# Referrizer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Referrizer the right Lead Generation solution for you? Explore 197 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews --- Referrizer 4.8 (197) [View alternatives](https://www.capterra.com/p/144990/Referral-Marketing-Automation/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Referrizer Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews IB Ian B COOLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 6-12 months. “They work with my team when needed and give us great advice.“ May 28, 2026 CN Caroline N OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “sensitive content hidden\] admitted their team was 100% at fault, yet nothing was done to correct the serious damage caused to my business. Because they messaged clients who weren’t mine, I was forced to create my own website.“ September 17, 2025 DD Dwayne D OwnerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 6-12 months. “I can set up campaigns using multichannel options, automate lead management and manage a loyalty program all in one platform“ April 11, 2024 KT Kimberly T Owner and DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: I used a free trial. “The antivirus/firewall that I use blocked the Universal Share Link for my campaign due to phishing and I had to manually add the Referrizer site to the OK list.“ April 17, 2024 AN Angela N OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “It has grown my business getting back older customers, as well as rewarding current customers, and growing my google reviews which is gold for a business.“ September 4, 2023 Patrick A OwnerAlternative Medicine, 2 - 10 employeesUsed the software for: I used a free trial. “Great features, but pricing feels too high for small businesses.“ November 4, 2025 VW Viola W OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 1-2 years. “I can email my clients, text them easily, automate emails, and set up a loyalty program.“ June 18, 2024 CN Caroline N OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “This company caused me unnecessary stress and problems, and took no responsibility“ September 17, 2025 ## Showing most helpful reviews Showing 1-25 of 197 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brandon Y. President Retail Used the software for: 2+ years ### "Helped me grow my small business! " April 28, 2020 5.0 My business has really benefited from using Referrizer. Since Referrizer integrates with my booking software, Mindbody, it literally works automatically, without me having to do much. It has truly helped my business grow over the last 2 years. Pros Referrizer has been a great software for my small business. It has helped in multiple ways: 1. It has helped me generate more online reviews 2. It has helped me get more new customers through referrals (from my existing clients) and directly from visitors of my website 3. It makes it easy to communicate and send out marketing campaigns through email and text templates Cons As a business owner, sometimes I'm not able to create some of my marketing campaigns until the weekend (my only free time). While they have good support, they don't offer support on the weekends (when I need it). Review Source IB Ian B. COO Logistics and Supply Chain Used the software for: 6-12 months ### "Great product, " May 28, 2026 5.0 Pros I loved the customer support. I am a platinum member, they do everything for us. They work with my team when needed and give us great advice. It helped our company with google reputation, which is very important in our business. Cons They were not that experienced with the Logistics industry in the beginning, but everything fell into place. Switched from [High Level Software](https://www.capterra.com/p/238251/High-Level-Software/) Their customer support and a dedicated person we have along the way. Review Source CN Caroline N. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "“Extremely Disappointed — Serious Mistakes, No Accountability”" September 17, 2025 2.0 “I’m extremely disappointed. \[sensitive content hidden\] admitted their team was 100% at fault, yet nothing was done to correct the serious damage caused to my business. Because they messaged clients who weren’t mine, I was forced to create my own website. This company caused me unnecessary stress and problems, and took no responsibility Pros I did get a few concerns that i addressed twice and they never paid attention to them which caused some major issues Cons It's really a nice company, I was satisfied with their performance, overall , especially getting the reviews Review Source JK Jessica K. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great for increasing Reviews!" January 29, 2024 4.0 I highly recommend for text campaigns and getting reviews. We haven't had the best experience with the email campaigns as listed above. Pros I like the increase in reviews since using Referrizer and it's easy management of reputation. Cons The syncing between Mindbody contacts and Referrizer's email contact list. Doesn't pull a ton of contacts if they don't select certain buttons to receive email promos and you have to instead go in and manually change each person which is very tedious when you have a large contact list. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Thought this was more bang for our buck since you also got text campaigns, but the email issue is a HUGE issue and definitely worth considering if you have a large contact list. Review Source VC Virginia C. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Keeping your clients engaged and happy with perks." December 6, 2023 5.0 We are happy with the product and have been offered other options but rather continue using this service. Pros Being able to capture lead which is crucial to be able to follow up and harness the potential leads. Cons I honestly don't have any negative comments on any of its functions. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Lead capturing, animated messages and loyalty point. Review Source CH Camille H. President Education Management Used the software for: 6-12 months ### "Wonderful Website capture and email design software" July 15, 2022 5.0 It took a bit to get used to but now it is opened up daily on our front desk for contacts and communication. The upgrades to email design meant we were able to stop using Mailchimp. Pros We use this daily for our website pop-up coupon feature. We also design all our newsletter and weekly emails for current clients and for new clients. Cons Still don't understand the purpose of a landing page? Reason for choosing Referrizer Recommended by a friend and we learned it together, also had great training when we first signed up. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Wanted the website pop up capture and it works great. Review Source NN Nicole N. General Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Referrizer Helps Us Daily!" July 25, 2022 5.0 Referrizer is an integral component of our lead capture, review capture and email marketing efforts. We recommend Referrizer to all businesses - especially small ones like ours. Pros The lead capture component is a critical aspect of us getting new clients. Additionally, through the review feature we have built a strong online standing. Cons Reporting was an issue in the past, but the recent features and enhancements in this area have addressed the gap. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Referrizer The google review and lead capture features. Review Source SW Stephanie W. Owner Consumer Services Used the software for: I used a free trial ### "Referrizer for small startup" October 23, 2021 5.0 Awesome Pros Integration with shopify and calendly. Ease of use. Availability of support and agency services. Cons Was hard to find in my search for small business referral programs. Alternatives considered [Smiley](https://www.capterra.com/p/189482/Smiley/) Reason for choosing Referrizer Needed rewards and loyalty in addition to referral tools. Review Source VR Verified Reviewer Owner Health, Wellness and Fitness Used the software for: 2+ years ### "A Must-Have Marketing Tool for Any Growing Business!" November 13, 2025 5.0 My overall experience with Referrizer has been excellent. Once I got past the initial setup curve, the platform streamlined our marketing, referrals, and client engagement in a way that saved us time and boosted results. Their support team is proactive and genuinely committed to helping you succeed, which makes the entire system even more valuable. Pros Referrizer has been a game-changer for our business! The platform makes it incredibly easy to manage referrals, automate marketing, and stay connected with our clients. Their customer support is outstanding—responsive, helpful, and truly invested in our success. Highly recommend! ⭐⭐⭐⭐⭐ Cons Any setup has a bit of a learning curve, but once everything was in place the platform ran smoothly and became a huge asset. Review Source VR Verified Reviewer Owner Alternative Medicine Used the software for: I used a free trial ### "Great APP!" November 4, 2025 5.0 Great experience! Overall, Referrizer is an excellent platform—easy to use, effective, and delivers solid results! Pros Referrizer has transformed our marketing! Easy to use, great support, and real results! Good tool to use. Cons Great features, but pricing feels too high for small businesses. Wish there were more affordable options! Review Source EG Estie G. President Health, Wellness and Fitness Used the software for: 2+ years ### "Referrizer is a great tool and perfect for any small business! " July 17, 2022 5.0 I have been very happy with Referrizer, they have been an excellent marketing tools for me bringing in many new clients and helping me to automate more of my business. Pros Referrizer is easy to use, keep me on track and in touch with clients and helped my get a ton of reviews which brings in new clients! Cons More free templates would be helpful as well as access to images. Also the exchange rate is always problematic as I pay in CDN $$. Reason for choosing Referrizer Referrizer fit with what I was looking for at the time: a loyalty program for my clients and a really great way to build on my Google reviews. The bonus was the email marketing which made it a lot easier to do and in a timely manner. Review Source OB Odette B. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Referrizer has definitely helped us increase our revenue!" July 4, 2022 5.0 I love everything that the platform has to offer. I only wish I had more time to utilize them! Pros I love all of the features that this platform has! The system is very easy to use. Keeps track of everything in one spot. Cons I would love to be able to add attachments to emails to clients. We find that we use our Gmail platform to email most often because we can add images, forms to the email. Review Source WW Wioletta W. Business owner Cosmetics Used the software for: 6-12 months ### "The Beauty Bar Design Studio " June 17, 2022 5.0 We are a small business Salon located in Lawrenceville NJ. We joined a referrizer to help market our business! \[SENSITIVE CONTENT\] walked us through step by step about how everything works and gave us tips on how to boost our clientele! Referizzer helped us design special offers for our clients, send them email about special events and even communicate with our clients! Thank you \[SENSITIVE CONTENT\] and the whole referizzer team for helping us achieve great marketing for our small business! If you are a business small or big we definitely recommend Referizers as a chance to reach out and boost your clientele! Thank you, The Beauty Bar Design Studio! Pros The Beauty Bar Design Studio loves how easy it is to use and also how fast it boosted our clientele! Cons As of right know I haven't found anything wrong with this software Review Source DW Deanna W. Proprietor Health, Wellness and Fitness Used the software for: 2+ years ### "Review avoid increase for 6 months" July 12, 2022 5.0 They are always so willing to help. Tech support is fast and accurate. Pros Everything - the lead generation aspect. Cons does not integrate with one of the largest Spa Management Software - Vagaro. Keep raising prices. Review Source DD Dwayne D. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "mult function platform" April 11, 2024 4.0 I have had an overall good experience and maybe this has to do with the very attentive and responsive customer service. Pros I can set up campaigns using multichannel options, automate lead management and manage a loyalty program all in one platform Cons Since there are so many options and functions sometimes it can be overwhelming. Knowledge base could be more extensive. Review Source AL Adam L. Owner/Manager Recreational Facilities and Services Used the software for: Less than 6 months ### "A complete game changer for our climbing gym!" February 21, 2022 5.0 Excellent. The Referrizer rep that has been helping set things up and getting everything configured has been to-notch. He has helped me get everything set up and when I have a question, he is very responsive. Pros Our customers get excited about what we offer and promote our business for us. It is another link in the chain of digital marketing that is now indispensable. Cons I love reporting. I wish we could have better visibility of sharing activity. This seems to be the most effective source of marketing for us thanks to Referrizer, it would be awesome to learn more about where people are sharing, which is the most effective, etc. Review Source HN Haroon N. VP Health, Wellness and Fitness Used the software for: 1-2 years ### "Good value for money!" May 15, 2020 5.0 Have greatly increased the number of our reviews (from 30 to 160 in a year) and been able to weed out some of the negative ones. Pros Easy to use use. Implementation and setup team were great. Ongoing training and support are great. Interfaces with our scheduling software (MindBody) so clients lists are automatically updated and automatically contacted for Reviews. Allows texting and emailing to clients. Cons Referrals haven't really worked for us, but being able to collect reviews, and send emails and texts to clients meets our needs. Reason for choosing Referrizer Ease of use, implementation, and integration with existing scheduling software. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) More value for money. Review Source LA Lenys A. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy and affordable " March 28, 2024 5.0 Pros ease of use and affordable - vendor recommended by franchisor Cons it’s good, need to have a person dedicated to manage Review Source CD Christine D. Studio Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing tools for fitness studios" March 16, 2022 5.0 we love referrizer and so glad we made the move Pros I couldn't believe how easy and quickly reviews started coming in and it has really impacted our SEO on google. We are excited about everything this product can do. From reviews to referrals to loyalty programs and all of our email and text campaigns all in one Cons some things are a little clunky but hoping as I use the product more it becomes easier to navigate. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[BrandBot](https://www.capterra.com/p/208483/BrandBot/) more features Review Source LA Liz A. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Referrizer is a GENIUS marketing tool and the BEST customer service " July 25, 2022 5.0 From the marketing demo to my tech marketing guru I have loved every minute of working with these people and the speed at which they respond - my little life savers!! Pros How many people it can reach and at a pace that works for me Cons It’s a tad tricky learning to use it but as it becomes more familiar it’s my new BFF Reason for choosing Referrizer They zeroed in on what I needed most and tailored it to my specific needs - THEY GET ME! Review Source KL Kelly L. Manager/Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Happy with Product" May 20, 2021 5.0 Great, send out monthly news letters and daily texting Pros Daily texting ability to reach out to clients and keep all communication in one place Cons Creating email campaigns. There are a few tools that show up that actually don't work and don't allow for greater customization such as centering text and italicizing Reason for choosing Referrizer Ability to send customized texts and email campaigns to clients, ability for clients to write reviews, and ability to offer points and incentives. Review Source JD JON D. MANAGER Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Service, Great Results!" January 15, 2024 5.0 Pros I like the automation and the lead generation features. Cons Nothing really stands out from a negative standpoint. Review Source HM Hamza M. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Wonderful service! " July 26, 2023 5.0 Pros everything that takes to automate marketing refferizer does well! Cons everything was good and easy to use so i liked it Review Source TS Tracey S. Co-owner Sports Used the software for: 1-2 years ### "Great software" May 12, 2020 5.0 None Pros We regularly use the texting feature to communicate with clients. The loyalty program is marginally successful, but I think that’s the nature of our business, we are a yoga studio. Cons The level of control we have over our client email and text lists is frustrating. It’s not easy to make sure everyone that has opted out of the emails or texts doesn’t automatically go into MINDBODY to update our client preferences. Reason for choosing Referrizer We thought we could get more out of the referral program. Review Source SF Shelly F. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Input" March 16, 2022 5.0 Good Pros Being able to go back and flow up with old leads. Cons It was a bit difficult at first as I'm not technically savvy. However I've played with it and I'm getting better at it. Review Source Similar Products Featured ## Related categories [Reputation Management](https://www.capterra.com/reputation-management-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/)[Referral](https://www.capterra.com/referral-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.