# Best Nextiva Contact Center Alternatives 2026 | Capterra

> Looking for alternatives to Nextiva Contact Center? Find out how Nextiva Contact Center stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/145004/Nextiva-Call-Center/alternatives

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# Alternatives to Nextiva Contact Center

[4.5 (112)](https://www.capterra.com/p/145004/Nextiva-Call-Center/reviews/)

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## Top Nextiva Contact Center Alternatives

Nextiva Contact Center

* * *

Starting from:

$30/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (112)](https://www.capterra.com/p/145004/Nextiva-Call-Center/reviews/)

Ease of Use

4.5

Customer Service

4.5

Features

4.4

Value for Money

4.4

* * *

Starting from:

$115/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4080)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$20/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (2213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Ease of Use

4.4

Customer Service

4.3

Features

4.5

Value for Money

4.5

* * *

Starting from:

$350/Per Year

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Ease of Use

4.4

Customer Service

4.1

Features

4.4

Value for Money

4.3

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All Nextiva Contact Center Alternatives

At a Glance

Top Alternatives for Nextiva Contact Center

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f)
-   [3CX](#product_7ddca081-005f-4d77-9a8c-a6d200b28511)
-   [Salesforce Service Cloud](#product_008cf187-8246-4661-af4c-a6d200b654f5)
-   [Bitrix24](#product_d4f9fc76-9ea5-40e1-99c4-a6d200b2e0b3)

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by Salesforce

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

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by Bitrix

[4.2 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

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by ChaseData

[4.8 (324)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business. [Learn more about DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)

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by Wildix OU

[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations. [Learn more about Wildix](https://www.capterra.com/p/218251/Wildix/)

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by QualityUnit

[4.7 (1787)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by Freshworks

[4.5 (3440)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

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by Readymode

[4.6 (142)](https://www.capterra.com/p/136728/Readymode/reviews/)

Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates. [Learn more about Readymode](https://www.capterra.com/p/136728/Readymode/)

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by Ringover

[4.7 (876)](https://www.capterra.com/p/169627/RingOver/reviews/)

Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. [Learn more about Ringover](https://www.capterra.com/p/169627/RingOver/)

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by SaaS Labs

[4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

AI-powered contact center software with smart routing, 24/7 AI Voice Agents, omnichannel messaging, and deep CRM integrations. [Learn more about JustCall](https://www.capterra.com/p/157853/JustCall/)

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## [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

by Convoso

[4.5 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today. [Learn more about Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

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## [Nextiva](https://www.capterra.com/p/175788/Nextiva/)

by Nextiva

[4.6 (918)](https://www.capterra.com/p/175788/Nextiva/reviews/)

Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support. [Learn more about Nextiva](https://www.capterra.com/p/175788/Nextiva/)

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## [Five9](https://www.capterra.com/p/132405/Five9/)

by Five9

[4.2 (483)](https://www.capterra.com/p/132405/Five9/reviews/)

Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. [Learn more about Five9](https://www.capterra.com/p/132405/Five9/)

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-   [Contact Center Quality Assurance Software](https://www.capterra.com/contact-center-quality-assurance-software/)