# Referrizer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Referrizer the right Lead Generation solution for you? Explore 196 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews --- Referrizer 4.8 (196) [View alternatives](https://www.capterra.com/p/144990/Referral-Marketing-Automation/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Referrizer Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews VW Viola W OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 1-2 years. “I can email my clients, text them easily, automate emails, and set up a loyalty program.“ June 18, 2024 CN Caroline N OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “sensitive content hidden\] admitted their team was 100% at fault, yet nothing was done to correct the serious damage caused to my business. Because they messaged clients who weren’t mine, I was forced to create my own website.“ September 17, 2025 DD Dwayne D OwnerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 6-12 months. “I can set up campaigns using multichannel options, automate lead management and manage a loyalty program all in one platform“ April 11, 2024 KT Kimberly T Owner and DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: I used a free trial. “The antivirus/firewall that I use blocked the Universal Share Link for my campaign due to phishing and I had to manually add the Referrizer site to the OK list.“ April 17, 2024 AN Angela N OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “It has grown my business getting back older customers, as well as rewarding current customers, and growing my google reviews which is gold for a business.“ September 4, 2023 Patrick A OwnerAlternative Medicine, 2 - 10 employeesUsed the software for: I used a free trial. “Great features, but pricing feels too high for small businesses.“ November 4, 2025 LM Lynne M Owner/ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “I also like the ability to send new marketing promotions to past customers via text messages and emails. “ May 12, 2023 CN Caroline N OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “This company caused me unnecessary stress and problems, and took no responsibility“ September 17, 2025 ## Showing most helpful reviews Showing 1-25 of 196 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brandon Y. President Retail Used the software for: 2+ years ### "Helped me grow my small business! " April 28, 2020 5.0 My business has really benefited from using Referrizer. Since Referrizer integrates with my booking software, Mindbody, it literally works automatically, without me having to do much. It has truly helped my business grow over the last 2 years. Pros Referrizer has been a great software for my small business. It has helped in multiple ways: 1. It has helped me generate more online reviews 2. It has helped me get more new customers through referrals (from my existing clients) and directly from visitors of my website 3. It makes it easy to communicate and send out marketing campaigns through email and text templates Cons As a business owner, sometimes I'm not able to create some of my marketing campaigns until the weekend (my only free time). While they have good support, they don't offer support on the weekends (when I need it). Review Source JK Jessica K. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great for increasing Reviews!" January 29, 2024 4.0 I highly recommend for text campaigns and getting reviews. We haven't had the best experience with the email campaigns as listed above. Pros I like the increase in reviews since using Referrizer and it's easy management of reputation. Cons The syncing between Mindbody contacts and Referrizer's email contact list. Doesn't pull a ton of contacts if they don't select certain buttons to receive email promos and you have to instead go in and manually change each person which is very tedious when you have a large contact list. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Thought this was more bang for our buck since you also got text campaigns, but the email issue is a HUGE issue and definitely worth considering if you have a large contact list. Review Source CN Caroline N. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "“Extremely Disappointed — Serious Mistakes, No Accountability”" September 17, 2025 2.0 “I’m extremely disappointed. \[sensitive content hidden\] admitted their team was 100% at fault, yet nothing was done to correct the serious damage caused to my business. Because they messaged clients who weren’t mine, I was forced to create my own website. This company caused me unnecessary stress and problems, and took no responsibility Pros I did get a few concerns that i addressed twice and they never paid attention to them which caused some major issues Cons It's really a nice company, I was satisfied with their performance, overall , especially getting the reviews Review Source VC Virginia C. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Keeping your clients engaged and happy with perks." December 6, 2023 5.0 We are happy with the product and have been offered other options but rather continue using this service. Pros Being able to capture lead which is crucial to be able to follow up and harness the potential leads. Cons I honestly don't have any negative comments on any of its functions. