# Page 7 | Blackboard Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Blackboard the right Higher Education solution for you? Explore 536 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/reviews

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Blackboard

4.1 (536)

[View alternatives](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/alternatives/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Blackboard

## Showing most helpful reviews

Showing 151-175 of 536 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sam E.  
Student  
Higher Education  
Used the software for: 2+ years

### "My school uses this program to upload lecture notes and other class material"

May 15, 2018

3.0

Pros

Everything I need for class can be downloaded in as a PDF or as a Microsoft file. Easy for professors to give you the information you need.

Cons

Way too many folders, way too confusing. Its clearly confusing for the professors to figure out where they should upload and store files, because I have the hardest time finding them. Can be difficult to navigate. Needs to be streamlined, at least for what we are using it for.

Review Source

GF

Gisele F.  
Analista de Laboratório  
Paper & Forest Products  
Used the software for: 2+ years

### "Avaliação Blackboard Learn"

February 16, 2023

5.0

Uso diário na faculdade, ferramenta prática e dinâmica para estudos.

Pros

Facilidade de navegação dentro do site, além de ser muito interativo.

Cons

Ainda não encontrado algo que não atinja minhas expectativas.

Review Source

EB

Elena B.  
Lecturer  
E-Learning  
Used the software for: 1-2 years

### "Using BB"

July 11, 2022

5.0

I have a good platform for online and in-person lessons.

Pros

Simple in use, easy to explore. It didn't take too much time to get used to this product

Cons

Not enough functionality - no options for embedded videos, you can not insert links or audio files in the body of the learning module, only below.

Switched from

[Brightspace](https://www.capterra.com/p/122854/Brightspace/)

This is the choice of the college

Review Source

CB

Chris B.  
Student  
Photography  
Used the software for: 2+ years

### "Used as a student and instructor"

August 1, 2022

4.0

Pros

Blackboard has everything needed to build or read content. I mostly used it to upload content for my students. The discussion boards and threads were used, and it was easy to keep track of grading. The chat system is great addition and was needed when I was a student.

Cons

Other than changing your password every now and then, there wasn't too many issues.

Review Source

VC

Valentina C.  
Studente  
Medical Practice  
Used the software for: 2+ years

### "Buon prodotto per la gestione della didattica."

February 20, 2023

4.0

Pros

Facile da utilizzare, ottima esperienza di utilizzo.

Cons

In caso di utilizzo da parte di troppi utenti, potrebbe richiedere più tempo per il login.

Review Source

VR

Verified Reviewer  
Photographer  
Photography  
Used the software for: 6-12 months

### "Blackboard Learn is a Bit Outdated"

March 11, 2023

4.0

Considering the price point and many good features, this is still a good platform to manage online courses. There are just some features that need innovation.

Pros

The ease of use is a very great feature of this software. Adding and managing online courses and lessons is a breeze. The import/export function of the test maker built in the software is also a plus.

Cons

The interface feels a little bit outdated as compared to other LMS.

Review Source

VR

Verified Reviewer  
Business Owner  
  
Used the software for: 2+ years

### "Useful tool for online learning."

March 19, 2018

4.0

It got the job done, especially after a class was created and populated.

Pros

Very useful for delivering content. As a student I used this software. It is tough to be an all in one stop, but BB has improved greatly over the years through trial and error.

Cons

As a teacher/administrator, BB was bulky and took a while to load new classes. Maintenance was easier, but took forever to establish for the first time.

Review Source

AD

Albert D.  
Product Manager  
Computer Software  
Used the software for: 2+ years

### "Abomination is an Understatement"

February 6, 2018

1.0

I had the opportunity to go to school online, or check assignments on a web-based platform. I liked that. But other than that, I cannot say a single good thing about it.

Pros

It is web-based. Some modules can be dragged and dropped. It has a lot of useless features I don't ever need or use, while missing ones that I do need.

Cons

Let's be real. Blackboard never heard of "less is more." They could learn a lesson from likes of Uber. Here's what students need: 1. Educational content 2. Tasks with Due Dates and eventually grades 3. Chat (Group and Private) 4. Notifications If a millennial designed Blackboard, the entire application could fit into a 3 page app, simple enough for a retard. They went out of their way to make it complicated, so it would seem better on paper. They've put so many bells and whistles that it is an absolute nightmare for both students and professors alike. Confuses everyone and is a bottleneck in our educational system we should be doing without.

Review Source

JH

Justin H.  
Coordinator, Office of Teaching Effectiveness  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Blackboard Learn"

May 7, 2018

1.0

Pros

Blackboard is one of the giants of the e-learning industry, so you can expect resourcing and the support indicative of a premier product. The mobile experience was relatively intuitive, which is a must in the current environment where students may be working full time while earning an online degree.

