# Blackboard Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Blackboard the right Higher Education solution for you? Explore 536 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/reviews --- Blackboard 4.1 (536) [View alternatives](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Blackboard Ease of use 3.9 Customer Service 4.0 ## Pros and Cons in Reviews JN Jean-Pierre N Graduate Student, InstructorHigher Education, 501 - 1,000 employeesUsed the software for: More than 2 years. “It has strong features, including grading learners' assignments, communication, the management of assignments, and providing activity feedback.“ December 16, 2025 CG Carly G Adjunct FacultyEducation Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “What I like least about Blackboard was the lack of capability for page and template design.“ November 20, 2025 KB Kimberly B College ProfessorEducation Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Blackboard helps me organize my classes in a Week by Week format, while also keeping within the structure of other classes at the same school. “ September 12, 2025 MC Mohamed C LecturerEducation Management, 1,001 - 5,000 employeesUsed the software for: I used a free trial. “I still have something against cloud-based solutions as the file size with Blackboard Learn does not allow large files, which is weird, educators often need large files. “ December 23, 2024 MC Mohamed C LecturerEducation Management, 1,001 - 5,000 employeesUsed the software for: I used a free trial. “In fact, introducing Ai tools brought Blackboard Learn to the fore: you can generate texts, activities, tests and assignment away from ChatGPT based platforms.“ December 23, 2024 JN Jean-Pierre N Graduate Student, InstructorHigher Education, 501 - 1,000 employeesUsed the software for: More than 2 years. “The Blackboard interface can be intimidating for new users. “ December 16, 2025 SS Scott S Project ManagerHuman Resources, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “What I liked is the ability of Blackboard to organise the trainings in a very structured way courses“ March 3, 2026 Lawrence D PresidientConstruction, Self-employedUsed the software for: I used a free trial. “So unfortunately, I had difficulty understanding these individuals; and this adversely affected my ability to learn how to use this product.“ December 26, 2025 ## Showing most helpful reviews Showing 1-25 of 536 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eduardo R. Student Renewables & Environment Used the software for: 2+ years ### "Blackboard, learn in a complex fashion " September 7, 2022 5.0 If you compare this to operating systems, blackboard provides a more linux/windows experience. The platform is robust and complex with a lot to offer, but this pro at the same time makes it a downside since it is not user friendly compared to other market competitors. As a student who used it for 3+ years. I understand and appreciate what the platform provides but I prefer simplicity over complexity. Pros The big scale design of the platform is ideal to have all your academic needs in one. Access to a combine calendar allowing for easy visualization of homeworks, projects and tasks. Easy view of currents classes and course materials. With the years of experience this platform is reliable and complete. Cons Even though the complexity is robust, sometimes it can be overwhelming for students and ease of access across the platform is not the best compared to other market competitors. Switched from [Canvas](https://www.capterra.com/p/127214/CANVAS/) User friendly experience is a key point for me as a student. Review Source CG Chantal G. Software Developer Higher Education Used the software for: 1-2 years ### "Blackboard Learn for Reliable Services. " November 24, 2024 5.0 Blackboard Learn is the profound choice in making all knowledge shared. Pros Blackboard Learn equips all stakeholders with a reliable information through learning Cons Blackboard Learn is determined and no demerit. Switched from [LearnDash](https://www.capterra.com/p/130248/LearnDash/)[Learn Amp](https://www.capterra.com/p/171968/Learn-Amp/) Blackboard Learn is remarkable and it offers reliable services. Review Source MM Madison M. Speech Language Pathology Assistant Hospital & Health Care Used the software for: 1-2 years ### "Blackboard has Potential! " May 6, 2025 3.0 I think Blackboard has good potential but it is intimidating for some students who switch from competitors. Pros Blackboard is a good software for educators and for higher education students, and it has the functions for many different aspects of higher education. Cons Blackboard Learn is difficult to navigate in comparison to its competitors. It is harder to pick up on than other software. Once it is figured out, it is good software but it is more difficult. Review Source VR Verified Reviewer Office Administrator Management Consulting Used the software for: 2+ years ### "Perfect and always saves time" October 7, 2022 5.0 Pros The softwares capacity to synchronize contacts and users information. Cons Near to perfect but it has little hitch when