# Page 2 | Blackboard Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Blackboard the right Higher Education solution for you? Explore 536 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/reviews --- Blackboard 4.1 (536) [View alternatives](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Blackboard ## Showing most helpful reviews Showing 26-50 of 536 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KB Kimberly B. College Professor Education Management Used the software for: 2+ years ### "Blackboard keeps my science courses organized and easy to navigate." September 12, 2025 5.0 Blackboard helps me organize my classes in a Week by Week format, while also keeping within the structure of other classes at the same school. This allows easy navigation of the Blackboard page, saving students time and frustration. Pros It allows me to organize my course in a way that students can easily navigate through it. The page layout and design are much like competing products, so it is familiar to new users. It is easy to setup, as well. Cons Sometimes it has quirks, especially with the gradebook. It is also constantly changing, but that's also a pro at times. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) I used VersaLMS at another company before I had my current job. Blackboard works so much more smoothly! We used Zoom 5 years ago. Blackboard is preferred. Review Source CG Carly G. Adjunct Faculty Education Management Used the software for: 2+ years ### "Simple LMS that does the basic well" November 20, 2025 2.0 Overall, from a user and blackboard made it easy to find documents. However, from the back end as an instructor trying to create whole courses, it became difficult to put any sort of custom design into the pages or templates. It did very well for assignment management too . Pros What I liked most about blackboard was that it has a clean interface and holding an E dialog between groups of people was very easy to do. Also, it was easy to upload files and share the links or links to files and overall, it was just a platform that allowed you to put items there for your users. From the user end it was very easy to understand and navigate blackboard and how to get to the materials I needed from my instructor. Cons What I like least about Blackboard was the lack of capability for page and template design. You had to stick to how blackboard set up the pages and customization was just not there. Additionally according to my higher management, the cost of blackboard was slightly higher than other LMS options so upper management decided to switch out blackboard to another LMS. Review Source JN Jean-Pierre N. Graduate Student, Instructor Higher Education Used the software for: 2+ years ### "Blackboard is the king of Learning Management" December 16, 2025 5.0 I have used several Learning Manageement System in an academic environment, but Blackboard is the king of Learning Management. It is a powerful LMS for designing learning tools. Pros I found Blackboard a very robust Learning Management System. It has strong features, including grading learners' assignments, communication, the management of assignments, and providing activity feedback. It supports accessibility for all users on different types of devices and browsers. Cons The Blackboard interface can be intimidating for new users. Many of our users indicated that it is difficult to navigate it. Review Source VR Verified Reviewer Presidient Construction Used the software for: I used a free trial ### "Training and Diversity Do Not Mix" December 26, 2025 2.0 I will be using Blackboard for some upcoming college courses. I watched a number of their training videos. They were professionally done and the app appears fairly easy to use. Many/most of the vides were narrated by people whose first language was obviously English and easy to understand. However, some of the videos were narrated by individuals with heavy foreign accents. English was obviously not their first language. So unfortunately, I had difficulty understanding these individuals; and this adversely affected my ability to learn how to use this product. The prime objective of any instructional videos should be to convey information clearly and concisely; it should not entail political correctness or a diversity agenda especially when it comes to running a business. What's in the best interest of the customer should be any company's focus. Remember what happened to Bud Light? Pros The app appears to be easy to use. The training videos were well done (but with some exceptions noted below) Cons Some training videos were difficult to understand due to the narrators having heavy accents. English was obviously not their first language. Probably an attempt to encourage diversity at the customers expense. Review Source SS Scott S. Project Manager Human Resources Used the software for: 1-2 years ### "Structured Learning Platform" March 3, 2026 5.0 In an education and learning oriented environment, it’s a platform that really allows to centralize courses, documents and exchanges in one same place. Pros What I liked is the ability of Blackboard to organise the trainings in a very structured way courses Cons To be more comfortable