to fully utilize the platform's capabilities. It could also benefit from more customization options in the design. Review Source VR Verified Reviewer Director, Automotive Digital Marketing Entertainment Used the software for: 2+ years ### "Longtime user" June 25, 2018 4.0 increase in employee advocates Pros Enables employee advocacy and the basics of social selling. Can easily share to preferred social platforms Cons Releases are rolled out that then break and remove features actively used. Feature requests and road-mapped items take forever to come out. No search functionality for users. Backend can be very clunky and isn't mobile optimized. Not their fault but no linkedin engagement metrics anymore due to api changes. No versioning for different platforms Review Source VR Verified Reviewer Social Media Manager Computer Software Used the software for: 2+ years ### "We love our account manager and the program runs smoothly most of the time. " February 6, 2018 4.0 Pros The analytics and ease of use when posting new content; our account manager; email alerts with new improvements and webinars for training. Cons The constant bugs that require us to delay email campaigns and other campaigns. The program interface almost changes too much; hard to keep up. Review Source VR Verified Reviewer Global Employee Communications & Engagement Chemicals Used the software for: 1-2 years ### "The Social Chorus team is innovative, friendly and helpful. They're always pushing for "what's next." February 9, 2018 4.0 It was easy to use and easy to access. Pros It's easy and intuitive - for users and program managers. The publishing platform is constantly evolving with new and useful features that make stories more engaging for users. Cons upgrades to the web platform are a bit lagging; adding a search functionality would be key to improving the user experience for programs with large volumes of content. Review Source VR Verified Reviewer Communications Manager Telecommunications Used the software for: 6-12 months ### "Easy to use, modern and user friendly A" February 8, 2018 5.0 Ability to design modern content and measure its effecitveness Pros Allows you to make smart clean content that captures the eyes of employees, engages and is modern in line with other leading online content creators Cons Some of the detailed functionality and the ability of the metrics/ measurements on data. Still room for improvement in places. And videos take time to upload - GIFS dont always work etc. Review Source VR Verified Reviewer Senior Specialist, Demand Generation/Sales Development Used the software for: 1-2 years ### "Easy to use platform & share content through different social channels" February 8, 2018 3.0 easy to use dashboard to get the messages socialized to certain social platforms Pros It's easy to use and get the message out to employees about sharing specific pieces of content. I like how the content is also separated into different categories. Cons The software itself is fine, it's getting users to go to the platform to post the content as opposed to copying content & pasting it to their social feeds. Review Source Keysha B. Lead Consultant- Internal Communications Telecommunications Used the software for: 2+ years ### "awesome experience with social chorus" February 12, 2018 5.0 Easily sharing content with my social networks Pros Very easy to share information about AT&T with others. I think it's great to be able to have such easy software to use to spread the word about AT&T with my Social Networks Review Source Alexandra G. Global Marketing Manager Used the software for: Less than 6 months ### "Very positive, and overall a great tool for communication and content " February 6, 2018 5.0 Pros As a program manager, I like that it is extremely easy to get to grips with how to use it and on a daily basis it doesn't take a long time. Love the interface, it's all very intuitive Cons As a global organisation, we need to be able to edit our profiles for locations other than the US, currently there no other countries and it asks for dip code Review Source Ciccio P. Communication Specialist Chemicals Used the software for: Less than 6 months ### "Easy to use, platform. For sharp and functional communication" February 7, 2018 4.0 Fast communication. Employees will stay up-to-date on company news. Pros The easy to use interface is the biggest win. Also people lower computer skills can use the software easily Cons I wish I could target people outside of the app. For example inviting colleagues that aren't using the sofware yet. I wish I could somehow invite them to a channel. Review Source VR Verified Reviewer Director, Executive Projects (Office of the DHS Director) Government Administration Used the software for: Less than 6 months ### "Social Chorus helps me create secure communication between team members" July 5, 2018 4.0 Pros I like Social Chorus primarily because of the security and ease of use across my organization. I highly recommend it to folks in the nonprofit sector. Cons It took some of my team a little while to figure out how to send attachments, but once they figured it out there have been no problems! Review Source DK Drew K. Community Marketing Associate Used the software for: 1-2 years ### "Great, Easy, Clean" February 6, 2018 5.0 Pros I like how easy it is to post. Also, how large the images are in the post. lastly, its very easy to publish the post to your own Social channels. Cons When pasting the link in the "Link post" the auto-filled text doesn't take. Having to delete the last letter and add back. The App Is a bit slow to publish the post on your own Social channels after launch, after the first publish the app speeds up. -iPhone 7 Plus Review Source Similar Products Featured ## Related categories [Knowledge Management](https://www.capterra.com/knowledge-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.