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Lead capturing, animated messages and loyalty point. Review Source CH Camille H. President Education Management Used the software for: 6-12 months ### "Wonderful Website capture and email design software" July 15, 2022 5.0 It took a bit to get used to but now it is opened up daily on our front desk for contacts and communication. The upgrades to email design meant we were able to stop using Mailchimp. Pros We use this daily for our website pop-up coupon feature. We also design all our newsletter and weekly emails for current clients and for new clients. Cons Still don't understand the purpose of a landing page? Reason for choosing Referrizer Recommended by a friend and we learned it together, also had great training when we first signed up. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Wanted the website pop up capture and it works great. Review Source NN Nicole N. General Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Referrizer Helps Us Daily!" July 25, 2022 5.0 Referrizer is an integral component of our lead capture, review capture and email marketing efforts. We recommend Referrizer to all businesses - especially small ones like ours. Pros The lead capture component is a critical aspect of us getting new clients. Additionally, through the review feature we have built a strong online standing. Cons Reporting was an issue in the past, but the recent features and enhancements in this area have addressed the gap. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Referrizer The google review and lead capture features. Review Source SW Stephanie W. Owner Consumer Services Used the software for: I used a free trial ### "Referrizer for small startup" October 23, 2021 5.0 Awesome Pros Integration with shopify and calendly. Ease of use. Availability of support and agency services. Cons Was hard to find in my search for small business referral programs. Alternatives considered [Smiley](https://www.capterra.com/p/189482/Smiley/) Reason for choosing Referrizer Needed rewards and loyalty in addition to referral tools. Review Source AB Amber B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Referrizer works!" May 11, 2020 4.0 This is a great feature! I wish I knew how to use it better because with the little bit I know, it really seems to work. Pros I love how simple it is to put together an email or SMS to my clients. Their customer support is top notch, and they're easy to work with and sync up with my current client retention software! Also, we went from having just a handful of Google reviews to HUNDREDS, thanks to the automated prompts our clients receive! Cons I wish I could send out a text instantly to ALL of our clients, instead of rolling it out 100 texts per hour -- sometimes I have info I need to send out immediately rather than have a slow burn. Also, the email newsletter format feels clunky and needs some updates. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) I wanted to use the texting feature and increase our number of reviews online. Review Source VR Verified Reviewer Owner Health, Wellness and Fitness Used the software for: 2+ years ### "A Must-Have Marketing Tool for Any Growing Business!" November 13, 2025 5.0 My overall experience with Referrizer has been excellent. Once I got past the initial setup curve, the platform streamlined our marketing, referrals, and client engagement in a way that saved us time and boosted results. Their support team is proactive and genuinely committed to helping you succeed, which makes the entire system even more valuable. Pros Referrizer has been a game-changer for our business! The platform makes it incredibly easy to manage referrals, automate marketing, and stay connected with our clients. Their customer support is outstanding—responsive, helpful, and truly invested in our success. Highly recommend! ⭐⭐⭐⭐⭐ Cons Any setup has a bit of a learning curve, but once everything was in place the platform ran smoothly and became a huge asset. Review Source VR Verified Reviewer Owner Alternative Medicine Used the software for: I used a free trial ### "Great APP!" November 4, 2025 5.0 Great experience! Overall, Referrizer is an excellent platform—easy to use, effective, and delivers solid results! Pros Referrizer has transformed our marketing! Easy to use, great support, and real results! Good tool to use. Cons Great features, but pricing feels too high for small businesses. Wish there were more affordable options! Review Source EG Estie G. President Health, Wellness and Fitness Used the software for: 2+ years ### "Referrizer is a great tool and perfect for any small business! " July 17, 2022 5.0 I have been very happy with Referrizer, they have been an excellent marketing tools for me bringing in many new clients and helping me to automate more of my business. Pros Referrizer is easy to use, keep me on track and in touch with clients and helped my get a ton of reviews which brings in new clients! Cons More free templates would be helpful as well as access to images. Also the exchange rate is always problematic as I pay in CDN $$. Reason for choosing Referrizer Referrizer fit with what I was looking for at the time: a loyalty program for my clients and a really great way to build on my Google reviews. The bonus was the email marketing which made it a lot easier to do and in a timely manner. Review Source