Who Uses This Software?

Our customers are Small Businesses, 1 to 10 employees, with activities related to Wholesale, Import/Export and Distribution. They are currently using spreadsheets to manage their orders and inventory.


Average Ratings

21 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month
    See pricing details
  • Pricing Details
    Please check https://www.erplain.com/en/pricing
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • erplain
  • erplain.com
  • Founded 2014
  • Canada

About erplain

Designed for Small Businesses under 10 employees, erplain is an application to manage Orders & Inventory. Subscription costs $29 to $99/month. Create Sales Orders, Invoices, POs, generate PDFs; Inventory is updated in realtime. We offer all the benefits of Online apps: collaboration, mobility, security, and maintenance free. Managing businesses is difficult enough without wasting valuable time on unreliable or unaffordable systems. QuickBooks Online integration. Available in English and French.


erplain Features

  • Alerts/Notifications
  • Barcoding/RFID
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Inventory Management
  • Back Order Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management

erplain Reviews Recently Reviewed!


Absolutely Fantastic

Dec 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to use and the support team is excellent.

Cons: I cannot think of one con!

Overall: We are a new company who have taken over the running of a boat yard in the Caribbean with a hydraulic workshop which has numerous hose types and hydraulic fittings and wanted to have an inventory system in place that also produced invoices. I looked online at various different options and erplain looked the most attractive as it seemed to tick all the boxes but was at the same time, simple to use. From the very start, the customer support has been excellent - they responded quickly to all my questions (and there were many!) and the support they have offered from the online chat to the one-to-one demonstrations and also responding to some changes that we requested has been invaluable. Even when there was a problem with the system and I couldn't search for a product when creating an invoice, I contacted the team and they immediately looked into it and had rectified the problem within a few hours...

We also suddenly found out that we had to produce our invoices in French and we were so pleased to discover that erplain can be in both English and French! and it's simple to switch between the two which is great.

I love the intelligence feature - being able to see where we make most of our money and with what products, services or with which clients is great. We can instantly see what is the most profitable part of our business and therefore where we need to focus in order to maximize revenue.

I cannot recommend erplain highly enough - it's so easy to use, the invoices can be created quickly and immediately emailed to the client - and being able to see instantly who has paid and who hasn't made keeping track of our business so much easier.

This thing rocks, great company with great people making a great product.

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It has a lot of great features and great reports. It's really easy to use and integrates well with the other programs we use for our business. The customer service is great, they get back to you very quickly and will help tailor the program to your needs.

Cons: I've only had a good experience

Overall: While on vacation last week, I was able to look at my sales and send a couple of purchase orders. I am finally able to delegate the creation of sale orders, shipping orders and invoices to my staff as they can access the inventory data too. The tutorial videos were very helpful! I only wish they had more.

Recommendations to other buyers: Keep up the good work, we love it!!

Best customer experience I've had in a long time

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: From the moment I signed up for a demo, Erplain was quick to respond and answer all my questions. We had some big concerns moving from Quickbooks Enterprise Desktop version to the Quickbooks Online version. I did my research on 3rd party apps that worked with QB to handle my multiple warehouses for my business. I signed up for 4 demo's. One called me back 3 days later. Rep from erplain customer service got right back to me, listened to our concerns and walked me through every step to get setup in the trial. The erplain interface was straightforward and worked with QB seamlessly. We are still in the trial phase of evaluation. More review to come. ..

Overall: Fills the gap that Quickbooks Online is neglected to provide

I would highly recommend Erplain

Sep 03, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a huge help to do my sales orders, invoices and inventory in one system instead of using spreadsheets. They helped me import my data for free.

Cons: I honestly and sincerely cannot think of one.

Overall: I am a plumber, I use Erplain to invoice my services and supplies. It is very convenient to keep track of my supplies and what I need to re-order. Their price is pretty competitive. I also like the PDF invoices, it make my small business more professional.

Recommendations to other buyers: For inventory management this is good system. but if the interface can be changed to make it simple, that will help out users.

Manage your clients, orders and inventory in a software for free

Sep 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I have been using Erplain for 5 months now. This is a huge help to do my sales orders, invoices and inventory in one system instead of using spreadsheets.

Cons: Customer support is great. They are quick and friendly

Overall: I am really surprised how easy it is to use for my inventory management. It improved my business efficient , you can also try Erplain for free.

Recommendations to other buyers: They helped me import my data for free. I tried other systems, they might not have all the same features but Erplain is much easier to use.

Really helpful app for asset tracking

Sep 06, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy-of-use and implementation across our different locations.

Cons: None that our company has found.

Overall: I found Erplain about 8 months ago and I am glad I did. It doesn't have all the bells and whistles but it has the essential and it is easier to use than all the programs I tried before. I use it everyday to make sales, purchase orders and view some reports (unpaid invoices if my favorite).

Recommendations to other buyers: So far, we have been very pleased with the ease of use across all platforms.

Great product, excellent customer service and a devoted development team

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very intuitive product that simplifies inventory management and integration with QB work well. Customer service experience is always top notch - very responsive team that listens to their customers and incorporates feedback into their future development plans. They are always improving the product and adding new features. Hands down the best QB integrated inventory app for a small business based on price, usability and customer support.

