QR-Patrol Ratings

Overall
5/5
Ease of Use
5/5
Customer Service
5/5

About QR-Patrol

QR-Patrol is the first Real Time Guard Tour System incorporating IoT technology! The staff scans checkpoints (Qr-codes, NFCs or Beacons) placed on locations and assets and the Monitoring Center gets informed in real-time about incidents and events. Any time a QR-code, NFC tag or Beacon is scanned, the information is sent to the QR-Patrol Web application via a cloud server and the staff takes immediate control on buildings and locations all over the world! Learn more about QR-Patrol

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Showing 6 of 6 reviews

Showing Most Helpful

Showing 6 of 6 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Bill N.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 23, 2016

“BEST AND TOP SECURITY SERVICES SOFTWARE SYSTEM”

OverallI was using another software system and I was not very happy with their services, some of their products and especially their customer service was the worse. I conducted a thorough check and found that there are several companies that provide security services software. I looked in further and started using QR PATROL and they are by far the best in the industry. I am extremely satisfied with 1. their services (monitoring guards, qr scans etc.) 2. their products (such as the qr stickers) and 3. their customer service. It is very easy to use their system, I never have any problems with the qr stickers and if I have any questions their customer service department and specifically Sofia is very responsive and helpful. Thank you Sofia and QR Patrol staff! Vasilis Florida
ProsEasy to use
ConsN/A
Recommendations to other buyersTo generate daily activity reports and to be sent on a daily basis to the users and/or the assigned client's email address after the shift is over and the officer clicks submit.

Vendor Response

By Terracom on September 24, 2016
Thank you for your kind words Bill! QR-Patrol team will always be there for you!
Source: Capterra
September 23, 2016
Andrew R.
Owner
Security and Investigations, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
5/10
Source: Capterra
January 2, 2017

“Accountability ”

OverallI used this product to account for lone workers on industrial properties. Having an extra level of accountability is a great feature for your security services. Never have a call again where you can't provide a timeline of events to your client's great software easy to use and works on all platforms.
ProsWorks on any platform
ConsCan cheat the barcode scans.

Vendor Response

By Terracom on January 3, 2017
Thank you Andrew for your review! We would like to inform you that we will soon release a dedicated system for Lone Workers as well! Additionally, "Cheating" is not an easy thing to do; every time that your employers send an event, the position (acquired by GPS, Wi-Fi and GSM cell antennas) and respective time-stamp is also included, so you will be able to spot where they are. Finally, instead of QR-Code labels, you could also use NFC tags or Beacons as checkpoints, so that your employers will not be able to copy them!
Source: Capterra
January 2, 2017
Talal S.
Director
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
August 26, 2015

“5* - Excellent Guard Tour System App”

OverallThe QR Patrol app is a fantastic app to monitor your guarding staff and all reports are available online. The mobile app and the web app work flawlessly. The set up is very east and Sofia and James were very helpful to answer any pre-sale questions.

Vendor Response

By Terracom on August 27, 2015
Thank you for your kind words Talal! QR-Patrol team will always be there for you!
Source: Capterra
August 26, 2015
Moghana K.
Head of Business
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Source: Capterra
August 31, 2015

“Advance into Security Patrolling”

OverallIt is fantastic software to cater today's market. It help the Security Company and the subscriptions owner to monitor the efficiency of Guard on Patrolling. As it is on-line, it make more easier for operational and monitoring.
Source: Capterra
August 31, 2015
Dim Z.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 24, 2016

“Excellent product!”

OverallVery straightforward, excellent customer service! They are always there to help me use the system in the best possible way
ProsEasy of use, very functional
Source: Capterra
September 24, 2016
Theo N.
Sales Assistant
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 13, 2018

“Great customer support”

ProsI really like the ease of use of this guard tour system and the fact that its real time as opposed to the traditional ones.
ConsThe user interface is a bit outdated and all these colours are too much. An more siplified user interface would be better.
Reviewer Source 
Source: Capterra
January 13, 2018