KO Kelly O. Aquatics Director Recreational Facilities and Services Used the software for: 2+ years ### "We love Referrizer" July 29, 2022 5.0 We have been very happy with them. I don't think the reviews come in as much as they did when we had other companies we worked with but we get other great features with this product all in one place. Pros We love all the features Referrizer offers in one place! The texting is easy to use, the mass emails and texts are as well, contacts all in one spot and review Cons The cost can be very difficult each month and checking in contacts that don't always come into our building to connect to our wifi is also difficult. If we don't check them in then they don't get the texts to ask for a review. Review Source FH Fred H. ceo Health, Wellness and Fitness Used the software for: 1-2 years ### "Great for self managed use" December 7, 2023 4.0 The self serve options are great, customer service is great, but you need to be on top of it, if you set it and forget it. Youll find they start turning off some of your services and then you have to complain for them to turn them back on. The upgraded services are a scam, they scammed me out of 1000 usd. Pros Its a fair price and offers a lot. helps your small business function more like a big business Cons Do not pay for the upgraded service. They sold me a diamond package for over 1000/month, it was guaranteed 3 times return on your investment or they work for free until they achieve the promised results. After 3 months they didn't come any where close to earning my investment let alone 3 times my investment. Guarantee was they would keep working for free but they decided to terminate there offer and never returned my initial investment. Upgraded package is a scam. Review Source CS Chris S. Owner Music Used the software for: 2+ years ### "All-in-one Marketing Automation" May 11, 2020 5.0 Prior to using Referrizer I was paying over 8 different companies a monthly fee for individual services and they weren't streamlined and didn't talk to each other. I have been able to save over $1,200 a month by streamlining all of my services by just using Referrizer. All of my metrics are in one place and each part of Referrizer grows over time and keeps building my marketing machine each week. I will never go back to the old way. Pros This is hands down the best all-in-one marketing automation tool I have ever used for my business. The on-boarding process was really easy and the support team goes over the top to make sure your system is fully optimized. I have been using Referrizer form just over two years and can't imagine running my business without it. We use all of the features, but love the call capture, text/email campaigns, loyalty program, wifi hotspot check in, 5 star review booster and so much more! Highly recommended!! Cons Honestly there is nothing I am not happy with. Integration with my business was a breeze and it's very user friendly. Review Source DH Drew H. Director of Performance Health, Wellness and Fitness Used the software for: 2+ years ### "Saved me time and made me money" May 7, 2021 5.0 Referrizer has sharpened our growth tools by encouraging members to leave reviews, share with their pfirnds, and has allowed us to engage with them via texting like never before. Pros The software is a great tool for reaching out to all of your contacts via text or email since it pairs with our POS system, but it's a fantastic tool for aquiring new contacts and keeping them involved in the sign up process. Each phone call ends in them recieving a text message which we then can use to answer questions or create long term conversations wich turn into conversions. It's drastically helped us with our online presence taking us from a few dozen google reviews to nearly 200 Cons The company is doing a great job at making the texting interface more user friendly but I would like to see mroe android or apple apps for this . I can only engage in these conversations on my laptop or in a browser - but sometimes I have my phone handy. Review Source KS Krystyn S. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Glad we made the switch! " October 11, 2023 5.0 It's been great so far. We are still learning the ins and outs but again, with the great customer service and support we are chugging along. Pros Very user friendly. Great customer service and support. Cons We have not found any cons so far! ..... Review Source JE John E. Owner Sports Used the software for: 2+ years ### "AMAZING company to work with" December 5, 2016 5.0 I started doing business with Referrizer 2 years ago. Back then, they were an early stage start-up with great energy and a lot of passion. They have grown 10x since then and it seems they don't plan to stop. I recommended 17 other business owners to Referrizer. This is by far the most advanced platform in existence. In order to accomplish the same results, I had to pay 10 vendors and have 10 different logins. Now, Referrizer makes it all easy. One dashboard, one login, one database, all connected. Thank you for helping my business and saving me a lot of time. Pros Price - Affordable Customer Service - Available over phone, live-chat and email at anytime Performance - I got every month between 4 and 10x return on my investment Easy to use - They integrate with my CRM so I don't have to do any additional work on a daily basis Cons I wish they have more clients in my area so I can partner up with more businesses and exchange referrals. Review Source AN Angela N. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Worth It and so Glad to Start Using" September 4, 2023 5.0 I wasn't sure at first, but after the first month it was clear it was worth is and definitely will keep using into the future! Would like more help understanding all of the features. Pros It has grown my business getting back older customers, as well as rewarding current customers, and growing my google reviews which is gold for a business. the staff is amazing and my onboarding specialist, \[sensitive content hidden\] is so patient and goes above and beyond to help me succeed and do things right! Would highly recommend. Cons I just feel a little bogged down with all aspects of my business, it seems there are features I still don't understand and could use more training with. Review Source AL Anethia L. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "A product worth having" May 10, 2023 5.0 What I see so far I am excited and I am already beginning to see a possible return on my investment since I launched today Pros What I like most is the automation and that it helps me simplify my processes and create customer retention, automatic feedback and referrals. Cons I would love to see it fully link to MassageBook so that it will automatically update new clients and I do not have to add them manually to Refferizer Review Source GK Gabrielle K. Owner Music Used the software for: Less than 6 months ### "Best thing I did this year for my business to automate my marketing" March 10, 2023 5.0 Pros Customer support is #1. They listen to your needs and are not scripted. Staff loves what they do and eager to help others and it shows. Also the automation is bar none so far. I've been able to reduce my staff needs drastically in an inflated economy while getting twice as much done. Cons I think it could use some more integrations with Zapier. For instance, when applying a label through an automation, there is no option to remove any past labels to prevent the customer's information from getting too cluttered as they move through the CRM system. Review Source MB Michael B. President Consumer Services Used the software for: Less than 6 months ### "New Customer Set up" June 26, 2020 4.0 It has been a good overall experience and I believe to date I see and am getting appropriate value to continue. I think with more time using the system, I will experience even great value. Pros The product is very complete and intuitive. \[SENSITIVE CONTENT HIDDEN\] creates emails and offers for special days of the year that I can send directly to my customers and that is a great benefit. \[SENSITIVE CONTENT HIDDEN\] has also been very attentive to my learning style and because of that I very satisfied with my progress and uptake. Cons It takes some effort to learn and get the most out of especially concerning campaigns for both text and emails and landing page development. I may not be there yet because I am a month into using the system but I want more analytics. Also, when beginning my service, all services were not available to me and that was a little annoying. Reason for choosing Referrizer In use by other companies that I respect. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Not easy to use Review Source bB brad B. pres Retail Used the software for: Less than 6 months ### "ref review" June 21, 2022 5.0 so far so good Pros The integration with google and other pages. text email smart phone # . all of it Cons price is a bit to high for the platform Reason for choosing Referrizer i believe they back their products and services. work well with my brand Review Source SE Sarah E. Founder & Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Really strong features for small businesses" June 3, 2023 5.0 Pros I like the easy process flow to set up automations, the thoughtful l features like Smart Text. The UI is also pleasant to look at and engage with. I also love that you can incentivize customer engagement through the loyalty program. Cons I don't have enough experience yet to say anything I like least. Reason for choosing Referrizer Referrizer is less expensive than other options. Review Source AP Ashley P. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great Program" May 8, 2020 5.0 Extremely helpful for quick coorespondents with clients and staff. The loyalty program is very helpful also, our clients love building up their points. Great program overall! Pros How user friendly it is. I find it very easy to troubleshoot problems with out having to reach out to the support team. Cons Not really anything. I would like for more options for mass emailing so I can shed constant contact. Review Source SK Sandie K. Spa Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love this Program" January 31, 2022 5.0 Professional customer service representatives. Professional services at affordable pricing for all of its programs Pros Loved the ease of this program and takes so little time to use Cons Merging with programs like Massagebook would be beneficial since it is my business server for booking Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Referrizer Fair pricing and customer service Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.