Cons: Still some room to improve on user personalization but this has been a big improvement in even the last 6 months. Ability to configure & design the invoices, sales orders, etc will be a significant step forward for the product once this is available.

Overall: ease of use.

Great product and user friendly

Sep 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The simplicity and logic of setup. It does a great job of hand holding without infantilizing.

Cons: Nothing

Overall: We build and sale furniture via our wholesale business. Now that we use Erplain, I finally know what I have in stock, what is available for sale and most importantly, the rest of team can access the same information. Customer support is great. They are quick and friendly.

Recommendations to other buyers: Keep doing what you are doing!

Intuitive, listened to, thorough explanation, great customer service

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I received a thorough demonstration of the product and any follow-up questions were answered in a timely fashion. The product works great and just as Arnaud explained it would. The customer service and willingness to work with my company's specific needs has made me a loyal customer. This platform does everything I need it to in order to run my company well and efficiently.

Cons: The only thing I wish it did was allow reordering of products directly from the site. It will let me know which products I need to order more of, but I am not able to order them in one click from the site. Otherwise, everything else is great!

Overall: It makes managing our inventory levels efficient and easy rather than trying to track things going in and out via spreadsheets or other means.

I am a very new user to Erplain and the customer service department has been AMAZINGLY helpful!

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a one stop shop. Our company can manage several different departments on just this one easy to use platform.

Cons: There are a few things that are not able to be manipulated but Erplain is open to suggestions and constantly updates their platform to be more efficient.

Overall: Consolidating many different tasks from a variety of departments into one system that is easy to us.

A great fit for sole proprietors and small businesses

Jun 04, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Bye bye countless spreadsheets and manual tasks to keep my consulting business on track . Hello erplain! I have been using the software for about a year now, and I couldn¿t be more pleased. I am running a digital marketing consulting sole proprietorship and was pulling my hair out before discovering erplain in regards to managing my invoices and billing. erplain keeps me organized by making it so easy to track my time and send invoices to my clients but most of all, I finally have my finances in order!

Finally a tool that offers great usability and save its users so much time. Easy to set up and navigate, seamless user experience, and fantastic customer service; it is money well spent!

Great easy to use

Sep 05, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Software is easy yet..

Cons: Absolutely no complaints from this Inventory software.

Overall: This program really has streamlined my day-week activities.

I am currently playing with the new inventory tools and loving this new feature!

Recommendations to other buyers: Make our life so much easier.Overall a great product. They do a great job keeping everything fresh & updated.

Powerful Accounting Tool That's Easy to Use

Apr 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a small business owner it is important for me to keep track of what money is coming in. Erplain makes invoicing easy and effective and allows me to easily to go from the estimate phase to an invoice, all while tracking my yearly sales.

I am a service provider and do not have inventory so I do not use their inventory tracking tools however it still allows me to easily sort between the services I provide and to come up with invoices and get them sent away to get paid!

This is the best bang for your buck invoicing program around and I would highly recommend it!

Super easy to use, way better than spreadsheets. Loving the Shopify integration!

Apr 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: My business is in both countries UK and France and it is very convenient that erplain is both in French and English! Also, our company is based on a ecommerce website directed at end consumers. Our arts&craft activity requires to buy stock but put items together as well as to create kits. Not being technology specialists, we were really surprised how easy it is to use for our inventory management and how much we now run our business more efficiently! We have recently moved to Shopify and it makes a real difference that erplain now has the Shopify integration.

Game changer for our inventory system.

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our inventory system was unimaginable and a complete disaster. Erplain helped our team get more organized than I thought was possible. We are able to do our jobs better with this program.

Overall: ORGANIZATION!

Erplain is a huge step-up for our inventory management!

Apr 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our small company has a BtoB business in distribution. It involves many SKUs and multiple warehouses; we had been using spreadsheets for many years and believe me, this was far for optimal! But it was time for a change and find a new solution for our sales orders and inventory management. Erplain was a great fit for our needs, they were very supportive and friendly from the beginning. I could not do less than recommend erplain as it has really improved our productivity.


Erplain is just everything I needed

May 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: At first I was reluctant to switch from my old Excel sheets... I tried Erpalin, it was easy to get into it, interface is nice, it has everything (and just what) I needed. It looks like, for once, it has been developed by people that really know what it is to run a small business. In the end, there was no way for me to get back to my old Excel files! I'm very happy to use Erplain everyday.

Great ERP for small companies

May 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love being able to generate my Sales orders and Invoices in PDF format and send them directly to my customers. The erplain team was able to import my customers, products and inventory from my spreadsheets so I didn't have to start from scratch. Nice service! They just added the ability to create purchase orders from my sales orders so I minimize my inventory levels.

Intuitive and easy to use

Jun 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is simple to understand. There is a logical flow to how the software has been built. I could easily create my product lists, do sales order and capture the inventory numbers.

Cons: The only thing I felt is that the software can be a little slow at times when moving from one link to another. This is unlike softwares which sit on your desktop and are pretty fast. However, having said that I don't think it bothers me much.

Simple and efficient

Apr 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great software for small businesses and sole proprietors. Everything you need for invoicing and inventory management. The software is easy to use, the interface is beautiful and there are regular updates. Great customer service too!

Easy to use!

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support

Comments: Awesome to help you keep track of any specific tasks assigned to a specific team member. I feel that this is perfect for any field!