# Recapture Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Recapture Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more. Source: https://www.capterra.com/p/144979/Recapture-Recover-Magento-Abandoned-Carts/alternatives --- # Recapture Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Recapture ## What is Recapture? Recover abandoned carts, send post-purchase emails, winbacks, SMS messages, and grow your email list without hassle. Famous 5 minute setup. Over $200,000,000 recovered for stores like yours. Compatible with Shopify, WooCommerce, Magento, BigCommerce and more. \*\*Amazing customer support\*\*. 14 day free no hassle free trial. ## What is Recapture used for? [Shopping Cart](https://www.capterra.com/shopping-cart-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Recapture?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.recapture.io&name=Recapture) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Recapture 4.7 (10) VS. [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting Price $29 Usage Based, Per Month Starting Price $16 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (10) Ease Of Use 4.6 (3,374) Value For Money 4.8 (10) Value For Money 4.5 (2,621) Customer Service 4.8 (9) Customer Service 4.6 (2,316) ## Recapture alternatives [4.5 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/) Starting price Contact vendor for pricing [4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.5 (3,380)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month [Learn More](https://www.capterra.com/p/143461/Squarespace/) Highest Rated [Framework360](https://www.capterra.com/p/230988/Framework360/) [4.9 (15)](https://www.capterra.com/p/230988/Framework360/reviews/) Starting price $29.00 Per User, Per Month [Learn More](https://www.capterra.com/p/230988/Framework360/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Email Campaign Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Reporting/Analytics 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Abandoned Cart Saver 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout Campaign Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Campaign Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Customizable Branding 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Recapture 42 features Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Set campaign schedules by selecting start, pause, and end dates Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Track the amount of clicks on individual products to measure campaign results Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Plan, execute, and analyze email marketing campaigns Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Manage contacts across multiple mailing lists Access software remotely via mobile devices Optimize content to ensure it is easily accessible for mobile users Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and handle various international currencies Manage and support multiple languages Manage multiple teams and operations from a central location Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Receive data and information in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track and monitor reviews of products or services Checkout of online store Add or remove subscribers from mailing lists Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.6 (10) 4.6 Based on 10 reviews ## Pricing Value for money 4.8 (10) Free Trial Free Version Basic $29.00 Usage Based,Per Month Value for money 4.8 (10) 4.8 Based on 10 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Easy Digital Downloads](https://www.capterra.com/p/185435/Easy-Digital-Downloads/)[ Restrict Content Pro](https://www.capterra.com/p/211324/Restrict-Content-Pro/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (9) 4.8 Based on 9 reviews ## User reviews Overall rating 4.7 Based on 10 reviews Filter by rating 5(8) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AA Ali A. Marketing Manager Furniture ### "Best Magento 2 Extension for Email Marketing and Abandoned Carts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2023 I've tried so many magento 2 extensions for abandoned carts, for scheduling emails, and for sending emails based on order events, and I can say that Recapture has saved me a lot of time, headache, and money to cover all my use cases under one platform. Pros 1\. Easy to integrate: Recapture was very easy to integrate with our Magento 2 store. There was no complicated technical setup required.2. Easily Captures leads3. Schedules and triggers emails for any Magento order event5. Platform is very intuitive and easy to use.6. Easy to set up email campaigns: Recapture is easy to set up email campaigns. I can create and design emails easily and intuitively.7. Great customer support: The customer support team is responsive and helpful.8. Good pricing policy. Cons RTL support needs improvement in emails designerMagento order id is missing for successfully recaptured carts in the analytics and the exported report. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 20, 2023 Thanks for your kind words, Ali! Glad to hear you had a great experience with us. Appreciate the review! WH Wynton H. Marketing Automotive ### "Recapture made our transition on to its platform easy from our previous ESP platform DotDigital" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 27, 2022 Pros Great Features, Reliability, Price and Tech Support Cons As of April 2022, we have no complaints on Recapture. They've met our needs even when they didn't have the features at the moment. Switched from [Dotdigital](https://www.capterra.com/p/151213/dotmailer/) With previous systems, especially DotDigital, we found the abandoned cart emails were unreliable as they did not always seem to send. We invested countless person hours trying to improve the reliability to no avail, and instead DotDigital tried to sell us additional consulting services. With Recapture, we’ve never had a problem with our abandoned carts as they consistently send according to the rules that we’ve set up. Reasons for choosing Recapture • Features: Recapture has robust features that can compete with the best of them. Just to note a couple, we use the abandoned cart system and the broadcasting system. It features a drag and drop editor that’s easy to use and simple to set up with advanced templates. Recapture also features one of the best reporting dashboards that can show your results at first glance with options to dive deeper into your results. • Reliability: With previous systems, especially DotDigital, we found the abandoned cart emails were unreliable as they did not always seem to send. We invested countless person hours trying to improve the reliability to no avail, and instead DotDigital tried to sell us additional consulting services. With Recapture, we’ve never had a problem with our abandoned carts as they consistently send according to the rules that we’ve set up. • Price: The Pricing by far has been the most reasonable from any platform we’ve dealt with. Recapture was 35% cheaper than what we were paying DotDigital. And the pricing was very transparent, whereas DotDigital always seemed to have a number of “gothcha’s” be it storage limits, contact counts, and send limits. And when we renegotiated our contract (at a higher rate) to solve the storage limit issue, they snuck in a change so that we then had to worry about exceeding send limits. It was a constant game of whack a mole where they were trying to catch us in some way to charge additional fees. Recapture, on the other hand, provide Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 9, 2022 Thanks for your kind words, Wynton! Glad you're enjoying our service. Let me know how else we can help! DK Dave K. MD Management Consulting ### "Recover Revenue!