Terracom

QR-Patrol

5 / 5 6 reviews

Who Uses This Software?

Physical Security, Education, Lone Workers, Cleaning Services, Health Care & Home Nursing, Repair/Maintenance Facilities, Real Estate Management, Waste Disposal Management, Hospitality etc.


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Terracom
  • www.qrpatrol.com
  • Founded 1999
  • Greece

About QR-Patrol

QR-Patrol is the first Real Time Guard Tour System incorporating IoT technology! The staff scans checkpoints (Qr-codes, NFCs or Beacons) placed on locations and assets and the Monitoring Center gets informed in real-time about incidents and events. Any time a QR-code, NFC tag or Beacon is scanned, the information is sent to the QR-Patrol Web application via a cloud server and the staff takes immediate control on buildings and locations all over the world!


QR-Patrol Features

  • Checkpoint Tracking
  • Customer Management
  • Data Collection
  • Event Management
  • Incident Management
  • Investigation Management
  • Multiple Alarm Queues

QR-Patrol Reviews Recently Reviewed!

Accountability

Jan 02, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Works on any platform

Cons: Can cheat the barcode scans.

Overall: I used this product to account for lone workers on industrial properties. Having an extra level of accountability is a great feature for your security services. Never have a call again where you can't provide a timeline of events to your client's great software easy to use and works on all platforms.

Vendor Response

by Terracom on January 03, 2017

Thank you Andrew for your review! We would like to inform you that we will soon release a dedicated system for Lone Workers as well! Additionally, "Cheating" is not an easy thing to do; every time that your employers send an event, the position (acquired by GPS, Wi-Fi and GSM cell antennas) and respective time-stamp is also included, so you will be able to spot where they are. Finally, instead of QR-Code labels, you could also use NFC tags or Beacons as checkpoints, so that your employers will not be able to copy them!

really love the new beacon functionallity

Dec 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use, multiple checkpoint types

Overall: I also like or patrol mars because I can watch the guards from anywhere and create reports on the go.

Excellent product!

Sep 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use, very functional

Overall: Very straightforward, excellent customer service! They are always there to help me use the system in the best possible way

BEST AND TOP SECURITY SERVICES SOFTWARE SYSTEM

Sep 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use

Cons: N/A

Overall: I was using another software system and I was not very happy with their services, some of their products and especially their customer service was the worse. I conducted a thorough check and found that there are several companies that provide security services software. I looked in further and started using QR PATROL and they are by far the best in the industry. I am extremely satisfied with 1. their services (monitoring guards, qr scans etc.) 2. their products (such as the qr stickers) and 3. their customer service. It is very easy to use their system, I never have any problems with the qr stickers and if I have any questions their customer service department and specifically Sofia is very responsive and helpful.

Thank you Sofia and QR Patrol staff!

Vasilis Florida

Recommendations to other buyers: To generate daily activity reports and to be sent on a daily basis to the users and/or the assigned client's email address after the shift is over and the officer clicks submit.

Vendor Response

by Terracom on September 24, 2016

Thank you for your kind words Bill! QR-Patrol team will always be there for you!

Advance into Security Patrolling

Aug 31, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: It is fantastic software to cater today's market. It help the Security Company and the subscriptions owner to monitor the efficiency of Guard on Patrolling. As it is on-line, it make more easier for operational and monitoring.

5* - Excellent Guard Tour System App

Aug 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The QR Patrol app is a fantastic app to monitor your guarding staff and all reports are available online. The mobile app and the web app work flawlessly.

The set up is very east and Sofia and James were very helpful to answer any pre-sale questions.

Vendor Response

by Terracom on August 27, 2015

Thank you for your kind words Talal! QR-Patrol team will always be there for you!