Cons

Compared to other learning management systems (such as Canvas or Schoology), Blackboard reflects the features and structuring of learning management systems of days gone by - specifically, it is structured most closely around a 'document dump' approach to online learning. This approach has been soundly refuted in the research, and while one can certainly design a quality learning environment, many of your end users will likely not have the discernment to do so. From a student's perspective, it is often difficult to access key pieces such as messaging and grades when enrolled in multiple courses at once.

Review Source

Jim C.  
Lab Reseach Student, Belsham Lab  
Higher Education  
Used the software for: 2+ years

### "Packed with features, but design can be overwhelming for a beginner"

March 15, 2019

4.0

Once I got the hang out the software (which definitely took a while of frustration), the experience has been great and I have been able to customize and set up a wide variety of things on Blackboard.

Pros

The features and customization possibilities are endless - this is what makes this software truly stand out against its competitors.

Cons

The interface may have a steep learning curve, as it can be unfriendly for beginners.

Review Source

VR

Verified Reviewer  
Adjunct Faculty & Assistant Teaching Professor  
Higher Education  
Used the software for: 2+ years

### "Good but can be better"

December 19, 2018

4.0

Pros

The number of tools integrated within the Blackboard so that multiple URLs and passwords need to be managed is a breath of fresh air!

Cons

The grade center can give a view by the student. Seeing columns of assessments for a number of students make it somewhat cumbersome as the # of assessments grows. Also, it is difficult to see all the courses that a student is taking.

Review Source

FC

Fernando C.  
Desarrollador de software  
Computer Software  
Used the software for: 2+ years

### "Ideal para enseñanza tradicional y virtual"

November 6, 2022

4.0

Utilizada para llevar la administración de un curso virtual, considero que puede llegar a ser una buena herramienta para cursos de la misma modalidad; incluso puede llegar a ser un complemento ideal para clases presenciales. Nuestros alumnos la utilizan para el dictado del curso, pero para ciertas actividades hace falta de nuestra asistencia (por su interfaz poco intuitiva).

Pros

Facilita en gran medida el envío de actividades para los alumnos. Ayuda mucho al momento de realizar la calificación de los exámenes y trabajos prácticos.

Cons

En algunas oportunidades, la carga de documentos para compartir con los alumnos puede causar error. Su interfaz puede llegar a ser poco intuitiva.

Review Source

DR

Daniel R.  
teleservice  
Retail  
Used the software for: 2+ years

### "Blackboard for college students"

May 28, 2022

4.0

Despite some problems you have, the options and properties you have are worth more. And these help students and teachers to be able to have better teaching virtually.

Pros

It's the easiest software to use because has many properties that other similar webinars, I tried, have.

Cons

Sometimes excites errors that cannot be solved even with a good Internet, such as Error 404 that comes out without any reason.

Review Source

Rahul R.  
Graduate Teaching Assistant  
Education Management  
Used the software for: 1-2 years

### "Blackboard Review"

September 29, 2020

4.0

Good educational software with some great features but the server crashes are annoying.

Pros

Blackboard is easy to use,exams are easy to deploy,announcements are very good and even the bullet-in board is a very handy feature.

Cons

The server crashes very often and this can be very annoying because if we are in the middle of something,the progress doesn't get saved automatically.

Review Source

QS

Qudsia S.  
Student  
Education Management  
Used the software for: 1-2 years

### "Blackboard Learn Review"

August 2, 2022

4.0

Pros

I like that the platform effectively organizes and manages virtual learning. It is really easy to categorize files, and the testing tools it offers are unique and helpful to have.

Cons

I dislike that it is harder to communicate directly with classmates and professors, as there is no way to directly and effortlessly contact others on Blackboard.

Review Source

Emma M.  
graphic designer  
Graphic Design  
Used the software for: 2+ years

### "Great platform for students!"

September 30, 2022

5.0

Pros

I like that I can see all my classes in one place, as well as access my assignments and grades easily.

Cons

Sometimes it would go down for maintenance, but usually those time periods were only a couple of hours to a day at most.

Review Source

SS

Simon S.  
Director of Technology  
Education Management  
Used the software for: 1-2 years

### "Hard to use software that is also very expensive!"

August 19, 2020

3.0

Okay.

Pros

Blackboard LMS is great for schools as well as faculty in organizing their class materials although it can be a bit confusing for your average user.

Cons

Price and the fact it was hard to implement.

Alternatives considered

[FACTS](https://www.capterra.com/p/148464/FACTS/)

Reason for choosing Blackboard

Use in schools.

Review Source

VR

Verified Reviewer  
Social Media Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Feels outdated and is hard to find information"

December 2, 2022

4.0

It works for what it needs to do, but is nothing exceptional.

