# Page 4 | Referrizer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Referrizer the right Lead Generation solution for you? Explore 196 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews

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Referrizer

4.8 (196)

[View alternatives](https://www.capterra.com/p/144990/Referral-Marketing-Automation/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Referrizer

## Showing most helpful reviews

Showing 76-100 of 196 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MD

Marissa D.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Happy Customer"

December 6, 2023

5.0

Wonderful !! The customer service is amazing and \[sensitive content hidden\] is always there to help me create and manage my profile.

Pros

The simplicity and mass amount of help to use.

Cons

The cost of the product is hard on small business but thankful you all help this with discounts

Switched from

[Sentext2win](https://www.capterra.com/p/228044/Sentext2win/)

Price and morals. Unethical business practices.

Review Source

Emily B.  
Conversion Optimizer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Makes marketing Easy"

May 30, 2020

5.0

Pros

UI is great and this products gets my clients doing half the heavy lifting by making it EASY to seamlessly share my promotions with their friends and family .

Cons

This product really does have all the bells and whistles I need to reach my customers across several major touchpoints.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Referrizer

More value and more features

Review Source

AR

Ana R.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Fabulous marketing option"

May 1, 2022

5.0

I am really enjoying my experience

Pros

Easy to use and customer support is great.

Cons

A phone app would be nice to maneuver dashboard on the go

Switched from

[Podium](https://www.capterra.com/p/164285/Podium/)

Horrible customer service and way over priced

Review Source

DM

David M.  
Owner  
Music  
Used the software for: 1-2 years

### "Love the Texting"

May 12, 2020

4.0

It is awesome to use this feature as it is quick and gets me onto other things

Pros

The ability to email, text, and log calls for each client while seperated into their own catagories.

Cons

It would be great if there was an automated way to have each customer acure multiple reward points. Example family has 1 contact but there are 5 children they should get 5 reward points each visit not the 1.

Review Source

CP

Charlene P.  
Massage Therapist  
Alternative Medicine  
Used the software for: Less than 6 months

### "BrooksideCoveTherapeuticMassage review"

April 9, 2022

5.0

So far my experience has been great!

Pros

Everything, I have been very satisfied with all the features and help I have received

Cons

No cons at this time, I have only been a user for a short time, so I am still trying to figure all the things I can do out.

Review Source

JH

Jill H.  
Owner  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Okay but not overly impressed"

January 11, 2024

2.0

I have used Referrizer in the past and was dismayed at the level of customer service/client knowledge they lacked. It was an absolutely dismal experience and I don't think the cost was worth the product.

Pros

The pop up works great on my site, but that's really all I can utilize with the free trial.

Cons

The pop up is all I can really use. The rest requires extra set up and requires me to call and/or email. Why limit usage or make it difficult on a free trial? Also, I have used them I the past and used the full set up with guaranteed payment. When I pointed out the lack of leads that were generated and tried to hold them to their guarantee, they refused to honor it. It wasn't until we threatened to call our lawyer that they finally help to their word.

Review Source

VR

Verified Reviewer  
Co-Owner, General Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Finally finding Marketing that we can afford"

May 19, 2020

5.0

There are many layers and options for the tool and usage, it follows methods that you see all over the internet, they pay attention to what works and what doesn't, and make it as seamless as possible to get your own marketing approach out to your potential customers.

Pros

They weren't kidding when they advertised the power of the tool - but it's also very usable, not just because of the well designed UI but also because of the amazing support staff.

Cons

They work to have API integration with all kinds of tools, but it's yet to integrate with our class management tool (though I think that's more the fault of our class management tool).

Switched from

[Signpost](https://www.capterra.com/p/157887/Mia/)

More usable, more effective, less expensive

Review Source

AK

Ashley K.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Loyalty Program"

June 22, 2022

4.0

Pros

Maintains our customers loyalty points for additional Items and allows us to see who our most loyal customers are

Cons

I would like to see it integrated a little better with some of out other software

Review Source

TL

Tim L.  
President  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Didn't think I'd buy it"

May 14, 2021

5.0

I'm still very new to Referrizer and I'm still figuring it out. Fortunately, the support team is great and patient with me. They've help me create a couple of campaigns and beautify a couple of my offers. The on-boarding session we did were good but maybe too fast.

Pros

The software is so functional and easy to use. It gives me marketing functions my business lacked. I can now contact my customers and leads via SMS Text as well as E-Mail. The smart line function helps we know where my potential customers are coming from. The Landing Page is upping my SEO ranking.

Cons

Not a problem with the software, but it's another database to maintain. Now I have my student management s/w database, my email marketing database, my customer financial (Quickbooks) database, and this. There's no way for these database to share input and update so I have keep them all in sync manually.

Review Source

YO

Yvette O.  
Nail technician  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love it "

November 2, 2023

5.0

I love the automatic features . It had been extremely useful

Pros

I love that they take care of my phone calls and how they monitor the referral program.

Cons

I don't have any dislikes yet, I am still learning the program.

Review Source

PN

Peter N.  
Owner  
Education Management  
Used the software for: 6-12 months

### "Referrizer works well for us"

September 3, 2021

5.0

Pros

Really helped increase the number Google reviews, and helping with nudging some leads to enroll.

Cons

The rewards/loyalty feature is easy to use, but not sure how effective it is at increasing retention.

Review Source

VR

Verified Reviewer  
Marketing Content Specialist  
Computer Software  
Used the software for: 6-12 months

### "Very intuitive, easy to use drag-and-drop functionality, great interface"

January 10, 2018

4.0

Pros

Drag-and-drop functionality for email marketing is invaluable for those without coding knowledge, interface is clean and uncluttered, very easy to use and understand

Cons

Support could be a little faster, and there have been some login issues from time to time. The loyalty program is a little tricky at first but it is also pretty good. Reporting could be a little more robust, but it definitely tells you what you need to know.

