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The World's Most Advanced Marketing Automation Platform to Empower Your Local Business. Get more clients, maximize referrals, and improve your customer retention with our FREE TRIAL account. Partner up with local business owners and discover tons of premium apps and pre-built integrations to boost results even more. Signup for FREE (No credit card required).
Provider
Referrizer
Located In
United States
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, Live Online, Webinars, Videos
Support
Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum, Chat
Marketing automation tool for small and medium-sized businesses that helps with maximizing referrals, revenue growth, automated customer communication, and traffic conversion.
Content Source: Referrizer
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Users find Referrizer's text and email communication features beneficial for maintaining contact with clients, appreciating the ease of use and effectiveness of the automated messaging system. They particularly value the ability to capture phone numbers for text marketing and the convenience of sending mass emails and texts. However, some users experience issues with the email and text system, such as character limits and occasional errors in automated messages, which can be frustrating.
Users are enthusiastic about Referrizer's client engagement capabilities, noting the software's effectiveness in growing their client base and enhancing communication. They appreciate the rewards program, which helps in keeping existing clients satisfied and engaged. Furthermore, users find the platform's customization options for client communication to be particularly useful in maintaining strong relationships with both new and existing clients.
Pros
We are getting new customer and creating prospect into buyers. Customer service is awesome, my specialist Marco, has been awesome.
In about a month I have had 21 past customers or leads purchase summer camps and I have 32 more pending that I have connected with already. The Loyalty program is great for my current customers.
I like the functionalities and the support team. They are awesome and are willing to guide you.
Extremely helpful for quick coorespondents with clients and staff. The loyalty program is very helpful also, our clients love building up their points.
Cons
Still learning all features , so once I study more I’ll know what is easy or hard.
I found problem that client call from tracking number and it doesn’t get to my phone number Directly or show in miss call. So , I can’t talk with them but I got email that they call.
The level of control we have over our client email and text lists is frustrating.
Inability to use the platform as an email platform to send out individual emails.
Most Recent Video User Review for Referrizer
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Josh B.
"Successful New Business in less than 4 days!"
Overall: Overall good experience. looking forward to more training to become more familiar with all it has to offer.
Pros: Initial ease of use even though I"m fairly tech and social media illiterate. Able to put together an offer that brought in business quickly. First offer on Facebook brought in 4 new clients in 4 days.
Cons: Initial training was good ... but need more ... my lack of knowledge and experience doesn't help. More Training is coming just not easy for me to integrate easily.
"great deal "
Pros: The tech support is on point, and fast on the replies. The system is user-friendly for both sides, gives some freedom of time since we can create campaigns ahead of time. I would say is a budget-friendly way to do marketing for a small business.
Cons: my only cons would be the system doesn't integrate with my current booking software. Creating tracking somewhat manual.
"Don't even answer the phone for these folks"
Pros: There are no pros for this company, don't waste your time.
Cons: For a marketing company they came on extremely strong, pushy and terrible listeners. They called me 3 times in one day, I told the sales person to email me information after the third call and instead he scheduled me for a webinar to which I was texted emailed and called to get on before I ever opted in. When I tried to explain how overwhelming and over the top this was, the sales person wouldn't listen and just kept talking over me to push his point and "re-schedule" me for their webinar.... And laughed when I finally raised my voice and told him that I would never be interested in their service if they did this to my clients as well. I would NEVER subject my clients to this kind of marketing BS schemes....
"Great for self managed use"
Overall: The self serve options are great, customer service is great, but you need to be on top of it, if you set it and forget it. Youll find they start turning off some of your services and then you have to complain for them to turn them back on. The upgraded services are a scam, they scammed me out of 1000 usd.
Pros: Its a fair price and offers a lot. helps your small business function more like a big business
Cons: Do not pay for the upgraded service. They sold me a diamond package for over 1000/month, it was guaranteed 3 times return on your investment or they work for free until they achieve the promised results. After 3 months they didn't come any where close to earning my investment let alone 3 times my investment. Guarantee was they would keep working for free but they decided to terminate there offer and never returned my initial investment. Upgraded package is a scam.
"Easy and affordable "
Pros: ease of use and affordable - vendor recommended by franchisor
Cons: it’s good, need to have a person dedicated to manage