---
title: "Nextiva Contact Center Pricing 2026 | Capterra"
description: "Learn more about Nextiva Contact Center pricing plans including starting price, free versions and trials."
source_url: "https://www.capterra.com/p/145004/Nextiva-Call-Center/pricing/"
page_type: "pricing"
language: "en"
---

# Nextiva Contact Center Pricing

- Overall rating: 4.5 out of 5 from [112 reviews](https://www.capterra.com/p/145004/Nextiva-Call-Center/reviews/)
- Starting at $30.00 per month
- Free trial: Not available
- Free version: Not available
- Credit card required: Not provided by vendor

---

## How much does Nextiva Contact Center cost?

Nextiva Contact Center has **6 different plans**. The pricing **starts at $30 per user per month**.

### Core

- Price: $30.00
- Billing: Per User, Per Month

#### Core plan includes:

- Inbound & Outbound Voice
- Business SMS
- Video meetings
- Screenshare & file share
- Call routing

### Engage

- Price: $40.00
- Billing: Per User, Per Month

#### Engage plan includes:

- Customer-to-team SMS Messaging
- Toll-free number & minutes
- Advanced reporting
- MS Teams integration
- Web chat: Live & bot

### Power Suite

- Price: $60.00
- Billing: Per User, Per Month

#### Power Suite plan includes:

- Inbound sales and service call center
- Priority and skills-based routing
- Unified team interface
- Supervisor dashboard
- ACD callback

### Essential

- Price: $129.00
- Billing: Per User, Per Month

#### Essential plan includes:

- Powerful inbound / outbound channels
- Full workflow engine for journey orchestration
- Best-in-class workflow automations and APIs
- Transcription and summarization
- Customizable intelligent and skills-based routing

### Professional

- Price: $159.00
- Billing: Per User, Per Month

#### Professional plan includes:

- Full customer journey context & history
- Omnichannel (voice, sms, chat, email, social, messaging, webform)
- Advanced Al bots to guide journeys
- Real-time supervisor support
- Secure payment agent assist (PCI-DSS)

### Premium

- Price: $199.00
- Billing: Per User, Per Month

#### Premium plan includes:

- Full workforce management
- Optimized workflows for interaction deflection
- CX analytics for all business functions

---

## How does Nextiva Contact Center compare to other alternatives?

Nextiva Contact Center's $30 per user per month starting price is in the mid-range compared to its best alternatives; alternatives start between $15 and $55.

Nextiva Contact Center pricing comparison

| Product | Plans | Starting price | Free version | Free trial | Value for Money |
| --- | --- | --- | --- | --- | --- |
| Nextiva Contact Center — 4.5 out of 5 ([112 reviews](https://www.capterra.com/p/145004/Nextiva-Call-Center/reviews/)) | 6 plans | $30.00 /user/mo | Not available | Not available | 4.4 |
| [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 ([4,090 reviews](https://www.capterra.com/p/164283/Zendesk/reviews/)) | 4 plans | $55.00 /user/mo | Not available | Available | 4.2 |
| [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) — 4.2 out of 5 ([1,003 reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)) | 4 plans | $69.00 /mo | Available | Available | 4.2 |
| [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 ([1,788 reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)) | 4 plans | $15.00 /user/mo | Not available | Available | 4.6 |
| [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) — 4.5 out of 5 ([829 reviews](https://www.capterra.com/p/136189/Salesforce/reviews/)) | 6 plans | $25.00 /user/mo | Available | Available | 4.2 |

---

## Price & value in reviewers' words

* * *

5 out of 5 stars

> "The team was extremely transparent on features, pricing, etc. "

Reviewer: Jacob C.

Role: Head of Customer Success

* * *

5 out of 5 stars

> "The pricing is a bit high and the reporting features are lacking."

Reviewer: John W.

Role: Miracle Worker

[Check all reviews](https://www.capterra.com/p/145004/Nextiva-Call-Center/reviews/)