it comes to support. Alternatives considered [Canvas](https://www.capterra.com/p/127214/CANVAS/) Reason for choosing Blackboard Canvas tend to favour learning institutions only. Review Source VR Verified Reviewer Professor of Science Higher Education Used the software for: 2+ years ### "A decent LMS, but there are better ones out there that have less workability issues" October 7, 2019 4.0 I have used both Blackboard and Moodle in the past, and I found them very similar for what they offered. I would have been fine using Blackboard indefinitely had I not found out about Canvas, which is what we are using now and I am absolutely it's biggest fan! Pros I used Blackboard for almost 10 years, and it was a decent LMS for my needs. When Blackboard Collaborate came out, it was even better because it added a new layer of possibilities (I could have several webinar/conversations going, merge conversations, and/or present to different groups at one time). However, there were always bugs in the system, even though we updated constantly. The Blackboard app was also very limited. Cons Too many bugs and freezes; many of my students had issues with accessing links when they used different internet browsers. Good for a small school or business, but not larger ones. Reason for choosing Blackboard Statistics for Blackboard showed that it was the most user-friendly for a variety of ages, and we have students of all backgrounds and ages, so it was imperative to find something adaptable. However, I have to say that since finding Canvas as our new LMS, it is MUCH easier for our techno-challenged students. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) Cost effectiveness, although now that we use Canvas the cost is even lower Review Source Jamie C. Salesforce Developer + Admin Computer Software Used the software for: 2+ years ### "Reliable where it counts" October 20, 2022 4.0 Pros Blackboard is a rather intuitive learning platform, packed with a huge amount of features. If you need it for your school, it can be done. There were also a number of training materials and good customer support. It's reliable, which means students and instructors will know when to expect outages and prepare accordingly. Cons The UI, until recently, was a bit stale and outdated in appearance. Thankfully this has been updated and seems more modernistic now. It is also a bit more expensive than alternatives. Alternatives considered [Moodle](https://www.capterra.com/p/80691/Moodle/) Reason for choosing Blackboard It had more features and seemed more reliable based on our experience. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) Moodle didn't have enough of what we needed and experienced a lot of down time. Review Source Andrea M. Content Creator and Social Media Marketing Manager Broadcast Media Used the software for: 2+ years ### "After the pandemic, Blackboard Learn became a staple for online education" April 21, 2023 5.0 Pros I like that it organizes courses in a very neat way, the website is easy to navigate and looks great visually. The calendar is very helpful. Cons It's not very easy to use for teachers. They often have a hard time understanding all of the features Blackboard provides. Switched from [Google Classroom](https://www.capterra.com/p/186631/Google-Classroom/) My university decided we should only use Blackboard in order to keep students from jumping from one platform to another, plus Blackboard has more useful features. Review Source MC Mohamed C. Lecturer Education Management Used the software for: I used a free trial ### "LMS Solution for Large Companies " December 23, 2024 5.0 Ideal for large companies and businesses looking for all tools to make online learning pleasant and formative. Blackboard Learn, now Anthology, truly has endless resources to manage both users and courses in few clicks, implement many tricks to make it an intuitive experience. All educators might need is at stone's throw: assigning roles, building tests and assignments, real-time updates, text generation or creation with the help of Ai, all formats of files, to upload and download. Blackboard Learn is going the right way with its constant changes. Pros Blackboard Learn, now Anthology, revolutionized online and distance learning with amazing features in one place; its intuitive interface, different tools and integrations are all there to make the learning process smooth and enjoyable. Educators can manage courses and users in few clicks, have an idea about their activity stream, set assignments and tests with the help of Ai. In fact, introducing Ai tools brought Blackboard Learn to the fore: you can generate texts, activities, tests and assignment away from ChatGPT based platforms. Cons I have few words on what is missing in Blackboard Learn particularly system requirements: I often experience system crashes and lagging with Blackboard Learn platform. I still have something against cloud-based solutions as the file size with Blackboard Learn does not allow large files, which is weird, educators often need large files. One more thing, it is not ideal for small businesses. Switched from [Schoology](https://www.capterra.com/p/128481/Schoology/) Looking for different features, mainly free. Review Source JW Jenna W. Teacher E-Learning Used the software for: 2+ years ### "Blackboard to a Degree" April 27, 2025 5.0 I used Blackboard all throughout my undergrad experience for daily assignments and assessments. Pros I loved being able to access all classes in one spot and streamlining my course assignments. Cons At times the assignments would fail to load and need to be resubmitted. Review Source AM Agus M. Application Specialist Education Management Used the software for: 2+ years ### "Learning Management System that Meets Your Basic Needs" January 8, 2025 4.0 Back in college, I used it for posting and responding to class discussions, and submitting my assignments. I feel as an LMS platform it offered quite basic functions. Pros I like the discussion board feature as the feature is the most used. Cons The user interface design is a bit outdated compared to nowadays LMS platforms. I think the colors, fonts, and the overall interface can be improved. Review Source DH David H. Technical Support Education Management Used the software for: 2+ years ### "black board gets the job done" October 25, 2024 3.0 Pros ease of navigation to different department sites Cons data storage and collaboration was lacking and hard to navigate Review Source LG Li G. Student Higher Education Used the software for: 2+ years ### "Functional Beast" August 30, 2024 5.0 I have enjoyed using Blackboard Learn and feel that it meets all the needs of an online learning platform in terms of function. Pros I love how functional it is and how thoughtfully crafted it is for students and instructors alike. Cons At times the interface lacks aesthetic value, especially when it comes to writing your own responses on the platform and using it on a mobile device. Review Source RS Roger S. Professor Higher Education Used the software for: 2+ years ### "Great but needed to update" August 26, 2024 3.0 Pros Blackboard did do a great job of organizing online classes and content was hard to find. Cons The app wasn't as user friendly and as an organization it had too many university-wide breakdowns. Review Source Lara Z. Professor of Science Higher Education Used the software for: 2+ years ### "A perfect LMS for remote learning" July 19, 2023 5.0 We have since moved on to Canvas at my workplace, and I long for the days when all we used was Blackboard. I have had more trouble with Canvas than Blackboard with my distance learners. Pros Its adaptability and flexibility for the content writer. Information is so easy to add, edit, or remove at a moment's notice, and the changes are reflected immediately. Cons There could be more assessment tools added, but the ones already there are more than adequate. Review Source Diego Martin R. Marketing Analyst E-Learning Used the software for: 2+ years ### "An intuitive software" July 19, 2021 5.0 The software is amazing. I have not have any problem with it even when I have had difficulties with my internet connection. Pros Blackboard is one of the most easier and intuitive softwares that I have ever used. I really like it because its videoconferencing platform is really easy to use and has a very powerful tool called "Safe Assign". Cons The software could improve its social learning by creating an environment where all the students enrolled in a classroom could post and share any doubts, news, and even discuss about various topics. Review Source SC Sriram C. Associate Professor Education Management Used the software for: 2+ years ### "Blackboard Learn is an excellent Learning Management System" April 6, 2022 5.0 Pros Blackboard Learn has an easy to use assessment management system that allows faculty to share documents with colleagues and administrators that allow for assessing both online, hybrid, and fully in-person courses for accreditation purposes. Cons Blackboard Learn has an easy to use customizable reports that are simple to generate and share with colleagues and administrators. However, I rarely use this feature but it might be good for administrators who assess faculty performance for promotion and tenure evaluations. Review Source JM Joshua M. Administration Mental Health Care Used the software for: 1-2 years ### "Great LMS for school or uni" July 15, 2022 3.0 Pros Blackboard is reliable and easy to use LMS, requiring little to no direction or training for new users. Communication and notifications are great, found all in one place for easy access and viewing. Gradebook is another fantastic feature. All the information about your assessments can be found in one place, including submission dates, marking criteria and overall grades. Submission process is great, allowing users to thoroughly review their documents and their similarity report before submission. Cons UI could be updated to be more user-friendly, e.g., minimise clicks, add more shortcuts for site navigation. Features to allow for collaboration in group projects/tasks would be useful as many users prefer external software for collaboration, communication between students and instructors and productivity. However, it is perfectly adequate for users familiar with the LMS. Review Source DN Debbie N. