# Best Nextiva Contact Center Alternatives 2026 | Capterra

> Looking for alternatives to Nextiva Contact Center? Find out how Nextiva Contact Center stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/145004/Nextiva-Call-Center/alternatives

---

# Alternatives to Nextiva Contact Center

[4.5 (112)](https://www.capterra.com/p/145004/Nextiva-Call-Center/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/145004/Nextiva-Call-Center/)

Tabset anchor

## Top Nextiva Contact Center Alternatives

Nextiva Contact Center

* * *

Starting from:

$30/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (112)](https://www.capterra.com/p/145004/Nextiva-Call-Center/reviews/)

Ease of Use

4.5

Customer Service

4.5

Features

4.4

Value for Money

4.4

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$29/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Ease of Use

4.8

Customer Service

4.6

Features

4.6

Value for Money

4.5

* * *

Starting from:

$15/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Ease of Use

4.6

Customer Service

4.7

Features

4.6

Value for Money

4.6

Tabset anchor

All Nextiva Contact Center Alternatives

At a Glance

Top Alternatives for Nextiva Contact Center

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Ringover](#product_d2338446-8890-45e8-9984-a82d00b7fc45)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)
-   [DialedIn CCaaS](#product_385106d2-7f2a-44fc-95ac-a6d200b32f27)
-   [Bitrix24](#product_d4f9fc76-9ea5-40e1-99c4-a6d200b2e0b3)

Tabset anchor

by ChaseData

[4.8 (308)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business. [Learn more about DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)

Compare

Tabset anchor

by Bitrix

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Compare

Tabset anchor

by Readymode

[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/)

Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates. [Learn more about Readymode](https://www.capterra.com/p/136728/Readymode/)

Compare

Tabset anchor

by Freshworks

[4.5 (3407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

Compare

Tabset anchor

by Salesforce

[4.5 (816)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Compare

Tabset anchor

## [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

by Convoso

[4.5 (386)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today. [Learn more about Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

Compare

Tabset anchor

## [Nextiva](https://www.capterra.com/p/175788/Nextiva/)

by Nextiva

[4.6 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support. [Learn more about Nextiva](https://www.capterra.com/p/175788/Nextiva/)

Compare

Tabset anchor

## [Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/)

by Calabrio

[4.5 (263)](https://www.capterra.com/p/110588/Calabrio-One-Suite/reviews/)

Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy. [Learn more about Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/)

Compare

Tabset anchor

## [CXone Mpower](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)

by NiCE

[4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/)

Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. [Learn more about CXone Mpower](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)

Compare

Tabset anchor

## [CallHippo](https://www.capterra.com/p/159578/CallHippo/)

by CallHippo

[4.4 (675)](https://www.capterra.com/p/159578/CallHippo/reviews/)

Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more. [Learn more about CallHippo](https://www.capterra.com/p/159578/CallHippo/)

Compare

Tabset anchor

## [Five9](https://www.capterra.com/p/132405/Five9/)

by Five9

[4.2 (481)](https://www.capterra.com/p/132405/Five9/reviews/)

Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. [Learn more about Five9](https://www.capterra.com/p/132405/Five9/)

Compare

Tabset anchor

## [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

by Genesys

[4.3 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/)

Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

Compare

Software Found In

-   [Contact Center Software](https://www.capterra.com/contact-center-software/)
-   [Customer Experience Software](https://www.capterra.com/customer-experience-software/)
-   [IVR Software](https://www.capterra.com/ivr-software/)
-   [Business Phone Systems Software](https://www.capterra.com/business-phone-systems-software/)
-   [Customer Engagement Software](https://www.capterra.com/customer-engagement-software/)
-   [Telephony Software](https://www.capterra.com/telephony-software/)
-   [Call Center Software](https://www.capterra.com/call-center-software/)
-   [Call Center Workforce Management Software](https://www.capterra.com/call-center-workforce-management-software/)
-   [Customer Communications Management Software](https://www.capterra.com/customer-communications-management-software/)
-   [Customer Support Software](https://www.capterra.com/customer-support-software/)
-   [Contact Center Quality Assurance Software](https://www.capterra.com/contact-center-quality-assurance-software/)