Review Source

AA

Anthony A.  
president  
Cosmetics  
Used the software for: 6-12 months

### "good product "

December 18, 2023

5.0

Pros

It is simple and straightforward with good support when I need help

Cons

I do not have anything that I dislike about it

Review Source

PD

Pantea D.  
Managing Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A wonderful tool to use for communicating with your clients"

April 21, 2021

5.0

very satisfied

Pros

that I can easily communicate with the clients and it is fast and efficient.

Cons

there are no features that I m not using currently.

Review Source

Jessica J.  
Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Don't even answer the phone for these folks"

October 9, 2019

1.0

Pros

There are no pros for this company, don't waste your time.

Cons

For a marketing company they came on extremely strong, pushy and terrible listeners. They called me 3 times in one day, I told the sales person to email me information after the third call and instead he scheduled me for a webinar to which I was texted emailed and called to get on before I ever opted in. When I tried to explain how overwhelming and over the top this was, the sales person wouldn't listen and just kept talking over me to push his point and "re-schedule" me for their webinar.... And laughed when I finally raised my voice and told him that I would never be interested in their service if they did this to my clients as well. I would NEVER subject my clients to this kind of marketing BS schemes....

Review Source

JM

Jack M.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "All In One Marketing Platform"

April 28, 2020

5.0

The people are what make it special, no company is perfect, but the people that strive to provide the service that they have, the experience has been phenomenal.

Pros

My business like any other is always coming up with ideas for new marketing, only problem is there are few USEFUL and POTENT tools available. I was incredibly skeptical of the Referrizer platform, then I saw results the beauty is in the simplicity and execution. Thanks all.

Cons

Nothing really, and problem I ever had was resolved in literal hours, I don’t think the sun moved much in between my time of request and it being handled properly.

Reason for choosing Referrizer

Simplicity and understanding, other product I don’t get the finite detail, just the end result. With Referrizer it all makes sense.

Review Source

TR

Tammeca R.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great tool to stay connected"

May 11, 2020

5.0

Pros

I strongly recommend Referizzer to all businesses. It's easy to use and incorporate email, text and a loyalty program all In one. This one tool saves me a lot of time. Plus they are always updating it to make the features and email campaigns more user friendly and great for my clients to receive.

Cons

The email lacks a lot of design features. For example if we have an event we need to have the "add to calendar" feature.

Review Source

VS

Vinton S.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Amazing, inexpensive, and easy to use!"

September 11, 2023

5.0

Pros

It handles our sms, email marketing, and review management incredibly.

Cons

No issues yet, only have been using the software for 2 weeks.

Review Source

SB

Sandra B.  
Brand Partner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Referrizer is Incredible"

July 17, 2023

5.0

I am finding that this platform is USER friendly and so professional!

Pros

The ease of the features, the training AND the support

Cons

So far I have not found anything that I am not happy with.

Reason for choosing Referrizer

I was researching and this platform has proven to be exceptional.

Review Source

HG

Heather G.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Awesome Marketing Software for Our Small Business! "

May 17, 2021

5.0

Pros

Referrizer is very user-friendly, both for us and for our clients. We love all of the automation as it keeps our members engaged and keeps our business top-of-mind for them. We especially enjoy the ability to text people.. in today's world, that is absolutely key!

Cons

We have no complaints! We probably do not utilize as many features as we could.. We will look into some instructional videos to learn more about Referrizer's capabilities

Review Source

OS

Oleksandr S.  
Coach  
Sports  
Used the software for: I used a free trial

### "Refferizer benefits "

May 21, 2023

5.0

Pros

Good platform to keep active customers , attract new ones and bring back the old ones

Cons

Little bit complicated at the beginning , but very interesting and entertaining along the way

Review Source

LP

Lori P.  
Owner/Founder  
Retail  
Used the software for: 1-2 years

### "Do not deal with this SCAM company."

June 25, 2019

1.0

Horrible. I've spent months trying to resolve a simple matter, leaving over 15 voicemails and messages and never got even one returned call. Then a Senior Account Manager at Referrizer wrote me a scolding, aggressive email that left no room for my experience or opinion as a client. DO NOT DEAL WITH THIS DISHONEST COMPANY.

Pros

This company is based on earning client loyalty for your business, and yet they treat their own clients with aggression and hostility. How can a company help you with something they know nothing about?

Cons

Their customer service is less than terrible. They never return your calls and when it comes to listening to a client they choose to attack vs listen. Do not deal with them.

Review Source

HT

Heather T.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Nice package deal"

June 11, 2020

5.0

Easy company to work with and get support for.

Pros

Pretty intuitive software. We mostly use the group texting and emailing, but also have really appreciated the custom landing pages. The email template can initially seem a little daunting but once you are in it's not that bad. The system is quite solid with little to no downtime or errors.

Cons

The only thing I wish it could do is better integrate with our club software so we don't need to import/export data regularly. I also would prefer not having a texting limit/credits.

Reason for choosing Referrizer

Good bundled package for fairly reasonable monthly rate.

Review Source

TH

Tisa H.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Exceeded my expectations "

April 15, 2023

5.0

Pros

Customer service and ease of use super user friendly

Cons

Nothing I can think of. They have exceeded my expectations

Review Source

GD

Gareth D.  
VP, Marketing  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Innovative, collaborative and willing to try anything"

January 29, 2021

5.0

We needed a way for our partners to get more customers into their locations - this does that for us and then some.

Pros

Works fantastically well for our partners - a real value add and easy to deploy and scale!

Cons

Nothing comes immediately to mind presently

Review Source

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