with it, you often need a small adaptation time before being totally at ease. Review Source JA Jeffrey A. Software Developer Senior Education Management Used the software for: 2+ years ### "My Blackboard experience as a learner and an educational technologist. " September 19, 2025 3.0 I've used it both as a student and an instructor. Blackboard has a rich history of being one of the first online course management systems. My understanding is that they have evolved into another company (Anthology). So this is really about Blackboard the software product. Pros Blackboard was an early innovator of online teaching and learning. The colleges I attended and worked for embraced the concept of offering course content online. When I was in college I was on a team of ed tech support center workers who was influential in which system to officially adopt for offering online courses. Blackboard was one and WebCT (which Blackboard later aquired). Our college adopted WebCT, but Arizona State University where I earned by BS in Computer Science and M.Ed in Ed Tech was and is a Blackboard Learn campus so I have considerable experience in both environments from many perspectives. Cons The company was very monopolistic and sued just about every competing Learning Management System (LMS) vendor for creating online learning environments as they seemed to think that they invented teaching and learning online. Review Source CB Chelsea B. Student Higher Education Used the software for: 1-2 years ### "Blackboard Review" March 10, 2025 4.0 I enjoyed using Blackboard. It was my favorite educational program to use as far as navigation and keeping up with courses. Pros Blackboard is very easy to navigate and use as a student. Cons Communication is not as efficient as other programs. Switched from [Google Classroom](https://www.capterra.com/p/186631/Google-Classroom/) Begun college courses, which required use of Blackboard over google classroom. Review Source MS Maggie S. Resident Assistant Education Management Used the software for: 2+ years ### "Inclusive Application for Students and Professors" July 21, 2025 4.0 Pros Blackboard organizes classes and other courses for students in an easily accessible way. Class days, virtual classrooms, and online chatrooms for students are all organized in one application. Cons Blackboard tends to aggregate some due dates for student assignments but not others. This tends to be an issue for many users. Review Source VR Verified Reviewer Teacher Education Management Used the software for: 6-12 months ### "Does what it's supposed to do" September 23, 2025 3.0 It is not my favorite learning platform but it does the job in it's basic function and with basic needs. Pros I used this a long time ago in my classroom and currently with my daughter's school. I think it is good for security and for elementary school usage. Cons I think it could do more to come up with the times and be a bit more user friendly. It is challenging to navigate at times. Review Source MC Manuel C. Owner Real Estate Used the software for: 1-2 years ### "Student POV of Blackboard" December 8, 2024 5.0 Overall I enjoyed it. It got the job done. Pros Overall the platform does what it needs to do. It improved overtime. Cons When I first started using it, it didn’t have the best UI. Review Source GT Geeta T. Director, Human Resource Service Civic & Social Organization Used the software for: 1-2 years ### "Good not yet great" January 10, 2025 3.0 Its a good tool if you are an intermediate technology user. If you are a novice, it becomes a little harder to navigate Pros It is an organized system, fairly easy to navigate but not as user friendly than other products. Cons The email system and the Discussions forums, they could be further developed to become easier to navigate Review Source RM Rory M. Carpenter E-Learning Used the software for: 1-2 years ### "Decent program with some improvements" December 13, 2024 4.0 Decent and was able to accomplish what I needed Pros It is fairly easy to use. It does take some getting used to and some of the functions don't make a lot of sense until you get used to it Cons There is a learning curve you must adjust too Review Source DH David H. Technical Support Education Management Used the software for: 2+ years ### "black board gets the job done" October 25, 2024 3.0 Pros ease of navigation to different department sites Cons data storage and collaboration was lacking and hard to navigate Review Source KD Kay D. Student E-Learning Used the software for: 1-2 years ### "Easy to Onboard, Implement" December 11, 2024 4.0 Pros Easy to use and onboard users, especially beginners. Cons Folder system can be a little tedious at times. Review Source BJ Brian J. Adjunct professor Education Management Used the software for: 2+ years ### "Blackboard....there may be better resources" July 7, 2024 3.0 Blackboard is competitive with Canvas and other course management systems for higher education. It can be used across synchronous, asychronous and hybrid course offerings. It is a bit limited in its customizability features, but overall it is a solid course management system. Pros Blackboard is fairly easy to use and is easy to onboard with. It is familar