Pros

The software is quite simple and allows creates a different space for each course, where you can access all the content.

Cons

The user interface looks and feels outdated. On top of that, it can be hard to find the information you are looking for.

Review Source

RM

Rutaba M.  
Business Development Representative  
Computer Software  
Used the software for: 2+ years

### "Awesome software for all students"

January 18, 2022

5.0

Overall amazing experience, better than canvas

Pros

Love how organized everything is, the ability to show weights for each assignments, tab placements make sense

Cons

Teachers often do not organize things best, maybe offer some better tutorials for them

Switched from

[Canvas](https://www.capterra.com/p/127214/CANVAS/)

School changed softwares

Review Source

SM

Sean M.  
Teaching assistant  
Oil & Energy  
Used the software for: 6-12 months

### "using blackboard makes my day worse"

November 10, 2020

2.0

using blackboard makes me so frustrated I hate when I have to use it every day. I do not recommend this software to anyone

Pros

There is not much that I like about using Blackboard. It does have a lot of features, but none of them work the way you think they would

Cons

as a TA, i have to use blackboard to build exams and quizzes for my students and i absolutely hate it. it is the least intuitive process and is a major pain in the butt. you build your exam and you can’t even preview you it easily, you have to post it and hide it from your students to be able to take a look at it and see if everything is okay- and it’s usually not. the partial credit feature for questions is all sorts of whack, so the system always grades questions wrong. it is also a pain to build out matching or ordering questions. it is also difficult to navigate the grade center.

Review Source

VR

Verified Reviewer  
Student Advisor Assistant intern  
E-Learning  
Used the software for: 2+ years

### "Blackboard Review"

November 30, 2020

4.0

my overall experience with blackboard learning was very positive allowed for affective communication and learning among students and professors all around the country.

Pros

what I liked most about the software was that it was user-friendly and allowed me to correspond with students and professors efficiently to address issues/concerns.

Cons

what I like least about blackboard was that it did at sometimes have IT issues in which they did incorporate their own that would be able to handle any problems that we encountered.

Review Source

DP

Deb P.  
Coach  
Professional Training & Coaching  
Used the software for: 2+ years

### "Effective tool for the right industry"

January 20, 2022

4.0

I've used Blackboard for many, many years in higher ed setting. Even before they acquired WebCT. Over the years there have been so many versions. Some I loved. Some I found inferior to others (like Moodle). Newer versions weren't always better. However higher ed has unique requirements for compliance, integration and accreditation which makes BlackBoard an ideal tool for that sector. It's fairly easy to use and it's very reliable. If you're in an industry like higher ed, I highly recommend it.

Pros

It's reliable. Rarely needed tech support. It's pretty easy to use most of the time. It meets the complex compliance and integration requirements of higher education.

Cons

Lack of customizability. Course templates were generic with little flexibility for how it appears. Also with so many versions and always changing things around, it can be frustrating because you're used to a different version. If you're not in an industry with a lot of compliance regulations (privacy, accreditation etc.) I'd stay away and use something lighter and more flexible.

Review Source

JL

Jennifer L.  
Associate Professor  
Education Management  
Used the software for: 2+ years

### "There has to be a better way!"

February 17, 2022

3.0

I wish my school had a different LMS!

Pros

The software is adaptable to different ways of organizing a course and I do manage to use this software to help teach my classes.

Cons

Although the new update has improved the user interface somewhat, I still find it to less than user-friendly. You spend a lot of time entering test questions and the like. The video conferencing feature is very difficult to use -- you can't see everything you want to see.

Review Source

BS

Bethany S.  
Librarian  
Education Management  
Used the software for: 2+ years

### "It's a good product"

January 7, 2021

4.0

We use this for submitting time sheets and various student interactions.

Pros

If you have the support from your school's IT department, this software can be great. I've used it when working for different schools and used it as a student user. The options to personalize could be better. Some things I didn't find useful and couldn't remove from my viewing space.

Cons

Not being able to personalize options to my needs. If I don't want to see a feature on my home page I should be able to remove it completely, not just move it over.

Review Source

CM

Christopher M.  
Undergraduate Student  
Education Management  
Used the software for: 2+ years

### "Undergraduate Learning with Blackboard Learn"

March 19, 2020

4.0

My overall experience with Blackboard Learn was optimal as a student in college.

Pros

I found this advantageous when I was in college as an undergraduate. It was great to track my course work and online assignments through this LMS. For its time it was adequate with the UI layout but to modern look and feel of websites and web application software in 2020 it would be outdated unless they revamped the display of everything.

Cons

It was just a bit clunky at times and occasionally a pain in the @$$ but it still got the job done. It might have been that my student user rights weren't fully configured and there was a lack of training from the university for students to use the tool and not on the fault of Blackboard Learn.

Review Source

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