# Page 2 | Referrizer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Referrizer the right Lead Generation solution for you? Explore 196 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews

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Referrizer

4.8 (196)

[View alternatives](https://www.capterra.com/p/144990/Referral-Marketing-Automation/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Referrizer

## Showing most helpful reviews

Showing 26-50 of 196 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EG

Estie G.  
President  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Referrizer is a great tool and perfect for any small business! "

July 17, 2022

5.0

I have been very happy with Referrizer, they have been an excellent marketing tools for me bringing in many new clients and helping me to automate more of my business.

Pros

Referrizer is easy to use, keep me on track and in touch with clients and helped my get a ton of reviews which brings in new clients!

Cons

More free templates would be helpful as well as access to images. Also the exchange rate is always problematic as I pay in CDN $$.

Reason for choosing Referrizer

Referrizer fit with what I was looking for at the time: a loyalty program for my clients and a really great way to build on my Google reviews. The bonus was the email marketing which made it a lot easier to do and in a timely manner.

Review Source

AC

Alyne C.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "great deal "

September 14, 2023

5.0

Pros

The tech support is on point, and fast on the replies. The system is user-friendly for both sides, gives some freedom of time since we can create campaigns ahead of time. I would say is a budget-friendly way to do marketing for a small business.

Cons

my only cons would be the system doesn't integrate with my current booking software. Creating tracking somewhat manual.

Review Source

OB

Odette B.  
owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Referrizer has definitely helped us increase our revenue!"

July 4, 2022

5.0

I love everything that the platform has to offer. I only wish I had more time to utilize them!

Pros

I love all of the features that this platform has! The system is very easy to use. Keeps track of everything in one spot.

Cons

I would love to be able to add attachments to emails to clients. We find that we use our Gmail platform to email most often because we can add images, forms to the email.

Review Source

LM

Lynne M.  
Owner/Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "My results with Referrizer have been pleasantly surprising!"

May 12, 2023

4.0

In the short time that I've been with Referrizer I've seen my google reviews escalate rapidly -- going from approx 12 reviews to 59 within a period of 45 days. This has increased my google search ranking and has enabled me to decrease my hefty google ads spending. I've also enjoyed working with Jude, my marketing contact there. She's got great ideas for my business and is very responsive and patient. Honestly, everyone I've spoken with from the initial cold call to the sales team to the marketing team has been pleasant and eager to please.

Pros

The features that are most impactful would most likely be reputation management -- seeing my google reviews skyrocket in a very short period of time. I also like the ability to send new marketing promotions to past customers via text messages and emails. Customer service was very hands on, professional and friendly which was a Godsend.

Cons

Integration with my existing studio management software was relatively simple due to the help of Referrizers' Customer service team, however it took a lot of time to ensure that our customer data base was correctly integrated (I had to take the time to go through the list migration. There was definitely a learning curve with how to set up my first campaigns. I am a small business owner and it's primarily just ME who was trying to implement all of this in a short period of time. That was the primary reason it was difficult and stressful. If you have a team with dedicated people to handle certain aspects of integration it probably will be a breeze.

Review Source

WW

Wioletta W.  
Business owner  
Cosmetics  
Used the software for: 6-12 months

### "The Beauty Bar Design Studio "

June 17, 2022

5.0

We are a small business Salon located in Lawrenceville NJ. We joined a referrizer to help market our business! \[SENSITIVE CONTENT\] walked us through step by step about how everything works and gave us tips on how to boost our clientele! Referizzer helped us design special offers for our clients, send them email about special events and even communicate with our clients! Thank you \[SENSITIVE CONTENT\] and the whole referizzer team for helping us achieve great marketing for our small business! If you are a business small or big we definitely recommend Referizers as a chance to reach out and boost your clientele! Thank you, The Beauty Bar Design Studio!

Pros

The Beauty Bar Design Studio loves how easy it is to use and also how fast it boosted our clientele!

Cons

As of right know I haven't found anything wrong with this software

Review Source

DW

Deanna W.  
Proprietor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Review avoid increase for 6 months"

July 12, 2022

5.0

They are always so willing to help. Tech support is fast and accurate.

Pros

Everything - the lead generation aspect.

Cons

does not integrate with one of the largest Spa Management Software - Vagaro. Keep raising prices.

Review Source

CS

Chris S.  
Owner  
Music  
Used the software for: 2+ years

### "All-in-one Marketing Automation"

May 11, 2020

5.0

Prior to using Referrizer I was paying over 8 different companies a monthly fee for individual services and they weren't streamlined and didn't talk to each other. I have been able to save over $1,200 a month by streamlining all of my services by just using Referrizer. All of my metrics are in one place and each part of Referrizer grows over time and keeps building my marketing machine each week. I will never go back to the old way.