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 11, 2021 Overall, very usable and easy to set up and install, especially the settings around when and how frequent emails are sent. Pros Good tool linked to Shopify for the recovery of abandoned cart items and ensuring emails are sent as reminders. This app helps you recover customer revenue through abandoned cart emails and review reminders. Cons Only works with Shopify. Would be good if it was available to more eCommerce tools as needed to set up a Shopify account to operate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 19, 2022 Hi Dave, Sorry you didn't have a perfect experience with Recapture here! I'm not sure what gave you the impression that we are only supported on Shopify, but that isn't correct. We currently support Shopify, Magento, BigCommerce, WooCommerce, Easy Digital Downloads, Restrict Content Pro and Paid Memberships Pro. We've supported most of these since 2019, BigCommerce being the most recently added. Hope you come back to give us another try! Best, -Dave Founder, Recapture.io AU Anonymous User Partner Management Consulting ### "A perfect tool for abandoned carts + superb customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2019 Pros Recapture is an easy to use tool to help capture more sales for our e-commerce customer. The site allows you to easily customize/design emails and CTAs. The analytics are very helpful and helped us realize how big of an abandoned cart problem we had. The customer service is always very responsive and helpful. 5 stars all around! Cons There are no cons to Recapture—I'm that impressed! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TA Ty A. IT Wholesale ### "They set the gold standard for Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2019 There are a lot of options for abandoned carts but if your looking for support look, no further. Pros Ease of use Support is unmatched Willingness to improve their software from suggestions. Cons None so far. I wish they offered more services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alex V. Digital Marketing Coordinator Retail ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 23, 2018 We're happy with other abandoned carts tools we've tried. Pros It's easy to use and implement, ant the most important, it works Cons The reports, are not as customizable as they should be. The calculation of the revenue counts all the convertions not only the ones are assisted by recapture. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HS Hanwey S. President ### "The Best Abandoned Cart Platform We Have Used." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2018 automated cart abandonment software. Pros The live cart view gives you a good visual overview of your shopping cart in real time. This helps our Order Processing team prepare for incoming orders. The ability to provide custom messaging to the abandon cart email is great when we want to provide higher/lower discount incentives based on order value. Very easy to read analytics on the dashboard gives you a good idea of best sellers and your campaign success. Lastly, and most importantly, customer support is top notch. Quick responses to queries, quick resolution to cases and an open ear to new suggestions. We have been with recapture for a few years and will continue to work with them. Cons The mobile site was lacking in functionality but has been resolved. Would also like to see integration into CRM platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kyla S. Onwer Apparel & Fashion ### "Love this plugin!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2018 We get a lot of sales from it, easy to use and like the email format.! Pros Very easy to install and a team was beyond excellent at being super responsive and helping me with the set-up process and answering all my questions. Cons Nothing- its great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Founder ### "Fast and easy to set up. Works better than others I tried." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2018 First, I got a 10% boost in revenue the first month. Second, I didn't have to waste time doing a lot of complicated setup to get it working. Basically, it just works in the background and adds to my monthly sales because it brings people back to the site to finish their orders. Pros First of all, I LOVED how easy it was to set up and use. I've used similar tools before but they took a lot of fine tuning and setup. Recapture was so much easier. Second, I saw a 10% boost in revenue the first month. Third, the live cart feed is awesome. I know it's not good for my productivity to be watching it, but I do it anyway when I want to see in realtime what's going on. Sometimes, it gives me ideas of what to change or when I might want to make a special offer to someone. Fourth, pricing is based on emails sent. (note that this is also a con because it makes pricing confusing) Cons The pricing was a little confusing at first. It's a little hard to know in advance how the number of emails sent map back to recovered revenue, which indicates how much you pay for the product. There are ranges of recovered revenue on their pricing page for guidance but until you start using the software, it's still a bit fuzzy because every store is going to have different average order sizes. That said, you can get started for free and it's cheaper & better than most of the alternatives that I tried. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Engineer ### "Does just what it says, and just what it should" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2018 easy to use, high ROI, and great support Pros Loved how easy it is to create and manage the emails. Great UI/UX, so intuitive, drag-and-drop editor made it really simple Cons Nothing...it's great! We integrated this into our site in just a matter of minutes, pushed the update and almost immediately started seeing response from our potential customers. Great ecommerce solution. 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