# RAM Tracking Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RAM Tracking the right GPS Tracking solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144988/RAM-Tracking/reviews --- RAM Tracking 4.5 (87) [View alternatives](https://www.capterra.com/p/144988/RAM-Tracking/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 13th, 2025 # Reviews of RAM Tracking Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews EJ Edgar J Managing directorConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “The stuff is friendly and responsive“ May 14, 2025 Breanna G AdministratorConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “It was a pain to install and it messed up one of the trucks for sure.“ November 27, 2025 DS Dan S Operations CoordinatorConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years. “Very good Tracking APP, for use by our staff.“ October 14, 2021 PF Parker F CEOConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “i hasnt been working for the past 6 months and while i still get emails for billing they cant seem to reach out to fix the problem“ August 6, 2024 JN Julia N ManagerAutomotive, 2 - 10 employeesUsed the software for: More than 2 years. “The staff and management are very dishonest with contracts and conflict resolution.“ March 22, 2023 MM Michael M PMConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Super unprofessional and unhelpful.“ June 29, 2021 ## Showing most helpful reviews Showing 1-25 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jesse D. Store Manager Construction Used the software for: 1-2 years ### "GREAT TRACKING SYSTEM FOR RENTAL INDUSTRY " September 18, 2018 5.0 RAM Tracking has been a great asset for us in helping to coordinate and protect our business. Pros The ability to see where and what my equipment is doing in real-time with the convenient Dashboard screen. Cons There is nothing I can say bad about my experience with RAM Tracking - they are a great product for anybody that owns a fleet of vehicles. Easy to use and lots of nice features and data. Review Source Response from RAM Tracking September 20, 2018 Hi Jesse, Thank you for your review! We're glad we can assist in the day to day coordinating of your vehicles and help protect your business! Thanks again, The RAM Tracking Team James D. Director Construction Used the software for: 2+ years ### "Inflexible contracts" December 12, 2024 4.0 Great until we sold a van, then we had to continue paying for a service not used. Pros Ease of access and intuitive functionality. Works well Cons Contract renews every time a van is added. Difficult to exit Review Source EJ Edgar J. Managing director Construction Used the software for: 2+ years ### "Be careful! Contract with the Devil!" May 14, 2025 1.0 Do not sign any agreements with RAM! IT'S A CONTRACT WITH A DEVIL! You can find way better tracking providers and not even insurance approved. I have been with RAM for years. Recently I decided to add another tracker and camera. They sent a contract and without even thinking I signed the contract. Apparently I not just added another tracker, but also renewed/extended 3 year contracts for my another 9 vehicles. It means that I am in another 3 year contract with them and can’t cancel it or pay for 3 years which is nearly £6k. I found out this when I contacted them asking to remove 2 vehicles as they are old, sorn and will go to salvage. Even though cars will go but I will be paying for the trackers and cameras of those vehicles for 3 years. Spoke with them, they are not willing to change anything. Madness Pros It’s working ok. The stuff is friendly and responsive Cons The contract/agreements are tricky. Don’t trust Review Source VR Verified Reviewer Administrator Construction Used the software for: 6-12 months ### "Works as intended but not the nicest to look at or interact with." November 27, 2025 4.0 It was a pain to install and it messed up one of the trucks for sure. The crews weren't happy. Ram at least fixed it. Pros once its up and running it's nice to know where people are in the field without having to call them. helps us retrace steps and prove where we are. it works as intended Cons the software interface is not so easy to us, i wish it was a bit more userfriendly. i dont need it enough to use it daily to get familiar with it. but i would use it more if it was more satisfying and attractive Review Source EP Eric P. Office Controller Construction Used the software for: 2+ years ### "Very Useful and accurate product." September 25, 2018 5.0 With Ram Tracking, we have been able to confirm all of the hours submitted to us for travelling by our employees. It ensures accuracy and truthfulness. Pros It's accuracy and refresh rate are very good. Provides you with all the information you need and it's easy to find. Cons The website could be more aesthetically pleasing. Review Source Response from RAM Tracking September 28, 2018 Hi Eric, Thank you for your 5 star review. It's great to hear we can help you out in multiple areas of your business! We will certainly take on board your comments about the aesthetics of the website! Many thanks, The RAM Tracking Team PF Parker F. CEO Construction Used the software for: 1-2 years ### "Ill tell you where they can RAM it" August 6, 2024 1.0 i hasnt been working for the past 6 months and while i still get emails for billing they cant seem to reach out to fix the problem Pros loved the concept and the sales pitch but the delivery has be sub par Cons constantly stops working, needed updates and or password changes Alternatives considered [Force Fleet Tracking](https://www.capterra.com/p/213250/Force-by-Mojio/) Reason for choosing RAM Tracking liked the sales guy