Pros

This is hands down the best all-in-one marketing automation tool I have ever used for my business. The on-boarding process was really easy and the support team goes over the top to make sure your system is fully optimized. I have been using Referrizer form just over two years and can't imagine running my business without it. We use all of the features, but love the call capture, text/email campaigns, loyalty program, wifi hotspot check in, 5 star review booster and so much more! Highly recommended!!

Cons

Honestly there is nothing I am not happy with. Integration with my business was a breeze and it's very user friendly.

Review Source

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: 2+ years

### "referrizer review"

November 16, 2022

5.0

awesome

Pros

simplicity to operate at the first time and yet to know the features of this product

Cons

I just strated this software to learn and yet to know the features of this produc t

Review Source

MK

Misty K.  
Store Manager  
Consumer Services  
Used the software for: I used a free trial

### "The Best Product on the Market"

April 24, 2024

5.0

I find that referrizer has an edge on thinking outside the box to create the perfect suit of products

Pros

Everything. There is not a product like it out on the market

Cons

I enjoy everything about the product. It is the most effective

Reason for choosing Referrizer

Best product on the market and least expensive

Review Source

SC

Steven C.  
Owner  
Hospitality  
Used the software for: 2+ years

### "We love what it does"

March 28, 2024

5.0

Pros

We love the flexibility and power! It is a critical item.

Cons

It can at times be tricky to implement well.

Review Source

DH

Drew H.  
Director of Performance  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Saved me time and made me money"

May 7, 2021

5.0

Referrizer has sharpened our growth tools by encouraging members to leave reviews, share with their pfirnds, and has allowed us to engage with them via texting like never before.

Pros

The software is a great tool for reaching out to all of your contacts via text or email since it pairs with our POS system, but it's a fantastic tool for aquiring new contacts and keeping them involved in the sign up process. Each phone call ends in them recieving a text message which we then can use to answer questions or create long term conversations wich turn into conversions. It's drastically helped us with our online presence taking us from a few dozen google reviews to nearly 200

Cons

The company is doing a great job at making the texting interface more user friendly but I would like to see mroe android or apple apps for this . I can only engage in these conversations on my laptop or in a browser - but sometimes I have my phone handy.

Review Source

NN

Nicole N.  
General Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Referrizer Helps Us Daily!"

July 25, 2022

5.0

Referrizer is an integral component of our lead capture, review capture and email marketing efforts. We recommend Referrizer to all businesses - especially small ones like ours.

Pros

The lead capture component is a critical aspect of us getting new clients. Additionally, through the review feature we have built a strong online standing.

Cons

Reporting was an issue in the past, but the recent features and enhancements in this area have addressed the gap.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing Referrizer

The google review and lead capture features.

Review Source

AL

Adam L.  
Owner/Manager  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "A complete game changer for our climbing gym!"

February 21, 2022

5.0

Excellent. The Referrizer rep that has been helping set things up and getting everything configured has been to-notch. He has helped me get everything set up and when I have a question, he is very responsive.

Pros

Our customers get excited about what we offer and promote our business for us. It is another link in the chain of digital marketing that is now indispensable.

Cons

I love reporting. I wish we could have better visibility of sharing activity. This seems to be the most effective source of marketing for us thanks to Referrizer, it would be awesome to learn more about where people are sharing, which is the most effective, etc.

Review Source

KS

Krystyn S.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Glad we made the switch! "

October 11, 2023

5.0

It's been great so far. We are still learning the ins and outs but again, with the great customer service and support we are chugging along.

Pros

Very user friendly. Great customer service and support.

Cons

We have not found any cons so far! .....

Review Source

SW

Stephanie W.  
Owner  
Consumer Services  
Used the software for: I used a free trial

### "Referrizer for small startup"

October 23, 2021

5.0

Awesome

Pros

Integration with shopify and calendly. Ease of use. Availability of support and agency services.

Cons

Was hard to find in my search for small business referral programs.

Alternatives considered

[Smiley](https://www.capterra.com/p/189482/Smiley/)

Reason for choosing Referrizer

Needed rewards and loyalty in addition to referral tools.

Review Source

HN

Haroon N.  
VP  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Good value for money!"

May 15, 2020

5.0

Have greatly increased the number of our reviews (from 30 to 160 in a year) and been able to weed out some of the negative ones.

Pros

Easy to use use. Implementation and setup team were great. Ongoing training and support are great. Interfaces with our scheduling software (MindBody) so clients lists are automatically updated and automatically contacted for Reviews. Allows texting and emailing to clients.

Cons

Referrals haven't really worked for us, but being able to collect reviews, and send emails and texts to clients meets our needs.

Reason for choosing Referrizer

Ease of use, implementation, and integration with existing scheduling software.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

More value for money.