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Blacboard Learn from a Person who is not techie" February 2, 2023 5.0 Improving student engagement and outcomes Streamlining course management Enhancing collaboration and communicationImproving reporting and analyticsI could elaborate but theres not enough room hereBenefitsUser-friendly interface, Blackboard Learn has a user-friendly interface that makes it easy for teachers and students to use.Customizable content The platform allows teachers to create and upload their own course content, including multimedia materials, assignments, and assessments , Real-time feedback,Blackboard Learn provides real-time feedback to students, which can help improve their learning outcomes. Analytics, Integration, Improved student engagement and outcomes Pros User-friendly interface: Blackboard Learn has a user-friendly interface that makes it easy for teachers and students to use.Customizable content: The platform allows teachers to create and upload their own course content, including multimedia materials, assignments, and assessments.Real-time feedback: Blackboard Learn provides real-time feedback to students, which can help improve their learning outcomes.Analytics: The platform provides detailed analytics and reporting capabilities, allowing teachers to monitor student progress and make data-driven decisions to improve their teaching.Integration: Blackboard Learn integrates with other tools and platforms, such as Google Drive, Microsoft Office 365, and more, making it easy to share and access course materials. Cons Cost: Blackboard Learn can be expensive for schools, especially when compared to other learning management systems.Technical issues: Some users have reported technical issues with Blackboard Learn, such as slow performance and system crashes.Limited customization options: While the platform allows for some customization, some users have reported that it is limited compared to other learning management systems. Review Source Signe J. Owner Writing and Editing Used the software for: 2+ years ### "Simplifies Grades, Course Communications, & Materials Distribution" August 18, 2021 5.0 There are a lot of learning management systems out there, and I've used several of them. Blackboard is my favorite. It has excellent capabilities, improves organization, and makes it very easy to communicate with students. Pros Blackboard is a great tool for communicating with students, distributing course materials, and recording student grades. The "one-stop shopping" approach makes it easy for professors to stay organized in each class, and it also makes it easy for students to stay organized. When used well, Blackboard allows you to do everything from communicating with students to uploading assignment sheets to sending class announcements. As a writing professor, I especially appreciate the SafeAssign feature that checks student assignments for plagiarism. Once I started requiring my students to use SafeAssign, I found that plagiarism attempts dropped off significantly. (So did attempts to recycle papers from one course to another.) In addition, SafeAssign saves me a lot of leg work when students DO plagiarize -- it flags the suspect text as well as the source, so I don't have to hunt it down myself. Cons For me, Blackboard wasn't intuitive to learn. Even after 7 years of using it nearly ever day during the semester, I had some challenges making it do what I wanted it to do. I often spent far more time than I should have trying to customize things for my courses. But, as long as I stuck to the basic features -- which are also the ones I personally found most useful/beneficial -- Blackboard was a great tool for organizing my courses and keeping students on track. Review Source Prateek K. iOS Developer Information Technology and Services Used the software for: 2+ years ### "Exceptional Learning Management Systems Provide Integration With Third-Party Applications" December 19, 2022 4.0 The platform helps me because I can continue my education from a distance using the various alternatives offered by Blackboard. It is an entire LMS system, incredibly user-friendly, and connects with a variety of audio and video resources. Pros I love that everything for all of my classes is accessible on Blackboard Learn in a single area. I have access to all of the resources, tests, and homework that my instructors have uploaded. the platform's user-friendliness. For instance, it can be effectively used by both the instructor and the students. You can see all of your selections on the bar to the left. Cons I can't think of anything about Blackboard Learn that I dislike, to be completely honest. It has been an excellent resource for online learning and classes. I may interact with my professor and fellow students, take part in debates, and access and watch my lectures. Review Source WI Wassim I. Associate Professor Computer Networking Used the software for: 2+ years ### "Blackboard Learn: The Leading LMS Platform for Higher