Recapture

Recapture - Recover Magento Abandoned Carts


5 / 5
4 reviews

Who Uses This Software?

We serve small to medium sized ecommerce companies who run on the Magento or Shopify platform. Works best with stores making at least 5-10K/month or more.


Average Ratings

4 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • Recapture
  • www.recapture.io
  • Founded 2015
  • United States

About Recapture - Recover Magento Abandoned Carts

Cloud based solution designed to help you recover abandoned carts on Magento or Shopify. Integrate your ecommerce store in 5 minutes, for free. Compatible with Shopify, Magento 1 and Magento 2.


Recapture - Recover Magento Abandoned Carts Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Abandoned Cart Saver
  • Catalog Management
  • Credit Card Processing
  • Discount / Coupon Management
  • Inventory Control
  • Product Configurator
  • Product Ratings / Reviews
  • Refund Management
  • Returns Management
  • Shipping Management
  • Tax Management

Recapture - Recover Magento Abandoned Carts Reviews Recently Reviewed!


Fast and easy to set up. Works better than others I tried.

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First of all, I LOVED how easy it was to set up and use. I've used similar tools before but they took a lot of fine tuning and setup. Recapture was so much easier. Second, I saw a 10% boost in revenue the first month. Third, the live cart feed is awesome. I know it's not good for my productivity to be watching it, but I do it anyway when I want to see in realtime what's going on. Sometimes, it gives me ideas of what to change or when I might want to make a special offer to someone. Fourth, pricing is based on emails sent. (note that this is also a con because it makes pricing confusing)

Cons: The pricing was a little confusing at first. It's a little hard to know in advance how the number of emails sent map back to recovered revenue, which indicates how much you pay for the product. There are ranges of recovered revenue on their pricing page for guidance but until you start using the software, it's still a bit fuzzy because every store is going to have different average order sizes.

That said, you can get started for free and it's cheaper & better than most of the alternatives that I tried.

Overall: First, I got a 10% boost in revenue the first month. Second, I didn't have to waste time doing a lot of complicated setup to get it working. Basically, it just works in the background and adds to my monthly sales because it brings people back to the site to finish their orders.

The Best Abandoned Cart Platform We Have Used.

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The live cart view gives you a good visual overview of your shopping cart in real time. This helps our Order Processing team prepare for incoming orders. The ability to provide custom messaging to the abandon cart email is great when we want to provide higher/lower discount incentives based on order value. Very easy to read analytics on the dashboard gives you a good idea of best sellers and your campaign success.

Lastly, and most importantly, customer support is top notch. Quick responses to queries, quick resolution to cases and an open ear to new suggestions.

We have been with recapture for a few years and will continue to work with them.

Cons: The mobile site was lacking in functionality but has been resolved. Would also like to see integration into CRM platforms.

Overall: automated cart abandonment software.

Does just what it says, and just what it should

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Loved how easy it is to create and manage the emails. Great UI/UX, so intuitive, drag-and-drop editor made it really simple

Cons: Nothing...it's great! We integrated this into our site in just a matter of minutes, pushed the update and almost immediately started seeing response from our potential customers. Great ecommerce solution.

Overall: easy to use, high ROI, and great support

Love this plugin!

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to install and a team was beyond excellent at being super responsive and helping me with the set-up process and answering all my questions.

Cons: Nothing- its great.

Overall: We get a lot of sales from it, easy to use and like the email format.!