--- title: "Blackboard Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Blackboard Software - reviews, pricing plans, popular comparisons to other Higher Education products and more." source_url: "https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/" page_type: "product" language: "en" --- # Blackboard Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Blackboard ## What is Blackboard? Help learners, instructors and institutions achieve their goals with Blackboard by Anthology, a market-leading Learning Management System (LMS) that integrates with the world’s most holistic EdTech ecosystem. Redesigned in collaboration with educators, Blackboard is better than ever. With hundreds of new SaaS based features that foster collaboration, extend accessibility, keep learners engaged, and much more. Visit Anthology.com/learn to see what's new. ## What is Blackboard used for? [Higher Education](https://www.capterra.com/higher-education-software/)[Learning Management System](https://www.capterra.com/learning-management-system-software/)[Virtual Classroom](https://www.capterra.com/virtual-classroom-software/) Recognitions Shortlist Overall rating Based on 537 user reviews Reviews sentiment Positive 80% Neutral 14% Negative 5% Pros & cons Centralized grade and assignment tracking Comprehensive online learning platform Frequent technical glitches and errors Slow and unresponsive performance Starting price $9500 Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Learning Management System / 2026 - Assessment / 2025 - Training / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Blackboard?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.anthology.com&name=Blackboard) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Blackboard 4.1 (537) VS. [### Canvas](https://www.capterra.com/p/127214/CANVAS/) [4.6 (4,330)](https://www.capterra.com/p/127214/CANVAS/reviews/) Starting Price $9500 Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (536) Ease Of Use 4.4 (4,325) Value For Money 4.1 (248) Value For Money 4.5 (2,511) Customer Service 4.0 (273) Customer Service 4.3 (2,703) ## Blackboard alternatives [Moodle](https://www.capterra.com/p/80691/Moodle/) [4.3 (3,386)](https://www.capterra.com/p/80691/Moodle/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Brightspace](https://www.capterra.com/p/122854/Brightspace/) [4.2 (236)](https://www.capterra.com/p/122854/Brightspace/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Thinkific](https://www.capterra.com/p/132888/Thinkific/) [4.4 (205)](https://www.capterra.com/p/132888/Thinkific/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/) [4.2 (442)](https://www.capterra.com/p/141222/Blackboard-Collaborate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/alternatives/) ## FAQs about Blackboard Overview ### What problems does Blackboard solve? Blackboard solves disorganized course delivery, manual grading, missed deadlines, and limited visibility into student progress by centralizing materials, assignments, discussions, calendars, and gradebooks in one system. Teachers, professors, teaching assistants, instructional designers, and academic administrators benefit most, especially when managing remote, hybrid, or large-enrollment classes. Answer based on 283 reviews Overview ### Which roles and teams benefit most from Blackboard? Blackboard is most used by students, teachers, professors, and broader academic teams that manage digital learning. Students rely on it to access coursework, submit assignments, and track grades, while instructors and faculty use it to organize content, communicate with classes, assess performance, and support remote or blended instruction. Answer based on 487 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Blackboard built for? Blackboard is for small businesses and education organizations first, with 44% of reviewers from small businesses and Education Management leading at 18%. It also serves enterprises at 29% and midsize businesses at 27%, with strong use in Primary/Secondary Education at 14% and Higher Education at 12%. Answer based on 537 reviews Features and Usability ### What are the key features of Blackboard? Blackboard includes core LMS features such as course management, assignment and gradebook tools, discussion forums, and alerts/notifications. Differentiating features include assessment management with quizzes and tests, progress tracking through dashboards and reports, and support for online learning with virtual classroom, video conferencing, and mobile access. Answer based on 226 reviews Integrations ### Which third-party tools and platforms does Blackboard integrate with? Blackboard integrates with CANVAS, Microsoft Teams, YouTube, GoReact, Webex, Google Drive, Microsoft PowerPoint, and McGraw-Hill Connect. Reviewer mentions also reference Class for Web and Panopto. These integrations span video conferencing, content sharing, storage, and course materials, covering the tools commonly used in online teaching and learning. Answer based on 64 reviews Getting Started and Support ### How easy is it to onboard and train a team on Blackboard? Blackboard offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Most students, teachers, and basic users get started quickly with little guidance, while first-time admins, instructors in edit mode, and less technical users often need more time to learn navigation and course setup. Answer based on 117 reviews Getting Started and Support ### What customer support options does Blackboard offer, and how do users rate the experience? Blackboard offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users describe support as reliable, fast, and backed by helpful training materials, but others report long wait times, minimal responses, repeated explanations, and occasional difficulty getting issues fully understood or resolved. Answer based on 35 reviews Security ### How does Blackboard handle data security and access control? Blackboard uses login-based access, in-depth permissions, secure storage for coursework and grades, and tools like SafeAssign and Respondus to support plagiarism checks and exam integrity. Integrated tools can reduce password sprawl, but reviewers mention occasional password resets, system errors reopening exams, clunky SafeAssign integration, and crashes that can feel insecure. Answer based on 16 reviews Student and teacher interaction ### How well does Blackboard support student and teacher interaction? Blackboard supports student and teacher interaction well through announcements, messaging, quizzes, feedback, and shared course materials in one place. College instructors and higher education students often like the central communication hub, though some users find the interface confusing, collaboration tools limited, and navigation slower than newer learning management systems. Answer based on 226 reviews ## Who uses Blackboard? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Centralized grade and assignment tracking 91% positive reviews out of 76 Most reviewers find grade and assignment management helpful for monitoring progress, receiving feedback, and staying organized. Jean-Pierre N. Graduate Student, Instructor, 501 - 1,000 employees. "It has strong features, including grading learners' assignments, communication, the management of assignments, and providing activity feedback." Frequent technical glitches and errors 78% negative reviews out of 60 Most users comment bugs and issues cause crashes, glitches, and inconsistent experiences across devices and browsers. Jenna W. Teacher, 11 - 50 employees. "At times the assignments would fail to load and need to be resubmitted." Comprehensive online learning platform 98% positive reviews out of 54 Most reviewers describe online learning as accessible, organized, and intuitive for both remote students and instructors. Slow and unresponsive performance 67% negative reviews out of 36 Most reviewers find performance and speed lacking, with slow load times and frequent lag, especially on mobile. Teddy D. Director of Recruiting, 51 - 200 employees. "Blackboard Learn does not handle large file sizes well." Versatile educational management tool 90% positive reviews out of 49 Most reviewers indicate school and education features support diverse academic needs and streamline distance learning experiences. Cumbersome and confusing navigation 78% negative reviews out of 36 Most users report navigation involves too many steps, hidden menus, and unintuitive layouts, causing frustration. ## Features AI summary Based on 2,349 Higher Education reviews Capterra reviewers highlight these as the features buyers care about most when choosing Higher Education software: - **Student Portal** (**49%** of reviewers rated this feature as critical) - **Learning Management** (**43%**) - **Activity Dashboard** (**37%**) Blackboard includes **Learning Management** and **Activity Dashboard**, giving institutions tools to manage coursework and track student activity in one system. However, it does not include **Student Portal**. Instead, Blackboard offers other highly rated features such as **Alerts/Notifications** (**40%**), **Student Information/Records** (**39%**), and **Communication Management** (**35%**). These features help schools keep students informed, maintain accurate academic records, and support ongoing communication, helping businesses and education teams stay organized and respond more effectively to student needs. Learning Management 4.5 (107) 62.62% of 107 reviewers that rated this feature as important or highly important Blackboard offers a centralized way to organize coursework, track deadlines, and manage assignments. Reviewers appreciate its logical structure, ease of navigation, and support for both students and educators, though some mention the mobile app feels outdated and less user-friendly. Activity Dashboard 4.3 (78) 52.56% of 78 reviewers that rated this feature as important or highly important It gives you a consolidated view of assignments, grades, and course updates. Reviewers appreciate how it helps prioritize tasks and stay organized, but some find the dashboard initially confusing or overwhelming due to its detailed layout and notification frequency. Alerts/Notifications 4.4 (22) 68.18% of 22 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Student Information/Records 4.4 (61) 57.38% of 61 reviewers that rated this feature as important or highly important Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration Communication Management 4.2 (75) 52.00% of 75 reviewers that rated this feature as important or highly important You can communicate with instructors and classmates through announcements, discussion boards, and internal messaging. Some reviewers find it reliable and useful, but others report confusing interfaces, limited integration with email, and missed or overlooked notifications. Course Management 4.4 (99) 65.66% of 99 reviewers that rated this feature as important or highly important This aspect helps you organize, schedule, and manage course content efficiently. Users think it’s user-friendly and supports multimedia, but some feel the interface can be counterintuitive, overly complex, or lacking in customization for course structure and appearance. Blackboard 70 features ### All Features - Academic/Education: Software specialized for schools (K-12 & Post-Secondary) - Activity Dashboard: It gives you a consolidated view of assignments, grades, and course updates. Reviewers appreciate how it helps prioritize tasks and stay organized, but some find the dashboard initially confusing or overwhelming due to its detailed layout and notification frequency. - Ad hoc Reporting: Generate one-off reports that meet information requirements - Admissions Management: Handle the registration and admission process for existing and new students - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Built-in LMS: LMS functionality built-in for content delivery - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: You can communicate with instructors and classmates through announcements, discussion boards, and internal messaging. Some reviewers find it reliable and useful, but others report confusing interfaces, limited integration with email, and missed or overlooked notifications. - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Corporate/Business: Software specialized for corporate use - Course Authoring: Developing custom training courses for educating employees or for teachers to create courses for their students - Course Management: This aspect helps you organize, schedule, and manage course content efficiently. Users think it’s user-friendly and supports multimedia, but some feel the interface can be counterintuitive, overly complex, or