Review Source

JE

John E.  
Owner  
Sports  
Used the software for: 2+ years

### "AMAZING company to work with"

December 5, 2016

5.0

I started doing business with Referrizer 2 years ago. Back then, they were an early stage start-up with great energy and a lot of passion. They have grown 10x since then and it seems they don't plan to stop. I recommended 17 other business owners to Referrizer. This is by far the most advanced platform in existence. In order to accomplish the same results, I had to pay 10 vendors and have 10 different logins. Now, Referrizer makes it all easy. One dashboard, one login, one database, all connected. Thank you for helping my business and saving me a lot of time.

Pros

Price - Affordable Customer Service - Available over phone, live-chat and email at anytime Performance - I got every month between 4 and 10x return on my investment Easy to use - They integrate with my CRM so I don't have to do any additional work on a daily basis

Cons

I wish they have more clients in my area so I can partner up with more businesses and exchange referrals.

Review Source

AB

Amber B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Referrizer works!"

May 11, 2020

4.0

This is a great feature! I wish I knew how to use it better because with the little bit I know, it really seems to work.

Pros

I love how simple it is to put together an email or SMS to my clients. Their customer support is top notch, and they're easy to work with and sync up with my current client retention software! Also, we went from having just a handful of Google reviews to HUNDREDS, thanks to the automated prompts our clients receive!

Cons

I wish I could send out a text instantly to ALL of our clients, instead of rolling it out 100 texts per hour -- sometimes I have info I need to send out immediately rather than have a slow burn. Also, the email newsletter format feels clunky and needs some updates.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

I wanted to use the texting feature and increase our number of reviews online.

Review Source

LA

Lenys A.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy and affordable "

March 28, 2024

5.0

Pros

ease of use and affordable - vendor recommended by franchisor

Cons

it’s good, need to have a person dedicated to manage

Review Source

AN

Angela N.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Worth It and so Glad to Start Using"

September 4, 2023

5.0

I wasn't sure at first, but after the first month it was clear it was worth is and definitely will keep using into the future! Would like more help understanding all of the features.

Pros

It has grown my business getting back older customers, as well as rewarding current customers, and growing my google reviews which is gold for a business. the staff is amazing and my onboarding specialist, \[sensitive content hidden\] is so patient and goes above and beyond to help me succeed and do things right! Would highly recommend.

Cons

I just feel a little bogged down with all aspects of my business, it seems there are features I still don't understand and could use more training with.

Review Source

VR

Verified Reviewer  
Director  
Education Management  
Used the software for: Less than 6 months

### "Great rollout"

June 23, 2023

5.0

Excellent customer service

Pros

We just started with referrizer and the roll out has been fanatastic

Cons

Sales call was too long and scripted. The product is good but the sales team can do more listening.

Review Source

CD

Christine D.  
Studio Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Amazing tools for fitness studios"

March 16, 2022

5.0

we love referrizer and so glad we made the move

Pros

I couldn't believe how easy and quickly reviews started coming in and it has really impacted our SEO on google. We are excited about everything this product can do. From reviews to referrals to loyalty programs and all of our email and text campaigns all in one

Cons

some things are a little clunky but hoping as I use the product more it becomes easier to navigate.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[BrandBot](https://www.capterra.com/p/208483/BrandBot/)

more features

Review Source

AL

Anethia L.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "A product worth having"

May 10, 2023

5.0

What I see so far I am excited and I am already beginning to see a possible return on my investment since I launched today

Pros

What I like most is the automation and that it helps me simplify my processes and create customer retention, automatic feedback and referrals.

Cons

I would love to see it fully link to MassageBook so that it will automatically update new clients and I do not have to add them manually to Refferizer

Review Source

TJ

Tim J.  
Business Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Referrizer exceeds expectations."

September 3, 2020

5.0

As stated above with the loyalty, referral, email, mass text and short built into one this is a apowerful marketing tool. The fact that you can also very easily customize workflows will increase customer frequency, purchase, purchase value and total ROI without doing very much at all. It takes it off yoru staff and reduces Human error.

Pros

It is still not fully operational and I am already seeing big returns on Investment. You have the referal program which is nice but they have a complete built out marketing system with email, two way texting and short code that helps you automate your follow up. Very easy to build campaigns and edit. It also has loyalty. I am about a month in but I would already feel comfortable recommending it as I have done a lot of research into different systems and this one is the best.

Cons

It is all actually pretty easy. The owner of the company even jumped on a zoom meet a few times to help it get set up. No negatives yet.

Alternatives considered

[Weave](https://www.capterra.com/p/141842/Weave/)

Reason for choosing Referrizer

It was a much better product with a foreseeable return on investment

Review Source

LA

Liz A.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Referrizer is a GENIUS marketing tool and the BEST customer service "

July 25, 2022

5.0

From the marketing demo to my tech marketing guru I have loved every minute of working with these people and the speed at which they respond - my little life savers!!

Pros

How many people it can reach and at a pace that works for me

Cons

It’s a tad tricky learning to use it but as it becomes more familiar it’s my new BFF

Reason for choosing Referrizer

They zeroed in on what I needed most and tailored it to my specific needs - THEY GET ME!

Review Source

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