Education" July 17, 2023 5.0 Very great experience. I rely on Blackboard Learn in managing all my online/face-to-face courses. I also rely on it in providing training sessions, tutorials, and office hours. Pros I have been using Blackboard Learn to support my undergraduate and graduate university courses. I mainly use it to flexibly:1. Post course lecture notes and recorded videos.2. Post assignments and manage their submission policies and due dates3. Conduct exams and quizzes4. Post grades to students and link it to Banner to be on the University database system5. Use many tools such as Blackboard Collaborate to conduct video conferencing sessions and office hours with students Cons Creating exams and assessments can be streamlined in a better way to create questions of different types more flexibly and rapidly. I recommend having a tool to do MCQ grading (such as Gradescope) integrated in the Blackboard LMS. Moreover, integrating video editing tools into the LMS itself would be a great addition as well. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) This is the LMS supported at my institution Review Source VR Verified Reviewer Research Assistant Hospital & Health Care Used the software for: 1-2 years ### "Virtual classroom " March 6, 2022 5.0 Pros This software is very easy to navigate. It has the dashboard feature which will allow us to check daily assignments easily without going through each course. Cons Sometimes it takes time to upload assignments in the blackboard. If you unexpectedly upload a wrong file in the assignment, it doesn’t allow to remove the file, and upload the correct file. Review Source LM Lee M. Program Coordinator E-Learning Used the software for: 2+ years ### "BLACKBOARD LEARN – you don’t know how good something is until it’s gone!" November 17, 2022 5.0 Blackboard Learn (BBL) was much better than we knew! You don’t always have control over what tools or LMS you have to use, but if you (or someone else) think that you’d prefer a different LMS - BE CAREFUL what you wish for! I loved the Grade Book’s versatility and ability to easily download it for offline management when needed. Also, when we still had BBL (yes, ‘they’ have switched us to a different LMS) I used it for online classes and as an e-Companion to onsite classes. Loading and transferring content and tests was pretty easy. I MISS BBL! Pros I found that Blackboard Learn is much easier to use than other online platforms used in higher education. Being able to easily add materials and instructional documents to an online course is critical especially when a department adopts a new edition of a textbook. The quiz/test builder within Blackboard Learn is also quite user friendly and being able to export exams from a previous course and import to a future course is a real time saver! Cons The discussion board when entering grades can sometimes be a little confusing, trying to determine if the student is replying to a classmate’s post – especially if the student has not included the classmate’s name in their reply, but that’s really more due to a student not following instructions and not the program. Review Source LY Lap Y. Professor Education Management Used the software for: 2+ years ### "Blackboard" March 25, 2022 5.0 I have been using blackboard for over 10 years. First as a student and then as a professor. The institutions that I now work for uses another product which I do not like as much. I am not sure if it is because I got use to Blackboard or the other product is just not as intuitive as Blackboard. Pros Blackboard is the standard software for most educational programs and most can use it without a big learning curve. Cons Can be a bit clunky such as uploading material, but overall nothing really bad about this. Review Source CB Cary B. Assistant Professor - History Higher Education Used the software for: 2+ years ### "True and Tried (but also Tired)" March 30, 2022 4.0 Please see above :). I've used BB since I was in college (back in the aughts) and regret that my future students at CSUSB will not have access to it moving forward. Even still, I likely won't miss the gradebook, though Canvas' leaves much to desire as well... Pros I know it extremely well, find it to be easy to operate, think its features are strong and easily accessible, and have had very few incidents with students being totally baffled by it. We switched to Canvas this year, and I rue the day the decision was made. Cons The GUI for our version of Blackboard was extremely dated (we did not use Ultra, which frankly seems like a Canvas clone). I would offer the following analogy... Blackboard : Canvas :: PowerPoint : Keynote (... and I'm a PC user). It's boxy, somewhat drab, and looks a bit 'late Geocities // Fark.com'-era. EVEN STILL: I don't mind it - I'd rather have functionality than aesthetics, which is the tradeoff made with Canvas. DEADLY SERIOUS NOTE HERE: The BB Gradebook has always been, continues to be, and seemingly will forever remain an enormous hassle. It is slow, tedious to adjust, difficult to manage, and user unfriendly. 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