lacking in customization for course structure and appearance. - Course Tracking: Track which progress and course materials have been completed by each user - Curriculum Management: Map out the subjects that comprise courses of study - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - eLearning Companies: Software specialized for companies that sell courses/content - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Higher Education: Software designed for higher education organizations - Gamification: Games or game-like elements to track progress and reward accomplishments - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gradebook: Track student's scores and grades on course materials - Individualized Assessments: Review or test a specific candidate's skills - Interactive Learning: Students are encouraged to interact with technology-enabled study materials during the course of learning - K-12: Software designed for kindergarten through 12th grade schools - Learner Portal: With this capability, you get a personalized, accessible interface for course materials, grades, and assignments. Reviewers appreciate the portal’s organization, customization, and ease of use, though some mention occasional menu overload and a less modern interface. - Learning Management: Blackboard offers a centralized way to organize coursework, track deadlines, and manage assignments. Reviewers appreciate its logical structure, ease of navigation, and support for both students and educators, though some mention the mobile app feels outdated and less user-friendly. - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Mobile Learning: Access for students to complete learning materials on mobile platforms - Multi-Language: Manage and support multiple languages - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scoring: Automatically calculate score after the assessment - SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers - Student Information/Records: Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration - Student Management: Database of students to track personal information of individuals and families - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously - Test/Quiz Creation: Create or build customized tests and quizzes - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) - Training Companies: Software designed for companies who offer training programs to clients - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Conferencing: Connect with meeting participants remotely over video - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.1 (525) 4.1 Based on 525 reviews ## Pricing Value for money 4.1 (248) Free Trial [View pricing plan details](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/pricing/) Basic $9,500 Per Year Value for money 4.1 (248) 4.1 Based on 248 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (273) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (273) 4.0 Based on 273 reviews ## User reviews Overall rating 4.1 Based on 537 reviews Filter by rating 5(219) 4(203) 3(86) 2(21) 1(8) Mentioned topic Sorted by most recent AC Augusto C. Docente di Diritto ed Economia Primary/Secondary Education ### "Blackboard Learn: Efficienza e Metodo tra Diritto ed Economia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2026 Un'esperienza particolarmente efficace si verifica quando il docente utilizza il sistema di valutazione integrato per il monitoraggio continuo. Ad esempio, somministrare brevi quiz o "check-point" sui principi fondamentali del diritto civile o sui cicli economici permette di avere un feedback immediato sulla comprensione della classe. Questo approccio basato sui dati consente al docente di intervenire tempestivamente con attività di recupero personalizzate, trasformando la valutazione non solo in un momento sanzionatorio, ma in uno strumento di apprendimento proattivo. Pros Un vantaggio strategico per il docente di Diritto ed Economia è la gestione integrata dei contenuti multimediali e dei casi studio. In una materia che richiede un costante aggiornamento normativo e l'analisi di dati economici correnti, Blackboard consente di creare un repository dinamico dove caricare sentenze, articoli di giornale o grafici di borsa in tempo reale, rendendo la lezione più interattiva e meno legata esclusivamente al manuale di testo. Cons Il limite principale risiede nella curva di apprendimento piuttosto ripida dell'interfaccia. Per un docente che non ha una spiccata dimestichezza con le tecnologie digitali, la complessità del sistema e la sovrabbondanza di impostazioni possono generare frustrazione iniziale, richiedendo un tempo di configurazione dei corsi che sottrae ore preziose alla didattica pura. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Essence W. University Researcher E-Learning ### "Canvas is Still Better" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 23, 2026 Pros I like the course arrangement and all the ediitng potential to tailor the classroom to our unique student needed Cons Im sorry its just not the prettiest. The whole platform still needs a style update and its difficult to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Scott S. Project Manager Human Resources ### "Structured Learning Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 3, 2026 In an education and learning oriented environment, it’s a platform that really allows to centralize courses, documents and exchanges in one same place. Pros What I liked is the ability of Blackboard to organise the trainings in a very structured way courses Cons To be more comfortable with it, you often need a small adaptation time before being totally at ease. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Presidient Construction ### "Training and Diversity Do Not Mix" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 December 26, 2025 I will be using Blackboard for some upcoming college courses. I watched a number of their training videos. They were professionally done and the app appears fairly easy to use. Many/most of the vides were narrated by people whose first language was obviously English and easy to understand. However, some of the videos were narrated by individuals with heavy foreign accents. English was obviously not their first language. So unfortunately, I had difficulty understanding these individuals; and this adversely affected my ability to learn how to use this product. The prime objective of any instructional videos should be to convey information clearly and concisely; it should not entail political correctness or a diversity agenda especially when it comes to running a business. What's in the best interest of the customer should be any company's focus. Remember what happened to Bud Light? Pros The app appears to be easy to use. The training videos were well done (but with some exceptions noted below) Cons Some training videos were difficult to understand due to the narrators having heavy accents. English was obviously not their first language. Probably an attempt to encourage diversity at the customers expense. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Jean-Pierre N. Graduate Student, Instructor Higher Education ### "Blackboard is the king of Learning Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2025 I have used several Learning Manageement System in an academic environment, but Blackboard is the king of Learning Management. It is a powerful LMS for designing learning tools. Pros I found Blackboard a very robust Learning Management System. It has strong features, including grading learners' assignments, communication, the management of assignments, and providing activity feedback. It supports accessibility for all users on different types of devices and browsers. Cons The Blackboard interface can be intimidating for new users. Many of our users indicated that it is difficult to navigate it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Carly G. Adjunct Faculty Education Management ### "Simple LMS that does the basic well" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 20, 2025 Overall, from a user and blackboard made it easy to find documents. However, from the back end as an instructor trying to create whole courses, it became difficult to put any sort of custom design into the pages or templates. It did very well for assignment management too . Pros What I liked most about blackboard was that it has a clean interface and holding an E dialog between groups of people was very easy to do. Also, it was easy to upload files and share the links or links to files and overall, it was just a platform that allowed you to put items there for your users. From the user end it was very easy to understand and navigate blackboard and how to get to the materials I needed from my instructor. Cons What I like least about Blackboard was the lack of capability for page and template design. You had to stick to how blackboard set up the pages and customization was just not there. Additionally according to my higher management, the cost of blackboard was slightly higher than other LMS options so upper management decided to switch out blackboard to another LMS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Teacher Education Management ### "Does what it's supposed to do" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 September 23, 2025 It is not my favorite learning platform but it does the job in it's basic function and with basic needs. Pros I used this a long time ago in my classroom and currently with my daughter's school. I think it is good for security and for elementary school usage. Cons I think it could do more to come up with the times and be a bit more user friendly. It is challenging to navigate at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jeffrey A. Software Developer Senior Education Management ### "My Blackboard experience as a learner and an educational technologist. " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 September 19, 2025 I've used it both as a student and an instructor. Blackboard has a rich history of being one of the first online course management systems. My understanding is that they have evolved into another company (Anthology). So this is really about Blackboard the software product. Pros Blackboard was an early innovator of online teaching and learning. The colleges I attended and worked for embraced the concept of offering course content online. When I was in college I was on a team of ed tech support center workers who was influential in which system to officially adopt for offering online courses. Blackboard was one and WebCT (which Blackboard later aquired). Our college adopted WebCT, but Arizona State University where I earned by BS in Computer Science and M.Ed in Ed Tech was and is a Blackboard Learn campus so I have considerable experience in both environments from many perspectives. Cons The company was very monopolistic and sued just about every competing Learning Management System (LMS) vendor for creating online learning environments as they seemed to think that they invented teaching and learning online. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kimberly B. College Professor Education Management ### "Blackboard keeps my science courses organized and easy to navigate." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2025 Blackboard helps me organize my classes in a Week by Week format, while also keeping within the structure of other classes at the same school. This allows easy navigation of the Blackboard page, saving students time and frustration. Pros It allows me to organize my course in a way that students can easily navigate through it. The page layout and design are much like competing products, so it is familiar to new users. It is easy to setup, as well. Cons Sometimes it has quirks, especially with the gradebook. It is also constantly changing, but that's also a pro at times. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) I used VersaLMS at another company before I had my current job. Blackboard works so much more smoothly! We used Zoom 5 years ago. Blackboard is preferred. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Maggie S. Resident Assistant Education Management ### "Inclusive Application for Students and Professors" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 21, 2025 Pros Blackboard organizes classes and other courses for students in an easily accessible way. Class days, virtual classrooms, and online chatrooms for students are all organized in one application. Cons Blackboard tends to aggregate some due dates for student assignments but not others. This tends to be an issue for many users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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