to most students and professors. Cons Some of my least favorite features included the limits on customizability of the course features (such as colors) and the clunky UI. Review Source MB Michael B. Presidential assistant Education Management Used the software for: 2+ years ### "The teacher's friend" June 27, 2024 5.0 Blackboard is a teacher's friend! It stores work securely and lets the user add grades to the gradebook when work sometimes finds it way through outside email systems. Blackboard also has tutorial videos for dealing with new issues. Pros I must admit wrestling with Blackboard in 2015 when first encountered, but I've learned it to be reliable and fairly simple to use. Everything about it makes sense and navigation is easy. The system does the math for accurate grade recording and stores information for as long as needed in order to verify work submitted and grades recorded. Cons My least favorite thing was being thrust into Blackboard initially after using only Moodle. Our school offered some group training and I took advantage of several help sessions, too. The systems are different, but I believe Blackboard to be superior in every way. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) The previous workplace used Moodle, so this was my only experience. The new school uses Blackboard, so I changed in 2015. Review Source SK Sam K. Supervisor Education Management Used the software for: 2+ years ### "Easy for daily use " July 14, 2024 5.0 Overall, the ease of use and the ability to have so much content in one place makes it a great product. Pros Blackboard learn is easy to use both for teachers and students. Cons Sometimes you have to use four or five clicks to get where you want to go. Review Source AA Aishwarya A. Recruitment Professional Staffing and Recruiting Used the software for: 6-12 months ### "Best review of Blackboard Learn" November 14, 2022 5.0 Overall experience is very good and it satisfies the needs and wants of a teacher as well as the students. Pros The features which helps the instructor as well as the students to track the records, go through the assessments, course. It is also easy to use which makes it more used to for teachers and students for one go. Cons Sometimes if there are 5000-7000 student usage at the same time, it hangs for a few minutes.But it is resolved now and the team is working to get through it. Review Source JC Jesús C. Personal Graphic Design Used the software for: 2+ years ### "Blackboard Learn para el aprendizaje online." April 18, 2023 4.0 Es bastante positiva, no ha solido darme mayores problemas salvo por algún error de la interfaz gráfica que no permite visualizar cosas como comentarios de profesores en entregas, o acceso a archivos publicados, pero son errores que no suceden con demasiada frecuencia. Pros Puedes fácilmente actualizar la información que necesitas para llevar a cabo tu formación, tomando distintas asignatura correctamente estructuradas y divididas en una interfaz bastante intuitiva y fácil de usar. La forma de entrega de actividades de hace de forma muy cómoda y bien implementada. Cons Algunas funcionalidades del producto se encuentran ligeramente "ocultas" o no suficientemente a la vista, por lo que no se les saca el partido que podría llegarse a sacar, como podría ser el sistema de mensajería o anuncios generales al curso. Review Source Abhuday T. Assistant Professor Education Management Used the software for: 1-2 years ### "Easy and flexible learning management system." April 16, 2023 5.0 Students are satisfied with it. Pros It has very strong and fast customer support service. Cons It's bit costly and there are no free version. Alternatives considered [Moodle](https://www.capterra.com/p/80691/Moodle/) Switched from [Google Classroom](https://www.capterra.com/p/186631/Google-Classroom/) More features are there in Blackboard. Review Source Luis Carlos C. Professor Education Management Used the software for: 2+ years ### "Does the job and has everything you need" December 28, 2021 4.0 I like that it does a little bit of everything. Some other professors at my university liked to rely on BB Learn for everything, including video-conference and online exams. Being as feature rich as it is, BB Learn has the problem that the user interface might be very challenging for some people. I guess you either really like it or really don't, so when it doesn't click you can get frustrated by a lot of things. Still, for the people loving it, they will make the most out of it. One of the best tools out there. Easy to recommend for general purposes. Pros I like that if you're a power user and your students get into it, this is probably the only eLearning tool you will ever need. It has everything from homework assignments to actual video-conference; besides of the usual tools like forums and work groups. The online exams are very useful, specially if you don't want to manually grade tons and tons of tests. Cons I don't like the user interface. Most of the tools are one more click away than I think they should. Very useful things like the exams are really powerful, but creating them is so awkward that sometimes you prefer to just handle a document. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) BB Learn offers a greater range of features. Review Source AH Abigail H. Student Mechanical or Industrial Engineering Used the software for: 2+ years ### "Fine product, needs updating" March 30, 2022 3.0 Blackboard Learn helps students stay organized during the semester or course they are taking by having all the documents, videos, etc. that the teacher would like to share with them all in one place. But, Blackboard Learn is becoming very outdated and could use some serious UI updates, especially when compared to Canvas. Pros It's nice to have all the assignments, documents, and grades in one place. This helps to avoid professors handing out tons of papers or sending emails all the time. The mobile app sends push notifications about grades or upcoming assignment deadlines which is nice. Cons I have noticed some glitches using Blackboard (didn't get notifications, etc). The UI on the computer is outdated and counterintuitive in some ways for both students and instructors. The online service is completely different from the app version which can also be a problem. The online UI needs to be updated to look more like the app. Review Source Rafael P. Undergraduate Finalist Student Higher Education Used the software for: 2+ years ### "One of the best e-learning softwares for (higher) education" July 13, 2021 4.0 My overall experience with Blackboard Learn is amazing, since it is a platform that has all the features (and beyond) I need for higher education (as a student). The communication and course management are just spot on. I feel this software has a great potential and amazing capabilities and it is definitely my favorite e-learning platform. I could easily recommend it to any higher education student/teacher. Pros What I like the most about Blackboard Learn is the amazing and complete features it offers to its users. I use this software for higher education (as a student) and it is very complete and reliable. I can track all my courses, appointments, works, grades, files and many more in the same place, which is perfect for me. I also like the fact I can communicate with my teachers within this platform and the possibility to activate the email notifications for every course is a great add-up for this software. Cons What I like the least about this software is the User Interface (UI), as I consider the navigability could be better and the features could yet be more accessible and easier to use. Other than that, I don't have any other "complaints" about Blackboard Learn. I may mention that in the beginning of the pandemic, with the introduction of online classes, this software was a life-saver and my institution needed to contact the support team, who was very responsive and agile to solve all the issues at that time. Review Source Coral M. Programador informatico Computer Software Used the software for: 6-12 months ### "Blackboard la plataforma de aprendizaje perfecta." February 18, 2023 4.0 Utilice Blackboard learn para la realizacion de cursos online de formacion con nuestros alumnos, desde el minuto cero nos parecio un sofwtare muy intuitivo y facil de usar.A los estudiantes les ha encantado la funcionalidad de trabajos grupales, asi como la interaccion directa con otros estudiantes. Recomiendo Blackboard learn al cien por cien, aunque es un poco costoso, merece la pena adquirila. Pros Muy facil de utilizar y muy intuitiva. Lo que mas me ha gustado es que los alumnos una vez realizada la tarea obtienen el resultado de forma automatica. Su biblioteca de contenido es muy amplia, nos permite subir toda clase de documentos, hasta contenido multimedia, por lo cual eso a los alumnos les parece muy atractivo para que lo estudien de mejor forma. Cons Hay herramientas de caracteristicas similiares y son gratuitas, con lo cual puede resultar un poco costoso.Tambien hemos echado en falta mas opciones de personalizacion. Algunos clientes han reportado problemas al acceder desde telefono movil. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) Queriamos probar otra plataforma diferente y e-learing distinta. Review Source aG anitha G. postdoc Higher Education Used the software for: 2+ years ### "blackboard Learn for undergraduate classes" April 12, 2021 5.0 I used blackboard as a graduate student and I have been using it now as an instructor for my larger chemistry classes with 200 to 250 students, and it is really very helpful, makes my classes run smoothly. Pros it is easy to post all assignments, class materials, notes and grades using blackboard. Especially for larger classes I don't have to print the paper copy, posting the class material on blackboard will help students to print and refer to the material easily. Gradebook is one of the best features of blackboard, I have quizzes almost everyday for my students, posting these quizzes grades were very straightforward using blackboard. I have also used blackboard for online quizzes and exams, and for lab exams. Cons Blackboard gets slower when many people are using at the same time and some times it becomes unavailable due to maintenance(but we do get notice prior to it). other than that I had no issue with it. 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