and was convinced this would suit our needs Review Source VR Verified Reviewer Eastern Regional Manager/Director of OGWA Construction Used the software for: 2+ years ### "Review " September 13, 2018 4.0 Pros Map detail is great. Support is great. Cons Doesn’t work well in low cell signal areas. Review Source JD Jamie D. Operations Manager Construction Used the software for: 2+ years ### "Great Product" September 10, 2018 5.0 Pros Ease of us Able to see your vehicles in real time Cons would like to see speed alerts and aggressive driving alerts Review Source Response from RAM Tracking September 12, 2018 Thank you Jamie for your five star review! We really appreciate your feedback and I will pass it onto the customer service team. Thank you! Kind Regards, RAM Trakcing Josh B. Program Implementation Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Robust Product" August 29, 2018 4.0 \- Value-add by automating what used to be manual communications (ex: "Has the crew arrived at my jobsite, yet?") - Assists behavior control of staff by alerting on known activities or locations Pros \-No-nonsense user interface -Strong automation of recurring reports & alerts -All functions are discrete and difficult to confuse -Installation, setup, and training were concise and proactive Cons \- Some functions are grouped in submenus that aren't intuitively associated Review Source Response from RAM Tracking September 5, 2018 Hi Josh, Thank you for your review. We will certainly take on board your feedback! The RAM Tracking Team AH Arron H. President Security and Investigations Used the software for: Less than 6 months ### "New to RAM" September 11, 2018 5.0 Pros The ability to set email alerts and monitor driving time. Also like the easy access to user guide and simple instructions. Cons So far, no cons. Everything seems very user friendly Review Source Response from RAM Tracking September 12, 2018 Thank you Arron for your five star review! We really appreciate your feedback and I will pass it onto the customer service team. Thank you! Kind Regards, RAM Trakcing NM Neyomi M. Director Import and Export Used the software for: 1-2 years ### "Stellar from Start to finish" September 12, 2018 5.0 The process is so simple; you sign up, pay, they mail the units, they schedule an appt and the installer comes and installs the units and we track! The installer is such a wonderful person and super helpful and knowledgeable. Pros It's very easy to use and because everything is in real time we can schedule extra pick ups and deliveries if we need to. We also like that is it's easy to share, download and print straight from the software. Cons Can't say we have anything we dislike right now. Review Source Response from RAM Tracking September 20, 2018 Hi Neyomi, Thank you for your 5 star review of our product and services! We're happy to hear you're satisfied with everything and have yet to find any issues (hopefully you never will!) Many thanks, The RAM Tracking Team JE Jim E. President Construction Used the software for: 2+ years ### "Very pleased with our system" September 11, 2018 5.0 Very pleased with Ram, we’ve used the system for years and will continue to do so! Pros I really enjoy having an accurate third party tracker my system for any potential slip and fall issues as well as being able to locate any of our units at a push of a button Cons Haven’t had any issues yet and we’ve been using them for years Review Source Response from RAM Tracking September 12, 2018 Thank you Jim for your five star review! We really appreciate your feedback and I will pass it onto the customer service team. Thank you! Kind Regards, RAM Trakcing NT Netta T. Business Manager Consumer Services Used the software for: 2+ years ### "Very Happy." September 11, 2018 5.0 We have been using RAM Tracking to track all our service technicians for many years. We are very happy with the product and service we have been receiving. I strongly recommend using RAM Tracking. Pros I find the software user friendly and very easy to use. Cons I really don't have anything negative to say about the software. Review Source Response from RAM Tracking September 12, 2018 Thank you Netta for your five star review! We really appreciate your feedback and I will pass it onto the customer service team. Thank you! Kind Regards, RAM Trakcing sH scott H. General Manager Construction Used the software for: 1-2 years ### "Awesome !!!" September 25, 2018 5.0 they helped me every way possible setting it up and teaching me what i needed to make my business run smoothly Pros My guys travel all over the country and usually out of cellphone range . I require them to check in every 4 hours . if i dont hear from them i can see if they are in trouble so easily no matter where they are or where i am ! Cons I really dont have any complaints ! Im constantly learning Review Source Response from RAM Tracking October 1, 2018 Hi Scott, Thank you for your review! It's great to hear we can help you out - We're always here to help if you need any further training just give us a call! Many thanks, The RAM Tracking Team ST Steve T. Materials Manager Automotive Used the software for: 2+ years ### "Ram Tracking " September 11, 2018 5.0 Great tracking and great team representing RAM! Pros Its effectiveness and accuracy. It can always be counted upon daily to watch our fleet without having to make calls to our drivers. Cons everything is good in my books no need for improvement Review Source Response from RAM Tracking September 12, 2018 Thank you Steve for your five star review! We really appreciate your feedback and I will pass it onto the customer service team. Thank you! Kind Regards, RAM Trakcing MM Michael M. PM Construction Used the software for: 2+ years ### "Stay away, stay safe" June 29, 2021 1.0 Very poor experience and a lot of miscommunication Pros It was a lot of promises and talks. How great they are until you signup. Cons Super unprofessional and unhelpful. They lock you in the contract doesn't matter if it's Covid or not. I can't wait to be done with this contract. Review Source LF Larry F. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Ram Tracking" September 6, 2018 4.0 Ram helps me to keep an up to the minute tracking of my Fleet. This helps in both customer service and service. Pros easy to use software. mobile app is great. Cons Software has some lag times on vehicles. Review Source Response from RAM Tracking September 12, 2018 Thank you Larry for your review! We really appreciate your feedback and I will pass it onto the customer service team. Thank you! Kind Regards, RAM Trakcing TR Tasha R. Administration Construction Used the software for: 2+ years ### "Great Tracking Software" September 18, 2018 5.0 Pros Software tracks all our vehicles and provides us accurate information for scheduling and costing purposes. Cons Can't think of anything. It does what we want it to. Not applicable. Review Source Response from RAM Tracking September 28, 2018 Hi Tasha, Thank you for your 5 star review! It's great to hear you're satisfied with our product. Kind regards, RAM Tracking AK Adam K. Owner Consumer Services Used the software for: 1-2 years ### "Ram Tracking 5 Star Review" September 27, 2018 5.0 Extremely satisfying, from Support to Sales. We will be customers for the long term and will be recommending your services to fellow business owners. Pros Its ease of use, accurate data, multiple functions and features. Lots of viewing options and details for the end user. Cons We like everything about the software. Review Source Response from RAM Tracking October 3, 2018 Hi Adam, Thank you for your positive review! We're glad you're satisfied with our product and services. It's great to hear you will be with us long-term! Many thanks, The RAM Tracking Team MG Mauricio G. Owner Construction Used the software for: 1-2 years ### "Best time keeper " September 5, 2018 5.0 I've had to use it to successfully fight a traffic ticket and I can keep drivers accountable for all day activities. Pros Really easy to use, ideal with time disputes, helpful directing drivers heading to heavy traffic. Absolutely cost effective Cons So far I have not encountered any problems with the software Review Source Response from RAM Tracking September 12, 2018 Thank you Mauricio for your five star review! We really appreciate your feedback and I will pass it onto the customer service team. Thank you! Kind Regards, RAM Trakcing sW sylvia W. office manager Real Estate Used the software for: 1-2 years ### "Easy to use. " September 24, 2018 5.0 We brought this into our business to track all company vehicles. It has brought not only an ease to our minds but also has proven to help us improve productivity and save time. Pros The ease of use. The app and the online portal are easy to use on the fly. Cons I honestly can not think of a con at this time. Review Source Response from RAM Tracking October 4, 2018 Hi Sylvia, Thank you for your 5 star review of RAM Tracking. Glad we can help your business improve productivity and save valuable time! Thanks again, The RAM Tracking Team RK Rohit K. Manager Consumer Goods Used the software for: 2+ years ### "Good service " September 24, 2018 5.0 Pros Very easy to understand & Customer service is great Cons Sometimes it take time to load & rest is good Review Source Response from RAM Tracking September 28, 2018 Hi Rohit, Thank you for your review. Glad to hear your happy with our product and service. Thanks again, RAM Tracking RK Roman K. Animal Protection, Dispatch Security and Investigations Used the software for: 6-12 months ### "RAM Tracking review" September 5, 2018 5.0 From exceptional customer service right down to detailed tracking of the vehicles , the whole experience has been hassle free and a very positive experience. Pros Very easy to use, informative and very detailed easy to read information Cons There is no negative feature to report. You can choose to only use the information you require. Review Source Response from RAM Tracking September 12, 2018 Thank you Roman for your five star review! We really appreciate your feedback and I will pass it onto the customer service team. Thank you! Kind Regards, RAM Trakcing DG Douglas G. IT Business System Analyst Facilities Services Used the software for: 1-2 years ### "Great service. " August 22, 2018 5.0 Pros Multi platform software. Allows us to track our fleet from any device. Cons A bit slow. It’s not real time but close enough. Review Source Response from RAM Tracking September 5, 2018 Hi Douglas, Thank you for your review. Glad to hear you're happy with our services! Many thanks, The RAM Tracking Team JB Joanne B. Executive Assistant Building Materials Used the software for: 1-2 years ### "DEL Windows & Doors" September 20, 2018 4.0 Benefits realized - being able to track efficiencies with our fleet & vehicles Pros Interactive Map Being able to zoom to a street Being able to save the exact location Report's feature Cons Until I was familiar with the software, I didn't find the user guide or video's to be helpful. Review Source Response from RAM Tracking September 26, 2018 Hi Joanne, Thank you for your review. We're glad our traking has provided your business with some positive benefits, We will certainly take on board your comments regarding our guides and video. Thanks again, The RAM Tracking Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.